Driver Issues with HP Officejet Pro 8600 and Windows 8

I have to reinstall the printer driver for my HP Office Jet Pro 8600 wireless printer each time I power up my laptop. I do not have any issues with this printer when using my PCs and my antroid tablet. Once the driver is reinstalled I can print my documents however it becomes "offline" whenever I log off and then log back onto my laptop.

Hello there! Welcome to the forums @Shrn
I read your post about how your printer will disconnect and show offline on your laptop, each time the computer is restarted. As this only happens on your laptop, the problem could be with a firewall running on your computer.
I would suggest checking your firewall settings and ensure you're allowing the printer to connect within the firewall.
This link may help: How to Edit Firewall Settings
You could also try running the Print and Scan Doctor when you restart your computer to see if this tool will pick up the printer on the network and connect it to your computer again.
Another option, would be to try a Clean Boot, which will turn off all Start Up Programs on your laptop to see if another program could be blocking the printer from connecting to it during a restart. Make sure to go back and enable the programs again after you have tested this out.
Let me know your findings and what happens!
R a i n b o w 7000I work on behalf of HP
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Printing Envelopes Issue with HP Officejet Pro 8600

I have recently purchased the HP Officejet Pro 8600. I am upgrading from the Photosmart series. I use Windows 7 64bit operating system. I have no error messages
When I print a #10 envelope, the return address in the top left is partially cut off. I can't seem to adjust the margins to allow for the return address to print.
Additionally I would like to "save" some custom envelope sizes to accommodate my personal greeting card envelopes. My other printer allowed for more paper sizes than this one does.
Can anyone offer any suggestions with either of these issues?
Darrell

Hi there dlfant,
Check out the post here from Travis_C. He has some steps for installing other printer drivers that should give the functionality you are looking for and hopefully address the envelope issue you are experiencing. Give his steps a shot and let us know if it works out for you.
Best of Luck!
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Scan issues with HP Officejet Pro 8600 that worked fine!Now, I have a problem----is it Dropbox?

Never had a problem, but now when I scan, and it goes straight to My Documents, when I go to open it, it's been replaced by an old picture. Every one of my darn documents has that old picture and I can 't find any of my documents. Please help. I do not have it hardwired in. I have reset the printer and my laptop, but this started a few months ago and I think it has to do with Drop box. I don't know what else to do.

Hi @joann2164
Welcome to the HP Support Forums. From your post, I understand that you are trying to scan to DropBox using one of the apps found on the front panel of your Officejet Pro 8600 printer.
For this issue, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
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I work on behalf of HP

Printing duplex with HP Officejet Pro 8600 causes windows 7 OS to shut down/restart

Why when printing duplex with my HP Officejet Pro 8600 printer it causes windows 7( 64-bit) to shut down/restart. Windows message is "Windows has recovered from an unexpected shutdown. I've ran HP Hardward Diag. Utility and Print and Scan Doctor which indicated everything is working properly with the printer. Ocassionaly I can print duplex without windows shutting down and restarting, but most of the time it creates issue with Windows causing it to stop and restart. Single sided printing seems to be fine. I've already oncehad windows to "Startup Repair" in which ccase I selected restore to a previous working point. Everything worked for awhile then a duplex printing session starting causing windows to shut down again. THanks for your assistance.

Yes, the updated USB 3.0 driver corrects the issue and should be installed.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP Officejet Pro 8600 and Windows 8.1

Priior to installing Windows 8.1, my printer worked fine. I installed Windows 8.1 and came across the message - Printer Error - Before you can perform printer-relate tasks... I removed and reinstalled the printer and it worked. I printed several documents yesterday. This morning, went to print and the same error message appeared, printing error. I checked under devices and printers and the HP printer was grayed out.
Please help in this matter.
This question was solved.
View Solution.

Hi
I found the Driver for Win 8.1.. this may help you
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-3&cc=us&dlc=en&lc=en...
Hope this helps.
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-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.

What other hp print drivers will work with the officejet pro 8600

I have an Officejet Pro 8600 and like many others here, I am having a problem printing a custom size envelope (6x9). I did find that I can use the drivers for a deskjet 450 and setup my 8600 using those drivers. However, the 450 6x9 does not have a portait option in the layout.
My question is, what other hp print drivers will work in the 8600? I'm hoping one will have a 6x9 portrait layout?

