DRIVER_POWER_STATE_FAILURE Windows 8.1 Pro x86

My system is a Samsung Model XE500T1C-HA1US Tablet PC.
I am running Windows 8.1 Pro x86
I get the DRIVER_POWER_STATE_FAILURE error message on a Blue Screen when I attempt to shut down the PC.
After the error, the system boots back into the Windows logon.  It does not shut down.
The following is the dump file for this error:
030615-27375-01.dmp 3/6/2015 10:14:42 AM DRIVER_POWER_STATE_FAILURE 0x0000009f 0x00000003 0x8d30b950 0x8279db44 0x82884d40 dxgkrnl.sys dxgkrnl.sys+12302 DirectX Graphics Kernel Microsoft® Windows®
Operating System Microsoft Corporation 6.3.9600.17210 (winblue_gdr.140612-1509) 32-bit ntoskrnl.exe+fbc64 ntoskrnl.exe+19c660 ntoskrnl.exe+82db6 ntoskrnl.exe+829d6  C:\WINDOWS\Minidump\030615-27375-01.dmp 4 15 9600 817,312 3/6/2015
10:16:34 AM 
dxgkrnl.sys dxgkrnl.sys+12302 0x8bc1b000 0x8bd64000 0x00149000 0x539a2b45 6/12/2014 2:35:49 PM Microsoft® Windows® Operating System DirectX Graphics Kernel 6.3.9600.17210 (winblue_gdr.140612-1509) Microsoft
Corporation C:\WINDOWS\system32\drivers\dxgkrnl.sys 
Video is Intel Graphics Media Accelerator.
Driver version 9.14.3.1177  11/15/2013
I have deleted the driver and cleaned the registry.
No change after reinstalling the driver.
Thank you for your assistance.

Hi,
How is the current situation?
If the issue persists, please upload the dump file as below methods:
To collect logs, we have two methods in forum:
1.If you concern personal information or company related information in logs, we recommend to send log files to our forum email account:
[email protected]
2.For dump file or other logs which do not contain the sensitive information, you can still use OneDrive to share them so that other community members can also provide help in analysis.
In addition, you could refer to this article to resolve by yourself:
Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE
https://msdn.microsoft.com/en-us/library/windows/hardware/ff559329(v=vs.85).aspx
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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    wrong during installation of Windows 8.1 Pro x64? To make things more interesting my colleague has the same OS and he has PowerShell(x86), I did not check whether he had PowerShell ISE and PowerShell ISE(x86). What is going on?
    Thanks in advance!!!

    Hi,
    I'm glad to hear that you have found them in Administrative Tools.
    Meanwhile, if you have any concerns, please do not hesitate to let us know.
    Have a great day!
    Regards,
    Kelvin hsu
    TechNet Community Support

  • Windows 8.1 Pro Activation error Error code: 0xC004F074

    Good Afternoon,
    I am unable to activate windows 8.1 pro. I keep getting the error 0xC004F074. I'm doing testing in a corporate environment and am unable to activate using any of the keys I was given. Here is the read out. I need more than a link to KB article which
    is what a lot of moderators seem to post. 
    <DiagReport>
    <LicensingData>
      <ToolVersion>6.3.9600.16384</ToolVersion>
      <LicensingStatus>SL_LICENSING_STATUS_NOTIFICATION</LicensingStatus>
      <LicensingStatusReason>0xC004F056</LicensingStatusReason>
      <LocalGenuineState>SL_GEN_STATE_INVALID_LICENSE</LocalGenuineState>
      <LocalGenuineResultP>0</LocalGenuineResultP>
      <LastOnlineGenuineResult></LastOnlineGenuineResult>
      <GraceTimeMinutes>0</GraceTimeMinutes>
      <TotalGraceDays>0</TotalGraceDays>
      <ValidityExpiration></ValidityExpiration>
      <ActivePartialProductKey>9D6T9</ActivePartialProductKey>
      <ActiveProductKeyPid2>00261-50000-00000-AA831</ActiveProductKeyPid2>
      <OSVersion>6.3.9600.2.00010100.0.0.048</OSVersion>
      <ProductName>Windows 8.1 Pro</ProductName>
      <ProcessorArchitecture>x86</ProcessorArchitecture>
      <EditionId>Professional</EditionId>
      <BuildLab>9600.winblue_gdr.131030-1505</BuildLab>
      <TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone>
      <ActiveSkuId>c06b6981-d7fd-4a35-b7b4-054742b7af67</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>ace182fe-75fe-ee4b-31e7-9fb20a237002</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>06401-02615-000-000000-03-1033-9600.0000-2722013</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid></ActiveVolumeCustomerPid>
      <OfflineInstallationId>279391091513000076402293552031905464617191194503465138320479443</OfflineInstallationId>
      <DomainJoined>true</DomainJoined>
      <ComputerSid>S-1-5-21-2574392231-535810584-3362820856</ComputerSid>
      <ProductLCID>1033</ProductLCID>
      <UserLCID>1033</UserLCID>
      <SystemLCID>1033</SystemLCID>
      <CodeSigning>SIGNED_INFO_PRS_SIGNED</CodeSigning>
      <ServiceAvailable>true</ServiceAvailable>
      <OemMarkerVersion>0x00020001</OemMarkerVersion>
      <OemId>DELL  </OemId>
      <OemTableId>CBX3   </OemTableId>
      <Manufacturer>Dell Inc.</Manufacturer>
      <Model>OptiPlex 990</Model>
      <InstallDate>20140303144620.000000-480</InstallDate>
    </LicensingData>
    <HealthCheck>
      <Result>PASS</Result>
      <TamperedItems></TamperedItems>
    </HealthCheck>
    <GenuineAuthz>
      <ServerProps>0xc004f200</ServerProps>
    </GenuineAuthz>
    </DiagReport>

    I've personally used this solution (slui 3) to reenter a key when activation wasn't working, but we use MAK, not KMS, so YMMV. I think it may depend on exactly where in the chain things are going wrong.  
    This is an interesting bit from the link britishdhez posted (these are possible causes of this error message): 
    DNS record not published at _VLMCS._tcp.client.domain. This must be an SRV record, which the KMS server will automatically register. If you have disabled this, you will need to use a GPO on the clients to point them to the correct KMS server to use
    No network connectivity from the KMS client to the MS server on the KMS port (tcp/1688 by default). Install telnet on the client and run telnet KMS.Server.Name 1688 and make sure the screen goes blank
    Not more than 4 hours time difference between KMS server and client. Check that your time zones are correct. If using server core, run timedate.cpl
    No major hardware changes to the KMS server. If the KMS server is a VM and you have added a number of new devices, CPUs, memory etc, or P2Ved you will need to reactivate your KMS license
    The KMS service must have the keys to issue for the KMS client requesting a license. For example, if the KMS server is Windows Server 2008 and you are trying to activate Windows 7, you will need an update installed on the KMS server AND the correct KMS
    key for Windows 7."
    Also, I know you said no KB articles, but for completeness sake (for folks reading this at a later date who may be troubleshooting): 
    When trying to activate you get 0xC004F074 with description "The Key Management Server (KMS) is unavailable" - http://support.microsoft.com/kb/974998/en-us

  • Install Windows 8.1 Pro on Mac Mini Late 2014

    I'm trying to install Bootcamp on my Mac Mini.  Windows reports that it cannot install or create a partition on the drive after formatting the BOOTCAMP partition as NTFS.
    This is my setup:
    1. Mac Mini Late 2014 with 2TB Fusion Drive.
    2. Windows 8.1 Pro x64 full version ISO downloaded from Microsoft Store.
    3. Sandisk Extreme Flash Drive (I have tried both 16GB and 64GB).
    4. Bootcamp partition = 500GB.
    5. Other USB devices plugged in: Corded USB Mouse and Apple Extended Keyboard (both of which are required to enter the serial number and navigate the installer window).
    6. No additional storage devices of any kind are connected aside from the internal Fusion drive and the installer drive.
    7. Booting from the EFI portion of the Bootcamp created Windows installer.
    I have read that I should try using a USB 2 flash drive rather than a USB 3 flash drive, so I will try that next.  I fail to understand how this could make any difference.
    If you have any other tips, please let me know.
    I have installed or helped other people install bootcamp many times over the course of the past 2 years.  Every single time it has caused endless headaches and literally weeks of wasted time.
    I have read endless posts on what is causing these problems.  I will consider summarising these for anyone else having the same problems.  Everyone has their theory so far about this Bootcamp nightmare, but so far there doesn't appear to be any one magic solution.
    Apple's inability to address the issue suggests that the problem may be with the Windows installer.  Perhaps Microsoft is deliberately causing this?
    I suspect the two most likely causes of these issues are the downloaded ISO or the Thumb Drive.
    If you have any better idea, please let me know.
    On another topic, how to I rename the NTFS partition back to BOOTCAMP?  All options to rename this partition are greyed out in Disk Utility...
    Cheers,
    Paul

    Paul@Sydney wrote:
    7. Booting from the EFI portion of the Bootcamp created Windows installer.
    The FAT32/NTFS partition is usually not adequate for an EFI install. You can delete the BCA-created partition and create a Disk Utility partition which is formatted as Free Space. This will be split into an MSR and MSD. Fusion drives create problems, especially if the BC partition lies outside the traditional MBR 2TB boundary.
    Before you delete the BCA-created partition, please post the output of
    diskutil list
    diskutil cs list
    sudo gpt -vv -r show /dev/disk0
    sudo gpt -vv -r show /dev/disk1
    I have read that I should try using a USB 2 flash drive rather than a USB 3 flash drive, so I will try that next.  I fail to understand how this could make any difference.
    Windows installers up to W8.1 do not have USB3 drivers. These are installed after Windows is installed and BC drivers are in place.
    Apple's inability to address the issue suggests that the problem may be with the Windows installer.  Perhaps Microsoft is deliberately causing this?
    The requirements are pretty strict when installing Windows. Any deviations cause headaches and grief.
    I suspect the two most likely causes of these issues are the downloaded ISO or the Thumb Drive.
    The USB is usually the issue.
    On another topic, how to I rename the NTFS partition back to BOOTCAMP?  All options to rename this partition are greyed out in Disk Utility...
    After Windows is fully installed and BC drivers are in place, log into Windows, right click on it and rename it on the Windows side. It cannot be renamed on the OSX side with diskutil renameVolume. Here is an example sequence. You cannot rename volume during the installation process.

