DRIVER_POWER_STATE_FAILURE Windows 8.1 Pro x86
My system is a Samsung Model XE500T1C-HA1US Tablet PC.
I am running Windows 8.1 Pro x86
I get the DRIVER_POWER_STATE_FAILURE error message on a Blue Screen when I attempt to shut down the PC.
After the error, the system boots back into the Windows logon. It does not shut down.
The following is the dump file for this error:
030615-27375-01.dmp 3/6/2015 10:14:42 AM DRIVER_POWER_STATE_FAILURE 0x0000009f 0x00000003 0x8d30b950 0x8279db44 0x82884d40 dxgkrnl.sys dxgkrnl.sys+12302 DirectX Graphics Kernel Microsoft® Windows®
Operating System Microsoft Corporation 6.3.9600.17210 (winblue_gdr.140612-1509) 32-bit ntoskrnl.exe+fbc64 ntoskrnl.exe+19c660 ntoskrnl.exe+82db6 ntoskrnl.exe+829d6 C:\WINDOWS\Minidump\030615-27375-01.dmp 4 15 9600 817,312 3/6/2015
10:16:34 AM
dxgkrnl.sys dxgkrnl.sys+12302 0x8bc1b000 0x8bd64000 0x00149000 0x539a2b45 6/12/2014 2:35:49 PM Microsoft® Windows® Operating System DirectX Graphics Kernel 6.3.9600.17210 (winblue_gdr.140612-1509) Microsoft
Corporation C:\WINDOWS\system32\drivers\dxgkrnl.sys
Video is Intel Graphics Media Accelerator.
Driver version 9.14.3.1177 11/15/2013
I have deleted the driver and cleaned the registry.
No change after reinstalling the driver.
Thank you for your assistance.
Hi,
How is the current situation?
If the issue persists, please upload the dump file as below methods:
To collect logs, we have two methods in forum:
1.If you concern personal information or company related information in logs, we recommend to send log files to our forum email account:
[email protected]
2.For dump file or other logs which do not contain the sensitive information, you can still use OneDrive to share them so that other community members can also provide help in analysis.
In addition, you could refer to this article to resolve by yourself:
Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE
https://msdn.microsoft.com/en-us/library/windows/hardware/ff559329(v=vs.85).aspx
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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Windows 8.1 Pro x64 BSOD 0x9f DRIVER_POWER_STATE_FAILURE
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Still blamed on the video driver and the video driver is the same date. You need to find a drive (older) that will work. I would also consider removing Symantec.
Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\021814-31125-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
Machine Name:
Kernel base = 0xfffff801`eda11000 PsLoadedModuleList = 0xfffff801`edcd5990
Debug session time: Tue Feb 18 13:18:15.070 2014 (UTC - 5:00)
System Uptime: 0 days 2:07:10.880
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, ffffe000022a1780, fffff801ef59c840, ffffe00001b130e0}
Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : pci.sys
Followup: MachineOwner
0: kd> !analyze -v
* Bugcheck Analysis *
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe000022a1780, Physical Device Object of the stack
Arg3: fffff801ef59c840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe00001b130e0, The blocked IRP
Debugging Details:
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: pci.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5215f837
MODULE_NAME: pci
FAULTING_MODULE: fffff800004dc000 pci
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
DPC_STACK_BASE: FFFFF801EF5A3FB0
STACK_TEXT:
fffff801`ef59c808 fffff801`edc081a6 : 00000000`0000009f 00000000`00000003 ffffe000`022a1780 fffff801`ef59c840 : nt!KeBugCheckEx
fffff801`ef59c810 fffff801`edc080c6 : ffffe000`020eb630 ffffe000`03c9b1b0 00000000`00000003 fffff801`eda6da04 : nt!PopIrpWatchdogBugcheck+0xde
fffff801`ef59c870 fffff801`edabef64 : ffffe000`020eb668 fffff801`ef59c939 ffffe000`020eb6a8 00000000`00000002 : nt!PopIrpWatchdog+0x32
fffff801`ef59c8c0 fffff801`edabf478 : 00000000`00000001 ffffe000`028b7328 fffff801`edcff180 fffff801`edd02760 : nt!KiProcessExpiredTimerList+0x1d8
