Droid 2 signal issues

I would really like to switch from T-Mobile back to Big Red for the coverage and the network. I have to have a physical keyboard, so the Droid 2 seems like the best option so far but the problem is that the reviews I've read about it say it has signal issues, and that's totally unacceptable.
http://mobile.engadget.com/2010/08/23/verizon-pushes-out-first-droid-2-update-doesnt-cure-signal-woe/
I'm not about to pay a termination fee and sign a contract with Big Red (again, I might add) if I'm going to have the same signal issues as I do with T-Mobile...
Can I get a Verizon rep to answer if motorola is working on a software fix to the signal issue? Is it even fixable with software?

I bought a Droid 2 yesterday and taking it to work today, I've had signal issues already. I have 1 and sometime no bars and other Verizon users have pretty good signal here. I'm really disappointed because the Droid 2 seemed like such a good phone from my research. I called customer service and they had me do a Factory Data Reset but that didn't help.
The kicker is I just exchanged my Samsung Fascinate for this Droid 2 phone and the Fascinate had great signal strength everywhere.
Is there any proven resolution out there for the Droid 2 signal issue / reception issue?

Similar Messages

Droid Charge Issues

I have only had my Droid Charge for 2 months and I absolutely hate it! It locks up all the time and I have to take the battery out. Then it switches to 3G where I live. Now, it won't charge. I charge it every night. Charged it last night, barely used it today and it's almost dead. It's been on the charger for 2 hours now and is still showing a dead battery. I have about had it with this phone. Of course Verizon is absolutely no help! They're the ones that talked me into this phone. I wanted the Iphone and they said this one was way better. It's a piece of crap!!!

I haven't had the opportunity to read through all of the Droid Charge Issue posts but it appears that we are ALL having similar problems to an extent....
I have had my charge since May and if memory serves me correctly, I had it replaced once within the initial month or so of having it
I have ALWAYS had an issue with 4G coverage..I've always been told that it's due to a lack of a connection in my area but friends in my home are able to get 4G service and I can in certain parts of the home. I was actually getting 1X service which is just RIDICULOUSLY unacceptable for what I paid for this phone.
Lately the 4G/3G service in my home has not been AS BAD but still is not great. I never had a signal at work and was told it was due to the structure of the building as the service was designed to work outdoors, really?? so I'm going to sit outside and make phonecalls and get the internet connection I need?! umm NO.
my Biggest complaint recently has been my phone freezing, the screen during off during a call in which i need to use the dialpad and cannot get the screen to come up and the CHARGE's inability to CHARGE!!!! When I use my wall charger (YES the SAMSUNG charger that came with the phone) or a cigarette lighter charger in my car the phone goes back and forth from charging to not charging. I have to move it a million different ways for it to charge and cannot guarantee that it will charge during the night. Due to the nature of my job and the situations that I am put into while at work, I need my phone to be RELIABLE and CHARGED at all times! I cannot deal with this charging issues. It was not happening as recent as two months ago. I noticed that my car charger worked fine and then one day would bring up the message asking if I want to access the media or mass storage instead of charging it. The mere sound of the beeping going from an uncharged to a charged state every second without any movement is making me what to end my contract.
Verizon needs to do something. I have not turned my phone in yet because I am NOT WILLING To pay all of the money that I do to be sent a REFURBISHED phone that was turned in for the same issues!
ANY SUGGESTIONS?
I was also talked out of buying the iPhone back in May (of course theres little profit on them for VZW!)

