Driver problem with 60GB fifth generation Video iPod

I am trying to sync up my iPod for the first time. I already had itunes on my computer and used the install CD that came with. My computer recognizes that is an iPod that is connected through the USB port. In device manager it shows a yellow question mark icon with an exclamation point over the top and has the word iPod immediately following that. When I right click on that line it gives me options of reinstalling drivers. It does not find tham on the install CD or on my computer. This is the error message I get:
The drivers for this device are not installed. (Code 28)
To reinstall the drivers for this device, click Reinstall Driver.
When I go to iPod Updater and try to update the software on my iPod I get this message:
Invalid iPod service version
Tried the "5 R's" a couple of times now, uninstalled and re-installed itunes and restrated I don't know how many times and even unplugged all othe USB devices as to not confuse the computer and still NOTHING WORKS!!!!!!
Please help me if you can.
Thanks,
Jerry

If this helps anyone help me figure this out I have Microsoft Windows XP Home Edition Version 2002 Service Pack 2
Really frustrated with this whole thing and seems as if I'm definitely not the only one.

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Problems with music tracks on Video Ipod that worked fine on ipod mini

Just got a video ipod on Christmas. Have owned an ipod mini for two years.
Transferred music and playlists from Itunes Library into the new video ipod.
I'm finding that some of the audio tracks that played fine on the ipod mini are
experiencing problems on the Video ipod. The commonality among the problem tracks are that they were custom tracks I made through Final Cut Pro and exported out as AIFF's. I then used the "Convert to AAC" function in ITunes to change them to AAC before putting them on the ipod mini. Again, these all played fine on the ipod mini. These problem tracks also tend to be long....50 minutes or more...they're comedy albums transferred into Final Cut Pro from off-air VCR/DVR tapings and are one long track.
These same files, while AAC, have problems starting up on the video ipod,
freeze the display and menu controls for a few seconds, or won't play at all. Other normal tracks from CD's or the Itunes store are fine.
Any correction ideas would be appreciated.
Thanks.

wudu wrote:
Hi,
Tool is awesome.
Here it works with VLC, no amarok to test.
Perhaps a locale thing?
I use german utf8.
Me, too:
$ locale
LANG=de_DE.UTF-8
LC_CTYPE="de_DE.UTF-8"
LC_NUMERIC="de_DE.UTF-8"
LC_TIME="de_DE.UTF-8"
LC_COLLATE="de_DE.UTF-8"
LC_MONETARY="de_DE.UTF-8"
LC_MESSAGES="de_DE.UTF-8"
LC_PAPER="de_DE.UTF-8"
LC_NAME="de_DE.UTF-8"
LC_ADDRESS="de_DE.UTF-8"
LC_TELEPHONE="de_DE.UTF-8"
LC_MEASUREMENT="de_DE.UTF-8"
LC_IDENTIFICATION="de_DE.UTF-8"
LC_ALL=
And yes...the're awesome...I've seen them live twice

More than one problem with my fifth generation iopd

i just got my ipod 2 days ago. yesteday i was putting music and videos on it with no probleams.the batery died completley yesterday.when i went to charge it today, my laptop did not recognize it on my computer or itunes.but on the ipod it said please wait, battery very low and it seemed like it was charging.a few seconds later, the "sad" icon apeared and underneath it it says www.apple.com/support/ipod and then it would go back to saying please wait, battery very low.and the same thing will repeat. i have also tried restarting my ipod, but that wont work.
i am running windows XP home on my laptop.
if anyone knows whats wrong with my ipod, please answer my question.
thnx.

One thought that comes to mind is that XP by default, I think, has the settings for the USB ports to power down when not in use. By "in use" they mean data being transferred, not charging something.
So first thing to try is go into your control panels, system, hardware, device manager, then open the USB section. Highlight and then right click and each and every USB Root Hub listing you see. Pick properties and go to the Power management tab. Uncheck the box the turns off the USB port power when not in use.
Now plug you iPod in and see if it charges properly now. If it is very low in power it may not turn on at all for a while (minutes to a half hour) while it trickle charges up to a safe level before powering up again.
Patrick