fffff801`ef59c9a0 fffff801`edb1b478 : fffff801`edcff180 00000000`0023ae80 00000000`00047117 00000000`0004712f : nt!KiExpireTimerTable+0x218
fffff801`ef59ca40 fffff801`eda6babc : ffffe000`00000000 00001f80`00000001 00000011`c45e4015 00000000`00000002 : nt!KiTimerExpiration+0x148
fffff801`ef59caf0 fffff801`edb627ea : fffff801`edcff180 fffff801`edcff180 00000000`001a3fc0 fffff801`edd57a80 : nt!KiRetireDpcList+0x19c
fffff801`ef59cc60 00000000`00000000 : fffff801`ef59d000 fffff801`ef597000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
IMAGE_VERSION: 6.3.9600.16384
FAILURE_BUCKET_ID: 0x9F_3_nvlddmkm_IMAGE_pci.sys
BUCKET_ID: 0x9F_3_nvlddmkm_IMAGE_pci.sys
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x9f_3_nvlddmkm_image_pci.sys
FAILURE_ID_HASH: {a47222af-fbac-bc49-47e0-2cf5d31cc673}
Followup: MachineOwner
0: kd> !irp ffffe00001b130e0
Irp is active with 4 stacks 3 is current (= 0xffffe00001b13240)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace. Pending has been returned
cmd flg cl Device File Completion-Context
[ 0, 0] 0 2 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 ffffffffc000000e
[ 16, 0] 0 2 ffffe000022a1780 00000000 fffff80002415c10-ffffe00003df2650
\Driver\pci nvlddmkm
Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 e1 ffffe00002bb3200 00000000 fffff801edb26d80-ffffe000020eb630 Success Error Cancel pending
\Driver\nvlddmkm nt!PopRequestCompletion
Args: 00000000 00000001 00000001 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-ffffe000020eb630
Args: 00000000 00000000 00000000 00000000
Symantec is a frequent cause of BSOD's.
I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST
http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN
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CAN'T INSTALL ANY DRIVERS ON windows 10 pro x86 based system MODEL NO. HP G245 G3 NOTEBOOK
I have Installed windows 10 pro x86 based system on my G245 G3 notepad I can't find any drivers from HP website .
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please help me in this regard.
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consumer
This question was solved.
View Solution.Hi,
Nearly all hardware vendors won't release drivers for Windows 10 until Windows 10 is officially released (not preview). Windows 10 should install drivers for your machine after few updates. Windows 10 can find all drivers (except one: finger print) for my 5 years old machine. It should be able to find drivers for newer machines).
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
Lenovo IdeaCentre A720 - Clean Installation Windows 8.1 Pro x64 and Office 2013 x64
GUIDE: Clean Installation Windows 8.1 Pro x64 and Office 2013 x64
Note: for a good performance is recommended to use a SSD for Windows with a minimal of 128GB and use the HDD for Data
Driver up to date - Sep 2014
First you need to download and have ready the following softwares:
Classic Shell V4.1: To get back the Start Button like Windows 7
http://www.fosshub.com/Classic-Shell.html/ClassicShellSetup_4_1_0.exe
Broadcom BT for Windows 7 (64-bit) - to enable dongle, Windows 7 Live DVD and USB Drive.
http://download.lenovo.com/consumer/desktop/h1100174.exe
Realtek Cardreader Driver Windows 8.1 (64-bit) V6.2.9200.29070. To be able to use the card reader
http://download.lenovo.com/consumer/desktop/h1101061.exe
NV VGA Driver for Windows 8.1 (64-bit) V340.52. Latest video driver for NVIDIA video cards
http://www.nvidia.com/content/DriverDownload-March2009/confirmation.php?url=/Windows/340.52/340.52-n...
Lenovo Silver Silk Keyboard Driver for Windows 8.1 (64-bit) V1.05. To be able to see when Caps Lock or Number Lock is press
http://download.lenovo.com/consumer/desktop/h1100842.exe
Yuan MC907 TV Tuner Driver for Microsoft Windows 7 (64-bit) V6.14.10.416. To be able to use the Yuan TV card
http://download.lenovo.com/consumer/mobiles/tvt129w8164.exe
OSD APP for Windows 8.1 (64-bit) V1.1.06. To be able to use UP or Down Volume for Touch keys in the screen.
