Droid Bionic Extended Battery Issue

I dropped my phone, only about a foot and the battery pack didn't even pop out. I've had bigger crashes and couldn't believe this small crash broke my phone. Took it to Verizon.  They told me the insurance deductible was $90 (what a rip off). Also the Bionic had been discontinued so they couldn't replace my phone with the same one.  I already have the extended battery they upsold me on so I wanted to explore other options.  My husband suggested trying my original battery. This worked. Almost paid $90 for insurance for a new phone when the fix was simple. Now I have to figure out what they will do for me since it is a battery issue and not related to my dropping the phone.  Thought someone out there might want to know about this so they don't get ripped off by insurance.

How is paying $90 for a $600 phone a ripoff?

Similar Messages

  • Droid incredible questions: extended battery, issues, battery charging phenomenon, apps

    hi. im considering the droid incredible as a possible droid i want to purchase for myself when my contract runs out with my other service provider. ive been researching alot about it and the droid x (another choice) and wanted to ask about some new things that have come up that i would like to know more about.
    1) lately ive been noticing more and more about these extended batteries for the droid incredible that take it from the 1300 mah to 2150 or this big one, the 3500. the 2150 is on the verizon website and stuff while the others are from amazon and other websties. first of all is this safe to have on a phone like this? does having a bigger battery and somethign go wrong with teh phone due to it ruin the warranty or something (thats assuming im using the proper extended battery from verizon store)? is getting a extended battery from another company or store a bad idea, and if so why?
    and if any more information about the extended batteries that you could share with me would be great also.
    2) have there been any great issues about the droid incredible that is outside the normal (glithces, restarts, and so forth) that one should consider?
    3) there has been something on the internet about a different way of charging the phone so to get better battery life out of it. i think it goes charging it then unplug the phone then turn off phone then plug back in for 20 mins then finally phone charged. is that really necessary or something? is that a problem for the phone right now?
    and lastly
    4) does the droid incredible get the same kind of apps all the other phones do or does it get special ones just for it?
    thanks for your help

    1.  We recommend the extended batteries that we offer, as those batteries are  quality tested and come with a manufacturers warranty.  We do not recommend batteries from third party vendors, because unapproved batteries may damage the device and can void the manufacturer's warranty.  If the battery is offered by HTC and a supported product, you can check with the manufacturer to see if it would be covered with the Manufacturer's Warranty.  The Extended 2150mAh battery is the battery that we recommend.  That battery will not affect the Manufacturer's Warranty.  It actually comes with a 1 year manufacturers warranty on it.  The 2150mAh battery is basically the same battery, as the standard battery, it just has a lower the battery voltage discharge over a set time interval making it last longer.  
    2.  Issues with the HTC Droid Incredible are pretty much like any Smartphone device, there are problems that come up, but those are usually fixed with updates.  Because you are getting  a later build of the device, it is unlikely that you would encounter any significant issues with the device.  
    3.  There is no need to charge the battery in any other way than the recommended way.  Newer batteries are more resistant to overcharging and will charge quickly. 
    4.  The HTC Droid Incredible would  have access to the Android Market Place.   It would  have access to over 10,000 applications  on the Android Market.  

  • Droid Pro extended battery

    Just wondering if anyone knows if the shell/holster combo case will fit with the extended battery pack?

    Does anyone know if I can purchase the back cover for the extended battery for the HTC ThunderBolt?
    Thanks!

  • DROID RAZR M Battery issues

    I just upgraded to smartphone from a basic, 16 days ago, important to note as Verizon return policy is 14 days. My battery life is about 6 hours with no emails, no aps that I know of, 1 quick call from the Verizon rep to verify my phone, 2 outgoing and 1 incoming basic text messages. The rep tells me 6 hours is good but I would not know this as just switched from basic. I do not believe this. I have read all these posts and I have closed everything that I can and still the phone is almost dead at 3:30 in the afternoon. My smartphone is a glorified basic phone right now. What am I missing?

    We have both with my wife got the same issue with our Razr:
    For no apparent reason the phone got very hot, and before long the entire battery was drained to mere few percent. It happens at random. In my case I thought it was a running Google-maps application. Just a hunch.
    Last time we saw the issue on my wife's phone, I used the battery usage tool to see if any app would pop-up as the culprit. In her case it was the "wi-fi", but there it is: On that day we were traveling, and she was not using the phone at all. The "roaming data plan" was disabled, no connections we attempted by her, she does not use any remote wi-fi anyways. This entire indication is suspect to me, why the phone passive in a purse would attempting to establish a wi-fi connection?
    The truth is that the "smart phones" operate on a complex software, and a bundle of app's at the cost of simplicity and reliability.
    I did mentioned: We miss our old phones. We do not trust Droid. What good is the "smart phone" without power? We need a reliable standby more, in which the phone acts only like that: a phone call listener! A phone is just that: a tool providing a mean of contact and a safety factor. Unless the battery is at 0%...