5th generation video iPod USB not working

Hi, my 15 month old iPod 5th generation video no longer connects with USB on my iBook (all my other USB devices work just fine in the two USB 2 ports).
The screen lights when iPod is plugged in and when unplugged using USB, but that appears to be the in toto communication performed.
I have performed the five Rs, and putting the iPod into disc mode yields the expected result on the screen of the iPod (tick and OK to disconnect) but no connection to the computer (yes, I have plugged/unplugged a number of times).
I have disconnected the battery (as another poster suggested) for several minutes and that does not seem to have helped in resetting the system.
It charges just fine via Firewire (either by a Firewire port on my iBook or by an Apple Firewire AC adaptor type charger), with absolutely no charging taking place when connected with USB (either by a USB 2 port on my iBook (G4 2004 model) or by an Apple USB AC adaptor type charger).
I have also tried three different USB cables, one old, two brand new Apple ones (all of which work just fine on my old 4th gen iPod, my daughter's 3rd gen iPod and my partner's two 4th gen iPods).
When I run the inbuilt diagnostics on the iPod, all of them come back as ok, including USB, both as charging and communication, so, in theory, everything should be ok, but most patently isn't.
I have tried to use the iPod on a Windows 2000 computer and an older iMac (both of which otherwise work fine with other iPods either using USB and Firewire) with nil recognition by any.
I've looked in the wide dock connection plug at the bottom of the iPod as another poster said that the connection pins might be bent, however, I can't see any actual pins, just a wide tongue in the middle, the same as on my other older iPod. Or do I need to open up the iPod and look for something in there?
Judging by the nr of comments and questions on similar issues here with the 5th generation video iPod, there should be a definitive fix for this problem, although, after looking through as much of the forums that might relate to this problem, no one seems to have come up with an explanation, let alone a solution for it.
So, my question remains, my iPod 5th generation video no longer connects with USB on my iBook, has anyone else (taking into account the above information), either had/have this problem and or found a resolution to it?
Cheers, Peter
iBook G4 Mac OS X (10.4.9) 5th generation video iPod

Dear deggie, hi, thanks for the tip as to what I should be looking for in the slot. However, sadly, it all looks to be fine (well, at least the same as my other iPod).
HR, thanks for the tip re opening the iPod, unfortunately, it is 15 months old, so well past the 12 month warranty expiry (ridiculous, isn't it?).
Here in Australia, we don't have access to Genius Bars and Apple Stores, just the local distributors, and they want $210 to repair/replace the iPod, which, frankly I find a bit rich, considering that it hasn't been mistreated in any way and the other iPod I have has been running fine for more than two years.
I get the feeling, judging by the many complaints on these forums regarding the problems that the gen 5 iPod being recognised and connecting to both Mac and Windows, that this cannot just be purely user error or maltreatment. However, I'm unsure as to what can be done to resolve them or get Apple to admit to there being a problem.
One of the things that confuses me, is that all the internal diagnostics (menu + select then select + back) including USB communication, all come back fine, when, as mentioned in an above post, it most patently is not. Anyone have any clues as to what this might be due to?
If, by some bizarre fluke, I manage to find a resolution to this problem (short of going and paying Apple $210), I'll post back here with it.
Again, thanks for the help, cheers, Peter

Will I-POD (Video, 60GB, Fifth Generation) support 3GP file format ?

My ipod is Video ipod ( 60GB, Fifth Generation ). Will it support for 3GP file format?

Nope.
http://docs.info.apple.com/article.html?artnum=304784
Of course, you might wish to try a conversion:
http://docs.info.apple.com/article.html?artnum=302892

Have video/file specs changed with the latest generation of iPod?

I have just purchased a 120 GB iPod to replace an older 160 GB model. When syncing the new iPod, I received several messages that select videos could not be copied and were 'grayed out' on the iPod sync pages in iTunes. These videos did copy over on the new unit but were resident and used on the older 160 GB model. All my videos are .mpg. Has something changed with file/video specs with the latest generation on iPod Classics?
Thanks,
Brian

Ran the diagnostic tool and it found a problem and 2nd time it passed , then in the help menu it has just let me update the software to 1.1.5. saying that is the latest.?
Has just let me name the ipod and is downloading all Music and photos.
Wondering now is there anyway of getting it to accept APPS ?

HT3310 i have a problem with the headset of my ipod nano 4th gen. the right side don't have a sound. It comes in and out. what do I need to do?.. I am using the original headset eversince. I took it to an Apple Mac Center I was told they can't do anythin

I have a problem with the headset of my ipod nano 4th gen. the right side don't have a sound. It comes in and out. what do I need to do.. I am using the original headset eversince. I tool it to a Apple Mac Cennter and Taked with a Service Center Rep. And he told me that they can't do anything because they don't repair the ipod they didn;t even look at it. I was told instead to buy a new one. I was very disappointed.. This is already my 5th ipod though i am planning to buy a new one.. I still want it fixed so I can give it to my little sister

From the OP: "My old computer got a virus and when that happened all my music was lost. "
They don't have the music on their computer so they cannot transfer the iTunes folder, from the computer to their iPod and then to the new computer. And if they try to enable disk use on the iPod it will erase all the music that is on it. The method you cited is moving the files in a data format using the iPod as a flash drive. It doesn't work if they are in music format. That is why I suggested Yamipod.