http://download.lenovo.com/consumer/desktop/h1100547.exe
Windows 8.1 x64 Installation DVD and Office 2013 x64
Follow this procedure for the installation:
Install Windows 8.1 Pro x64 using the general or personal key
Just to avoid install an old Video Driver from windows update, disable the Wi-Fi or Interned connection
Install Office 2013 x64
Install the Video Driver “340.52-notebook-win8-win7-64bit-international-whql.exe” just let the setup to uncompress the files in “C:\NVIDIA” folder, do not continue to avoid the installation of other software that you may never use. Go to “Device Manager” and Right click properties in the display adapter, press “Driver” - “Update Driver” select browse my computer and give the path “C:\NVIDIA” press next and close after installation finish
Enable Wi-Fi and open Control Panel – Programs – Turn Windows features on or off and select “.NET Framework 3.5” hit OK, after the installation finish, reboot PC
Install “ClassicShellSetup_4_1_0.exe” follow instruction and configure the way you may like
Run file “h1101061.exe”, unselect “Install Realtek Card Reader Driver” and press finish. Path for driver is "C:\EXEBuild\Realtek Card Reader Driver”. Go to “Device Manager” and Right click properties in the unknown devices, press “Driver” - “Update Driver” select browse my computer and give the path “C:\EXEBuild\Realtek Card Reader Driver” press next and close after installation finish
Install “h1100842.exe” backup driver location is “C:\EXEBuild\Lenovo Silver Silk Keyboard Driver” after installation is done, go to “C:\Program Files (x86)\Lenovo\Lenovo Silver Silk Wireless Keyboard” and Right Click in the file ‘”skd8861.exe” properties – compatibility – change setting for all users and select run compatibility mode for “Windows 7” press OK and OK
Run “tvt129w8164.exe” unselect “Install TV Tuner” and press finish. Path for driver is “C:\drivers\TV Tuner (Geniatech, Yuan, AverMedia)”. Go to “Device Manager” and Right click properties in the unknown devices, press “Driver” - “Update Driver” select browse my computer and give the path “C:\drivers\TV Tuner (Geniatech, Yuan, AverMedia)” press next and close after installation finish
Run “h1100547.exe” unselect “Install A7 OSD APP now” and press finish. Path for driver is “D:\EXEBuild\A7 OSD APP”. Run the file “setup.exe” do not reboot the PC and ensure the folder been created during the installation “C:\Program Files (x86)\Lenovo\Lenovo BrgVolOSD” with this two files “BrgVolOSD.exe” and “CD_DLL.dll”, if this fail go to next step, if not, avoid next step. Normally a successful installation of this file depend of “.NET framework 3.5”
Go to control panel and uninstall “Lenovo OSD”, run the previous “setup.exe” and during the process of the installation, be ready to make a copy for the temporal file name “setup.msi” created in “C:\Users\YOURUSERNAME\AppData\Local\Temp”, copy file “setup.msi” in “C:\” and run CMD in administrator mode and go to “C:\” using “CD \ + ENTER”, now use the following command “C:\msiexec.exe /a c:\setup.msi + Enter” the folder “C:\Program Files (x86)\Lenovo\Lenovo BrgVolOSD” with this two files “BrgVolOSD.exe” and “CD_DLL.dll” will be created
Create a shortcut “BrgVolOSD” and copy this in the startup folder “C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp”
Update Bluetooth driver using windows update if Windows detect the dongle, if not go to next step
If Bluetooth is not detected, mean that the actual hardware somehow is disabled. In order to enable, boot the PC with a Windows 7 live DVD with the USB drive installed in the PC. After PC been running with Windows 7 live, Install the file “h1100174.exe” previously copy in the USB drive. Use the USB drive also as installation path for the Bluetooth software, when the installation is done, look in the folder “X:\Program Files\Lenovo\Bluetooth Software” and run the file name “BTTray.exe”, press right click in the Red Bluetooth icon on the taskbar to enabled the Bluetooth dongle. Reboot PC in Windows 8.1 without any DVD media inside, this time Windows 8.1 will be able to recognize the Bluetooth and install the respective drivers.
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BTW_12.0.0.9820.zip
directly in Windows 8.1. Remember if the software is uninstall the Bluetooth will be disabled and
Windows will not be able to see the device in the “Device Manager”
Last step, use your own Windows 8.1 Pro Key and Office 2013 key to register and activated your legal copy of the Microsoft software’s.
Final, enjoy.
