Droid Charge hotspot will not send an email with an attachment.

I have a Droid Charge phone.  When I use it as a hotspot and send an email from my computer with an attachment the connections times out.  It will send an email okay as long as there aren't any attachments associated with it.  Does anyone have any ideas as to how to fix this problem?  By the way, it downloads emails with attachments just fine!  Great phone otherwise.
Thanks...

Sammuel,
I tried .pdf, jpeg, bmp, docx, doc, bmp.... nothing will send.
I tried it with my laptop loaded with XP and I tried it with a laptop loaded with Windows 7. Same results - it timed out!
I took my phone to the local Verizon store and they tried MY hotspot with THEIR computer - same problem, would not send!  I took it to a Verizon sales booth in Sam's club and they could not send an attachment using their computer and my hotspot either!
I later went back to the Verizon store and the salesman there had an I-phone and she set up a hotspot on her phone. I then sent an attachment using my computer and HER hotspot - no problem, went thru just fine!  I sent about 10 more attachments that ranged from 500 KB to 2.6 MB and all went thru without a hitch!  I tried my hotspot again and it would not send!
Verizon sent me a replacement phone - same problem.  They sent me ANOTHER replacement phone - same problem!
A friend of mine has a HTC phone and an account with Sprint - I tried his hotspot.  At the exact same location I tried a pdf file of 2.6 MB with my computer using my Charge hotspot and it would NOT send it.  I then used his hotspot and sent the exact same file and it went thru without any problems.
So now what?
Oh, I had Verizon make me a new SIM card but that didn't help.  By the way, I think I've talked to about every Verizon tech at their 800 number and I don't think taking the battery out and resetting the phone is going to work - I've done it about 50 times now! (I'm not exaggerating!)
This is a business phone so I'm going to turn the problem over to our person that handles our account with Verizon.  I had an AT&T phone before and it didn't have any problems.  I don't have the time for this type of headache so I think I'll go back to  AT&T since we have an account with them too!
I'm not saying that Verizon is a bad company.... I just don't have time to deal with this!  This has been going on for over a month.

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  • Sending an Email with an attachment for all the Customers

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  • Sending an Email with Excel Attachment from Local directory

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    Moderator message: please do more research before asking, show what you have done yourself when asking.
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    Hi,
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    cl_bcs classes
    Thanks,
    Moderator message: Welcome to SCN!
    Moderator message: please do more research before asking, show what you have done yourself when asking.
    [Rules of engagement|http://wiki.sdn.sap.com/wiki/display/HOME/RulesofEngagement]
    [Asking Good Questions in the Forums to get Good Answers|/people/rob.burbank/blog/2010/05/12/asking-good-questions-in-the-forums-to-get-good-answers]
    Edited by: Thomas Zloch on Aug 4, 2011 5:15 PM

  • When I click attach when sending an email with an attachment I get a dropdown that says "single image" or "default multiple". I choose one. Nothing happens as far as offering a choice as to what doc or photo to attach. What do i need to do?

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    Hmmm, Permissions are messed up somewhere!?
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  • My iPad will not send an email and my contacts have not downloaded to my ipad

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    Hey there Makeera,
    It sounds like you can get emails without issue, but cannot send them. I found this article for you to help troubleshoot the connection between the iPad and your email provider named:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.Try to use an alternate Internet connection if available:
    Try a different Wi-Fi connection
    If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
    If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Restart your iOS device.
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

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