  • Case for Droid 2 using extended battery

    What are cases that work with the Droid 2 using the extended battery? I have the blue plastic one that has the raised back to fit the extra space for the extended battery, but i feel it makes the phone look cheap. On the website, the black graphite cover says it fits the extended battery. Any advice?

    Provided below is a link to accessories.
    http://search.vzw.com/?market=30668&q=droid+2+extended+battery&p=null&ss=null&b2eFlag=N

  • Droid Bionic 4.04 update.  SMS no longer works and other issues

    Performed the 4.04 update yesterday (Made my phone at a ridiculously hot temperature and drained my battery from 90% to 5% within 1:30 , great thing to start downloading without a prompt).  Ever since the update my text messages will not load at all.  I have tried with the default application as well as Handscent SMS.  The default text messaging application will just continue to show that it is "loading" and with an apple style while circle, while handscent will just have a black screen then crash after awhile.  If I receive an incoming text message it does not show at all.  (Handscent will normally create a popup message).
    Also when I turn the screen on from being asleep, sometimes the touch screen will not work, I will either need to wait a few minutes to turn the screen off then on  again or restart the phone entirely.
    Anyone know a work around where I would not have to reinstall the OS again?
    Please let me know if you guys need any more information.

    Give this a try Guys it should help some b33
    Here is How you Clear the system Cache on the Bionic : Do as Follows
    Step 1: power your bionic down
    Step 2: hold volume up, down, and power simultaneously
    Step 3: use the volume down to navigate to "recovery," use volume up to select
    Step 4: you will get a screen with a triangle with an exclamation point, next to an Android. Press volume up and down simultaneously
    Step 5: use the volume rocker to navigate to "wipe cache" and use the power button to select.
    Step 6: after it has finished, use the volume rocker to navigate to "reboot system now" and use the power button to select.
    You Can also Try a: Soft Reset
    Here's How to perform a Soft Reset For your Bionic :  b33
    Soft Reset - DROID BIONIC by Motorola
    A soft reset is the most useful tool for resolving a variety of issues. In most cases, a soft reset will not affect data on the device, unless the battery is very low.
    If the device doesn't respond to input, remove then re-insert the battery.
    Press and hold the Power button.
    Select Power off.
    Press and hold the Power button to power the device on.

  • Extended battery life for droid 2 ?

    how much longer ...will the battery last with an extended battery for the droid 2?

    My battery lasts well. After reading about Froyo 2.2 having an internal app/task manger, I uninstalled my Advanced Task Manager and my battery is lasting noticeably longer. It's quite good for a smartphone now. It is important to remember to 'break in' the battery when you get the phone, by charging it up to full then letting it run down to 5% then charge fully (uninterrupted) to full and do this the first 2 or 3 power cycles with your phone and it will increase battery life a LOT. If you have an ATK on your Droid 2 or original Droid with the 2.2 update, uninstall it,  that was  the best thing I did.

  • Battery Issues with Droid Pro by Motorola

    My wife and I recently got smartphones. I got the Casio Commando, and she got the Droid Pro.
    I've been very happy with the Commando, but she's had nothing but issues with the battery on her Droid Pro. She has to constantly charge the thing, even when she has all the background data, GPS, everything turned off on her phone. It just seems to drain like nobody's business. She tried an app killer program, and that didn't work.
    Anyone got any suggestions for a couple of smartphone rookies having battery issues?
    Aside from the battery problem, the phones have both been fantastic.

    I had similar problems with my origianl Droid and battery.
    Verizon replaced my battery and it was very much improved.  I normally have no problem getting a full day with normal use.
    Make sure WIFI is turned off as well and that e-mail is NOT set to "Push" mode (constantly checking for e-mail).  I have mine set to check for e-mail every 30 mintues.
    Also, be sure to check "settings/application/running Services to see what is using up resources. 

  • EXTENDED BATTERY ON BIONIC (MAYBE) CAUSING MY DATA DROPS

    I TOOK OFF MY EXTENDED BATTERY THAT I BOUGHT WITH MY BIONIC FROM A CORPORATE VERIZON STORE AND PUT BACK THE ORIGINAL BATTERY AND NOW MY SIGNAL HAS IMPROVED DRAMATICALLY...NOW IM NOT SAYING THIS IS THE CAUSE (BUT) COULD BE ONE OF MANY CAUSES!!!! WELL TEST IT THIS WEEKEND AND WILL REPLY WITH WHAT I EXPERIENCED.....
    THNX

    Now thats a unique one, if you had the Thunderbolt I would understand because the antanna connectors in on the battery door and if they dont connect the corect way I can easily see this but your device isnt designed this way...  Interresting please keep updated...