This guide was creates for me to help peoples like me in this community.bump
-
Hi, I am having problem installing fresh Windows 8.1 Pro 64 bits OS into ThinkPad 10 on its dock.
Set up using MDT 2013 with ADK 8.1.
Everytime during "Finalizing Setting", it will hit with BSOD.
Searching for hours but unable to locate a driver package on Lenovo website that contain UsbHub3.sys file.
Does anyone able to advice me how to fix this?
Mini Dump file :
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0012f3626e0, Physical Device Object of the stack
Arg3: fffff802c8e1cc80, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0012f937310, The blocked IRP
Debugging Details:
Page 11610 not present in the dump file. Type ".hh dbgerr004" for details
DRVPOWERSTATE_SUBCODE: 3
IRP_ADDRESS: ffffe0012f937310
DEVICE_OBJECT: 0000000000000000
DRIVER_OBJECT: ffffe00127d69e60
IMAGE_NAME: UsbHub3.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 53897630
MODULE_NAME: UsbHub3
FAULTING_MODULE: fffff800acc3a000 UsbHub3
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: drvinst.exe
CURRENT_IRQL: 2
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
DPC_STACK_BASE: FFFFF802C8E1CFB0
EXCEPTION_RECORD: 0000000000000001 -- (.exr 0x1)
Cannot read Exception record @ 0000000000000001
TRAP_FRAME: ffffc00000000000 -- (.trap 0xffffc00000000000)
Unable to read trap frame at ffffc000`00000000
LAST_CONTROL_TRANSFER: from fffff802c760fc1e to fffff802c7566fa0
STACK_TEXT:
fffff802`c8e1cc48 fffff802`c760fc1e : 00000000`0000009f 00000000`00000003 ffffe001`2f3626e0 fffff802`c8e1cc80 : nt!KeBugCheckEx
fffff802`c8e1cc50 fffff802`c760fb3e : ffffe001`2f2f4010 ffffe001`2f6f51c8 00000000`00000001 ffffe001`276d4cd8 : nt!PopIrpWatchdogBugcheck+0xde
fffff802`c8e1ccb0 fffff802`c746c810 : fffff802`c8e1ce60 ffffe001`285c4db8 fffff802`c76f9180 00000000`00000027 : nt!PopIrpWatchdog+0x32
fffff802`c8e1cd00 fffff802`c756a0d5 : 00000000`00000000 fffff802`c76f9180 fffff802`c7bf0900 ffffc001`05060d90 : nt!KiRetireDpcList+0x4f0
fffff802`c8e1cfb0 fffff802`c7569ed9 : ffffd000`20cf0998 00000000`00000000 00000000`00000000 ffffc001`00000000 : nt!KxRetireDpcList+0x5
ffffd000`20cf05d0 fffff802`c756c145 : 00000000`00f8000e fffff802`c7568887 ffffd000`20cf0610 ffffd000`20cf0610 : nt!KiDispatchInterruptContinue
ffffd000`20cf0600 fffff802`c7568887 : ffffd000`20cf0610 ffffd000`20cf0610 00000000`00000000 fffff802`00000000 : nt!KiDpcInterruptBypass+0x25
ffffd000`20cf0610 fffff802`c780bf75 : 00000000`00000001 ffffc001`050b8bb0 ffffc000`00000000 ffffd000`20cf08a0 : nt!KiInterruptDispatchLBControl+0x197
ffffd000`20cf07a0 fffff802`c7809e53 : 00000000`00000254 ffffd000`20cf0998 ffffc001`00000040 ffffe001`26082730 : nt!ObpLookupObjectName+0x155
ffffd000`20cf0920 fffff802`c77a7754 : ffffe001`00000001 00000093`240fbc30 00000093`240fbc78 00000000`00020019 : nt!ObOpenObjectByName+0x1e3
ffffd000`20cf0a50 fffff802`c77a7492 : fffff96b`1d906400 00000093`23fc4d88 00000000`00000000 00000093`240fb0d8 : nt!CmOpenKey+0x2a4
ffffd000`20cf0c00 fffff802`c75727b3 : 00000000`00000008 00000000`00000000 00000093`240fb170 00000093`23fd4c60 : nt!NtOpenKey+0x12
ffffd000`20cf0c40 00007ff9`94b4ae2a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000093`240fbc08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`94b4ae2a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
IMAGE_VERSION: 6.3.9600.17195
FAILURE_BUCKET_ID: 0x9F_3_IMAGE_UsbHub3.sys
BUCKET_ID: 0x9F_3_IMAGE_UsbHub3.sys
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x9f_3_image_usbhub3.sys
FAILURE_ID_HASH: {58bbe6fe-0b43-accc-1beb-340d4227ae9c}
Followup: MachineOwnerHi
The toshiba thinkpad should have builtin software to update drivers and software packages etc.
