Driver Version of Photosmart 7520

How can I find out my driver version of my Photosmart 7520 printer? I'm planning to upgrade my computer to Mac 10.8. I am now running Snow Leopard 10.6.8. I don't know if I have to upgrad the driver or not.
Helen

@Helen,
Please see my response in your other thread:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Mac-10-6-8-Ending/m-p/3842298#M49950
Thanks
R a i n b o w 7000I work on behalf of HP
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How to install driver for HP photosmart 7520 on MacOSX 10.5.8???

My husband does basic printing of documents. His computer is a MAC OSX 10.5.8. We have a new HP Photosmart 7520 printer which requires 10.6 minimum.
Is it possible to get a driver for this printer for him, that will allow him to access the printer, without getting a new computer!! ?? To simply be able to print and fax and scan.. he rarely does photos.
Please Help, as of course, he is quite frustrated, and as a result, so am I!!
Thanks.

Hi grammaglenys,
Welcome to the HP Forums! I see that you having trouble installing drivers with your printer. It is true that this printer only supports Mac OS X 10.6 as the minimum requirement for the HP Photosmart 7520.
As the Operating System is older than when the printer came out, there currently isn't a driver available. However, here is a list of printers that can be used with Mac OS X 10.5.8. Archived - Mac OS X 10.5.3: Printer drivers included in the HP Printer Driver Update v1.1.1. Or you can try upgrading the Operating System to Mac OS X 10.6.
Hope this answers your question, and have a great day!
RnRMusicMan
I work on behalf of HP
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Printer Driver for HP Photosmart 7520 for Mac OS X 10.4 Tiger and 10.3 and 10.5

I just purchased a new HP Photosmart 7520 printer. One of my Macs at home is an iMac G5 that is running Mac OS X 10.4 Tiger. It connects to the HP printer via Wi-Fi. HP does not provide drivers for Mac OS 10.4 for the Photosmart 7520 printer. I tried all sorts of old HP drivers and finally found one that worked, so I figured I would post here to help out anyone else who is trying to solve the same problem. The driver download you need is the OS 10.4 driver for the Photosmart C7250 All-In-One printer. Here is the link to the download page:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-55650-2 &cc=us&dlc=en&lc=en&os=219&product=3382185&sw_lang=
After downloading and installing the drivers, I ran the HP Printer Setup Utility. It was not able to detect my printer. I had to go to System Preferences on my Mac and add the printer manually in the Print & Fax control panel. The Print & Fax control panel was not able to auto-select the correct driver to use, so I selected "HP" from the "Print Using" drop-down list, and then selected "HP Photosmart D7400 Series" from the "Model" list. That worked for me. Good luck!
According to the driver download page, this driver will work for Mac OS X v10.3.9, v10.4 and v10.5

Thank you very much, I just bought this printer without paying attention to the compatibility of my Imac. Thanks to you, I just install it without too much difficulty. Thank you again.
Merci beaucoup, je viens d'acheter cette imprimante sans faire attention à la compatibilité de mon Imac. Grace à vous, je viens de l'installer sans trop de difficulté. Encore merci.

Photosmart 7520 reports empty USB thumb drive is full

Every time I attempt to perform a scan to USB drive on my Photosmart 7520, it reports a failure because "the USB drive is full." This is despite freshly formatting it to FAT32 and verifying the drive is empty.

Hi erikjwaxx,
Welcome to the HP Forums! I understand that your HP Photosmart 7520 reports the empty USB thumb drive is full. I am happy to help you with this issue! I have a few questions for you:
What size is the USB thumb drive?
Have you tried another USB thumb drive?
Is the printer power cable plugged directly into the wall outlet or surge protector? Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Hope to hear from you, and have a great day!
RnRMusicMan
I work on behalf of HP
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Photosmart 7520 on wireless network no longer recognized by laptop

The printer was fully functional on my wireless network, accessible by phone, tablet & laptop. Now it is not recognized by the laptop but still usable by other devices through the wireless network. The laptop is Windows 7 professional. The laptop and printer are both on the same (only) wireless network. I uninstalled the printer and driver from the laptop, temporarily disabled Norton Antivirus, then tried to install a new driver but installation failed. I repeated the entire process again, with the same results. What else should I try?

Hi @SaMi4,
Welcome to the HP Forums!
I noticed that your HP Photosmart 7520 that is on a wireless network, is no longer recognized by your laptop. I am sorry to hear about this, but I am happy to help!
I would recommend this printing guide, 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Windows 7.
You would also benefit from this guide, Printer Does Not Maintain Wireless Connection. As this will help you maintain the connection.
Hope this helps, and have a wonderful day!
RnRMusicMan
I work on behalf of HP
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Can't scan to PDF file on HP Photosmart 7520 printer

I have two HP Photosmart 7520 printers - one in my home and one at summer home. On one when I scan I get the option of document or photo and PDF or jpeg. On the other printer, I am not given any options and it automatically scans into a jpeg file. How can I get the PDF format option to work on printer number 2?

