Driver Status: (Hex 0xBFFF00A6​) Primary Error: (Hex 0xBFFF00A6​)
I am using a Tektronix o-scope and every time I run initalize.vi I get this error. I never had this problem with previous versions of driver. Any ideas?
Hello,
For the problem description it seems that you have downloaded the instrument driver for this Tektronics scope. If you haven�t you can look for one in ni.com at the Developer Zone or just do a search at the top with the model number of the scope.
One thing you need to check is if the driver version that you have is for the version of LabVIEW that you have and also to check if you don�t need to upgrade any other software and if it is compatible with the OS that you have.
Probably by reinstalling the driver it would fix the problem. You can try on a different computer and see if you have the same problem.
If you still have problems after troubleshoot a bit more, then please provide more information as the scope model numbe
r, driver version, OS, LabVIEW version, 488.2 version, etc.
Thank you
Best Regards
Ricardo S.
National Instruments.
Similar Messages
-
Hi NI.
I'm trying to aquire signals from an Tektronix DPO2014 oscilloscope using Labview SignalExpress.
I have downloaded and installed the appropriate driver (at least I think )) : tkdpo2k using NI download station.
I run an ethernet connection and I do see the device in MAX, however im not quite sure if I have configured the IVI driver sessions correctly.
Anyway, when I open Signal Express, and select "IVI scope aquire" I can select my device under "resource descriptor" and the appropriate driver under "Instrument driver". I then turn on my Oscilloscope, tune in the machines tachogenerator, which is the signal the oscilloscope is to measure, and then select "autosetup" The sinosoidal waweform shows up on the oscilloscope and in SignalExpress, it is only done once. I then try and run the program and the error message accurs:
Timeout.
<ERR>Driver Status: (Hex 0xBFFA2003) Max Time exceeded before operation completed.
Is the problem regarding problems with triggertime or write/read problems with the TCP/IP connection?
What can I do to fix this problem?
Best Regards
Danny Joergensen
University of Aalborg Denmark
Attachments:
MAXscreenshot.png 265 KB
device.png 320 KBHow are you communicating? GPIB? Are you sure you have the correct address. Can you send an IDN command with MAX? Does MAX see the instrument?
Mike...
Certified Professional Instructor
Certified LabVIEW Architect
LabVIEW Champion
"... after all, He's not a tame lion..."
Be thinking ahead and mark your dance card for NI Week 2015 now: TS 6139 - Object Oriented First Steps -
I am trying to get a reading from the KE6487, but I am receiving the following error.
"KE6485 Initialize.vi<ERR> Driver Status: (Hex 0xBFFF0015) Timeout expired before operation completed."
The driver I download for this device is KE6485, but is also compatible for KE6487. Therefore I think it should not be a problem.
I have attached the VI I'm using for your consideration.
Please advice, thank you for your time
Attachments:
Capture.PNG 5 KB
Capture 1.PNG 21 KB
KE6485_ZeroChk_LV6.vi 45 KBHow are you communicating? GPIB? Are you sure you have the correct address. Can you send an IDN command with MAX? Does MAX see the instrument?
Mike...
Certified Professional Instructor
Certified LabVIEW Architect
LabVIEW Champion
"... after all, He's not a tame lion..."
Be thinking ahead and mark your dance card for NI Week 2015 now: TS 6139 - Object Oriented First Steps -
Driver Status: (Hex 0xBFFC09F0) ERROR: Instrument status error
I have been receiving this problem in my program. I'm using RTO1002 and using LABView to run my program. I have checked with R&S that this is indeed the correct driver for my program. Can anyone please advise me? Thank you.
Hello,
For the problem description it seems that you have downloaded the instrument driver for this Tektronics scope. If you haven�t you can look for one in ni.com at the Developer Zone or just do a search at the top with the model number of the scope.
One thing you need to check is if the driver version that you have is for the version of LabVIEW that you have and also to check if you don�t need to upgrade any other software and if it is compatible with the OS that you have.
Probably by reinstalling the driver it would fix the problem. You can try on a different computer and see if you have the same problem.