Cheetah12 wrote:
Hello wingcheck,
Welcome to the HP Forums!
I understand you're receiving a problem printing a custom envelope size (6x9). You did state that you installed a Deskjet 450, but it doesn't come with a portrait option. I will do my best to assist you!
First, I need to find out your operating system on your computer? Windows or Mac?
If you have a Windows computer and using this Deskjet 450 driver, have you checked Devices and Printers on your computer to see if you have this portrait option:
1) Right click on the Deskjet 450, then click on Printer Preferences
2) Very top you should see a tab called "Finishing" and look for Orientation
3) You should see portrait, landscape, rotate by 180 degrees or mirror image.
4) Let me know if you don't have this option on this post
If not, then I would recommend installing a Deskjet 9800 to see if you have this option. Please follow this HP document on Installing an Alternate Print Driver in Windows 7 for a USB Cable Connection. When setting up this custom size, change the paper type to "Other Specialty Media". Please post your results, as I will be looking forward to hearing from you. Have a great night!
Hi Cheetah .... I don't have access to my printer at the moment due to travel, but here's what I have right now. My operating system is Windows 7 64. That's not much, but it is a start. I will have the additional information for you in a day or so. Something else I discovered in the user guide, which I didn't know, is that each tray will only handle specific media. So, when I print envelopes, I will have to use Tray 1 in order to do so.
Now I do have another question for you. Can I have installed, 2 different sets of print drivers at the same time without it causing a conflict? I'm assuming the diffenent driver will simply show up as a different printer in the listed printers, right?? Any way, thanks for your quick response, and upon arriving home, I will follow your previous suggestions. I will also keep you posted as to my success or failure.
Thanks
Paul

OCR with HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

Hello: I have the "HP Officejet Pro 8600 Plus e-All-in-One Printer model N911g" and read in the manual that it comes with Optical Character Recognition (OCR) software. I can't find any OCR software on the accompanying optial disk "HP Officejet pro 8600 series, Windows XP, VIsta, 7, 8 version 28.8".
I'm using an HP Pavilion dv7 laptop running Windows 7 Home Premium ver 6.1.7601 Service Pack 1 build 7601.
I found an entry in All Programs called I.R.I.S. registration but can't figure out what to do with it. Any help is appreciated.
Thanks,
John

Hi,
It's an option during the installtion process. Please try the following Utility:
http://ftp.hp.com/pub/softlib/software12/COL29914/HU-135728-1/hpusetup.exe
Regards.
BH
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I would like to use my HP officejet pro 8600 and HP officejet pro 8100 for printing envelopes

I would like to use my HP officejet pro 8600 and HP officejet pro 8100 for printing envelopes.

Hi there cv4928,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are we using and what application will we be printing from?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Has anyone else been having hard drive issues with 13" MacBook Pro barely a year old?

Has anyone else been having hard drive issues with 13" MacBook Pro barely a year old?

Yes, BUT...
... there are many problems that are really easy to eliminate by replacing the Hard drive, including ones that have nothing to do with actual Drive Hardware failure. These include corrupted install of Mac OS X, its EFI partition, clobbered partition tables, or the appearance of Bad Blocks in a critical area.
Any of these problems can sometimes be eliminated by re-initializing the entire drive and writing Zeroes, and re-installing from scratch. The trouble is, this process takes hours to complete, and is not guaranteed to be successful -- you may still need a new drive after all that effort.
I learned from my Plumber that consumers have no appetite for solutions that might work, and detest return visits for any related problems whatsoever. You or your friend may have had your drive replaced, not because it actually failed, but because the situation was troublesome, and the provider thought you would not tolerate anything less than a crisp, complete fix on the first attempt. And based on the cost of technician time, it may have even been cheaper that way.

OfficeJet Pro 8600+ and Inkjet Printable BD-R

Hello All,
I have an OfficeJet Pro 8600+ and bought some Inkjet Printable BD-R by HP. I can't figure out a way to print on these disks from the printer I have. I don't see how the disc can be pulled from the standard paper tray as that requires the flexibility of paper to make the bends along the normal path. Is there some secret door I can't find?
I really just bought the discs for the storage and discovered the inkjet capability after I bought them. So it's not a big deal, but I'd like to take advantage of this and overcome the hazard of my crappy handwriting on discs. :^)
Steve
This question was solved.
View Solution.