Hi @healthdesigner,
Welcome to the HP Forums!
I understand that you cannot scan to PDF on your HP Photosmart 7520 printer. I am happy to help you with your scanning!
For further assistance, I will need some additional information:
If the printer is connected, Wireless, Ethernet, or USB.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If the printer is able to make copies.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
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Where can I download Windows 8.1 32-bit basic driver for HP Photosmart 3310

Hi, I hope someone can help.
I've been scouring the HP support site trying to find a download of the BASIC driver for HP Photosmart 3310 for 32-bit Windows 8.1. I don't want the full istall package, just the printer driver. I found a 64-bit version, which doesn't work on my system.
I downloaded and tried the printer install wizard, which only lets you download the full 434MB software package, which I don't want.
Thanks! Any help appreciated.

Hi,
There is a 32 bit WIndows 8.1 drivers available for download, however it is a full feature software and not the basic drivers. You can try to install it and see if it helps you.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4157&lc=en&cc=us&dlc=en&sw_lang=&product=4394...
Thanks.
I work for HP.

Slow scanning with photosmart 7520

I am scanning a bunch of old photos for a collage. Often you hear the scanner quickly scan the photo. Then it gets hung up for a long time showing a partial of the photo and a box that says "scanning" and a green progress bar. Sometimes it hangs up for 1 - 2 minutes. Some pictures only a few seconds. They are all about the same size photos. I am scanning on 200 dpi. Why does it take so much longer on most of the photos?

Hello @rmayes,
Welcome to the HP Support Forums!
I understand that you're experiencing a slow scanning issue when scanning from your HP Photosmart 7520 e-All-in-One Printer to your Windows 7 computer. I would like to assist you today with resolving this issue. Thank you for including that you are scanning your photos on 200 dpi. Rather than a printer, driver, or software issue I do believe that we're dealing with a connectivity issue or a firewall issue. When you print only 1-way communication is used. The computer sends the print command to the printer and the printer will then print the job. However, when you scan 2-way communication is required as the computer and printer send the scanned data back and forth until the full image is on the computer for you to work with. Because of this slow scanning issue I believe that something is interfering with the 2-way communication.
In order to provide you with accurate support I will need to clarify how your HP Photosmart is connected to your computer (USB, Wireless)?
In the meantime, I am going to have you run an MSConfig on your computer. This will allow us to temporarily disable all the background programs from running on your computer. Once the background programs are temporarily disabled I will have you test scanning again to verify if the speeds are faster. If the speed is faster with the background programs disabled than that will tell us that there is definitely a program on your computer causing this issue. Please follow the steps below.
Click on your Start menu
In the 'search programs and files' box right above Start, type msconfig and hit enter on your keyboard
When the System Configuration Window opens select 'Selective Startup' and uncheck Load Startup Items
Click the Services tab. Check the box at the bottom for Hide All Microsoft Services
Select Disable All
Select Apply and OK
Restart your computer when prompted
Once your computer comes back on please test scanning again.
Please respond to this post with the result of running the MSConfig. Should the issue persist be sure to let me know how your printer is connected to your computer. I look forward to hearing from you!
X-23
I work on behalf of HP
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Photosmart 7520 not printing

My Photosmart 7520 is printing blanks after just getting its ink changed and also printed its ink report right after perfectly fine. What is going on? I need help ASAP. I have a final due in two days!

