Drives, syncing etc etc

Nothing seems to work. Running Windows 7HP. Have down loaded itunes 10. Computer will not recognise i pod classic. Also informed that under 'devices' the ipod drivers are not installed and a 'code 28' message. On searching the computer I get a warning that downloading the ipod driver could cause serious problems with windows. I decided not to down load!
Any answers,guidance or the Samaritans phone number please

Mstrlucky74 wrote:
Maybe I'm just getting old but this is very confusing to me. I log onto Itunes on my Macbook Air and go into preferences and I am able to see my Library name. I go into my office and log onto Itunes on my Mac mini and doe the samething and my itunes library is named the same as my Macbook air. Is this correct?
Unnless you changed ione of the names, they will likely be the same default name.
Are they the sme libraries?
Not unless you copied from one computer to the other.

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When I turn on my computer,an error message says "AppleSyncNotifier.exe-entry point not found The procedure entry point xmlTextReaderConstName could not be located in the dynamic link library libxml2.dll". Can't access itunes store,sync,buy etc. Help...

When I turn on my computer, an error message says "AppleSyncNotifier.exe-entry point not found. The procedure entry point xmlTextReaderConstName could not be located in the dynamic link library libxml2.dll" Cannot access itunes store, sync phone, etc. Two weeks ago did this and Apple support had me remove and reinstall iTunes. Doing it again. Help....

With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
Copy the libmxl2.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
Reboot and see if all is well
In case that your OS is Windows 7 (64 bit)
1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
2. Copy file "libxml2.dll"
3. Open new windows explorer, to to location C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
4. Paste file "libxml2.dll" to the location.
5. Reboot your computer, it should not display that message, it should be clear.
Good Luck

I copied itunes from old pc onto new macbook pro and now itunes recognises iphone but I have to sync entire library and lose all apps etc. The sync playlists etc is greyed out. what can I do?

I copied itunes from old pc onto new macbook pro and now itunes recognises iphone but I have to sync entire library and lose all apps etc. The sync playlists etc is greyed out. what can I do?

As this is asked daily I will just show you how to search.
http://www.google.com/search?source=ig&hl=en&rlz=&q=site%3Adiscussions.apple.com +iphone+new+computer&aq=f&aqi=&aql=&oq=
or
http://www.google.com/search?source=ig&hl=en&rlz=&q=site%3Adiscussions.apple.com +iphone+new+computer&aq=f&aqi=&aql=&oq=#sclient=psy&hl=en&newwindow=1&safe=off&s ource=hp&q=site:support.apple.com+iphone+new+computer&aq=f&aqi=&aql=&oq=&pbx=1&b av=on.2,or.r_gc.r_pw.&fp=668845393480168f

Hard drive syncing issues "!" HEEEELLLLPPPP!

Hard Drive syncing issues "!" HEEEELLLLPPPP!
I use an external hard drive to store all my music. I sync the hard drive with Itunes because my library is way too big to store on my computer. About every 8 month or so Itunes displays "!" next to all my songs because it can't seem to locate them. When prompted to locate file, it can but this needs to be done one by one. I typically delete my entire library and start over. This is a complete nightmare because I have to build all my files and play list again. Can anyone HELP me out of this frustration??? Thank you in advance!

Does the exHD have a permanent drive letter assigned to it?
Windows can assign different drive letters to digital camera cards, USB sticks, etc if you don't specifically assign them drive letter.
That is a common cause of the !
One day the music is on an exHD named F: and then windows reassigns it to G:

No matter what I do, I cannot get Firefox to run Java correctly. I've deleted the cache, etc., etc., but my school programs will not run on Firefox.

Firefox (v. 18.0.1) will not run my school programs any more since the Java scare. It also is choking at running screencast-o-matic.
And this is happening on both my computers not just one.
I have emptied Java cache, emptied the browser caches, downloaded the latest Java, Reinstalled it. Cleared caches again, etc., etc., etc.
Firefox will not run Java and I have to use IE which is the only browser that I have gotten the scripts to function so that I can use my programs.

Been there done that. Actually I have even install a fresh Firefox on virgin win8 64-bit laptop (without synchronising to my firefox in general) with the absolutely latest Java - didn't help either. And my test page is not the only one, but as I did this myself I know exactly the contents.
Since then my Firefox is in sync... well more or less as it seems it only sync some ways but that is another matter... but at least most of my stuff is back in place.
What I know is that the egg.html takes forever to load, and that the java part never shows. I think that this goes for most Java places, but I do remember that it was not always the case. Right now even the Oracle test page can't find Java, and I know it could at some point. Reinstalling tells me I already got Java, so it is there, likewise it is active in the plugin window. But some parameter some where must have gone haywire.

HT1766 I cannot open my phone as the screen will not work. I have made an appointment with a technician tomorrow but is there anyway of backing my phone up to Icloud so that I do not lose any of photos etc etc?

