Droid Charge Many Issues

I have been having a lot of problems with my Droid Charge. I was wondering if other people are having the same issues? This is my first smart phone so I am new to smartphones.
Here are the issues I have been having.
1. 4G 3G reception is not consistent. I have been in areas (zipcodes 91304 and 94598) where 4G coverage is solid, but my phone is always down on 3G, and sometimes will even go down to "1X" when other friends around me are on 3G. Sometimes I restart the network connection by going to CDMA and then back to LTE and sometimes this will work, sometimes it won't.
I went to the Verizon wireless store today and they replaced my simcard. This has not helped however.
2. Charging using laptop - the phone charges extremely slow, but this isn't the issue because I heard this is normal. One time while charging off my laptop, it got really hot, not sure if it was the screen or battery or both, but the screen no longer accepted touch inputs. I couldn't even hold down the power button to restart or shut down the phone properly. I was afraid it would continue to get hotter, so I had to just unplug the battery to shut off the phone.
3. Charging in my car using a power inverter and a wall charger (the one that came with the phone) - when I do this, the screen goes wacky, and will not accept my touch inputs, or the puzzle piece you use to unlock will go somewhere my finger totally isn't. I have to unplug the phone in order to get touch input/control back. - this issue was solved by buying a car charger, but I have never had any electronic device that had issues with a power inverter before, cell phones, laptops, TV's, they were all fine so I don't understand why this phone can't use it.
4. Also, while using GPS, sometimes the phone shows me in a part of town 3 miles away from where I am, and then after a long time, like 5 minutes, it will get my location correct, after jumping around for awhile. I'm not sure if this is normal.
Has anyone else had these issues and no how to alleviate them?

I'm beginning to think that "Rule the Air" is the BIGGEST LIE in the wireless world or at least, with the Droid Charge.
I work in zip code 10041, live in zip code 10036, and work out in zip code 10019. My connection speed regularly drops to 1x or no connection. Sometimes, my phone displays 4G but takes minutes to load Google or return search results.
My associate who sits next to me has the same experience.
I've read in other forums that the Dord Charge seems to have WEAK 4G radio (especially compared with the Thunderbolt). Some suggest there's a firmware issue as well.
I've mentioned this to a tech service rep who confirmed I shouldn't have connection issues in my area. He also recommended shutting dow the phone every two days. Sometimes it works, sometimes it doesn't.
Also, I've noticed that the battery is draining faster now (after jsut 1 month of use). I usually end up charging my phone at noon at in late afternoon.
I wish I could still return this Droid Charge.

Similar Messages

Samsung Droid Charge 4G issues

So, so far I have had a lot of issues with my Samsung Droid Charge.
4G has been extremely spotty. I have been in both 91304 and 94598 zipcodes. Both areas where there is supposed to be solid 4G coverage. Sometimes the phone will go an entire day constantly on 4G, sometimes it will be on 3G for hours at a time without going to 4G. Sometimes it will go to "1x" and will not let me go on the 3G network.
I went to the Verizon wireless store today and they swapped my simcard to see if that improves it, but it has not.
Sometimes I go to the system selection and i try to select "CDMA mode" and then select "LTE automatic" to reset it, and it will get 4G again, but only for a brief while and then it will go back to 3G.
Sometimes I will also just not be able to get any data connection for awhile as well, not even 1X, not 3G, not 4G.
Does anyone else have these issues with this phone?

Ed1956 wrote:
I don't think is the phone itself but your location, I too purchased the Charge 4G and Verizon also said that my ZIP was in a solid 4G area....but the area is really about 10 miles radius around downtown, checking by ZIP is just Verizon advertisement and really does not work, that is a place where you can check using your actual address. Check where is the nearest antenna from where you are is also a good idea, goggle "search for cell tower"
I only get 3G here, it works fine on 3G at speeds +/- 770 kbps down and 800 kbps up and fast when I am the very VERY SMALL 4G coverage 23220 kbps down and 4700 kbps up...but funny thing is, the REAL speed difference accessing Internet sites is just noticeable but not as fast as I was expecting...my DSL loads as fast as the 4G with only 6500 kbps down, go figures
You are never going to notice speed differences in general on small files. The real tests will be how fast LARGE files download. like a 100MB game vs. 512KB picture. The picture would load just as fast whether 4G or 3G with very little time difference, but the game you would see a drastic difference.