  • Droid RAZR battery issues

    I am having major battery issues now with my Razr. Let me explain some of the things I've observed.
    Number 1. When discharging it might drop to 99-98-97-80-40-39-38-20-4% as I witnessed today, right before my eyes while using it in a matter of a few minutes, and it gets hot too. When charging, it will charge up normally to around 30%, then jumps to 100 and says charged.
    Number 2. This seems to be a much bigger problem when using 4G. I just recently got 4G here, and ever since then, my phone is always a little warm and just eats the battery. I'd noticed this before, when traveling from here when it was still just 3G, to a 4G area. It is such a problem that when I went to Florida this past summer, I had to stop at the verizon store for them to check it out, because it was dying way more rapid than I was used to, always being on 3G at home.
    My phone is so bad now, that I dropped it from 100 to 4% in around an hour yesterday, and about 50+ minutes of that was idle and screen off. Then again later, I was using it to check the weather and it again went from 80+% to 15%, and quickly dropped to 9% in a matter of moments.
    I have changed nothing about it that would cause this level of drain. Location and everything else is off. I checked to see what is using the battery the second time it happened, and is says it is mostly screen and android OS.
    Comment edited to start new discussion.
    Message was edited by: Admin Moderator

    My daughter has had the exact same problem.  It worked fine since end of July when we got it as her regular two year upgrade plan until about a month ago.  She hasn't added any new apps and hasn't changed her phone behavior.  She does all the right things with turning off wifi and I've done the cache partition wipe twice and it sill does it. It gets so hot that the phone actually exhibits a warning message that it needs to shut down.  And it happens almost daily now. I've checked what's been using battery and Google Services seems to be the main culprit--with Google Play services and Location services using almost as much battery as the screen.  I've also uninstalled updates to Google Play services, rebooted and installed updates again and the overheating/battery drain still continues.  I am planning on taking her phone to Verizon and asking for a replacement.
    I've scoured the internet for answers and not sure what to do.  Hoping it's a phone issue. It seems ridiculous to have to turn off all the connectivity and functionality of a smartphone just to be able to have it work properly.

  • Droid Razr M Battery after KitKat Update

    I recently updated my Droid Razr M with the KitKat update when prompted.  Battery life went from not needing to be charged for well over a day, to draining from 100% before the work day ended with light use. 
    I contacted Verizon and humored them and did the "battery trouble shooting" things with them, even though it appears to be a well known issue.  When the troubleshooting had no effect after a few days, we did a factory reset, which also didn't help.  I ended up getting a new phone because I had extended warranty coverage. 
    When I got the new phone, the battery was a dream, just like old times, after 2 days the system prompted me to do the KitKat update, which I did against my better judgement. 
    Meanwhile my husband also did the KitKat update on his Droid Razr M and started experiencing virtually the same battery problems.  Now both of our batteries drain about 50% faster than they did before the update. 
    My question is, if this is a known issue with Verizon, why bother treating it like user error?  It also seems like to "resolve the battery problem" (which they don't acknowledge is a direct product of the update) they ask users to basically not use their phone normally, but limit their usage to get more battery life, which isn't a solution at all. Is there an actual solution related the the problem (the KitKat update) that I can use to extend battery life on my phone?  Or should we both call and request replacement phones since the malfunction is not due to any sort of user error?

        Richard-in-Brooklyn
    I'm sorry to hear about the sudden trouble with your battery on the Razr M! Let's check into our options to resolve this. Were any new applications added to the phone recently? Does this continue if you place the device into Safe Mode for 24 hours? Here's how: http://vz.to/LZzdS9
    RuthW_VZW
    Follow us on twitter @VZWSupport

  • Forget the battery issue for a moment,

    I think the battery issue will be fixed, I think there are many reasons for it, I'm not going to speculate. What I would like to know is if you can forget the battery issue for a moment, What do you think of the 4S itself, the camera, mirroring onto apple tv etc...have you been happy with the phone and its functions and if it didn't have a battery issue right now would you reccomend it? I'm thinking about buying two of them and that is a substantial investment, just wondering if it's everything its cracked up to be...Thanks!