You can also look at this site, it might help you.
http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/microsoft/windows-8-consumer-preview-iso-images/usbhub3-sys/
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
Hey Guys,
I've been trying to fix this problem for a while now, without any solution. I have a HP ENVY 15-j035eo Notebook PC (ENERGY STAR)
which I install Windows 8.1 pro on. I start by getting all the drivers that are missing in Device Manager and updates.
Now I want to enable virtualization with Hyper -V client (All requirements are met for that). Then the computer crashes after restart with a driver power state failure. Exactly the same occurs when I install Visual Studio after restart. Here is some info from
the dump file from blue screen viewer that i get for the problem.
Dump File: 072514-5968-01.dmp
Bug Check String: DRIVER_POWER_STATE_FAILURE
Bug Check Code: 0x0000009f
Parameter1: 00000000`00000004
Parameter2: 00000000`0000012c
Parameter3: ffffe001`43de0880
Parameter4: fffff802`a70d4950
Caused By Driver: ntoskrnl.exe
Caused By Adress: ntoskrnl.exe+156e36
Processor: x64
Really appreciate all the help I can get.Hi,
ntoskrnl.exe is known as a kernal image for windows operating system, but hard to find the actual acuse basically according to this error message you provided in the original post, maybe a 3 rd party program or a missing file, or corrupted driver.
Please uplaod the dump file after running Driver Verifier, you can find detailed instruction in the following link (provided by Patrick Barker)
http://social.technet.microsoft.com/Forums/windows/en-US/c544b528-3c48-4720-b52c-f3bf4cff7513/bsod-last-one-stating-driverirqlnotlessorequal-tcpipsys?forum=w8itprogeneral
Yolanda Zhu
TechNet Community Support -
PowerShell on Windows 8.1 Pro x64
Last week I installed Windows 8.1 Pro x64 on my business laptop. Since I am in the process of learning PowerShell I could not find PowerShell(x86) nor PowerShell ISE and PowerShell ISE(x86), I found only PowerShell. Is this normal or something went
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<ActiveProductKeyPid2>00261-50000-00000-AA831</ActiveProductKeyPid2>
<OSVersion>6.3.9600.2.00010100.0.0.048</OSVersion>
<ProductName>Windows 8.1 Pro</ProductName>
<ProcessorArchitecture>x86</ProcessorArchitecture>
<EditionId>Professional</EditionId>
<BuildLab>9600.winblue_gdr.131030-1505</BuildLab>
<TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone>
<ActiveSkuId>c06b6981-d7fd-4a35-b7b4-054742b7af67</ActiveSkuId>
<ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
<ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
<ActiveProductKeyPKeyId>ace182fe-75fe-ee4b-31e7-9fb20a237002</ActiveProductKeyPKeyId>
<ActiveProductKeyPidEx>06401-02615-000-000000-03-1033-9600.0000-2722013</ActiveProductKeyPidEx>
<ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
<ActiveVolumeCustomerPid></ActiveVolumeCustomerPid>
<OfflineInstallationId>279391091513000076402293552031905464617191194503465138320479443</OfflineInstallationId>
<DomainJoined>true</DomainJoined>
<ComputerSid>S-1-5-21-2574392231-535810584-3362820856</ComputerSid>
<ProductLCID>1033</ProductLCID>
<UserLCID>1033</UserLCID>
<SystemLCID>1033</SystemLCID>
<CodeSigning>SIGNED_INFO_PRS_SIGNED</CodeSigning>
<ServiceAvailable>true</ServiceAvailable>
<OemMarkerVersion>0x00020001</OemMarkerVersion>
<OemId>DELL </OemId>
<OemTableId>CBX3 </OemTableId>
<Manufacturer>Dell Inc.</Manufacturer>
<Model>OptiPlex 990</Model>
<InstallDate>20140303144620.000000-480</InstallDate>
</LicensingData>
<HealthCheck>
<Result>PASS</Result>
<TamperedItems></TamperedItems>
</HealthCheck>
<GenuineAuthz>
<ServerProps>0xc004f200</ServerProps>
</GenuineAuthz>
</DiagReport>I've personally used this solution (slui 3) to reenter a key when activation wasn't working, but we use MAK, not KMS, so YMMV. I think it may depend on exactly where in the chain things are going wrong.
