DROID 4 to iPhone 4s! Cannot Activate..

Hey everyone, not too long ago I purchased a Droid 4, had problems with it and ended up buying an iPhone instead from eBay.
I was told I could buy a phone from eBay and just activate the iPhone for that line. Well, I purchased the phone, opened it up, went through the steps
and found that the phone is not activated. I was also told I can activate the phone through iTunes and I have no clue how to do this.
Please help.

    darwinjbeatty, congratulations on your new iPhone purchase!  I’m sure you’ll love this device.  You can process the equipment / electronic serial number (ESN) change on My Verizon (www.vzw.com).  You can also call into our customer service department, from another line, at 800-922-0204 to activate as well.  Here’s a link to initial activation & setup instructions: http://goo.gl/q7gVl  Thanks!
AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport

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