    Yeah it's a good phone.  It's my first iPhone.  I came from a Droid Bionic, so I am use to no battery life.  I usually charge it at my desk at work and it last all night until I get back to work.  I listen to music on my car, so it's tied to the USB input to my car, so I don't really have an issue with the battery.
    The camera is really good.  For a point and click, it's fast and the pictures are clear.  They only thing I run into, which is on every phone camera is smudges on the lense.
    It took a lot of getting use to going from the Bionic 4.3" screen to the 3.5" screen.
    I don't have the Aple TV set up, so I can't answer that.
    What I like about Apple products?  They work.  Very simply, they just work.

  • Droid Bionic the most expensive Brick I've ever purchased

    I just want to know when in November this update is going to happen.
    This is almost worse than the gingerbread nightmare. I had a Droid2 which worked up until the Gingerbread update, then I purchase a "not-ready-for-primetime" Droid Bionic.
    It took 6 months for my Xoom to become 4G, this when they said it would only be 90 days.
    How long will I have to wait for my Bionic to do anything.
    It's so bad that the fix to turn on airplane mode doesn't work now and half the time the phone doesn't even recognize it IS in airplane mode.
    This has been this biggest Mongolian cluster ******** of a phone launch. God help those who upgrade to the RAZR with a battery that can't be removed.
    I called to complain and received a refund on one month's data, but really why should I have to call on a phone that should work out of the box.
    I love the phone I just want it to do what it's supposed to..
    So again I ask, When can we expect the update VERIZON??? 
    I'm just tired of the blame game, Verizon blames MOTO and then we find out some of the issues are because VERIZON wanted specific "proprietary mods" to the system...
    Please update the phone soon..

    It's not going to be in the beginning like they said. It has been pushed back toward the end of November now, probably just to get pushed back again. With the Razr out (which is what Verizon is focusing on), do you think we will get the update quickly? No. We should've had it by now. In fact, we shouldn't need an update period. I'm doing playing around with customer service and not getting a solution I'm happy with. I've emailed executive relations and am hoping for a response but I'm not sure if I will get one, I left a message for someone on Wednesday and haven't heard back. I want this phone returned, period. I've got introuble twice with work now because my phone did not recieve some important calls and I almost gave my mother a heart attack (I ALWAYS pick up for her and one night she called and called and called and my phone never rang once, few hours later I notice I had a few voicemails). Customer service isn't even sending out replacements anymore. They admitted to the Bionic plague and that every phone has the same issue. 
    Like you, the "airplane mode fix" doesn't even work for me. I have to pop the battery and even then it doesn't always work.
    I'm almost tempted to copy and paste the email I sent because Ive had a crap shoot with this phone. What really ticked me off is the fact that I was conned into getting a "free" accessory when I could've got $50 off the phone. Who wants a battery dock with two batteries. I dont want to sit there and have to switch batteries once a day. 
    I want to quote a Verizon executive relations rep from two years ago when I was following the Omnia 2, someone had inquired about release dates.
    Good morning Mr. X,
    We are in receipt of your correspondence to Mr. Lowell McAdam concerning the release of the Samsung Omnia II.  We appreciate your enthusiasm and anticipation of the release of the new device.
    While we are aware you are anxiously awaiting the launch, at this time, we cannot provide a definitive date for the release.   We do not like to set false expectations about a release date and then have to push it back, and instead only announce a release date when we get closer to the actual release.  Verizon Wireless has a responsibility to our customers and prior to the release of any device; we want to ensure the device passes our standards.  That includes superior performance on our network, our staff is fully trained, and inventory is available to meet the needs of our customers.  We'd rather wait to get the product right rather than rush out a product that causes problems.  Please check our website periodically for a news release about upcoming phone announcements.  
    Thank you for your feedback.  We value your opinion as well as your business.
    Sincerely,
    NE Area Executive Relations
    Take note of what I bolded and underlined. Either Verizon changed their "responsibilities" in the past couple years, or they just aren't doing their job.
    Will keep you guys updated. Hopefully I'll finally be able to get another phone that actually has the service that I've been paying for. I will say though if I do not hear back from the last executive relations rep I emailed, I'm filing a complaint with the FCC, the attorney general, and filing a dispute on my credit card. Maybe I won't get a new phone but with my last step I'll at least not have paid for a worthless phone.

  • What to choose? And what to do with Droid Bionic?

    So now that we all know Verizon is getting the top 3 phones for the holiday season i am wondering what phone of the 3 would you go for. HTC Rezound, Droid Razr, Samsung Nexus.
    The reason I ask is  that I have a Droid Bionic and although I have not experienced any of the problems that most people complaint about. I have had some apps disappeared. And sometimes I have to connect to my works WIFI to get data even though I have full blown LTE coverage in my area. I don't want my bionic anymore so I will put it up for sale and get the HTC Rezound.