If you still have problems after troubleshoot a bit more, then please provide more information as the scope model numbe
r, driver version, OS, LabVIEW version, 488.2 version, etc.
Thank you
Best Regards
Ricardo S.
National Instruments. -
Dear Friends,
I am from Jesus Osorio from Tektronix Mexico. I have seen this error messages during the last instalations and I am wonder how could I solve it?
tek_tkdpo4k initialize with options vi driver (hex 0xbfff0011) primary error (hex 0xbfff0011) insuff...
I am using DPO4000 series, laptop with SE for Tektronix Edition and a USB cable. What should I do to solve this problem?
Regards,
Jesus Osorio
Jesus V. Osorio Lopez
AEDear Jesús,
You should check if you have on your PC or Laptop installed VISA. I recommend you this link to download it:
http://digital.ni.com/softlib.nsf/websearch/b1a7837fffd2826e8625729100689d3c
To have a better oportunity in having your issue solved, please contact us in Mexico at this toll free 01 800 010 0793. As well as if you post your following messages in the Spanish Forum, we will be able to help you faster.
Thanks for using National Instruments Forums.
NorSa
NI Applications Engineer Latin America
NorSa
NI Applications Engineer Latin America
Para Soporte entra aquí -
Hi All,
I believe I have configured MAX correctly. I am trying to use the PXI-6229 device via. When I try initialized I receive the following error:
Primary Error: (Hex 0xBFFA003D) Unable to find any channel or repeated capability strings.
Any clues on what the error means?
Thanks
Minesh
Solved!
Go to Solution.First of all you'll get more help in the correct forum. This seems like a DAQmx issue and their forum is here: http://forums.ni.com/t5/Multifunction-DAQ/bd-p/250
Secondly does this help: http://forums.ni.com/t5/Switch-Hardware-and-Software/NI-SwitchExec-with-3499-and-IVIDriver/td-p/1827...
Lastly: Can you communicate with the card from MAX? Or is the error happening in MAX? What language are you using to talk to the card with? Are you using IVI? If you are using LabVIEW or CVI then open the shipping examples and test them out with that card.
Regards,
jigg
CTA, CLA
teststandhelp.com
~Will work for kudos and/or BBQ~ -
Hi,
I have received this trap from the Call Manager PUB server running version 7.1.5.31900-3
hwStringMatch - cmaidad[5579]: Physical Drive Status Change: Slot 1 Port 2l Box 1 Bay 1. Status is now Predictive Failure
I have checked the drive status via CLI and all drives show OK, both physical & logical
Is there anywhere you can check what is causing this event and is it merely advising of a potential drive failureHi
Modern drives have embedded monitoring. Whilst the disk hasn't failed, something internally is telling the embedded monitoring that it may soon fail - it's running a little hot, having excessive write errors, latency is drifting up... something subtle is going wrong.
It could be caused by a firmware error... but I'd take it at face value.
It might have failed by the time you read this, or it might work fine for another 20 years.
Either way - when I was a server admin I would get any disk with a predictive failure swapped out immediately. No point waiting for it to fail - even on a RAID system when a disk fails although you don't lose data you have your trousers down as a coincidental second failure would ruin your day!
Regards
Aaron -
Server Monitor Notifications - Drive Status Changed - Time Machine
I'm using an Xserve as a file server for a small workgroup . It has a Raid 1 set which is being backed up via Time Machine to an attached disk array.
Whenever Time Machine runs (every hour), I get two notifications from Server Monitor that the drive status has changed:
*Reason(s) for notification:*
*Drive status changed*
The timestamps on the notifications coincide with these messages in system.log
Feb 2 11:28:05 ciesaxserve2 Server Monitor[854]: * _NSSocket.m:243 read() failed; socket=0x197060 error=(NSPOSIXErrorDomain,61)
Feb 2 11:28:05 ciesaxserve2 Server Monitor[854]: * _NSSocket.m:243 write() failed; socket=0x197060 error=(NSPOSIXErrorDomain,61)
Feb 2 11:28:05 ciesaxserve2 Server Monitor[854]: * _NSSocket.m:243 read() failed; socket=0x2090e90 error=(NSPOSIXErrorDomain,61)
Feb 2 11:28:05 ciesaxserve2 Server Monitor[854]: * _NSSocket.m:243 write() failed; socket=0x2090e90 error=(NSPOSIXErrorDomain,61)
and:
Feb 2 11:28:55 ciesaxserve2 servermgrd[78]: servermgr_backup: TimeMachinePostBackupHook called.
