Driver wizard says The drivers of your printer are disabled, but doesn't fix.

OfficeJet 6500 E709a series.  Windows 7 64-bit.       Printer operates from Word, emails, Copy function. Two programs, Photoshop and Printshop, no longer print when directed to print.  Printshop says "Install a printer."  Print Shop has tasks in printer queue and won't print.  Hp Driver Wizard says,
The current full HP software is already installed for the selected printer but the basic functionality drivers appear to be missing or configured incorrectly.  Click Next.  After the click:     The drivers of your printer are disabled,  Click next to enable them.   
These responses spool with no further option. 
This question was solved.
View Solution.

Hi there mandrelliott,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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