    PJNC284 wrote:
    vidguy7 wrote:
    In exchange for the slimmer form factor of the Razr vs your Bionic, you wil be getting a sealed battery that cannot be replaced, cannot be swapped for a heavy duty battery and cannot be rebooted by pulling the battery as may sometimes be required.
    I'm also not sure why you think the phones you mentioned won't have as many, if not more issues than your Bionic. The last Samsung I had was the Charge and that was an unequivical disaster. No more Sammys for me.
    All of the 4G phones have the connection issue to one degree or another. That won't change until Verizon does something with their 4G network.
    My advice? Stick with your Bionic.
    Some combination of the volume/power buttons will probably serve the same purpose as a battery pull on the Razr.  Like you said, the sealed battery is probably a bad idea with the inefficiency of current LTE devices.  Still not a fan of blur either but it seems to be getting better.
    As for the Nexus, don't let the image of previous Samsung devices sway you.  Software is Samsung's main weak point but that has been removed from the equation as Google will be providing the update.  No bloat or manufacturer skin to way it down.  It'll be the first ICS phone so it'll likely have its own list of bugs and quirks but what phone doesn't. No SD card is really the only downside I can see and that's all a matter of personal preference.  
    The Rezound is pretty much a Thunderbolt on steroids.  It'll be a good device but will suffer from the same battery issues as previous HTC phones since they keep trying to put the smallest battery possible in it.  Almost twice the thickness of the Razr and they still can't keep up with battery capacity.  Plus it may be "ICS ready" but it'll probably be months before anyone actually sees it. 
    Very informative post. Are tou saying the Nexus will not have a microSD card included?

  • Droid Bionic will not turn on (Searched the internet for answers, nothing)

    Currently, my Droid Bionic will not charge/power on. If I plug I connect it to the wall charger, nothing. If I plug it to my computer, nothing. If I bypass the USB port and use a stripped USB cable directly to the battery while it's in the phone, it turns on, but doesn't charge (Let it sit for hours turned off, then pull the cable, and no power). I've done these methods with numerous cables to include the OEM cable/charger and other branded cables/chargers and I get nothing. I can get the white light to come on with any cable and charger if I have the USB cable in slightly, but it doesn't charge or turn on when left for hours. I've tried with numerous batteries both from friends and new, same story....nothing. The only thing to get the phone on is by bypassing the usb port on the phone and directly wiring the usb cable to the battery while in the phone.
    Oh and......
    For a loooooooong time now, I have been researching the internet searching for answers to my issue....and nothing has worked. The phone is relatively new. bought it in May 2012 and have been experiencing this problem since June 2012. It's December 2012 now, so yea...a long time.

    I am having the same issue since last night (although i have not yet tried stripping a USB cable and connecting directly to the battery while in the phone) where the phone will not boot at all with any combination of SIM card, SD card, USB charger/computer, etc.
    I did come across one solution online though that you might try. One person said they had the same issue, however it was a bad SD card that was shorting out his battery and instantly draining it (he tried multiple fully charged brand new batteries with same issue).
    I would suggest removing the SD card to see if thats the problem. If not then i'd be interested to see if you do find a solution. Mine was buggy ever since the last update and finally died completely last night. I'll be going in for a replacement today.
    Hope this helps
    Steve

Maybe you are looking for

  • Excise Invoice Capturing after GR

    Hi All, My client receives excise invoice details after few days from Goods Receipts.   I n this scenario i need to post my good receipt first then need to capture the excise details. Can any one help me out , how to go ahead in this scenario , if po

  • Satellite Pro L300 - OpenGL 2.0 support for Intel Integrated Graphics

    Just want to share the news that I was able to install the new Intel Chipset drivers that add OpenGL 2.0 support to their integrated graphics chips, such as the X3100. This driver was released in December 2008 and even though Intel recommends waiting

  • HR Administrator Employee Selection

    Hello, I am implementing the HR administrator package on the portal. In the employee selection, it does not find any employees. "No data found". However if I move the HR administrator into the CEOs position at the top of the Org structure the user ca

  • Solved "Error message": Unable to process backup file .json of bookmarks saved from different computer

    Want to move bookmarks from old laptop running Firefox 3.1.6 and Win XP to new laptop running Win 7 64-bit and FF 3.1.6 which I just installed. On new laptop I browsed from FF to Restore bookmarks from file I had saved from old laptop (edit to add: i

  • How to create remote SAP j2ee web dynpro system

    I have a J2EE web dynpro on another J2EE instance than the portal.  I want to take advantage of logon tickets from Portal J2EE to this other system.   But creating the system connection in the portal, I'm not sure what system type to select.  If I ch