Feb 2 11:28:55 ciesaxserve2 servermgrd[78]: servermgr_backup: TimeMachinePostBackupHook done.
The notifications simply report that all is normal, and the number of available drives goes from 6, to 7, back to 6. Something to do with making the backup volume available, I presume.
I would like to disable these specific messages. I realize I can disable all messages from server monitor regarding disk statuses, but then I would be turning off messages about failures and actual problems.
Is there a config I can edit which will only alert me to actual problems? I'd like to stop getting 48 emails each day; reduce the noise and increase the signal.I know this post is old but this has recently cropped up for me. I have been backing up with Time Machine for months without a single alert. It started happening after I replaced the failed battery on my RAID card. A coincidence...however the prolonged down time surely caused an SMC (and perhaps PRAM) reset which I assume triggered the change in behavior.
I've pinned it down to Time Machine backing up service settings, in particular the Open Directory archive. Time Machine backs up all the service data independently from the rest of the data on your server startup volume.
http://support.apple.com/kb/ht5139
You can see this data in Terminal.
serveradmin$ cd /Volumes/[YourBackupVolume]/Backups.backupdb/[YourServerName]/Latest/[YourBootVolume]/.ServerBackups
serveradmin$ ls -al
total 16
drwxr-xr-x@ 2 root admin 68 4 Jun 14:44 (null)
drwxr-xr-x@ 14 root admin 476 4 Jun 14:44 .
drwxrwxr-t@ 43 root admin 1462 4 Jun 14:43 ..
-rw-r--r--@ 1 root admin 37 4 Jun 14:44 .serverBackupSignature
drwxr-xr-x@ 2 root admin 68 4 Jun 14:44 addressBookServer
drwxr-xr-x@ 2 root admin 68 4 Jun 14:44 calendarServer
drwxr-xr-x@ 5 root admin 170 4 Jun 14:44 iChatServer
drwxr-xr-x@ 6 root admin 204 4 Jun 14:44 mailServer
-rw-r--r--@ 1 root admin 3826 4 Jun 14:44 master.browse.plist
drwxr-xr-x@ 4 root admin 136 4 Jun 14:43 openDirectory
drwxr-xr-x@ 61 root admin 2074 4 Jun 14:44 serverSettings
drwxr-xr-x@ 23 root admin 782 4 Jun 14:44 sharePoints
drwxr-xr-x@ 8 root admin 272 4 Jun 14:44 webServer
drwxr-xr-x@ 2 root admin 68 4 Jun 14:44 wikiServer
If you take a look inside the openDirectory folder you should see this:
serveradmin$ cd openDirectory
serveradmin$ ls -al
total 81936
drwxr-xr-x@ 4 root admin 136 4 Jun 15:32 .
drwxr-xr-x@ 14 root admin 476 4 Jun 15:33 ..
-rw-rw----@ 1 root admin 41947136 4 Jun 15:32 ServerBackup_OpenDirectoryMaster.sparseimage
-rw-r--r--@ 1 root admin 249 4 Jun 15:32 openDirectory.browse.plist
The ServerBackup_OpenDirectoryMaster.sparseimage contains an archive of your Open Directory database like the one you create from Server Admin. The only difference is that it appears to be unencrypted. This is a bit worrying since Snow Leopard, as far as I know, does not have an option to encrypt your Time Machine backup. This image seems to invisibly mount whenever a Time Machine backup is triggered. This can be verified by checking /private/var/log/system.log and filtering for backup
serveradmin$ tail -b 100 /var/log/system.log | grep backup
Jun 4 16:00:56 yourservername com.apple.backupd[25117]: Starting standard backup
Jun 4 16:00:56 yourservername com.apple.backupd[25117]: Backing up to: /Volumes/YourBackupVolume/Backups.backupdb
Jun 4 16:00:56 yourservername servermgrd[75]: servermgr_backup: TimeMachinePreBackupHook called.