I cannot open my phone as the screen will not work. I have made an appointment with a technician tomorrow but is there anyway of backing my phone up to Icloud so that I do not lose any of photos etc etc?

PLug it into yrou computer to sync/back it up.
Is it set to back up to iCloud now?
Or do you have wifi backup enabled in iTunes?
Plug it in while on wifi and it will automatically back up.

There is a problem with Adobe Acrobat Reader etc etc error code 103?? Help Please

Adobe Acrobat Reader issue as above - downloaded latest version again still issues. I am using an old Acer laptop with Windows XP which I only now use for printing

The etc etc refers to the usual standard message as follows - also re Acrobat I was merely repeating the message given.
'there is a problem with Adobe Acrobat Reader. If it is running exit and try again (103:103)' this was the exact message given. I had version 11.0.08 which I have now deleted and am using an earlier version 10.0.4 which seems to have resolved the problem for the time being

I am on Acrobat DC trial. On earlier versions have no problem with duplex printing. Now with DC, it's impossible. I have tried downloading latest printer software, etc, etc. Nothing seems to0 work. Any ideas please?

I am on Acrobat DC trial. On earlier versions have no problem with duplex printing. Now with DC, it's impossible. I have tried downloading latest printer software, etc, etc. Nothing seems to0 work. Any ideas please?

Ralph, Thanks for replying. There where no received SIP messages at all just the INVITE being sent but I have made some more progress. The mini does indeed just work. I can do everything that you are supposed to do to other ichat users on the internet. Very nice.
The imac is still playing up but I have got further. I had peerguardian2 installed which unknown to me doesn't need to be running to prevent you for accessing 'barred' IP addresses. snatmap.mac.com is barred in the lists! I discovered this when I saw one of your other posts showed how to turn on terminal logging for ichat. Now that I have turned off peerguardian2 (using the disable filters option) I can make calls to the testbot and see the adverts. I have even done a video conference with the two testbots. I will just uninstall peerguardian2.
However, I can not get a AV chat working to a real user....
In response to your suggestions:-
I have tried all the options for quicktime streaming but will try 1.5Mb/s again.
The ichat bandwidth limit is set to "none". I am in New Zealand and I have standard ADSL (not ADSL2+) 7.6M down 512K up. The mini config is also set to none.
Internet sharing is off.
I have had parallels on the machine but the two interfaces that it installed "Parallels Host-Guest" and "Parallels NAT" are configured 'off' and show as not connected. Is this enough? I will uninstall parallels and see if that helps since I don't use it. I also have VMware's thing installed but that doesn't seem to add any interfaces.
I need to capture a full trace of the imac to other ichat user to see what is happening but will update when I have does your suggested changes or have a trace
Thanks again

I need help!!! Did my iOS 6 update today, thought it was fine!! Then my friend text me and instead of saying Siobhain it says voicemail text message!! I've tried deleting her and adding her again, turning phone off etc etc!! Please help!!

I need help!!! Did my iOS 6 update today, thought it was fine!! Then my friend text me and instead of saying Siobhain it says voicemail text message!! I've tried deleting her and adding her again, turning phone off etc etc!! Please help!!

I know of no way to remove encryption on iTunes backups if you've forgotton the password. If you've used the 4 digit PIN code to lock your iPhone in the past that can sometimes default as your "password" for this encryption in iTunes. Try that PIN or any PIN you've used in the past. If you don't use a lock maybe you played around with that feature once when you first got your phone....try "1,2,3,4" or anything you could have possibly tried.
As far as accessing older unencrypted backups you can try this software. I do not have any experience using it but it seems like it's what you need and is probably the easiest route for both voicemail and texts:
http://deciphertools.com/products.html
If you want to try to find voicemails using Terminal, I found this link as well:
http://mikereys.wordpress.com/2011/10/18/iphone-backup-restoring-visual-voice-ma il/
I know with AT&T, voicemails are only stored on their servers for 30 days so any voicemail older than that you would not have been able to access again.
Best of luck.

How do I reinstall iWeb 3.0.3? I inadvertently opened an html file of my website and tried to open it with iWeb '09. I get a message saying "Can't open file" etc., etc. I've tried reinstalling the updated version. Iweb will not open.

How do I reinstall iWeb 3.0.3? I inadvertently opened an html file of my website and tried to open it with iWeb '09. I get a message saying “Can’t open file” etc., etc. I’ve tried reinstalling the updated version. Iweb will not open.