THE ULTIMATE PALM PRE POOR SIGNAL ISSUE THREAD

The previous thread I posted can be deleted. This thread has everything people need to read. Here is the conversation I just had with Palm about the rampant signal problems everyone is having with their Palm Pre phones (side note, they say they'll be calling me back in a few days. I'll assume they mean BUSINESS days and i'll post here again tuesday or wednesday if I don't hear from anyone.) :
1:56 AM Connecting...
1:56 AM Connected. A support representative will be with you shortly.
1:57 AM Support session established with Sabino.
1:57 AM Sabino: Hello David. Thank you for contacting Palm. My name is Sabino.
1:57 AM David Doria: hi
1:58 AM Sabino: I understand that you are facing issues with weak signals.
1:58 AM Sabino: Am I correct?
1:58 AM David Doria: yes. weak, and also erractic. sometimes i will get full bars, and then it will jump to one bar, or none...then be roaming, then Ev, then 1x...all in the SAME spot
1:58 AM Sabino: I’m sorry for any trouble this may have caused.
1:58 AM Sabino: May I know since how long you are facing this issue?
1:59 AM David Doria: as long as i've been using a palm pre, but it is getting worse with time. i've been using a palm pre since october of last year
2:00 AM Sabino: Let me know the webOS version on the device and your carrier name.
2:01 AM David Doria: whatever the latest OS is. 1.4.whatever. and i'm with sprint
2:01 AM Sabino: This seems to be the issue with the network, all the network related issues were taken care by your carrier. I suggest you to contact Sprint. They will be able to fix the issue.
2:01 AM David Doria: um, you said that before i even told you what carrier i'm using
2:01 AM Sabino: I just pulled the details using your phone number.
2:02 AM David Doria: you know that isn't true. you know it's not sprint
2:02 AM David Doria: i just told you all my other phones with sprint worked fine here and i've only been having problems since i got a palm pre
2:02 AM Sabino: Okay, contact your carrier, they will be able to fix the issue.
2:02 AM David Doria: i've lived here for 4 years and i've had sprint all 4 years
2:02 AM David Doria: no they won't. i've been contacting them for weeks. they came out and checked the tower TWICE now. there's nothing they can do. it's a hardware issue for palm
2:04 AM David Doria: there are threads all over the internet with hundreds of people complaining about having signal issues ONLY since they bought a palm pre. now you're telling me it's a sprint issue and you haven't even looked at my phone yet.
2:05 AM Sabino: What I would like to do, is place your case into a special team that develops technical solutions. They will do further research on it. They would be in touch with you once they have further updates. I cannot commit to a specific callback period, but please know that we are working on your case. May I do that for you?
2:06 AM David Doria: no, because i saw someone in one thread say that palm told them the exact same thing...in 2009
2:06 AM David Doria: so you're basically saying you're forwarding the problem to a generic department to a generic person that i can't know the name of, with no contact info, and that there is no guarantee when they will contact me IF they even will contact me...but i should definitely believe they are working on the problem
2:06 AM Sabino: What exactly you want me to do now?
2:06 AM David Doria: that's ridiculous
2:07 AM David Doria: i want you to tell me why palm is not fixing this problem with the palm pre and is instead telling me it is sprint's problem and then pretending to forward the issue to another department which has already had years to fix the issue
2:08 AM Sabino: As I stated, all the network related issues are taken by carrier.
2:09 AM David Doria: it's a hardware issue
2:10 AM Sabino: I am going to tell you about our 2 repair options:
2:10 AM Sabino:
1. Repair return: After I create your service repair order, you receive an email with the details on how and where to ship your device for repair. The email also contains info on the follow-up process. After the repair center receives your device, you’ll receive a working device in another 5-7 business days.
2. :”With the advance exchange option, we ship you a replacement device first, and then you return your defective device to us using a prepaid label. There is a $29.95 fee for this special service but you get a replacement device within 3-5 days.
2:10 AM David Doria: you can't even KNOW it's a network issue without looking at the phone, and all evidence points to hardware since other phones on the same carrier work fine
2:10 AM Sabino: Please go through the above 2 options.
2:10 AM David Doria: this is my SEVENTH palm pre phone, sabino
2:11 AM David Doria: as many others in forums will tell you, they have also replaced their phones MULTIPLE times hoping to fix this issue. nothing works. there is SOMETHING physically wrong with the reception capability of the palm pre
2:12 AM David Doria: dude, stop copying and pasting what palm tells you to say and listen to me. these phones do NOT work. there is something majorly wrong with them and palm is cheating people out of hundreds of dollars a piece to save themselves the cost of a fix.