This is an interesting bit from the link britishdhez posted (these are possible causes of this error message):
DNS record not published at _VLMCS._tcp.client.domain. This must be an SRV record, which the KMS server will automatically register. If you have disabled this, you will need to use a GPO on the clients to point them to the correct KMS server to use
No network connectivity from the KMS client to the MS server on the KMS port (tcp/1688 by default). Install telnet on the client and run telnet KMS.Server.Name 1688 and make sure the screen goes blank
Not more than 4 hours time difference between KMS server and client. Check that your time zones are correct. If using server core, run timedate.cpl
No major hardware changes to the KMS server. If the KMS server is a VM and you have added a number of new devices, CPUs, memory etc, or P2Ved you will need to reactivate your KMS license
The KMS service must have the keys to issue for the KMS client requesting a license. For example, if the KMS server is Windows Server 2008 and you are trying to activate Windows 7, you will need an update installed on the KMS server AND the correct KMS
key for Windows 7."
Also, I know you said no KB articles, but for completeness sake (for folks reading this at a later date who may be troubleshooting):
When trying to activate you get 0xC004F074 with description "The Key Management Server (KMS) is unavailable" - http://support.microsoft.com/kb/974998/en-us -
Install Windows 8.1 Pro on Mac Mini Late 2014
I'm trying to install Bootcamp on my Mac Mini. Windows reports that it cannot install or create a partition on the drive after formatting the BOOTCAMP partition as NTFS.
This is my setup:
1. Mac Mini Late 2014 with 2TB Fusion Drive.
2. Windows 8.1 Pro x64 full version ISO downloaded from Microsoft Store.
3. Sandisk Extreme Flash Drive (I have tried both 16GB and 64GB).
4. Bootcamp partition = 500GB.
5. Other USB devices plugged in: Corded USB Mouse and Apple Extended Keyboard (both of which are required to enter the serial number and navigate the installer window).
6. No additional storage devices of any kind are connected aside from the internal Fusion drive and the installer drive.
7. Booting from the EFI portion of the Bootcamp created Windows installer.
I have read that I should try using a USB 2 flash drive rather than a USB 3 flash drive, so I will try that next. I fail to understand how this could make any difference.
If you have any other tips, please let me know.
I have installed or helped other people install bootcamp many times over the course of the past 2 years. Every single time it has caused endless headaches and literally weeks of wasted time.
I have read endless posts on what is causing these problems. I will consider summarising these for anyone else having the same problems. Everyone has their theory so far about this Bootcamp nightmare, but so far there doesn't appear to be any one magic solution.
Apple's inability to address the issue suggests that the problem may be with the Windows installer. Perhaps Microsoft is deliberately causing this?
I suspect the two most likely causes of these issues are the downloaded ISO or the Thumb Drive.
If you have any better idea, please let me know.
On another topic, how to I rename the NTFS partition back to BOOTCAMP? All options to rename this partition are greyed out in Disk Utility...
Cheers,
PaulPaul@Sydney wrote:
7. Booting from the EFI portion of the Bootcamp created Windows installer.
The FAT32/NTFS partition is usually not adequate for an EFI install. You can delete the BCA-created partition and create a Disk Utility partition which is formatted as Free Space. This will be split into an MSR and MSD. Fusion drives create problems, especially if the BC partition lies outside the traditional MBR 2TB boundary.
Before you delete the BCA-created partition, please post the output of
diskutil list
diskutil cs list
sudo gpt -vv -r show /dev/disk0
sudo gpt -vv -r show /dev/disk1
I have read that I should try using a USB 2 flash drive rather than a USB 3 flash drive, so I will try that next. I fail to understand how this could make any difference.
Windows installers up to W8.1 do not have USB3 drivers. These are installed after Windows is installed and BC drivers are in place.
Apple's inability to address the issue suggests that the problem may be with the Windows installer. Perhaps Microsoft is deliberately causing this?
The requirements are pretty strict when installing Windows. Any deviations cause headaches and grief.
