Droid Charge - dropping service, no incoming calls, screen freezing, going black...

This is my 4th Droid Charge. I've never been so disappointed. Nor have I ever needed one to work more. Not a good time to have a phone that just plain is not up to par.
This replaced a Fascinate, that I did not have problems with until Verizon did some sort of "download" on.
Ph #1 - literally acted possessed. Until the manager saw for himself after treating me like a mental case. ie "Well, set the screen time out for TEN MINUTES, if the screen keeps going black!" So he did & it went black, not to be "restored" without being turned off & re-started. Then, when it did "time-out" suddenly it went into V-Cast...no one was near it. It also would go into airplane mode...I could not retrieve voice mail; after entering the 2nd of 4 #'s, the screen went black.
Finally, it got replaced after then entire staff "witnessed" the phone I had to live with day in & day out. Guess the customer is always wrong....until proven time & time again, that the phione REALLY IS defective despite years of never complaining about a phone.
Ph#2 - I NEED the voice dial....I do. I travel in my work I have appts. If I am going to be late NEED to be courteous & call. While driving on the freeway, getting off & stopping only makes things ten times worse. While in the cup-holder, I can tap that....say who to call...and viola...BUT....it immediately says "Turn phone off" ...then try again. Well. how many times can you do that?? I mean really. How many times are you expected to turn your phone off for an app that comes installed ON the phone & should work. Right??
Ph#3 - Would NOT hold the signal...AND Voice Dial did not work.... did not back up info....messages did not come through, nor did phone calls. {even in the Verizon Store!! NO SIGNAL...they erased my phone for the umpteenth time!!! Grrrrrrr]
Ph #4 - arrived with YouTube loaded...to "How to Use Your Android Phone" !!!!!!!!!!!!!!!!!!!!!!!!!!! No kidding.
Screen locks up. Screen goes black & phone turns itrself off. Will not hold a signal...calls not coming through....
I saw others are also having these same issues. VERY frustrating trying to do "business" from a phone that is totally uncoopereative & unrealiable.
Very disappointed in this phone.

Steve, if the tech says get a replacement then that is what I would do.
But before I did, I would have them walk me thru a hard reset.
Sometimes that will help with ALL sorts of problems.
Godd luck!

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Droid Charge - dropping service, no incoming calls, screen freezing, going black...

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