Im having a problem with my mic on my ipod 5th gen it works but it douse not pick up any sound unless i talk right next to the mic. how can i fix this

im having a problem with my mic on my ipod 5th gen it works but it douse not pick up any sound unless I talk right next to the mic but it sounds low . how can i fix this

- Make sure the mic hole is clear and unobstructed. It is the little hole on the back by the camera lens(if has back camera). For the 16 GB one without the back camera the mic hole is on the top edge near the center.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Over the course of many years I seem through using different computers to have several apple ids and three email addresses, this is causing problems with synchronising, I have an iPod, iPhone and ipad

Over the course of many years I seem through using different computers to have several apple ids and three email addresses, this is causing problems with synchronising, I have an iPod, iPhone and ipad

Hi there
Sorry for hijacking your thread as put by Dahveed. However I have resolved my issue so I thought I'll share it with the rest of you.
I checked for the error 3194 in youtube and I found some good videos that tell you how to resolve the problem. The issue I was facing was the actually (I know because I have resolved it now) the communication between my computer and apple server which can be fixed as following (if you are using windows):
There is file in following directory:
C:\Windows/system32/drivers/etc/hosts
The file normally has no extension and it is in file format. You need to open it and make sure that every line that has apple server id starts with "#". In my case one of the line started directly with the ip address and then gs.apple.com.
Perform your restore/update after that and hopefully it should be resolved (mine did).
Cheers

Problem with putting music onto my iPod

Hi,
Recently I,ve been having problems with putting music on my iPod. Anytime I click to sync my iPod so I can put new songs onto it the songs never show up. Plus all the playlists in the playlist section on my iPod are all repeated over and over again(theres more than one). Theres no problem with my USB ports as I,ve tested them with other MP3 players and theres also nothing wrong with my cable as it shows up on my PC as connected. I,ve also resetted it! I just don't understand whats wrong with it I also have it fully charged when I'm trying to put the songs onto it.
Can anyone help please?!!!

" Anytime I click to sync my iPod so I can put new songs onto it the songs never show up."
This Apple knowledge-base article may help address that issue.
Windows confuses iPod with network drive.

Problem with youtube and other video websites

I have a problem with youtube and other video websites:
Everything is up to date (flash, FF, my plug ins..) but i keep getting freezes when the video loads. I can hear sound but i can only see the first frame of the video.
I've reinstalled flash/firefox or tried updating them again for about 4 times now and my cookies/cache has also been errased which i usually don't do. If i enter FF's safe mode it also freezes.
I hope someone could help out, i've searched for answer on google before and tried everything i saw but it didn't helped.
grts,
agrash

Hmm, so that person had a conflicting plug in.
Problem is that whenever i enter firefoxes safe mode which disables every plug in, i still have the youtube freeze/crash

When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync my ipod. Has anyone had a problem with itunes not recognizing an ipod?

When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync it. Has anone had any problems with itunes not recognizing an ipod?

Hi sarahdavis0_o,
Welcome to the Apple Support Communities!
If neither your iPod or iPhone are being recognized by iTunes when connected, I would recommend the steps in the following article.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Have a great day,
Joe

Hard drive problem with HP Pavillion dv7-4180us

Hard drive problem with my HP Pavillion dv7-4180us. Using Windows 7.
Boots up sometimes and very slow.
Appreciate any help.

Have you booted into the BIOS or Diagnostics Tool to run the Hard Drive Test?

Can anyone please help me, I'm having problems with sound while watching video clips using flash player using Internet Explorer\

Can anyone please help me, I'm having problems with sound while watching video clips using flash player & Internet Explorer

There's a good chance that this is a known issue. We'll have a Flash Player 18 beta later this week that should resolve this at http://www.adobe.com/go/flashplayerbeta/

MOVED: Driver problems with Windows Professional XP 64bit Edition

This topic has been moved to Operating Systems.
Driver problems with Windows Professional XP 64bit Edition

Well, after looking around the forum here I found an answer that works! I wish I could remember who to give credit too though. I installed the latest Vista drivers and I got static all the time. I tried another members suggestion of disabling the X-Fi device in the Device manager every time I log off and then enable the X-Fi the next time I log in. I have great sound as long as I do that. Also, for connecting to a home system I am using the DTS-60, $00 on this website, but it works well if you havea DTS decoder. I am using the X-Fi extreme Music edition. Good Luck, hopefully another driver is on the way.

Driver problem with 60GB fifth generation Video iPod

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