Droid Charge - numerous issues

My wife and I both switched from AT&T iPhones to Verizon Charges about 2 months ago. While some things, such as coverage, have generally improved for me, we've both encountered numerous issues overall. Here's the list of the most frequent and specific issues we've found:
- Speaker phone mode defaults to on when picking up a call. This is perhaps the most inexplicable one, since I've never seen nor heard of a setting to make this happen.
- Random reboots
- Soft crash when exiting Browser and Google Maps
- Random loss of 4G, then able to restore while in the same location by toggling mobile data
- Poor battery life even with extended battery
- Very slow to open bigger apps such as Touchdown
- Extremely slow to list apps when adding a new shortcut to the home screen with LauncherPro
- Multiple "Media Scanner Running" notifications after rebooting; including this time, where everything else is unusably slow, the reboot takes about 5 minutes
- Random missed text messages
- Random loss of Bluetooth connection (ex: Hyundai Sonata)
- Random brightness drop even with auto brightness disabled
- GPS takes a long time to acquire, when other GPS devices in the same location are working
- Often locks up in camera mode, battery needs to be taken out to reset
I have an Asus tablet as well with many of the same apps installed, and I don't encounter anything close to this number of issues. For example, Touchdown is perfectly responsive on the tablet, slow on the phone. So I don't think this is an Android problem, but a device problem. I've also seen many posts from people having some of the same issues, without much as far as resolutions other than "deal with it" or "work around it". Anyone have ideas on what we can do to make this phone work better?
Thanks in advance,
Mike

I am there with you on all these issue with the Charge. I love this phone, but by the time my contract is up I will be hating it if they don't fix all these issues. I've had this phone since May 2011 and already exchanged it three times.
the biggest issue is the bluetooth headset. Randomly out of nowhere the phone will not recognize the headset, however yet when you look the settings it says it's still connected, but just try to make a call using the headset. If I try to disconnect it, or unpair it, the phone stays in disconnect/unpair mode until I take the batter out. I let it sit in that mode one day to see if it would ever correct itself...you guessed it. I had to take the battery out.
My newest phone come to the house three days ago. Right out of the box it had the same issues. SO...Verizon if you are reading this I want a new phone, a different Droid phone w/o any restocking fees or other garbage. Samsung should recall all these phones until they can get the mulitude of issue worked out. I hate being a lab rat for new technology

Making a call on Droid Charge- having issues

Hi everyone,
When I try to make a call whether I manually dial or search through my contacts my phone lags and seems to get stuck trying to dial. It takes up to a full minute to actually start to dial, if it dials at all. Sometimes the phone looks like it is trying to dial and then just stops dialing and goes back to the front screen. . I have deleted all emails, most of my pictures, most of my text messages to help speed it up. I have 350 mb used and 847 mb free in my system storage. I only have a few apps on there like FB, twitter and atbat. I mostly use it to make calls. What else can I do?
Thanks for your help.
Stephanie

Hi Stephanie - Let's pick up the pace and get your calls working consistently! Let's try clearing the cache of the Phone Dialer. Go to Settings>Applications>Manage Applications>All>Look for "Dialer">Clear cache and/or data. This may remove your recent call history however your contacts will not be affected. Please keep me updated on the status!
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

Samsung Droid Charge: how many got NEW and how many got REFURBISHED?

Question for folks who ordered the Samsung Droid Charge as replacement....
How many got NEW and how many got REFURBISHED phones?
There are some members on this forum who reported getting refurbished
units, sometimes even without batteries and battery doors.
The VZW corporate store that I went to told me that their customers all got
new-in-the-box units within 2 to 3 days after visiting the store.
The store manager assured me the same thing.... but I couldn't decide if I really
wanted a Samsung Droid Charge or the dual-core processor HTC Incredible 2....
so I'm gonna sleep on it for a couple of days. (the HTC can be ordered over
the phone, without requiring a store visit, according to the manager)

potove wrote:
Thanks! I made a mistake... it was the Motorola X2 that has the dual-core processor.
Am I being silly here? Will a Motorola X2 with dual-core process be that much faster
than the Samsung Droid Charge with single-core processor?
Not that much faster, and could even be somewhat slower depending on settngs

DROID Charge Bluetooth Sync With Acura TSX (Handsfreelink) issues

I have an Acura TSX 2011 w/Tech Package. I have a lot of trouble with pairing this Samsung Charge with the TSX. I had samsung Omnia Previously and there were no issues with pairing that phone with this car. However, Samsung or Verizon must fix this issue completely for Samsung Droid Charge, or I have to pursue legal channels to obtain compensation. There is no way I am letting verizon or Samsung off the hook.
If I can't use Bluetooth (one of the most basic functions now on any Smartphone) I have to either hold my phone in my hand while driving or use speakerphone (also have to hold that while driving). In Connecticut, it is illegal to drive while on the phone at the same time. If Verizon cannot get this issue fixed, then I have to report this to the Attorney General and seek legal remediation because verizon is legally obligated to provide phone that supports handsfree in Connecticut and that includes Bluetooth.
Hopefully someone at verizon is reading this.
Good Day!