2:13 AM Sabino: Please hold on while I transfer the chat to our Supervisor.
2:13 AM David Doria: thank you
2:13 AM Sabino: You’re welcome.
2:14 AM Transferring session to another technician...
2:14 AM Support session established with Saben.
2:14 AM Saben: Hello David, this is supervisor Saben.
2:15 AM Saben: Please stay on hold while I go through the chat.
2:15 AM David Doria: hello, saben...i urge you to read the conversation i just had with sabino so i do not have to explain the situation again.
2:15 AM David Doria: ok, thank you
2:15 AM Saben: Thank you for staying on hold.
2:16 AM David Doria: sure
2:16 AM Saben: I understand that you are facing network issues with the phone.
2:16 AM Saben: Am I correct?
2:16 AM David Doria: no
2:16 AM David Doria: i am facing signal issues. my network is functioning just fine
2:16 AM Saben: Okay.
2:16 AM Saben: Did you try any troubleshooting steps?
2:17 AM David Doria: yes. i reset my phone...tried NEW phones...updated...updated PRL...etc...tried 2G only, restarting the phone after removing the battery, tried going outside...tried going a few blocks down.
2:17 AM David Doria: i can't even count how many things i have tried. something is wrong with the palm pre
2:18 AM Saben: Did you try with the webOS doctor?
2:18 AM David Doria: i've tried every software solution i can find
2:19 AM Saben: I am sorry, I just want to know did you run the webOS doctor tool?
2:19 AM David Doria: i've been talking to sprint about this for WEEKS now. in case you didn't read the conversation, they've already come out to check the local tower twice now
2:20 AM Saben: Okay. It seems that you did not use the webOS doctor tool on the device to check the issue.
2:20 AM David Doria: yes. the local sprint repair center used the tool when my phone froze during an update
2:20 AM David Doria: yes i did
2:20 AM Saben: Okay. Thank you for the information.
2:20 AM David Doria: you're welcome
2:20 AM Saben: Then it seems need a repair.
2:20 AM David Doria: but this is my 7th palm pre phone.
2:20 AM David Doria: they have all done this
2:22 AM Saben: Okay. To best assist you I will escalate the issue to specialist team. They will call back you and find a resolution.
2:22 AM David Doria: are you guaranteeing me that they will call?
2:22 AM David Doria: because the last guy said someone MAY contact me but probably not
2:23 AM Saben: Yes. They will contact you. I will escalate the issue to specialist team.
2:23 AM David Doria: when will they contact me by?
2:23 AM Saben: I need few information from you to do a specific escalation.
2:23 AM David Doria: ok
2:24 AM Saben: Give me a minute while I post the questions.
2:25 AM David Doria: ok
2:25 AM Saben: Please provide the following details so that I can set up the call back from our Specialist team:
First and last name :
Primary phone number :
Secondary phone number (if any) :
Primary email address :
Device serial number :
Purchase date :
Country where you purchased your device :
Preferred time to call :
2:26 AM David Doria: David Doria
909*******
no secondary number
******@*******.***.edu
2:27 AM David Doria: which number is the serial number on the box?
2:27 AM Saben: Open the launcher on the phone.
2:27 AM Saben: Select the Device Info.
2:27 AM Saben: You will find the serial number of the phone there.
2:28 AM David Doria: as far as purchase date, this particular phone was sent to me less than a month ago. original purchase date of ORIGINAL palm pre was october of '09.
United States
2PM-midnight best time to call
2:28 AM David Doria: serial number: ************
2:29 AM Saben: Okay,I also need yourfull name, phone number and email address.
2:30 AM David Doria: I gave you that if you can scroll up a bit
2:31 AM Saben: I am sorry, are you refering to the one you have mentioned before entering to chat?
2:31 AM David Doria: no.
2:31 AM Saben: I am sorry, I see that.
2:31 AM Saben: Thank you for the information.
2:32 AM David Doria: ok, thank you
2:32 AM Saben: I will escalate the issue. You will receive a call from the specialist team within 48 to 72 hours.
2:32 AM Saben: Is there anything else I can help you with?
2:33 AM David Doria: i am looking forward to it. meanwhile, i am posting this conversation in the palm website forum because i want people to be updated about this problem since so many are having signal issues
2:33 AM David Doria: no, there's nothing else you can help me with
2:33 AM Saben: Here’s the reference number for our chat: Chat session ID number ********. Keep this number as a record of this chat, and if you need to call our Voice Support team or contact us again for this same issue, please refer to this number.
2:33 AM Saben: Thank you for contacting Palm and feel free to contact us for further assistance. We rely on your suggestions and feedback to help us provide the best support, so please take a few minutes to complete the customer survey that you'll receive via email. You may now close the chat window. Have a great day!
2:33 AM Saben: Bye!
2:33 AM David Doria: bye
Post relates to: Pre p100eww (Sprint)

