DROID 4

I WANT SOMETHING DONE!!!!!!!!!!!!!!!!!!!!!!!!!! I have been a customer for over 8 years! I wanted a Droid 3 for my last upgrade! BUT THE PERSON I SPOKE WITH SAID IT WAS ON BACK ORDER! I said I would wait. I was told I could not get a Droid 3 for my upgrade and I had to get the Droid 4!!! I didn't want to do this because I didn't want to PAY SO MUCH MORE FOR IT and had to change my plan!
Well,,, I got the Droid 4... the first one came in the mail and it looked used!!!! I sent it back. I got another and it has been horrible! I got it last year June 2012. I called everyday for a week, emailed customer service. All for nothing!!! No help, no resolve!
Droid 4 is HORRIBLE! And I am a droid person!!! LOVED the first 2nd and 3rd!!!!
This phone will not hold connectivity!!!!! I have done everything!!! reset to factory 20 times, removed sim card, changed settings.... downloaded updates!!!! NOTHING works!!! I was then told you are in a 3g area and this is a 4 g phone. okay.... then why was I forced to get it???
Do you think Verizon cares I spent so much money????????????? nope! I put the phone in a drawer and I bought a Droid 3!!!! I have loved it so much! been almost a year and 1/2! It died the other day.... : ( So I decided to hook up the Droid 4 and since 4 months ago my area got 4G!!!!!
Guess what!!!!!???? DROID 4 is STILL HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Still no connectivity, still drops calls, still sends back texts unsent due to lack of service!!! Meanwhile the whole world around me is zooming on their lower class droids! Makes me so angry!!!!
Verizon SHOULD take this phone back and I should get a BETTER UPGRADE FOR THE ALMOST 2 years of this crap phone!!! I spent way too much money and had to buy a droid 3 all because they can't give me a product that works!!!!!!!!!!!!!!!!!!!!
Oh and I Google this issue and the whole world has the same problem!!  
I have paid my bill on time for over eight years, what did I do to deserve this??????????????????

Is the data network set to CDMA/LTE?  Have you done a system cache clear since reactivating the Droid 4?
Power down phone
Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu
Use volume down to navigate to 'Recovery', use volume up to select
Should see screen with triangle and exclamation point next to an Android
Press volume up/down simultaneously to go into system recovery
Use volume rocker to navigate to 'wipe cache' and use power button to select
Once finished, use volume rocker to navigate to 'reboot system now' and use power button to select
I may be only one Droid 4 owner/user, but I have had none of the issues you describe...  please try the above two suggestions and post back so we can further troubleshoot if needed.

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    Date: Sun, 10 Feb 2013 15:48:20 -0700
    From:
    To: >Personal email address deleted<
    Subject: Re: How do I use my deactivated Droid 2 as a media player? - Re: How do I use my deactivated Droid 2 as a media player?
                                                                                    Re: How do I use my deactivated Droid 2 as a media player?
        created by tikibar1 in DROID & DROID 2 by Motorola - View the full discussion
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    Message was edited by: Verizon Moderator

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