Droid 2 Global not receiving texts

Question

Hi.
This just started happening yesterday. Haven't downloaded any apps for weeks, so nothing done to my phone.
I just decided to clean my phone one day and turned it off, took out the battery, blew a little bit inside and under the screen to try and clean it. Put everything back, turned on phone, and instantly got like 5 text messages from different people.
I confirmed with the senders they were from the day before
That evening, I texted someone in the same room as me, they successfully receive. But when they send texts to me, I never receive, and still to this point, have not received.
TO SUM IT UP:
not receiving texts, or receiving text over 24 hours later, in random order
using default phone text program
from other verizon users, and other sprint users
I have a Motorola Droid 2 Global, android 2.2
been a customer for... 5 months
located in Los Angeles
i hated at&t for bad reception but at least all my txt's went through.... and i honesty can't say Verizon's reception is any better
hints/tips that you tried with the same issue and worked?

Answer 1

bananas wrote:
Hi.
This just started happening yesterday. Haven't downloaded any apps for weeks, so nothing done to my phone.
I just decided to clean my phone one day and turned it off, took out the battery, blew a little bit inside and under the screen to try and clean it. Put everything back, turned on phone, and instantly got like 5 text messages from different people.
I confirmed with the senders they were from the day before
That evening, I texted someone in the same room as me, they successfully receive. But when they send texts to me, I never receive, and still to this point, have not received.
TO SUM IT UP:
not receiving texts, or receiving text over 24 hours later, in random order
using default phone text program
from other verizon users, and other sprint users
I have a Motorola Droid 2 Global, android 2.2
been a customer for... 5 months
located in Los Angeles
i hated at&t for bad reception but at least all my txt's went through.... and i honesty can't say Verizon's reception is any better
hints/tips that you tried with the same issue and worked?
Hi bananas,
I see that you did some basic troubleshooting according to your other post. I would recommend to clear the text message Data and Cache to clear any files interfering with your incoming messages. Open your text messaging application and follow the path below:
Menu>Settings>Applications>ManageApplications>All>Messages>ClearData & ClearCache (if not grayed out).
Please save any important messages you currently have (the steps above may delete all your current message and cannot be recovered) by sending then to yourself via email.
If the above steps do not resolve the issue, the next troubleshooting steps is to do a Hard Reset which will bring your phone to original factory settings.
Please keep in mind that performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications.