Droid 4 ICS "update"

After the ICS "update":
My phone worked well for a bit after three factory resets. But its getting steadily worse again. I cant answer calls. The connection doesn't complete on my end (kinda like simplex).
I have to reboot often. The rule seems to be reboot after using an app for awhile. The phone would be slow to non-reponsive until I reboot. I reboot near 20 times a day and I tell people to text me if they can.
I still believe that giving me less than new phone because of bad software is a bad answer. The problem started immediately after the ICS update. Simple troubleshooting step is "Whats new?". Its not hardware.
This will be my last Verizon phone. If I could get out now I would but I'm in for 1.5 years unless I want to pay the penalty.
My solution is that I am documenting each incident(reboot, freeze, reset). Eventually i will be reporting each and every incident here, and on their Facebook presence. Until they release me from the contract I will become a rash on their system.
They trashed my Droid 2 with an update and then they trashed my new Droid 4. Never again. The drove me to Apple/AT&T

    @Threetall - I also recommend removing your memory card as well, as you may have some applications that are saved there. These would populate automatically on to your phone. So it would be best to start completely fresh after the wipe.
It has been a bit since you initially reached out to the community, Threetall. Has there been any improvement since your last post?
Let us know!
Thank you everyone.
NicandroN_VZW
Please follow us on Twitter @vzwsupport

Similar Messages

  • I Have been getting BAD battery life after the ICS UPDATE !! on the DROID RAZAR MAXX have this happen to any one else ??????

    i have been getting really bad battery life after install ICS on my droid razar maxx i can only go 1 day and 3 hours where i used to be able to go 2 day easy have this happen to anyone else can someone tell me how i can make my battery life better??????/ and do i need to let my phone go complete dead before fully chargeing it again ??????
    before install the ICS update i had 30 percent of battery life remaining so i pluged it in and let charged for a little bit while it updated my phone and ever thing after it updated i unplug my phone and started playing on my phone to see what ICS was all about but when it got to 15 and said " connect to your changer so i did !!!!! should i haved let my phone going complete dead since i unplug without it fully changer or does it matter ?????????????? if someone could please help me !!!!:)

    What was your battery reading right after the update when you unplugged the phone? I have never let my Maxx drain further than 20% battery ever before I charge it. Yesterday after the update I also played more with the phone trying to learn the OS, as did most everyone on this forum. Give it a few days of your normal use before you decide your battery life has decreased. I took my phone off charger today at noon, it was 100%, and now it's 80%, with about 30 min talk time, and mostly standby. that's about normal batt life for me, maybe a little better than before the update. I'm still going to watch it for a few days before I make a conclusion about battery life.

  • Droid RazrMaxx battery problems after ICS update

    I purchased a RazrMaxx in June and updated it to ICS on June 29. Since the ICS update the battery life on the phone went downhill. After a 100% charge and having the phone on standby for the last 14hrs 15min, I have only 30% battery life. I reset the phone twice to factory specs, it did not help. Screen brightness is set to about 30%,battery savings mode is on. Does anybody have any suggestions. Thanks

    Wipe Cache first, if that doesn't bring joy, FDR but do not let google restore apps/data - set them up manually(PITA, I know)
    For info on how to do either:https://community.verizonwireless.com/thread/777870

  • Open letter to Verizon regarding Tab 7.7 ICS Update

    Note: This is a copy of an e-mail I submitted to Verizon Wireless regarding my Galaxy Tab 7.7 LTE tablet, in order to ensure that Verizon receives the communication and to share the concern with the community which has substantially discussed the issue.  If this violates the content regulations of Verizon's forums, accept my apologies -- I have never been clear on the guidelines. 
    Dear Verizon Wireless,
    The primary purpose of writing is to notify you that I will be withholding 75% of my payment on the data plan for my Samsung Galaxy Tab 7.7, in light of Verizon's degradation of service on this device.  Upon purchasing the device in June, I was told that it would be receiving the Android 4.0 "Ice Cream Sandwich" (ICS) system update.  By that point, ICS had been released from Google for nearly eight months.  In August, Verizon began updating its branded LTE tablets in earnest, but it was not until early October that the ICS update for the Galaxy Tab 7.7 LTE was formally announced.  After a failed update push, Verizon has been silent on any plans for the past two months.  Its response to a discussion on this topic in the Verizon Online Community was to simply remove comments and shut down the discussion without answering any of the community questions.
    Most apps in the Android Market now require ICS or later.  The Google Nexus 7 tablet, a comparable tablet to the 7.7, is now shipping with Android 4.2, a full two major revisions past the version Verizon has yet to deploy to the Tab 7.7.  Additionally, I personally have experienced increasing instability with the tablet, with the network failing and requiring a manual restart multiple times a week.
    At whatever time Verizon successfully updates my device to ICS, I will happily return to paying my bill in full.  Additionally, I am more than willing to discuss this with a Verizon agent to come to a better resolution.  However, given Verizon's current response of ignoring the problem and providing no explanation, and continuing to offer a degraded service below that which was promised upon purchase, I must take this step in an attempt to protect my interests.
    Again, I would much prefer an amicable solution to this situation.  Please feel free to call me on my Verizon phone number to discuss this.

    In regards to this, I'm going to post excerpts of a post I placed in another thread with additional research about update timelines, Verizon's extremely loose interpretation of the word "soon", and the despicable service provided to owners of this tablet, as it relates to the specifics of this thread's topic. I am also including significant additional information relating my attempts to acquire additional information.
    I purchased the Galaxy 7.7 in April this year. Like most (if not all) others, I bought it with the promise of an update to ICS soon. At this time, eight months later, I, like the vast majority of owners, am still on 3.2 (Honeycomb). Honeycomb does not support many of the apps I use, and more developers drop support for it every day, as its device presence percentage drops close to that of Cupcake and Donut (Android 1.5 and 1.6) and has already sunk below Eclair (Android 2.1), according tohttp://developer.android.com/about/dashboards/index.html (This is a direct link to Google's own site, where they publish such information; last sample conducted over 14 days ending Nov 1, 2012).
    ...My local Verizon corporate store is selling the tablet with ICS pre-loaded. This means the software not only exists, but has been successfully deployed to retail units.
    ...The original Droid only took four months to get the 2.1 update, and the 2.2 update followed five months later in August of 2009. Keep in mind, these updates were being developed between these pushes, with 2.2 only being announced by Google in May of '09. That is 3 months from announcement to deployment. ...
    Our Galaxy Tab 7.7's have now waited 13 months since the release of 4.0 by Google and still are not up to date. I'll permit Verizon the few months that they did not have the tablet, but this reduces the delay to "only" 9 months, two to three times longer than it took for other devices to be upgraded. Oh, and we're still waiting on the update. It might be suggested I'm being unfair at this point by comparing a dual-core highly advanced tablet with a much older, single-core phone that came out while Verizon had far fewer smartphones to maintain, so I'm also going to compare it to the Motorola XOOM, a contemporary device with similar hardware and software at release.
    The Motorola XOOM was released February of 2011 as an incomplete project, again with the word "Soon" attached to those missing features. It took 6 months (August) to receive the SD card update. Similar to the original Droid, though, the update was only made available from Google in June, meaning it only took two months for Verizon to deploy the upgrade once it was released by Google. The LTE upgrade came out just a month later in September, seven months after the launch of the tablet. This delay could, theoretically, be pinned on Motorola, but my suspicion is that it originates with Verizon. Android 4.0 took seven months from the date it was published by Google (November 2011) to be released to Verizon XOOM owners (June 2012).
    Galaxy Tab 7.7 early adopters have now waited an extraordinary nine months since their tablet was launched for their "Soon" to be fulfilled, and there's no end to the wait in sight as Verizon actively avoids communicating with their customers on the matter.
    Explanations can do quite a bit to quell customer anger, as can simply finishing the update and publishing it.  We've received neither, and the existence of the updated software on new units being sold adds rather grievous insult to dysfunctional software that has become an injury to those who rely on this equipment to function.  I feel this is paramount to telling us that we, as existing customers, simply do not matter.
    I have two further pieces of information to add that were not in my original post.  Today I contacted both Samsung and Verizon Wireless about this matter, directly.  The Samsung rep was, unfortunately, either incompetent or completely uninformed.  Nice, polite, but unable to provide any relevant information due to either Samsung's rules or training, or lack of personal knowledge.  The Verizon rep was far, far worse.  I'm a very polite person when speaking (I'm in sales, I have to be, even to people who are being rude), and I didn't even get a third of the way into describing the issue before I was being interrupted by this defensive, crass individual.  When I finally managed to get her to listen to my problem, her response after a minute of typing on her computer was that it was "currently available" and "[she] has no way to push it to my device" and "[I] have to wait for the network to push it".  I very calmly explained to her that the documentation she was looking at was from October (she acknowledged spotting this on the documentation once I pointed it out), that the update never came through and was pulled due to issues, and that I knew both methods of forcing the tablet to check for updates.  She then claimed that a coworker had handed her a Tab 7.7 running 3.2 and that it was the "current version" and that Verizon had never offered an upgrade to 4.0, in direct opposition to her earlier statements and my own eyes.  This...farce went on for nearly twenty minutes before I ended the call.
    It was the most insulting, rude customer service I have received in years.  I felt like I was being talked to like one would address an errant child, not a paying customer.  The last time I was treated this way by a cellular carrier, I left them, switching from Sprint to Verizon.  Unfortunately, I am stuck on Verizon at this point due to unlimited data and hotspot on my personal line, and extraordinarily heavy personal usage, but I have no such motivation to have a 3G/4G tablet through them.  I prefer it due to battery concerns, but an extended battery and larger phone are worth the cost of never having to deal with Verizon's spectacularly awful treatment of their tablet customers ever again.
    Even though they're keeping my account, it's shrinking by two tablet lines.