So they finally called me back, but I didn't get the call because.....I had no signal. HAHA
I got their voicemail and called back. First, they tried telling me YET AGAIN that it was Sprint's problem. They said that if I call Sprint, they will give me a device to boost signal in my home. I said, "That's fine, but what do I do when I'm in the rest of the country?" Then they told me it was a software problem and that I need to run WebOSdoctor to reinstall the operating system. I told them that this is my 7th Palm Pre. I told them that Sprint already used the Doctor...like I told the online tech people. But this guy on the phone wasn't having it. He told me that he didn't think Sprint was able to do that (so I can, but Sprint can't =/?) and that I should do it just to be sure. He said if that doesn't work that they will try out a NEW Palm profile and see if that fixes it. If neither of those works, he basically admitted there are no other options.
I asked him if there is some sort of way they can physically upgrade the antenna system with a better material or placement and he said that Palm has no department able to do that.
I told him about the various threads online like this one, where dozens of people complain about the same issue. He told me to just do the WebOSdoctor and call him back. I asked him if this has fixed signal problems for people previously and he said that he doesn't get to know the end result of his suggestions to customers. How unprofessional is that? How is the guy supposed to get better at his job if he's not allowed to find out if the fixes he suggest to people actually work? That seems nuts to me, but i digress.
I haven't tried the Doctor yet. I'm going to, but I'm just being lazy because I know it won't work, and it's going to be really annoying to update my phone and backup photos first and all that good stuff.
I will post back after I run the doctor and try the new Palm profile. Until then, I'd REALLY suggest you all do what I did and call Palm, insisting they fix the problem, even if it means a recall. They aren't gonna do it just for me, no matter how many times I complain. That's a fact.
If anyone DOES call Palm, it would probably be a good idea to bring up this thread and also to post here about what they tell you!

My iPhone 4 signal issues are gone...

