Driver not installe

My V Plus is detected under device manager/other devices but is not detected when i open window media player 0 or window explorer. I had read some threads here asking me to uninstall and re-install, but the wizard was unable to find the software for installation despite i using the installation CD provided by CREATIVE.
When i looking at my Device Manager/Other Devices/CREATIVE Zen V Plus, Properties tab, the device status reads
"The drivers for this device are not installed. (Code 28)
To reinstall the drivers for this device, click Reinstall Driver."
When i click reinstall driver, it goes back to the same problem the wizard is unable to find any software for installation.
pls advise.

Makes sense:
Windows XP Home, fully updated (auto updates)
Windows Media Player
Nomad Jukebox Zen Xtra firmware 2.0.03
Driver: JB3MV2_PCWDRV_US__30_03.EXE downloaded from here.
When I run the driver at two points it says skipping file looks like dll but too fast to read. It keeps running and gives an "installation Complete" and tells me to reconnect the device for the driver to take effect.
I hook up the Zen and get new hardware found for both Zen and MTP device. The new hardware wizard runs asking for the software CD (I don't have it) . I pick install automatically, it searches, starts installing then fails:
"Cannot install this hardware/There was a problem installing this hardware/nomad jukebox zen xtra/an error occurred during the installation of this device/ A SERVICE INSTALLATION SECTION IN THIS INF IS INVALID"
then Finish.
Device manager shows nomad jukebox zen xtra under portable devices with a yellow backgrounded exclamation point. Double click and get:
"device: portable
manufacturer: standard MTP
Location: location 0 nomad jukebox zen xtra
Drivers for this device not installed (code 28)"
I reinstall, pointing first at "windows/inf" and then another try at "creative/jukebox3 drivers" folders both with the same problem of "cannot install this hardware".
I'm at a loss.
Thanks in advance for any help.

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I work on behalf of HP
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