  • Problems with My Gallery since ICS update.

    Prior to the ICS update, My Gallery would display not only my pictures taken with the camera but also others on my SD card and in the internal phone storage picture folders.  Since ICS it only shows from the camera folder and even that seems often out of sync and slow to update.  Is this an issue or is it something I'm missing on the process?

    Yup it kind of comes with the Territory i had a Droid X and a HTC incredible and on my X i done 6 factory resets and on my Inc. i did about the Same and i got so good at it that when i Visited the Local store and somebody had an issue the Reps sent the Customer over to Me.. But i understand when a device isn't running as it should it gets very frustrating especially the money that is spent on it.. Just to pass on to Ya i use a App called System Panel App it's in the Play Store and is Free but the Paid Version is only 2.99 and it shows Quite a bit of what your device is Doing and the Temps it is Running i'v had the App on my Devices since Wildman pointed it out to me two years ago. And i check out what my phones are doing all the time with app. Give it Try..

  • BMW pairs with RAZR, but no contacts after ICS update

    One of many problems since ICS update:
    BMW pairs with RAZR via bluetooth, but cannot access contact list on phone.  I can manually dial and connect phone calls through car.
    Dialog box on Phone asks to access BMW, I press OK, same dialog box appears...repeat ad infinitum.
    I have deleted phone pairing, re-paired, soft reboot, re-paired...still no contact list appears on car's communications screen.
    Had no problem with car/ phone pairing prior to ICS update.
    Any suggestions?