  • Windows 8.1 something happened and windows 8.1 Pro couldn't be installed.

    After the release of windows 8.1 preview I attempted the installation of 8.1 preview which failed. I decided it wasn't worth the bother until it was officially released so I left it uninstalled.
    After the official release of 8.1 yesterday I opened the store on my windows 8 PC and I was presented with the Windows 8.1 download. I selected this and attempted to install. this failed with the message "Something happened and Windows 8.1 Preview
    failed to install" Whoops!
    I clearly hadn't done my windows updates to update the store so I ran these updates and in my windows store was the Official windows 8.1 download.
    Once downloaded it then fails saying "Something happened and windows 8.1 Pro couldn't be installed Please try again Error Code 0x80070003"
    now im stuck with that. is there a way I can clear the downloaded files and have the store re-download them? where are the stores downloads kept?
    im really stuck with this one....

    Hi,
    This error code means that the specified path couldn't be found.
    To fix this issue, I suggest we try following steps and try to reinstall again:
    Step 1: Clean update temp files:
    1. Press Windows key + R, type service.msc and press enter. 
     2. Stop Windows update service.
    3. Run following command lines one by one to clear update temp files:
    cd %windir%
    ren SoftwareDistribution SDTemp
    exit
    4.  Restart Windows update service.
    Step 2: Clear windows store catch:
    Press the Windows + R keys on your keyboard to open the Run dialog.
    Type WSReset.exe, and click/tap on OK.
    The Store will now open, and state the following: The cache for the store was cleared. You can now browse the store for apps
    Then, please try to update Windows 8.1 again.
    Regards,
    Kate Li
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • Windows 7 home premium and windows 8.1 pro op network problem

    I have two PC-s, one is with windows  7 home premium  and the other one with  windows 8.1 pro op system.  They are wired via ethernet/ home network. Till I had old Windows  XP instead of Windows 7, the two PC-s were connected,
    file sharing and device sharing was easy and functioning. 
    Today it doesn't,  windows 8.1 finds the other PC and creating the network, even identifying the different folders on the other PC however as I want to open a file, then loading forever starts, but
    on the other side the windows 7 PC is frozen, only the hard switch off helps. ...
    Any idea what to do? The diagnose shows that the access was lost.

    Here is the forum for you

  • Windows Update in Endless Loop of 'Installing updates" and "Undoing changes" on New Windows 8.1 Pro Install

    I am setting new Windows 8.1 Pro computers, and am installing Windows 8.1 Pro to bare drives.  Everything goes fine until Windows Update starts installing updates, and then the computer goes for hours installing updates, and then "We
    could not complete the updates Undoing changes".   It's an endless loop. It seems to be the same 38 updates.  This is a recent phenomenon.  I have not run into this until the last week or two on several new computer installs.
    Again these are brand new installs, so something is clearly wrong with the Windows updates.
    If anyone can please tell me how to avoid this, it would be much appreciated.
    Michael

    Hi Michael,
    "  This is a recent phenomenon"
    Have you made any modifications to the machines ?
    To resolve this issue ,running the built-in troubleshoot tool is a very good beginning .It will automatically diagnostic the windows update components and check the configurations for us .
     Control Panel\All Control Panel Items\Troubleshooting\Fix problems with Windows Update
    If there are antivirus software installed in these machines, please turn off them temporarily to have a check.
    The command line included in the link as S.Sengupta posted is very useful and convenient to repair the windows corrupted files .We can have a try .
    "sfc /scannow" ,"DISM.EXE /online /cleanup-image /restorehealth "
    We also can check the windowsupdate.log for more information to troubleshoot this issue .
     Run "windowsupdate.log"
    If you have trouble in analyzing the log ,please upload them to the OneDrive and paste the link here .
    Best regards

  • Windows phone 8.1 SDK want to install on WINDOWS 8.1 PRO 32bits...how can i ?

    windows phone 8.1 SDK want to install on WINDOWS 8.1 PRO 32bits...how can i ?
    is there any patch or any other version for windows 8.1 32 bits..to run win phone SDK..?

    Hi,
    According to the reference about Windows SDK, you should install it on a 64 bit system:
    http://msdn.microsoft.com/en-us/library/windowsphone/develop/ff626524(v=vs.105).aspx
    Regards
    Wade Liu
    TechNet Community Support

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