Well, like many of people here I had the obnoxious signal loosing issue that is affecting a staggering amount of iPhone 4 users. However, I never realized I inadvertedly fixed the issue until just 10 minutes ago. I had signal issues since Day 1.
Bear with me thru this small story. I saw here a thread on MacRumors about a user experiencing camera issues on his iPhone 4. Said issue was that the camera showed a green spot in the center. I was sorta curious but never really paid much attention to it. This was 4 days ago. Flash forward to yesterday.
I was on the Apple Store picking out a new case for my iPhone 4, along with the respective screen protector. While I was doing that I saw an empty iPhone 4 demo unit and I decided to test drive FaceTime. I fired up both my iPhone 4 and the demo unit and connected. Disaster struck, my iPhone suffered from the same green spot effect as the iPhone from the user on MacRumors. Knowing full well, it was a hardware problem I set up an appointment for today at 6:30 PM.
Flash forward to today 6:30 PM. I got there at 6:15 and the Genius helped me out right away. He saw the problem, diagnosed my phone and concluded as previously stated it was hardware problem. Obviously warranty kicks in. He takes out my Micro SIM card and puts in the new iPhone (this was a brand new, not refurb unit). He activates it and hands it to me for mini inspection. first thing I do is check the camera, and against ALL odds, the same issue plagued this new phone. The Genius and I were, to say the least, shocked. Same issue, different phone. Now, how does this relate to the signal loss? Well, I am getting there so hang on tight.
The Genius does a comparisson between my iPhone and replacement unit to find the exact spot. He then pulls out his and does the comparisson to find his iPhone 4 too suffers from the dreaded green blob/spot. He then tells me there is no other replacement unit for my iPhone and that I had 2 choices. Take my current iPhone and wait if a software fix comes along, or take the replacement phone with me. I decided to wait and keep my phone (it is a hassle to resotre everything to previous state). So the Genius reswaped the SIM card to my phone back and handed it to me. (My iPhone spent 15 minutes with out SIM card while the Genius did all his tests on my and replacement unit, and while he asked for 2nd opinions on the green blob issue)
I went on my merry way, but realized something now. No matter what position I held my iPhone 4 in, the signal never decreased. I held it the many ways I know the signal issue pops and nothing. No bar loss, no signal loss, no call drop. NOTHING. So there you have it.
I am theorizing that moving the SIM card had something to do with the signal issue, because the only thing I have done to my iPhone 4 differently is take out and reinsert the SIM card. Other than that no other changes to it. No setting change, no software change no nothing. Just reinsertion of the SIM card. Now, to prove my theory, I need people who can test this and see if this fixes their iPhone. I know it did on mine, but on yours?
Check it out.
PS - No, I did not have the green blob issue fixed.
My original thread is found here:
http://forums.macrumors.com/showthread.php?t=955742
Many users are claiming (me included) the signal issues being fixed.

I have "death-grip" issue. Just ejected SIM card to test SIM contacting the SIM tray issue. I have a 10x loupe and inspected the area in question (SIM card gold contacts touching tray) and I found that there is a space between contacts and SIM tray. Under 10x magnification you can easily see how precice my SIM card was made and cut. There's also a relief rout around contact area. Also there is a thin film of some non-conducting material between SIM card and SIM tray where the tray supports the card. This SIM tray even has the IMEI and Serial number etched on it and under 10x magnification you can appreciate the fabrication and close tolerances even this SIM tray is made to.
I followed all instructions on the macrumors forum and this "DID NOT" solve my "death-grip" issue and I can verify with 100% certainty that the SIM contacts are not touching the SIM tray anywhere.
I do hope this helps others but I am still hoping that this can be rectified with software.

I am facing wifi and mobile 2G signal issue after upgrading to IOS 6 from IOS 5 in IPhone 3GS. Please help, restoring setting even didn't helped.

I am facing wifi and mobile 2G signal issue after upgrading to IOS 6 from IOS 5 in IPhone 3GS. The mobile carrier signal as well as WIFI suddenly drops zero and are then restored automatically. Sometimes i cannot conenct to WIFI even standing infront of WIFI router. Please help, restoring setting even didn't helped.

Update: my phone's connecting to the WiFi again. I don't know what did the trick. I did nothing since reinstalling the software. It hadn't worked then, it is now. I tried connecting to my dad's phone's hotspot( he uses a Moto G), and it worked. I then tried connecting to the WiFi at a friend's house, and when I came back home, my phone was able to connect to my WiFi! Is it of any significance that my friend's router doesn't require a password? My issue has been resolved( for now; I hope I'm not counting my chickens before they've hatched). For anyone facing a similar issue, I suggest you try everything I did:
1. Turn your router off for a minimum of 30 seconds, turn it back on and try connecting.
2. Click on the WiFi network you are connected to, scroll to the bottom, tap "Renew Lease".
3. Do a soft and hard reset.
4. Reset network settings.
5. Back your data up, erase all content from settings menu, restore from backup.
6. Reinstall your software( put it in recovery mode).
I am not sure which of the above worked for me. Make sure you try everything. If none of the above works, take it to a genius bar or an authorised service provider. Good luck! :)

Is there any way to fix my signal issues on iPhone 4S?

I'm experiencing signal issues...Don't know if it is a hardware problem, but I want to know how to fix it.
If anyone else have gone thru this too, please let me know the right thing to do. Do I need to send it back to apple and see what's going on, or I need to see if it is a provider problem?
Thank you.