Ok I do not have a 2010 TSX tech but I tried it in a 2011 TSX tech and guess what! it worked on that one also. I would like to reflect back to when I was all over this forum complaining about my Bluetooth issues. I have a Pioneer navigation system in my car that has bluetooth calling and audio capabilities. When I was swapped out from the Thunderbolt to the Charge I was very disappointed to find that my new Charge would not work on my Pioneer and my Thunderbolt was perfect. I excepted it because I hated the Thunderbolt so much at the time because I just wanted a phone with a good data connection and no rebooting. So after sadly entering my car for weeks on end without being able to use my bluetooth audio I just decided to try it again. This time magically it work and has ever since. The VZW peeps were glad to hear this because it would be one last thing I was jumping down their backs about but I was sadly disappointed that they didn't take an interest as to why weeks later I have a connection. This seems to be the case also with these TSXs because I drove a few and again was angry that they didn't work but today as I go out and try to give you a gleam of hope I find that ( aside from some slightly poor audio quality ) the dang thing is working. So I guess it's up to the Samsung Bluetooth gods to decide if they are going to grant you your Bluetooth wishes. Wish I was more help but it looks like you're either going to have to deal with it, get a different device, or pray for a cure.
ChristinaB_VZW From what I gather from all this is maybe when you send this info to product investigations tell them to try a new device and not one that has been used. Just a thought but even a used one should have the popping crackeling noise coming through. So I guess there are two issues. Thanks G

Droid Charge Issues

I have only had my Droid Charge for 2 months and I absolutely hate it! It locks up all the time and I have to take the battery out. Then it switches to 3G where I live. Now, it won't charge. I charge it every night. Charged it last night, barely used it today and it's almost dead. It's been on the charger for 2 hours now and is still showing a dead battery. I have about had it with this phone. Of course Verizon is absolutely no help! They're the ones that talked me into this phone. I wanted the Iphone and they said this one was way better. It's a piece of crap!!!

I haven't had the opportunity to read through all of the Droid Charge Issue posts but it appears that we are ALL having similar problems to an extent....
I have had my charge since May and if memory serves me correctly, I had it replaced once within the initial month or so of having it
I have ALWAYS had an issue with 4G coverage..I've always been told that it's due to a lack of a connection in my area but friends in my home are able to get 4G service and I can in certain parts of the home. I was actually getting 1X service which is just RIDICULOUSLY unacceptable for what I paid for this phone.
Lately the 4G/3G service in my home has not been AS BAD but still is not great. I never had a signal at work and was told it was due to the structure of the building as the service was designed to work outdoors, really?? so I'm going to sit outside and make phonecalls and get the internet connection I need?! umm NO.
my Biggest complaint recently has been my phone freezing, the screen during off during a call in which i need to use the dialpad and cannot get the screen to come up and the CHARGE's inability to CHARGE!!!! When I use my wall charger (YES the SAMSUNG charger that came with the phone) or a cigarette lighter charger in my car the phone goes back and forth from charging to not charging. I have to move it a million different ways for it to charge and cannot guarantee that it will charge during the night. Due to the nature of my job and the situations that I am put into while at work, I need my phone to be RELIABLE and CHARGED at all times! I cannot deal with this charging issues. It was not happening as recent as two months ago. I noticed that my car charger worked fine and then one day would bring up the message asking if I want to access the media or mass storage instead of charging it. The mere sound of the beeping going from an uncharged to a charged state every second without any movement is making me what to end my contract.
Verizon needs to do something. I have not turned my phone in yet because I am NOT WILLING To pay all of the money that I do to be sent a REFURBISHED phone that was turned in for the same issues!
ANY SUGGESTIONS?
I was also talked out of buying the iPhone back in May (of course theres little profit on them for VZW!)

Need help with Droid Charge camera shuting off phone

We have two droid charge phones that we got in April on Amazon. We are trying to troubleshoot with Samsung and getting not much help. Phone dies quickly at times, but not other times. It consistently shuts off when taking pictures, though, on both phones. It is clear to us that the phone has a problem because we have two. I've seen two work-arounds. One is getting a bigger battery that requires a new larger phone back. The other is to put the phone in Airplane Mode. Apparently, this problem is due to a "power load" issue. So, the phones are inherently defective.
We like the phones and at brief times we have been fooled into thinking they are working fine... because once in a while the camera works fine. We haven't had any replacement phones because it seems that so many have this issue and therefore, figured what is the point. We would like to know if other Droid Charge cameras don't have this issue because we expect to be able to use the camera. We have 3 little boys and we already have lost pictures from the last day of school because we counted on this phone. Sounds like a small problem until you look at it that way.
Really wish Amazon, Verizon or Samsung could get us a good solution to a seemingly nice phone.