Jun 4 16:09:26 yourservername servermgrd[75]: servermgr_backup: TimeMachinePreBackupHook done.
Jun 4 16:09:44 yourservername com.apple.backupd[25117]: No pre-backup thinning needed: 4.60 GB requested (including padding), 8.40 GB available
Jun 4 16:10:14 yourservername com.apple.backupd[25117]: Copied 744 files (364.4 MB) from volume YourBootDrive.
Jun 4 16:10:14 yourservername com.apple.backupd[25117]: No pre-backup thinning needed: 4.09 GB requested (including padding), 8.04 GB available
Jun 4 16:10:17 yourservername com.apple.backupd[25117]: Copied 87 files (877 KB) from volume YourBootDrive.
Jun 4 16:10:18 yourservername servermgrd[75]: servermgr_backup: TimeMachinePostBackupHook called.
Jun 4 16:10:18 yourservername servermgrd[75]: servermgr_backup: TimeMachinePostBackupHook done.
Jun 4 16:10:18 yourservername com.apple.backupd[25117]: Starting post-backup thinning
Jun 4 16:10:29 yourservername com.apple.backupd[25117]: Deleted backup /Volumes/YourBackupVolume/Backups.backupdb/yourservername/2013-06-03-155910: 8.40 GB now available
Jun 4 16:10:29 yourservername com.apple.backupd[25117]: Post-back up thinning complete: 1 expired backups removed
Jun 4 16:10:29 yourservername com.apple.backupd[25117]: Backup completed successfully.
You can see at 16:00:56 Server Manager got a call from Time Machine to start the services backup and finished at 16:09:26. Open Directory would have been backed up during that process. Take a look at /private/var/log/hwmond.log
serveradmin$ tail /private/var/log/hwmond.log
Tue Jun 4 16:08:36 BST 2013 - Number of drives change from 4 to 5.
Tue Jun 4 16:08:48 BST 2013 - Number of drives change from 5 to 4.
You'll see that both drive change warnings from Server Monitor occured just before the services backup completed. You can also use the sudo diskarbitrationd -d command along with tail /private/var/log/diskarbitrationd.log in another terminal window, trigger a Time Machine backup manually and watch this disk image mount during the backup process. Compare the mount times with the above logs to see if they all match up.
Although I have discovered the cause (which thankfully seems harmless) I have not discovered a way to stop it from generating pointless alerts. I'll post here if I figure it out. I am in the process of upgrading all of my servers to Mountain Lion so it may be a moot point. I am hopeful this information may help someone out there even though it is thoroughly out of date.
Scot -
I am trying to re-install Creative Suite 5.5 Design Standard on my Widows 7 Professional computer after I had to replace the hard drive. I keep getting error message and I get "Exit Code 15: Media DB Sync failed". I have run C Cleaner with same results. Have Disabled UAC and Startup items and Services with no success. Please help - frustrated to no end. Can someone help me?
make sure you're using the adobe cleaner, not crap cleaner, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
copy the installation files to a desktop folder and install from there. -
I'm not very tech savvy but am trying my best to use Disc Utility to copy my hard drive to a brand new external drive and am having the error "Unable to create...(Cannot allocate memory)".
Last night no problems, woke this morning and it was freezing so I forced a restart and got the grey screen with the folder and question mark. Ran off to best buy to get an external drive... Please help! Thank you!I have done both. When I hold down the "C" key it pauses for a few seconds while the cd spins and then the flashing folder icon appears.
Could be you have the wrong cd/dvd. The mac will only boot a supported cd/dvd for your machine. The flashing question mark indicdates your machine could not find a valid os.
When I hold down the "option" key for the startup manager the cursor comes up and moves but the actually manager doesn't come up no matter how long I leave the laptop on.
Not sure. Could be your machine does not support the startup manager. You would think the machine would ignore the key.
Where did you get the dvd? What is the number on the DVD?
What machine do you have anyway?