I suspect the two most likely causes of these issues are the downloaded ISO or the Thumb Drive.
The USB is usually the issue.
On another topic, how to I rename the NTFS partition back to BOOTCAMP? All options to rename this partition are greyed out in Disk Utility...
After Windows is fully installed and BC drivers are in place, log into Windows, right click on it and rename it on the Windows side. It cannot be renamed on the OSX side with diskutil renameVolume. Here is an example sequence. You cannot rename volume during the installation process. -
Windows 8.1 something happened and windows 8.1 Pro couldn't be installed.
After the release of windows 8.1 preview I attempted the installation of 8.1 preview which failed. I decided it wasn't worth the bother until it was officially released so I left it uninstalled.
After the official release of 8.1 yesterday I opened the store on my windows 8 PC and I was presented with the Windows 8.1 download. I selected this and attempted to install. this failed with the message "Something happened and Windows 8.1 Preview
failed to install" Whoops!
I clearly hadn't done my windows updates to update the store so I ran these updates and in my windows store was the Official windows 8.1 download.
Once downloaded it then fails saying "Something happened and windows 8.1 Pro couldn't be installed Please try again Error Code 0x80070003"
now im stuck with that. is there a way I can clear the downloaded files and have the store re-download them? where are the stores downloads kept?
im really stuck with this one....Hi,
This error code means that the specified path couldn't be found.
To fix this issue, I suggest we try following steps and try to reinstall again:
Step 1: Clean update temp files:
1. Press Windows key + R, type service.msc and press enter.
2. Stop Windows update service.
3. Run following command lines one by one to clear update temp files:
cd %windir%
ren SoftwareDistribution SDTemp
exit
4. Restart Windows update service.
Step 2: Clear windows store catch:
Press the Windows + R keys on your keyboard to open the Run dialog.
Type WSReset.exe, and click/tap on OK.
The Store will now open, and state the following: The cache for the store was cleared. You can now browse the store for apps
Then, please try to update Windows 8.1 again.
Regards,
Kate Li
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
Windows 7 home premium and windows 8.1 pro op network problem
I have two PC-s, one is with windows 7 home premium and the other one with windows 8.1 pro op system. They are wired via ethernet/ home network. Till I had old Windows XP instead of Windows 7, the two PC-s were connected,
file sharing and device sharing was easy and functioning.
Today it doesn't, windows 8.1 finds the other PC and creating the network, even identifying the different folders on the other PC however as I want to open a file, then loading forever starts, but
on the other side the windows 7 PC is frozen, only the hard switch off helps. ...
Any idea what to do? The diagnose shows that the access was lost.Here is the forum for you
-
I am setting new Windows 8.1 Pro computers, and am installing Windows 8.1 Pro to bare drives. Everything goes fine until Windows Update starts installing updates, and then the computer goes for hours installing updates, and then "We
could not complete the updates Undoing changes". It's an endless loop. It seems to be the same 38 updates. This is a recent phenomenon. I have not run into this until the last week or two on several new computer installs.
Again these are brand new installs, so something is clearly wrong with the Windows updates.
If anyone can please tell me how to avoid this, it would be much appreciated.
MichaelHi Michael,
" This is a recent phenomenon"
Have you made any modifications to the machines ?
To resolve this issue ,running the built-in troubleshoot tool is a very good beginning .It will automatically diagnostic the windows update components and check the configurations for us .
Control Panel\All Control Panel Items\Troubleshooting\Fix problems with Windows Update
If there are antivirus software installed in these machines, please turn off them temporarily to have a check.
The command line included in the link as S.Sengupta posted is very useful and convenient to repair the windows corrupted files .We can have a try .
"sfc /scannow" ,"DISM.EXE /online /cleanup-image /restorehealth "
We also can check the windowsupdate.log for more information to troubleshoot this issue .
Run "windowsupdate.log"
If you have trouble in analyzing the log ,please upload them to the OneDrive and paste the link here .
Best regards -
windows phone 8.1 SDK want to install on WINDOWS 8.1 PRO 32bits...how can i ?
is there any patch or any other version for windows 8.1 32 bits..to run win phone SDK..?Hi,
According to the reference about Windows SDK, you should install it on a 64 bit system:
http://msdn.microsoft.com/en-us/library/windowsphone/develop/ff626524(v=vs.105).aspx
Regards
Wade Liu
TechNet Community Support
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