Driver z causing error

I recently reinstalled HPphotosmart 2610 on my computer after updating to windows 7.  I now get when first turning on computer flashing blue screen on printer error 0x887dc92e.. ,  I go into my computer and ther is this photosmart 2600 series(\\169.168.1.6)Z  I try to delete it can't and when I finally can diconnect it all works fine until I restart my computer, this Z drive stops my other programs from working until disconnected.  help please

Hi mariee,
Thank you for the update.
What were the results when you ran the Print and Scan Doctor? If you could post them that would be appreciated. I have included a post by AlwaysNeon that explains how to add a picture/screen shot to your post.
If you didn’t run the Print and Scan Doctor did you get any messages while working through the 'Ink System Failure' or a '0x...' or a 'C2...' Error Message Displays on the Front Panel document? If so, at what step did you receive the error message and what did it say?
Out of curiosity, what type of USB cable are you using? I have included a screen shot of a printer style USB cable. Would you please confirm that the USB cable you are using has the different ends as per the picture?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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