Basics from the manual are reset, restart, restore.
Another good troubleshooting step is Settings > General > Reset > Reset All Network Settings.
Also, remove and reseat the SIM card.
Do others in your area with the same carrier have issues?
Has the carrier been contacted to rule out network issues?
Has anything been done to narrow down the problem instead of jumping to the conclusion that it's an iPhone issue?

Another unhappy iPhone 3GS user - SIGNAL issues

I have recently (2wks ago) received an iPhone 3GS from Vodafone UK.
Which like many other users has a problem holding a signal.
In the house I can't even hold a 2G signal and that is in a "good to excellent 3G area".
And 3G is hardly ever possible in the house.
Now this continues to be a BIG issue outside the house which is apparently an "Excellent 3G area".
It drops signal at the drop of a hat.
Many people are reporting the same issues on the Vodafone forums but we keep getting fobbed off.
And I notice other people here too mentioning signal issues.
Am well fed-up of this and feel well ripped off - the phone barely functions for the purpose it was meant for "PHONE".
I have tried all the scripted useless help Vodafone give out - does anyone have any suggestions ???

FWIW, I think it's down to a poor receiver, not an 'inherent fault' as you suggest.
If you want to take it further, then I suggest a legal route if Vodafone aren't sympathetic.
You won't get any more useful advice here, because there is no more to give!
Actually, there is some more advice. Recently, Vodafone have started to push their 'Sure Signal' box. Guaranteed signal in your home via wi-fi for £50. It's a no-brainer for you I would suggest.
http://online.vodafone.co.uk/dispatch/Portal/appmanager/vodafone/wrp?nfpb=true&_pageLabel=templateCClamp&pageID=PPP0161
Message was edited by: igmackenzie

Samsung Note 3 Signal Issue

I have 2 Note 3 phones and both are having signal issues and dropping calls. On average I get 2 bars if I'm lucky. Most of the time I have no service. I called Verizon and at first they seemed to act like it was a device issue. However after the network team reviewed my case I was told the area I live in has lots of hills and service can be disrupted. Um... I live in Omaha, Nebraska. It's flatter than a sidewalk. So I took the device to the Verizon store and they switched the SIM card. Still no improvement. I switched to Verizon in December for improved cellular experience. Guess I should have stayed with Sprint. At least I could receive calls and texts on the sprint network.

Check in Settings, About to see which software the phones are running.
I had a similar problem after months of good service, I finally had the kit kat or 4.4 update put on my phone and all my problems were solved.
I had to go to a Samsung rep at a Best Buy to get this done. it may void my warranty so I'm keeping quiet as no hardware was touched

IOS 4.1 and Signal Issues?

Now - I have not done any "extensive" testing yet... But I have a gut feeling that my signal has actually weakened with my update of iOS 4.1. Anyone else having this problem? Noticing any degradation?

I'm getting really bad signal issues after the ios 4.1 update. I was really happy with my iPhone 4 on Vodafone (Good reception + Excellent Data speeds, up & down).
Now after the update, it seems that the iphone cant get a decent signal or 3g at my home, office or girlfriends...
WHAT's Going on APPLE!??
I've done some field tests and my signal is usually -108... aka 1 bar of signal. I just wish i could revert back to 4.0.1....that was acutally better.
Please can someone help? 4.1 has definately had an adverse effect on my beloved iPhone.

I-phone 5 signal issues

The Verizon I-phone 5 has a serious signal issues! I went from a great 4s and now all three of our I-phone 5's have issues. Reading the blogs, it doesn't seem to discriminate, my question is what is Verizon doing to correct this very serious issue?!

114Monty wrote:
my question is what is Verizon doing to correct this very serious issue?!
oh, i thought you asked this.