Hello @bambiklaire001,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the blank pages printing issue that you're experiencing on your HP Photosmart 7520 e-All-in-One Printer since replacing the ink cartridges. At this point this issue may be due to defective cartridges or a Printhead issue within your Photosmart printer. The Printhead is the mechanism that the cartridges fit into. It controls 'reading' the cartridges and putting ink on the page. If the Printhead is defective than the print system within your product is a defective and a replacement Printhead may be needed. With that being said, I am going to run you through some troubleshooting steps to see if we can get this printer functioning properly again for you. I am going to have you start troubleshooting by printing a Print Quality Report from your printer to verify if all cartridges are experiencing this printing issue or if the issue is being caused by one specific cartridge.
How to print a Quality Report:
Load plain white U.S. letter or A4 size paper in the input tray.
On the printer control panel, touch the Settings icon ().
Touch Tools, and then touch Print Quality Report. The printer prints the test page.
If this report prints perfectly: than the printing issue that you're experiencing is not being caused by your printer. Rather, it would appear that something on your computer is causing the blank pages to print. If you're using a Windows computer can I please have you click here to download and run the HP Print and Scan Doctor Tool. This Tool will run on your computer and 'fix printing' issues for you. Should any driver, software, or connection conflicts be found than the HP Print and Scan Doctor Tool will attempt to resolve those conflicts for you.
If this report prints with quality issues, or missing colours/black: than the printing issue that you're experiencing is being caused by your printer. To resolve this issue can I please have you click here. Once the support document opens please run through Solution one, Solution three, and Solution six. This includes any sub-steps under the listed Solutions.
If your printer is failing to print one colour or black, please replace that cartridge. If the issue persists after replacing the cartridge than this it is most likely the Printhead causing the issue. If your printer is Out of Warranty you may want to check out the helpful post by @Bob_Headrick Black Ink Not Working. The steps will walk you through manually soaking and cleaning the Printhead mechanism. Only run these steps if your printer is Out of Warranty as the troubleshooting steps will void your Printhead warranty.
Please respond to this post with the result of your troubleshooting. Best of luck!
X-23
I work on behalf of HP
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HP photosmart 7520 all in one

Purchased new HP 7520 printer and am using an iMac with OS x Maverick system. When attempting to print from the iMac, the printer selects the main tray instead of the photo tray. Photo tray is selected as default in settings on the iMac, as well as on the printer. I've attempted to print from the iPhoto app as well as the Lightroom app. Neither works.
The photo tray WILL select when printing from my iPhone, however. Is there a driver error or something that needs corrected? I see that this seems to be an ongoing problem from viewing the forums. I hope there is a solution. Otherwise it gets returned tomorrow. Please help.

Welcome to the HP Forums ADowns,
I read your post which indicates that you are unable to print to the photo tray on Maverick. But the Iphone prints to the photo tray fine. I can help you with this.
Are you using the Full Feature download drivers from HP?
HP Photosmart 7520 e-All-in-One Printer Full Feature Software and Drivers - OS X 10.9 Mavericks.
Check the driver name that is installed for the printer. The Airprint driver might be installed instead of the Printer's driver. (usually defaults to Airprint)
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen should show the name.
If the printer name shows Airprint then that is the Apple drivers, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
If you are still having issue then please try the following steps:
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer.
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon ( ), and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign, then select the printer from the list and click on the Add button.
(make sure it shows the printer name beside Use, not the Airprint driver)
Try printing again from the photo tray again.
If you need further assistance, let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Photosmart 7520 not connected to computer when trying to scan

Hi!!
I have an IMac. I can print from my computer, and my computer recognizes my printer (HP Photosmart 7520), however, my printer will not connect to my iMac...Help! ;-)
When I am trying to scan, the exact warning is: "No Connection: No computer is connected. See printer Help and documentation to troubleshoot the connection."
When I go to printer Help and doc, it says to install the HP software on my computer.
I already went through most of the troubleshooting steps I could find (on my computer and online) - they only dealt with my computer not recognizing my printer...not vice versa...
The little bluetooth light is lit and going strong...
Thanks in advance!!!
Katie

Hi @ktsue,
Welcome to the HP Forums!
I understand that you cannot scan with your HP Photosmart 7520 on your Mac. I am happy to help you with this scanning issue!
For further assistance, I will need some additional information:
The version of Mac Operating System that you are using. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make copies. Copy Text or Mixed Documents.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please see this scanning guide, A 'No Computer Detected' or 'Connection Error' Message Displays for HP Photosmart 7520 e-All-in-One .... (Even though the guide title may not match your issue, I believe the solutions will help).
Thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Photosmart 7520 print in black and white?

I have a photosmart 7520. I want to print a black and white tekst-formular, but since there's no ink left in the photo cartridge I can't print any thing. Is it not possible to print only black and white stuff, whith this printer?
Thanks
Thomas
This question was solved.
View Solution.