This site provides more information, but lacks security.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
or
This site provides more information, but lacks security too.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
http://www.chipmunk.nl/klantenservice/applemodel.html
( hint by K Shaffer ) -
Hard Drive Short DST Check: Software Error
Hard Drive Short DST Check: Software Error appears while performing Hardrive Test in HP ENVY Sleekbook 6-1090ee. Please advice on how to resolve this error
Same issue here. Only I've tride a brand new hard drive and get the same results. Within seconds of power on, it shuts off hard. Sometimes the backlight comes on and it gets to the HP logo, then bam - out go the lights! I can go into the BIOS and stay there a long time. I run all the diags and make changes. Once, it actually stayed on and booted up. I downloaded the latest BIOS update, flashed it, and rebooted. It didn't help. Also, tried to boot to a bootable Windows 8 thumb drive. Same results, shuts down after 3 seconds. Tried many times to boot to external USB CD/DVD drive, never succeeded. The only error any diag reported was Hard Drive Optimized DST Check: Software Error. The fan spins at almost top speed but not immediately; it takes about two seconds after power on for it to start. I don't know, but that seems to be a clue. The only time I had a successful boot, the fan didn't engage at top speed, but a few notches slower.
-
I went to Mac Store and had replaced hard drive because I encountered 4HDD ERROR(hard drive failure). I had backed up my old hard drive by TIME MACHINE regularly. Now how can I restore everything I had?
Thanks for your response.
I had tried COMMAND+ALT+R which led me to directly to INTERNET RECOVERY via wifi. After 1 hour or so it dropped me at the same point.
I've tried MIGRANT ASSISTANCE as well, it kept on LOOKING FOR OTHER COMPUTERS even though I clicked on TIME MACHINE BACK UP USING EXTERNAL HARD DRIVE
so what to do now?
P.S. Guys at MacStore were so careless to even listen to me when I asked them about retrieving back up :(
Please help -
While trying to setup a time capsule backup to my MyBookLive external drive, I got the following error message: The network backup disk does not support the required AFP features. What's up with this?
This means that your NAS does not support the required encryption. Update your NAS to the latest firmware or ditch it and buy a Time Capsule (they are the most reliable when using TM).
-
Status 56 - IDOC with errors added
Hi everyone,
I was configuring File to IDOC Scenario, in the receiving R/3 system, i am getting error as Status 56 - IDOC with errors added "<b>EDI: Partner Profile not available</b>".
but i had already created Partner profile in WE20.
Regards,
Varun Reddy.KHi Varun,
The below link will help u in solving u r problem
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e07dcaa0-a92b-2a10-3a96-b3d942bd1539
Just try follow the steps followed in above mentioned link
And also check u r RFC connection in TC "SM59".
Reward with ponits if helpful
Regards
Sai Ganesh -
2012R2 Deployment with WDS yields Driver could not be installed error
Hi
I'm using WDS installed on a 2008R2 SP1 server. My boot image is from Windows 2012. When I deploy a Windows 2012
R2 image I recive an error dialog during setup that states "Windows installation cannot continue because a required driver could not be installed." In checking the setupact.log file it appears as though setup can't find pkgmgr.exe.
If I use the boot image from 2012 R2 then it works fine. I want to continue using my existing boot image from 2012. Any thoughts on why this is failing?
Setupact.log excerpt:
2014-02-12 06:55:33, Info [0x0a0023] UI progress task ProgressInfo\InstallingDrivers : StartProgress
2014-02-12 06:55:33, Info Driver Install:=============================================
2014-02-12 06:55:33, Info Driver Install: Driver Path: [\\167.68.251.22\REMINST\Stores\Drivers\vmxnet3ndis6.inf_x64_{E58F290F-F1A5-486A-BF8C-2A97B42FF9F8}\vmxnet3ndis6.inf]
2014-02-12 06:55:33, Info Driver Install: Attempting driver install.