Tenda W1800R Signal Issues

Hello,
I have been a user of the Tenda W1800r for about 2-3 years roughly and I have always suffered really bad signal issues on it. I cannot compare it to the stock firmware as it was flashed with tomato within 10 minutes of me taking out of the box.
I have used tomato by shibby up until today and my only annoyance has been this weak signal up until today when I tried RAF tomato but the issue is still very much there.
To give you an example of how poor the signal is when using a Wi-Fi analyser I receive about -40db when I'm practically sat on top of the router which isn't too bad however if I then move out of the room with the router in signal loss happens fast by just moving out of the doorway signal has dropped to around -62 and if I go to the opposite side of the wall that the router is next too its -64 this is very shocking as it means that most areas of the house just have devices disconnecting due to this issue as for example the area we cook (the word kitch**n is not allowed lol) directly opposite the room with the router in gets about -80 so even thinking about using it in the garden is laugh.
I currently live in a bungalow in a rural location so I can ensue that interference is practically non existent.
I really like this router however I would just like to be able to use it like a normal person would and expect the signal to cover the house especially in a property of this size.
I have tried many different set ups and countries from EU to Singapore to US and UK non of which make a difference and the EU actually losing the 80MHz channels.
Any help would be much appreciated thanks.

I believe Tomato has there own forum as well...

Apple says its a DEFECT with signal issue

Hi all just wanted to share that today i called customer support as like a lot of us are having signal issues with the iphone 4. I was passed to technical guys on the phone and he told me it is a defult and didnt tell me to hold my iphone without touching the bottom left or put a bumper on it. I was then advised to take to local apple store and it will be changed for a new one! so why is MR JOBS telling us to hold it in a different way ? I have made an appointment to take phone in store lets see what happens. Any one else had this fault admitted to you?

i actually just spoke with an Apple Tech Rep not even 3 minutes ago and she told me that they (Apple) is basically still looking into the problem. she also told me that their is not solution as of now (phone has only been in peoples hand since the 23rd) and that i would be given a case number and be updated. Nothing about bringing it in to replace for another one. I hate to say it but im willing to bet the rep you talked to was wrong. if you really want to test it, bring it in to an apple store, but there is no way they will have a replacement unit for you until july.

E71 SIGNAL ISSUES

CAN ANYONE HELP
I HAVE HAD 2 E71S IN THE PAST 4 WEEKS AND THEY BOTH HAVE THE SAME PROBLEM THEY KEEP COMPLETLEY LOOSIING ALL SIGNAL AND I HAVE TO RESTART THE PHONE TO GET A SIGNAL. MY NETWORK HAVE CHECK MY AREA FOR RECEPTION AND ITS A VERY GOOD RECEPTION AREA PLUS I NEVER HAD SIGNAL ISSUES WITH PREVIOUS HANDSETS. I HAVE RE INSTALLED SOFTWARE RESET FACTORY SETTINGS ETC BUT NOTHING IS WORKING I STILL GET THE SAME PROBLEM DAY IN DAY OUT ESPECIALLY IN THE MORNING I CAN GUARANTEE WHEN I WAKE UP IVE NEVER GOT A SIGNAL.
HAS ANYONE ELSE HAD THIS PROBLEM BECAUSE MY NETWORK PROVIDER ARE NOT CO OPERATING IN HELPING ME RESOLVE THIS PROBLEM.
Solved!
Go to Solution.

I also have reception issues on E71; as my N95 did not suffer this, I am sure that it is down to the phone, either hardware or software or both.
Disappointing however I have waited in vain for a software update, and Nokia Care could not help.
It it's any help to you, sometimes I try changing the phone network mode from 'Dual Mode' to 'GSM' and this improves things, a bit. I think as I am in a poor 3G area, the phone constantly hops between a 3G and '2G' signal, and at times doesn't know which to go for so goes for neither?!
Also I changed the operator selection from 'automatic' to my specific operator.
It's not great, but better.
It is clearly a major design fault; whatever the manual says, at the end of the day you shouldn't have to hold the phone in a certain 'grip' just to get a signal at all!
Good luck.