Hi,
You need an attachemnt which your printer does not have and it is not designed to accepte it to be able print on CD's, DV's, BD's ..
Regards.
BH
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Webscan problem with HP Officejet Pro 8600 printer and OS Mavericks

I have an iMac with OS 10.9 Mavericks installed and an HP Officejet Pro 8600 Plus N911g printer. I recently downloaded the "HP-Inkjet-SW-OSX-Mavericks_v12.34.37" software update from the HP website but, since installing it, the image preview feature on Webscan now only shows a black screen and I cannot download the scanned image. I have uninstalled the update and reinstalled the old software - "Officejet-Pro-8600_v12.23.0" but the problem persists.
I am not sure if this is an HP problem or a Mavericks bug. Any advice/help would be greatly appreciated

The servicing when the printer is turned on is normal and is required to keep the printheads healthy (not clogged). See here for information.
As for power savings, the printer will automatically go into a low power mode when not printing for some time. It is not necessary to turn the product off and on to save power.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Hp officejet pro 8600 and macbookair

My HP officejet pro 8600 was picked up by my new MACbook air without a problem, however each time i go to print or scan it will not connect unless I power off and on the printer. Then it works fine until next time I go to print-- I have to do same thing?? Any thoughts

Hi @sprtssurg,
Thank you for visiting the HP Support Forums! I see everytime you try to print and scan, you need to power off and on the HP Officejet Pro 8600. I notice you said your MacBook Air running the Yosemite 10.10 Operating system picked up the OJ 8600 right away, does this mean you did not install the full feature software and drivers or did you just install using the AirPrint Driver?
Leave me with the following information:
1. What is the Exact model of HP OJ 8600 Printer are you using, as there are a few in the 8600 series?
2. Do you get any error messages on the Mac, printer offline etc.?
3. How is the printer connected, USB or Wireless?
I hope to hear from you soon, so we can begin troubleshooting.
HevnLgh
I work on behalf of HP
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How to print on envelopes C6/C5 with HP OfficeJet Pro 8600

With my printer HP Officejet Pro 8600 I want to print on envelopes C6/C5 (229 mm x 114mm or 9.0 inches x 4.5 inches).
The Officejet Pro 8600 support C5-envelopes and C6-envelopes but I could not find a comparable format C6/C5. Is it possible to make your own envelopes format and print on HP Officejet Pro 8600?
Thanks in advance.

Hi Grepolis,
Welcome to the HP Forums.
I see that you would like to be able to print on C6/C5 envelopes.
I will be happy to help you.
You could install the Deskjet 9800 as a generic driver which you would have different features available to you.
Making custom size prints.
Depending what operating system you are using. Here are the steps for Windows 7.
On the computer, go to start, devices and printers, select add printer.
Follow the steps, select HP and Deskjet 9800 from the list.
Set this one as the default printer.
Try creating a custom size envelope now with the generic driver.
Please let me know if you are not using Windows 7 and you need different steps.
How to Find the Windows Edition and Version on Your Computer.
Hope this helps.
Thank you for posting on the HP Forums.
Have a great day.
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Gemini02
I work on behalf of HP

Is Windows Server 2012 compatible with HP Officejet pro 8600 plus printers

Hello,
I am wondering whether HP officejet pro 8600 plus printers compatible with Windows server 2012 - I have the driver installed on the server and deployed - installation of the driver and all was successful but it won't print from the server or on a user's computer from the deployed printers list. No error message comes up, I just click print and nothing happens. If I install it individually on the user computers - it seems to print as a 'network printer' but won't print from the server, and if it can not print from the server then it can not print from the deployed printers list. I was looking up on driver compatibility list online earlier and could not find Windows Server 2012 mentioned on the list - only server 2008 and below.
Essentially what I am trying to find out is whether this officejet pro 8600 plus printer is compatible with our server.
Many thanks,
Michael Peters

Hello Michael, and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial issue. You can do this at the HP Commercial Forums.
I hope this helps!
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Hp Officejet Pro 8600 on Windows 8.1 driver not installed

Using Windows 8.1 and HP Officejet pro 8600. The printer is installed on a wireless network. But on Device Manager, it says "driver not installed". Most printing tasks are successful, but for some I need to have the driver installed on the computer. I have tried troubleshooting, but am unsuccessful. I would appreciate help. Thanks

Hi emax,
Print a configuration page to get the printer's IP address. Printing a Network Configuration Page.
If you have a valid IP address for the printer then try and access the Embedded Web Server for the printer.
Type the IP address into your web browser's address bar. (Internet Explorer)
If it loads the printer's network page then the printer is on the network.
Power cycle the router, computer and printer.
Try printing again.
If the issue persists, add a new device if the IP address is valid.
Right-click the Start button () or the lower left corner of the screen, and then click Search.
In the Search box, type HP, and then click the icon for your printer. The printer software opens.
Click Utilities, and then click Printer Setup & Software Selection.
Click Connect a new printer.
Test the printer over the wireless network.
Please provide the following information so I can assist you better.
What is the printer's first 3 sets of numbers for the IPV4 address?
Could you access the printer's EWS?
Were you able to add a new device?
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Driver Issues with HP Officejet Pro 8600 and Windows 8

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