Delete the iWeb preference file, com.apple.iWeb.plist, that resides in your Home/Library/Preferences folder. Then launch iWeb and see if it opens.
What happened was trying to open the html file reset the file path that iWeb saves in its preference file to tell it where to go when you launch iWeb. Deleting the pref file and launching iWeb creates a new file and iWeb looks in your Users/Home/Library/Application Support/iWeb folder for the Domain.sites2 file it uses to create your site.
OT

Trouble changing icon in any application, file, etc etc

I've followed the instructions to change an icon and have done it before with success. But it's not working anymore? Here are the steps i'm doing.... Am I missing something?
1. right click on icon that i want to use as the "new icon"
(i believe this is the problem... preview.app is opening the icon. with in get info, the "icon" at the top is just your generic "jpeg" icon. In the "preview" window towards the bottom shows a picture of the icon)
2. select get info
3. right click on "icon" at top of preview window
4. cmd c to copy (also tried copy from file drop down)
5. repeated step on target app to chang icon
6. cmnd v to paste (also tried to paste from file drop down)
doesn't change the icon on the target app or file etc etc....
signed.... confused?

OK, try doing both a SMC and PRAM reset and see if either takes care of the problem.
iMac
SMC & PRAM Resets
There are a couple of things you can do before heading off to the Apple store, a SMC and PRAM resets. To do these:
_SMC RESET_
• Shut down the computer.
• Unplug the computer's power cord and all peripherals.
• Press and hold the power button for 5 seconds.
• Release the power button.
• Attach the computers power cable.
• Press the power button to turn on the computer.
_PRAM RESET_
• Shut down the computer.
• Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
• Turn on the computer.
• Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
• Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
If it still doesn't work then try restarting in Safe Mode, this will clear out some caches which have become corrupted. http://support.apple.com/kb/HT1455

I have a problem, my wife has an ipad with photos , emails etc etc, she has recently got herself a new iPad Air, has now been using that for two or more months, more photos (new) more emails and other stuff. Will send next query as running out of room to

I have a problem, my wife has an ipad with photos , emails etc etc, she has recently got herself a new iPad Air, has now been using that for two or more months, more photos (new) more emails and other stuff. What she wants to do is get all she wants from ipad 1 to new ipad without finishing up with 2 of everything which happen on previous occasion. I realise that she needs to tidy up ipad 1 first and get rid of thousands of emails etc. I need help.
Thanks kiwihdrider

Hi yes that works well when the new ipad hasn't been used. Trouble new one has been used for two months or more, has lots photos email etc etc. I am worried that these will go. When we did iPhone thru same process finished up with two of most things pics and emails. The emails alone were over 2 thousand and wife reluctant to delete them all. I would and just sort pics. Any other ideas
Ta

Sometimes when i get out of the full screen option for a microsoft word document i lose my main toolbar (the toolbar with the minimize and escape buttons, etc. etc.)

Sometimes when i get out of the full screen option for a microsoft word document i lose my main toolbar (the toolbar with the minimize and escape buttons, etc. etc.)??

MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro

What is the best way to manage 5 users and 6 devices? We dont all want the same merged contacts, we dont all want the same calendar notes, music, pics etc etc.

What is the best way to manage 5 users and 6 devices? We dont all want the same merged contacts, we dont all want the same calendar notes, music, pics etc etc.

As long as it is pointed to iTunes it will be accessible via home sharing on Apple TV.
http://support.apple.com/kb/HT1751?viewlocale=en_US&locale=en_US
If these are commercial DVD's we can't comment on any conversion process.

Non of my video links seem to work; bbcipalyer keeps on loading filmon goes black website news programs won't start, i downloaded puffin player and through that films and newssites work , youtube won't part etc etc. I have a ipad2

Non of my video links seem to work; bbcipalyer keeps on loading filmon goes black website news programs won't start, i downloaded puffin player and through that films and newssites work , youtube won't part etc etc. I have a ipad2

Non of my video links seem to work; bbcipalyer keeps on loading filmon goes black website news programs won't start, i downloaded puffin player and through that films and newssites work , youtube won't part etc etc. I have a ipad2

HT4623 I have a iphone 4 ,version 4.3(8F190), When I click to General settings -there is no software update sign shown .It displays About,Usage, Network etc etc software update is missing

I have a iphone 4 ,version 4.3(8F190), When I click to General settings -there is no software update sign shown .It displays About,Usage, Network etc etc software update is missing.Need help guys! Operating system is 04.10.01(Modem Firmware)

You have to update through iTunes on your computer.
See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                      iOS 3.1.3
iPhone 3G                                   iOS 4.2.1
iPhone 3GS                                 iOS 6.1
iPhone 4                                      iOS 6.1
iPhone 4S                                    iOS 6.1
iPhone 5                                      iOS 6.1
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1
iPod Touch 5                               iOS 6.1
iPad 1                                          iOS 5.1.1
iPad 2                                          iOS 6.1
iPad 3                                          iOS 6.1
iPad 4                                          iOS 6.1
iPad Mini                                     iOS 6.1
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

Drives, syncing etc etc

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