Proximity Sensor Issues and Signal Issues

I've had my N3 for about 3 months now I think. I don't know if I was just really in love with it at first or if it's actually consistently getting worse. I think it's getting worse, because I still love it, sometimes.
The most annoying issue just started in the last few weeks. I've read about a lot of other people having this same issue as well so I know it's not just me. When making a call and putting the phone to my ear, typically the screen turns off as it should. Then moving the phone away at the end of the call and the screen comes back on. Well now it doesn't come back on. I have to physically push a button to get the screen back on so I can end the call. Last night I made an a call and put the phone to my face and it didn't turn off either. This makes for particularly awkward periods of time where you can't say anything because you can still hear the other person on the phone and can't get your to hang up. Very annoying when you're in a hurry because you stepped out to answer a call or something. This also seems to be a well documented problem.
The more persistent issue started a while back with the software update that claimed to "Improve Connectivity" in November I think it was. I spend a lot more time without 4G since this update. I live in a big-ish city and I never had so many issues losing 4G with my Droid Charge. But now I frequently drop 4G and go back to 3G or quite frequently down to 1X. This is particularly common in buildings, which I understand could present issues but we're talking about 1 story buildings, 20 feet or so from the front wall which is mostly windows. I often can't use my phone inside at all unless theres wifi. On a recent road trip we stopped at a gas station and my wife pulls out her S4 and checks facebook, sends some messages, checks her email, etc. I pull out my phone and have no signal AT ALL. Can't even text or make a call, have the circle with a line through it. After several minutes of fumbling through turning mobile data on and off, airplane mode on and off I finally get a bar and a 1X connection.
This is a practically brand new $300 (only because I signed a contract, really what $600?) phone that I can't rely on to make phone calls while a mile off the interstate at a gas station? I don't expect 4G there maybe, but phone calls.. yeah that should work. Everywhere. Alright maybe not the backwoods of Idaho or something, but if you're within earshot of the main interstate through a state you should be able to make phone calls.
Very Frustrated,
Phillip

phillip.greene wrote:
So I guess no one from Verizon actually reads or responds to messages here?
This is a peer-to-peer forum; VZW reps occasionally respond to threads marked as a question (this one wasn't, unfortunately), but they don't respond to every post and it's sometimes days after a post is left. And re-posting in a new thread to mark it as a question is against the forum's Terms of Service since it's a duplicate post.
Service isn't guaranteed in buildings. One thing you can try (especially when you're traveling) is turn off the phone, wait a minute or two, then turn the phone back on and allow it to re-establish a network connection. That allows the SIM card to automatically update the Preferred Roaming List (PRL), which may help. If it doesn't, try turning off the phone, removing the SIM card (be careful not to touch the gold contacts), then re-insert the SIM card, turn the phone back on, and allow it to re-establish a network connection. If that doesn't help, you could try a new SIM card (they're free at your local Corporate Verizon store).

Droid 3 Issues

* Favorites widget on home screen - after setting up contacts for quick dials, some of the contacts, when selected for dialing, call another contact in my phohebook???
* Corporate email sync - why can you only sync 30 days of email? On my old Droid 2 (with FROYO), I could sync my entire email account contents.
* Also calendar appointment changes made on another device do not sync the changes on the Droid 3?
* Also when texting or emailing, after hitting the spacebar once, the cursor takes off spacing until you hit the backspace key?
Any assistance would be appreciated.

I have a similar issue. I got mine yesterday -- and my cell standby is consistently at 35-40% and my time without signal has never been over 10%. When I got it yesterday, I had to recharge it twice, and I don't think I used it more than an average user would. So anyway, I recharged it and took it off the charger at 9-ish this morning and I was down to 50% battery usage after 4 hours. The only thing I'd done was text a few times and play Angry Birds for 10 minutes tops. I somehow managed to make it last the rest of the day, but that was because I barely touched it and only texted a total of maybe 50 times.
I haven't tried the *228 option yet because I'm afriad I'll do something to mess up my phone further. But if someone could help both of us out, that would be awesome. I'd hate to take this phone back because I love everything about it except for the battery life. I mean, it's still under warranty and I have another what, 12 days to take it back to the store, but that's a huge hassel that I really wouldn't have liked to deal with in the first place.

Droid 2 signal issues

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