Droid 4 ear speaker will not work / possible software issue

My droid 4's ear speaker has not been working. If I go to make a call, I cannot hear anything unless I put it on speaker phone.
I do not believe this is a hardware issue however because everytime I restart my phone, the ear speaker will work for a couple of calls I make (and sound just fine) and then randomly stop working.
I was wondering if I had any other options before attempting a hard reset. Has anyone else had issues with this and found out what was causing the problem? whether its from a crazy app or from something being disabled?
The only 'trouble shooting' I can find on this websites says to put it into safe mode (which the ear speaker will work in safe mode) and then to start deleting apps to see which one is causing the problem. This seems rather 'clunky' and I'd rather just reset the whole thing if no one has any other suggestions....as it would take me all day to figure out what app is causing the problem...assuming that it even is an app and not something that has somehow been disabled.
Any help/suggestions would be greatly appreciated!
Apps I've DLed:
Flashlight
100filters
Advanced task killer
Aviary
cymera
dictionary
easy battery saver
Facebook
gmail
image shrink lite
instagram
instasize
Lex & Terry
Loops
Maps
Moviefone
redbox
shazam
weather bug

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