Driver - Product Installation Software Photosmart 2610v

When trying to install the driver software with the Driver - Product Installation Software off of the HP web site, I receive an error that required file not found. I tried installing from a download file and also straight from download from HP with the same result. When I allow Windows 7 to configure printer, it errors when trying to print. But other devices connected to the printer preint fine. Definately a a driver issue with this pc. Sure would be nice if the software worked as advertised.
Rob

Hi Rob,
Follow the steps below and check if that may resolve the issue:
1. Open Mcafee software, from the Virus and Spyware Protection section click on Schedule and run scans. Click on Real time scanning and then on Turn Off. select till I restart the PC and confirm by clicking the Turn Off button.
If you have any other security software be sure to disable it as well..
Now try reinstalling the HP Software and check if the installation goes as expected.
If the issue persists try running the patch below:
ftp://ftp.hp.com/pub/printers/datfileremover/installdatfileclean.exe
Next run the installation file and check for any difference.
Please let me know pf any difference, otherwise be sure to include the exct error message as listed, a screenshot of the error may help to better understand what may cause the issue.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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