    Jim Have a Look at this Links and Maybe it can Help you get you Bluetooth Going: b33
    https://forums.motorola.com/posts/ed7efd7b48
    https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/72007/p/30,6720,8112
    How do I setup and use Bluetooth?
    Your phone can connect to other devices wirelessly, using Stereo Bluetooth® technology Class 2, v4.0 LE + EDR  technology with several Bluetooth® Profiles.
    Quick links
    Instructions for Android 4.X (Ice Cream Sandwich) users
    Turn on and connect to a Bluetooth device  
    Reconnect devices
    Disconnect devices  
    Changing the phone name  
    Supported Bluetooth Profiles
    MotoSpeak FAQs and information   
    Turn on and connect to a Bluetooth device
    To turn on and connect a Bluetooth hands-free headset(s), car kit(s), or other Bluetooth devices:
    On the Home screen, press the Menu key
    Tap Settings
    Tap Wireless & networks
    Touch Bluetooth to turn it On
    Touch Bluetooth settings
    Touch Scan for devices (make sure your device is in pairing mode)
    Your phone scans for available Bluetooth devices
    Touch the Bluetooth device to select it
    Type the PIN if needed (PIN is usually 0000 or 1234)
    Touch the device name again to connect to it. (If it doesn't automatically)
    Tip: If your device is not connecting to the Bluetooth accessory, it is recommended that you try to reset the Bluetooth device. Check your accessory user guide for reset details.
    Reconnect devices
    In order to automatically reconnect your phone with a paired device, simply turn on the device.To manually reconnect your phone with a paired device, touch the device name in the Bluetooth devices list.
    Disconnect devices
    In order to automatically disconnect your phone from a paired device, simply turn off the device.
    To manually disconnect your phone from a paired device, touch the device name in the devices list, then press Menu> Disconnect.
    Changing the phone nameThe phone name identifies your phone in a Bluetooth network. Default name is usually "Motorola Phone"
    Make sure that you have turned Bluetooth on (See steps above)
    On the Wireless & networks settings screen, touch Bluetooth settings > Device name
    Enter the name for your phone in the dialog box, then touch OK
    Supported Bluetooth ProfilesYour Motorola DROID RAZR uses Stereo Bluetooth® technology Class 2, v4.0 LE + EDR.The following Bluetooth profiles are supported:
    A2DP,
    AVRCP,
    BIP,
    BPP,
    DUN,
    FTP,
    GAP,
    GAVDP,
    GOEP,
    HFP,
    HID,
    HSP,
    OPP,
    PAN,
    PBAP,
    SPP
    For Android 4.X (Ice Cream Sandwich) users.TURN BLUETOOTH POWER ON OR OFF
    Touch Menu  > System settings, then touch the Bluetooth power switch to turn it  or .Note: To extend battery life, turn off Bluetooth power when not in use.CONNECT NEW BLUETOOTH DEVICES
    Note: This feature requires an optional accessory.To connect with a new Bluetooth headset or other device, you need to pair with it. You only need to do this once for each device-to connect again, just turn on the device.
    Make sure the Bluetooth device you are pairing with is in discoverable mode.Note: Refer to the guide that came with the Bluetooth device for details.
    Touch Menu  > System settings > Bluetooth.
    Touch the Bluetooth power switch to turn it  and scan. If Bluetooth power is already on, touchSEARCH FOR DEVICES.
    Touch a device to connect.
    If necessary, touch OK, or enter the device passkey (like 0000) to connect to the device. When the device is connected, the Bluetooth connected indicator  appears in the status bar.
    Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely.
    RECONNECT DEVICES
    To automatically reconnect your smartphone with a paired device, simply turn on the device.
    To manually reconnect your smartphone with a paired device, touch the device name in the AVAILABLE DEVICES list.
    DISCONNECT DEVICES
    To automatically disconnect your smartphone from a paired device, simply turn off the device.
    To manually disconnect your smartphone from a paired device, touch the device name in the devices list, then touchOK.
    CHANGE DEVICE NAME
    Touch Menu  > System settings > Bluetooth, turn Bluetooth power on, then touch Menu  > Rename phone. Enter a name and touch OK.

  • ICS Update

    Do does anyone else feel like the "BIG RED" got one over on us for purchasing the DROID Razr? Promising a ICS update within the next couple of months after the release date...and where are we now...closing in on one year after release date... and no update...i'm starting to feel like i should have gone ahead and bought the Samsung Galaxy Nexus...

    This might help a Bit but it might just be a Teaser to But it would be nice if we could get I.C.S soon !! ::: source Droid-Life

  • HT4864 Anyone successful setting up their .me account using Droid ICS?

    I have a Droid Razr Maxx and with the new ICS update have lost access to my .me account. I've tried the settings in several formats and have been unsuccessful. Please help! Thank you.

    What do you mean by temperamental? And do you have the same problems getting your "other" email on your computer? I ask only because if your business email is not working well, you may want to look to another host for your domain/email.
    I have a dotmac account as well as a business email account on my phone, and both work well. While the dotmac pushes, I leave my business set to fetch every hour, though I frequently end up going into mail anyway so it fetches more frequently. You could, I suppose, set up a rule to copy all messages received on your business account on your computer to your dotmac inbox, so that you'll receive a copy pushed to your phone, so you'll be notified when new mail comes in on your business account, and then when you go to Mail your business account will pull its original copy in so you can reply, or you can reply from your dotmac account copy, and select your business account as the "from" address so it gets sent from your business account. But if the real issue is a flaky other mail account anyway, I'm not sure this helps much.

  • No audio after ICS update.

    After ICS update, have lost audio playback. In settings, speaker has single line crossing thru it showing audio is muted. Can not unmute audio. Same for audio 'alerts'. Have rebooted and pulled battery to no avail. Ideas?