Hi Jeeeez,
I understand you have a Photosmart 7520 that you're wondering if you can print with when one of the colors is out. I will certainly do my best to address you question!
Unfortunately this printer requires all of the ink cartridges have something in them whether you are trying to use that particular cartridge or not. This is simply for the health of the printhead, because if it dries out then nothing will print at all, new ink or not. Once you have all of the inks with something in them inserted in the printer you can set it to print in Black Ink Only from the computer as well for future use.
If you'd like to know how to set the printer to print using Black Ink Only from the computer, please let me know which version of Mac or Windows that you're using and I will get back to you with instructions.
Hope this answers your question, have a great day!!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
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**MissTeriLynn**
I work on behalf of HP

Photosmart 7520 disconnects internet connection

I recently bought a Photosmart 7520 all-in-one which is connected to my home wi-fi. It works fine except for one very annoying thing. If I print something, leave the printer on and walk away, when I come back a while later my Mac has disconnected from the Internet. Then I have to restart my Mac in order to regain access. I can get around this problem by turning the printer off when I am through printing but that means I have to turn it on every time I want to print something - and then it goes through its start procedure which, I suspect, is not good for the unit. As the printer sits right next to my Mac, I would be quite happy to just connect it via a USB port but I have not been able to figure out how to transition it off my wi-fi connection to an old fashioned cable hook-up. Alternatively, I'm also happy to use the Wi-Fi connection if I can leave the printer on without disrupting my overall system.
This question was solved.
View Solution.

Hi @carmeljacques2
I would be happy to help you with maintain your internet connection. If you want to simply connect a USB cable, proceed with the following steps;
Reset Printing System
Click the Apple icon ( ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Connect the USB cable from the printer to the Mac.
Resetting the printing system will delete the wireless driver the mac is communicating to, and connecting the USB cable will add the USB driver.
If you prefer to keep the wireless connection, we will have to troubleshoot the issue to determine the root cause, and then work towards a solution. If you do indeed want to proceed with the wireless troubleshooting, please let me know if you at any point setup a static/ manual IP address for the printer.
Keep me posted
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Sunshyn2005 - I work on behalf of HP

Need driver for HP Photosmart 309G - only see one for 309a

Need driver for HP Photosmart 309G - only see one for 309a - that one does not print correctly after install Please help! Running Windows 7 home premium 64 bit

Hi,
The following link is for Windows 7 (only few weeks old):
http://ftp.hp.com/pub/softlib/software12/COL29699/mp-73652-4/PS_AIO_06_C309g-m_USW_Full_Win_WW_140_1...
Release details
Released: 2014-08-21
File name: PS_AIO_06_C309g-m_USW_Full_Win_WW_140_175-4.exe [1/1, 157.0M]
Version 14.1.0
Compatibility:
Microsoft Windows Vista
Microsoft Windows Vista Home Basic (32-bit)
Microsoft Windows Vista Home Premium (32-bit)
Microsoft Windows Vista Business (32-bit)
Microsoft Windows Vista Ultimate (32-bit)
Microsoft Windows 7 (32-bit)
Microsoft Windows 7 Home Basic (32-bit)
Microsoft Windows 7 Home Premium (32-bit)
Microsoft Windows 7 Professional (32-bit)
Microsoft Windows 7 Enterprise (32-bit)
Microsoft Windows 7 Ultimate (32-bit)
Microsoft Windows 7 Home Basic (64-bit)
Microsoft Windows 7 Home Premium (64-bit)
Microsoft Windows 7 Professional (64-bit)
Microsoft Windows 7 Enterprise (64-bit)
Microsoft Windows 7 Ultimate (64-bit)
Microsoft Windows 7 (64-bit)
Microsoft Windows Vista (64-bit)
Microsoft Windows XP Professional
Microsoft Windows Vista Enterprise (32-bit)
Microsoft Windows Vista Enterprise (64-bit)
Microsoft Windows XP Home Edition
Microsoft Windows XP Media Center
Microsoft Windows Vista Home Basic (64-bit)
Microsoft Windows Vista Home Premium (64-bit)
Microsoft Windows Vista Business (64-bit)
Microsoft Windows Vista Ultimate (64-bit)
Microsoft Windows XP
Regards.
BH
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Hp photosmart 7520 and OS X Mavricks update

Unfortunatley, updating my mac computer to the latest OS X Mavricks update has rendered the scanning features of the hp photosmart 7520 completely useless. I've tried to scan though the supplied software, through Image Capture, the Photoshop and through preview. I have also tried scanning through the printers interface. Non of these recognize a connection to a computer anymore. It also does not make a difference whether I'm connected via USB or wirelessly.
I'll done research and you seem very quick to claim that some of these solutions work and ask for "kudos" but non of these soultions seem to actually work. It was a fairly recent purchase that was working fine before this update. Now we have zero scanning capabilities. Please let me know if there is another solution that will solve this issue.
thank you,
- Ryan
This question was solved.
View Solution.

Hi,
Please download and install new driver to your computer:
http://ftp.hp.com/pub/softlib/software12/COL51727/mp-125168-2/HP-Inkjet-SW-OSX-Mavericks_v12.34.44.d...
Regards.
BH
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Driver Version of Photosmart 7520

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