2014-02-12 06:55:33, Info Driver Install: Driver Arch: [9]
2014-02-12 06:55:33, Info Driver Install: Driver Root: [D:\WINDOWS]
2014-02-12 06:55:33, Info Driver Install: Driver Drive: [D:\]
2014-02-12 06:55:33, Info CSI 00000001 Shim considered [l:256{128}]"\??\D:\WINDOWS\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.16384_none_fa1dc1539b4180d8\pkgmgr.exe"
: got STATUS_OBJECT_PATH_NOT_FOUND
2014-02-12 06:55:33, Info CSI 00000002 Shim considered [l:250{125}]"\??\D:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.16384_none_fa1dc1539b4180d8\pkgmgr.exe"
: got STATUS_OBJECT_NAME_NOT_FOUND
2014-02-12 06:55:33, Info CSI 00000003 Shim considered [l:236{118}]"\??\x:\sources\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.16384_none_fa1dc1539b4180d8\pkgmgr.exe"
: got STATUS_OBJECT_PATH_NOT_FOUND
2014-02-12 06:55:33, Info CSI 00000004 Shim considered [l:236{118}]"\??\x:\sources\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.3.9600.16384_none_fa1dc1539b4180d8\pkgmgr.exe"
: got STATUS_OBJECT_PATH_NOT_FOUND
2014-02-12 06:55:33, Info CSI 00000005 Shim considered [l:112{56}]"\??\D:\WINDOWS\Servicing\6.3.9600.16384_amd64\pkgmgr.exe" :
got STATUS_OBJECT_PATH_NOT_FOUND
2014-02-12 06:55:33, Info CSI 00000006 Shim considered [l:106{53}]"\??\D:\WINDOWS\WinSxS\6.3.9600.16384_amd64\pkgmgr.exe" : got
STATUS_OBJECT_PATH_NOT_FOUND
2014-02-12 06:55:33, Info CSI 00000007 Shim considered [l:92{46}]"\??\x:\sources\6.3.9600.16384_amd64\pkgmgr.exe" : got STATUS_OBJECT_PATH_NOT_FOUND
2014-02-12 06:55:33, Info CSI 00000008 Shim considered [l:92{46}]"\??\x:\sources\6.3.9600.16384_amd64\pkgmgr.exe" : got STATUS_OBJECT_PATH_NOT_FOUND
2014-02-12 06:55:33, Error CSI 00000009 (F) HRESULT_FROM_WIN32(ERROR_PATH_NOT_FOUND) #1# from SssBindServicingStackParams={cb=00000040, flags=00000214,
image={cb=00000010, flags=00000000, pcwszWindir=[10]"D:\WINDOWS"}} Cookie=(inner-null), Disp=1[gle=0x80070003]
2014-02-12 06:55:33, Error CSI
0000000a@2014/2/12:14:55:33.601 (F) base\wcp\shim\binder.cpp(624): Error HRESULT_FROM_WIN32(ERROR_PATH_NOT_FOUND) originated in function SssBindServicingStack expression: (pInputParameters->dwFlags &
(0x00000020))
[gle=0x80004005]
2014-02-12 06:55:33, Info Driver Install: Driver Flags: [1]
2014-02-12 06:55:33, Info Driver Install: Driver State: [5]
2014-02-12 06:55:33, Info Driver Install: Driver Size: [10823664]
2014-02-12 06:55:33, Info Driver Install: Driver Dest: []
2014-02-12 06:55:33, Info Driver Install: Driver Result: [0x80070003]
2014-02-12 06:55:33, Info [0x0603b2] IBS CallBack_InstallDriversOffline:Install Return [0x80070003]
2014-02-12 06:55:33, Info [0x0a0024] UI progress task ProgressInfo\InstallingDrivers : EndProgress
2014-02-12 06:55:33, Error [0x0b00ae] WDS CallBack_WdsClient_OfflineDriverInjectionEvents: Problem processing offline driver package injection event. Error code [0x80070057].
2014-02-12 06:55:33, Info [0x0640ae] IBSLIB PublishMessage: Publishing message [Windows installation cannot continue because a required driver could not be installed.]
2014-02-12 06:55:33, Info [0x0a013d] UI Accepting Cancel. Exiting Page Progress.Hi,
The WinPE version is 4.0 in using boot image on Windows Server 2012, which does not support deploy Windows 8.1/2012 R2.
You should use WinPE 5.0 (from Windows Server 2012 R2) as you just tested.
If you have any feedback on our support, please send to [email protected]
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