    I also have the same problem with the sound going in an out and lines through the speaker/notification etc. I called tech support and they actually told me to come on this forum and look for solutions, because the update has problems. I certainly didn't really understand that message...45 minutes waiting on hold to tell me to check the boards. Oh well. Any answers let us all know. :-)

  • Xperia neo v ICS update problem.

    Xperia neo v ics update is available for india.
    I am in b/w update process seems like it stuck at 2. Preparing - initialising... from n hour.
    Tried again but still facing same prob.
    Solved!
    Go to Solution.

    Many are facing this problem but for many it has been sorted out,, please have patience,, servers are overloaded. you will get the update
    Discussion guidelines.
    Message me or any other moderator to seek help regarding moderation.

  • Xperia arc S LT18i - contact issues after ICS update

    I've encountered an ICS problem regarding contacts. Contact search field is not functioning well when searching for a specific name..i found this problem while trying to text somebody. Contact search field wasn't accurate at all after ICS update...

    Can you please elaborate on this issue? What exactly do you get when you start typing out a contact name?
    What are your thoughts about this forum? Let us know by doing this short survey.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • After ICS update, camera forces close

    After the latest ICS update, (which I love the look of it) but I've been having a couple of frustrating issues. My camera on my Motorola Razr forces close. It says it had an unexpected error and needs to close. When you finally get it to work, when you take a picture, it freezes and the image will not open. Some of my pictures wont load now, even ones that I just downloaded.  Also some of my music wont play, the pictures are no longer accurate, and it sometimes forces close as well. Also the battery life sucks now. Before I just had to charge it in the afternoon before I leave the office and it would then last until early in the morning, but now I take it off the charger when I leave work and with very little use, a couple of hours later and its almost completely dead. I never had an issue with it just shutting off either and now it will just randomly freeze and shut off. I hope there is going to be another update to correct these issues!

        Sorockerchic, I’m glad to hear you are liking the look of the ICS update. Now let’s get this issue with the camera resolved so you can get back to taking your pictures.
    You mentioned that the issue with the camera, battery life, and freezing started after the ICS update. You may have some apps that are not compatible with the update and causing these issues. I recommend you perform a hard reset http://bit.ly/tQ0nkT to help resolve these issues. This is recommended especially after such a big software update.
    Please post back if you continue to experience any of these issues after performing the hard reset. I’ll be more than happy to further troubleshoot.
    John B
    Follow us on Twitter @VZWSupport

  • After ICS update, WiFi widget causes phone reboot

    After installing the ICS update on my Xperia PRO USA unlocked model via PC Companion... when I turn off WiFi using the widget, it does so - it turns it off. When I use the widget again to turn WiFi back on, it causes my phone to reboot.
    I don't seem to have this problem if I turn WiFi on and off inside the WiFi settings area. But using the widget is now broken for me.
    Anyone else?
    When I use this, to turn WiFi back on, the phone reboots:
    When I use this, to turn WiFi back on, I have no problems:

    Have you tried repairing the phone software via PC Companion?
    http://www.sonymobile.com/gb/tools/pc-companion/
    If it doesn't help I suggest that you contact your local support team to get your phone examined at an repair center.
     - Community Manager Sony Xperia Support Forum
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • After ICS Update of almost a month My Xperia Neo V is not booting, Once i switched on my bluetooth Device

    Hi,
    After Official Sony ICS update 4.0.4, my neo v is not booting, once i turn on my bluetooth device. Can any one help me on this. I have tried all the possible ways to boot,. Bu finally everything ended with vains.
    Regards,
    Sudhan

    If you get some form of response (vibration, blinking LED etc) when you try to power it on then please try running a repair:
    1. Before you start you have to download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
    and install it on your PC.
    2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update.
    Note! For some models you will be prompted to do a backup prior to the update and then restore.
    3. Install and open PC Companion then select Support Zone.
    4. Phone Software Update.
    5. Start.
    6. Repair Phone
    7. Continue
    8. Accept data removal
    9. Next
    10. Wait for prepare
    11. Select Phone
    12. Follow the connection steps
    What are your thoughts about this forum? Let us know by doing this short survey.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Problems after ICS update.

    I had a lot of issues after the ICS update.  After a couple of days I finally removed the battery for 1/2 an hour when I replaced it seems to have taken care of all but one issue.  When talking on the phone the conversations from the other end breaks up constantly. Has anyone had the same problem?

    I've heard of people having various problems, but haven't heard that one.

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