Driver power state failure (Windows 8.1 pro) when downloading a program and restart.
Hey Guys,
I've been trying to fix this problem for a while now, without any solution. I have a HP ENVY 15-j035eo Notebook PC (ENERGY STAR)
which I install Windows 8.1 pro on. I start by getting all the drivers that are missing in Device Manager and updates.
Now I want to enable virtualization with Hyper -V client (All requirements are met for that). Then the computer crashes after restart with a driver power state failure. Exactly the same occurs when I install Visual Studio after restart. Here is some info from
the dump file from blue screen viewer that i get for the problem.
Dump File: 072514-5968-01.dmp
Bug Check String: DRIVER_POWER_STATE_FAILURE
Bug Check Code: 0x0000009f
Parameter1: 00000000`00000004
Parameter2: 00000000`0000012c
Parameter3: ffffe001`43de0880
Parameter4: fffff802`a70d4950
Caused By Driver: ntoskrnl.exe
Caused By Adress: ntoskrnl.exe+156e36
Processor: x64
Really appreciate all the help I can get.
Hi,
ntoskrnl.exe is known as a kernal image for windows operating system, but hard to find the actual acuse basically according to this error message you provided in the original post, maybe a 3 rd party program or a missing file, or corrupted driver.
Please uplaod the dump file after running Driver Verifier, you can find detailed instruction in the following link (provided by Patrick Barker)
http://social.technet.microsoft.com/Forums/windows/en-US/c544b528-3c48-4720-b52c-f3bf4cff7513/bsod-last-one-stating-driverirqlnotlessorequal-tcpipsys?forum=w8itprogeneral
Yolanda Zhu
TechNet Community Support
Similar Messages
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Driver Power State Failure in Windows 8.1
hi ,
Can some one please help me for the given Error "
Driver Power State Failure in Windows 8.1 Enterprise Edition.
Earlier in my Laptop (HP envy j109 ) windows 8.1 single language edition was installed, i have just update this window with fresh installation 8.1 Enterprise Edition,
After successfully installation and activation getting "
Driver Power State Failure
error, I have installed more thn 5 times, but problem is still there.
Please help me
how can i share minidump file. plz let me know.
[email protected]We do need the actual DMP file as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
We prefer at least 2 DMP files to spot trends and confirm the cause.
Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
If you have any questions about the procedure please ask
If you are using Blue screen view, who crashed, or a similar application, don't. They are wrong at least as often as they are correct
Wanikiya and Dyami--Team Zigzag -
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How is the current situation?
If the issue persists, please upload the dump file as below methods:
To collect logs, we have two methods in forum:
1.If you concern personal information or company related information in logs, we recommend to send log files to our forum email account:
[email protected]
2.For dump file or other logs which do not contain the sensitive information, you can still use OneDrive to share them so that other community members can also provide help in analysis.
In addition, you could refer to this article to resolve by yourself:
Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE
https://msdn.microsoft.com/en-us/library/windows/hardware/ff559329(v=vs.85).aspx
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
Driver Power State Failure (BSOD) on Windows 8.1 Pro 64-bit
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http://1drv.ms/1vHisA7
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BUCKET_ID: 0x9F_3_nvlddmkm_IMAGE_pci.sys
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x9f_3_nvlddmkm_image_pci.sys
FAILURE_ID_HASH: {a47222af-fbac-bc49-47e0-2cf5d31cc673}
Followup: MachineOwner
0: kd> !irp ffffe001841c2aa0
Irp is active with 4 stacks 3 is current (= 0xffffe001841c2c00)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace. Pending has been returned
cmd flg cl Device File Completion-Context
[ 0, 0] 0 2 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 ffffffffc000000e
[ 16, 0] 0 2 ffffe0017d0ba6a0 00000000 fffff800bd983af8-ffffe0017a6fd6a0
\Driver\pci nvlddmkm
Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 e1 ffffe0017e9e2040 00000000 fffff8032cd3cc30-ffffe0017e6f4830 Success Error Cancel pending
\Driver\nvlddmkm nt!PopRequestCompletion
Args: 00000000 00000001 00000001 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-ffffe0017e6f4830
Args: 00000000 00000000 00000000 00000000
Wanikiya and Dyami--Team Zigzag -
i have recently encountered power state failure issues upon sleeping/restarting or even shutting down
here are the 7 of recent minidumps
https://onedrive.live.com/redir?resid=D1E16401149EF1CC!2728&authkey=!AJaes1A5bcSpy7w&ithint=file%2crar
as you can see it happens very often and i can't see any obvious reason for it
thanks in advanceAR
Driver verified and Related to epfwwfp.sys ESET Personal Firewall driver. Fairly uncommon that ESET crashes. I would either remove it and re-install the newest version available, or use something else.
Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\zigza\Desktop\032515-38187-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
Machine Name:
Kernel base = 0xfffff802`d1884000 PsLoadedModuleList = 0xfffff802`d1b5d250
Debug session time: Tue Mar 24 17:07:59.336 2015 (UTC - 4:00)
System Uptime: 0 days 0:03:45.278
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck D5, {ffffcf808c1befe0, 0, fffff800b6f837d2, 0}
*** WARNING: Unable to verify timestamp for epfwwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for epfwwfp.sys
Could not read faulting driver name
Probably caused by : epfwwfp.sys ( epfwwfp+47d2 )
Followup: MachineOwner
3: kd> !analyze -v
* Bugcheck Analysis *
DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL (d5)
Memory was referenced after it was freed.
This cannot be protected by try-except.
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: ffffcf808c1befe0, memory referenced
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation
Arg3: fffff800b6f837d2, if non-zero, the address which referenced memory.
Arg4: 0000000000000000, (reserved)
Debugging Details:
Could not read faulting driver name
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff802d1be7138
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
ffffcf808c1befe0
FAULTING_IP:
epfwwfp+47d2
fffff800`b6f837d2 4c397378 cmp qword ptr [rbx+78h],r14
MM_INTERNAL_CODE: 0
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR: 0xD5
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
TRAP_FRAME: ffffd0003246fa20 -- (.trap 0xffffd0003246fa20)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000103 rbx=0000000000000000 rcx=0000000000000005
rdx=ffffe000acf537f0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800b6f837d2 rsp=ffffd0003246fbb0 rbp=ffffd0003246fc30
r8=ffffe000acf537f0 r9=ffffe000aed3a160 r10=fffff802d1f2a780
r11=ffffe000ac491bb0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
epfwwfp+0x47d2:
fffff800`b6f837d2 4c397378 cmp qword ptr [rbx+78h],r14 ds:00000000`00000078=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff802d1a095a8 to fffff802d19d49a0
STACK_TEXT:
ffffd000`3246f7b8 fffff802`d1a095a8 : 00000000`00000050 ffffcf80`8c1befe0 00000000`00000000 ffffd000`3246fa20 : nt!KeBugCheckEx
ffffd000`3246f7c0 fffff802`d18eed29 : 00000000`00000000 ffffe000`aaa66040 ffffd000`3246fa20 ffffd000`32470000 : nt! ?? ::FNODOBFM::`string'+0x246f8
ffffd000`3246f860 fffff802`d19dec2f : 00000000`00000000 ffffcf80`8c1bef68 00000000`8975ae00 00000000`00000000 : nt!MmAccessFault+0x769
ffffd000`3246fa20 fffff800`b6f837d2 : ffffcf80`8c1bef68 ffffd000`3246fc30 ffffcf80`8c1bef90 fffff802`d191df79 : nt!KiPageFault+0x12f
ffffd000`3246fbb0 ffffcf80`8c1bef68 : ffffd000`3246fc30 ffffcf80`8c1bef90 fffff802`d191df79 00000000`00000000 : epfwwfp+0x47d2
ffffd000`3246fbb8 ffffd000`3246fc30 : ffffcf80`8c1bef90 fffff802`d191df79 00000000`00000000 fffff802`00000000 : 0xffffcf80`8c1bef68
ffffd000`3246fbc0 ffffcf80`8c1bef90 : fffff802`d191df79 00000000`00000000 fffff802`00000000 00000000`00000001 : 0xffffd000`3246fc30
ffffd000`3246fbc8 fffff802`d191df79 : 00000000`00000000 fffff802`00000000 00000000`00000001 ffffcf80`8c1bef90 : 0xffffcf80`8c1bef90
ffffd000`3246fbd0 fffff802`d192f3ac : fffff802`d1d1da00 fffff800`b6f83540 ffffe000`af34d880 00000000`00000000 : nt!KiCommitThreadWait+0x129
ffffd000`3246fc50 fffff802`d195c280 : ffffe000`aab17040 ffffe000`af34d880 00000000`00000080 ffffe000`af34d880 : nt!ExpWorkerThread+0x28c
ffffd000`3246fd00 fffff802`d19dafc6 : fffff802`d1b87180 ffffe000`af34d880 ffffe000`aab17040 00000000`00000000 : nt!PspSystemThreadStartup+0x58
ffffd000`3246fd60 00000000`00000000 : ffffd000`32470000 ffffd000`3246a000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_IP:
epfwwfp+47d2
fffff800`b6f837d2 4c397378 cmp qword ptr [rbx+78h],r14
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: epfwwfp+47d2
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: epfwwfp
IMAGE_NAME: epfwwfp.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5411c86f
FAILURE_BUCKET_ID: 0xD5_VRF_epfwwfp+47d2
BUCKET_ID: 0xD5_VRF_epfwwfp+47d2
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0xd5_vrf_epfwwfp+47d2
FAILURE_ID_HASH: {928c8ff5-f476-fce1-5681-eb05b940410b}
Followup: MachineOwner
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