Nolpost and smsmoot, I’m sorry to hear of the issues you are having with the phone shutting off when using the camera. This is no fun! I use my camera often and would hate for it to reboot my phone every time I use it. I can only imagine how frustrating that must be. But don’t worry guys because I’m here to help!
How long have you guys had this issue? Does it happen every time you use the camera? Did you notice this started after the software update? If so, have you performed a hard reset http://bit.ly/w21WpW since the update?
If you have already performed a hard reset and are still experiencing this issue, please send me a DM with your name and mobile number so I can access your account and further assist you.
I look forward to hear from you guys.
John B
Follow us on Twitter @VZWSupport

Any Chance Droid Charge (Samsung SCH-I510) Will Get Another OS Update?

I received the Charge, free of Charge (pun intended!) a little over a year ago. They were giving them away for a 2-yr contract renewal, and I bit!
I've had the Charge for approx. 16 months. During that time, I have received 3 OTA updates (FP1, FP5 & FP8). I have also noticed several problems mentioned in these forums already. Most notably, the problem causing me the most grief is when multiple instances of the phone are created (launched by me, after no activity after each app instance). All app instances appear simultaneously, and the poor person on the receiving end of the phone call hears me talking through several phone apps simultaneously ... echoing like mad. Usually, a reboot clears this up.
I should mention that this problem doesn't happen nearly as much since FP8 was pushed. Don't know if that was a coincidence or not. But the problem does still happen occasionally.
I recently had another critical issue happen. All of a sudden, I was getting force closes from many apps simultaneously, including system apps (com.android processes). The phone became unusable. Factory reset didn't resolve the problem. After doing some research, I found that I could push stock software and re-partition the memory space again through ODIN. I did this, and had no success at first because the phone thought I was using a non-stock battery, even though nothing had changed with the battery (stock battery received with the phone). After pulling the battery, and re-installing, and pushing the stock software w/ re-partition (pushed the original EP4D flavor of OS), the phone operated as it did when I first received it. Verizon pushed the "OTA" updates (FP1, FP5 & FP8), and my phone was back to good-as-new performance. Actually, the phone is quite snappy now.
Needless to say, I'm still concerned about the Charge. I am not up for contract renewal until March of 2014, so I'm just planning on doing a factory reset whenever I have these problems.
I recently read an article, stating that a bug was discovered in Feb 2013, which allows many devices made in the last 4 years (since "Donut" flavor of Android) to be susceptible to a bug taking advantage of "Master Key". It claims that a dev could unknowingly push an apk to the Play store, which is infected with this issue. It seems to be a stretch. Here's the URL to the article:
http://tinyurl.com/kj63ae8
I have followed the suggestions outlined in the article, and found that the Samsung droid charge is susceptible. However, I've read a bit on XDA, and found that this is not really a huge problem, as it requires a user to install an infected apk, which doesn't happen all that often. It's a flaw in the OS which bug-devs are not actively taking advantage of, it would seem.
Here's my question, I know the few Droid Charge owners out there are still a bit hopeful that it will get an update to the Jellybean OS. Any chance this is possible? I for one, would love this!
Thanks for your consideration.

Were you trying to say something ArnettH_VZW? Your post under Verizon Wireless Customer Support is blank except for your signature.

Going deaf thanks to my Droid Charge screeching...

Have had my charge for about 4 months now, and off and on get the screeching reported by many Droid Charge owners. At first, assumed it was a new kind of "digital static" associated with the 4G, but have come to find it is far from normal compared to other 4G phones.
Verizon refuses to fix, replace and continues to have me "wipe the phone"...
Just wanted to see how many other Charge owners were experiencing this deafening screeching sound to gather names for the class action lawsuit when we all go deaf from it.
S
For VZW:
Hardware version: i510.06
Model# SCH-I510
Firmware version: 2.3.6 (no updates available)
Kernal Version: 2.6.35.7-FPI
Build # SCH-I510.FPI

I have had the same issue since I bought the phone. My mom has the same phone and the same issues. We can never complete a phone call with each other! Either there is a horrible screeching sound, or one of us can no longer hear or understand the other due to distortion. I've contacted Verizon in store and by phone and they are absolutely no help. They used to have the best customer service and the ability to upgrade when a phone was a piece of crap. The people are perfectly pleasant, but Verizon has not provided the employees with an actual solution. Just a list of "cure-alls" that fix nothing. I may have to look elsewhere next time I get a phone since I have had this phone for over a year and the problem is not resolved. Unfortunate, since I have been with Verizon since 1999.
I'm about ready to chuck my phone out of a window!

So frustrated with Droid Charge and the Customer Service

Going to receive my 5th Droid Charge tomorrow! Phone drops calls, phone shuts down when taking pictures, battery last for 2 hrs and there are no batteries in stock. The CSR told me to go to Amazon and order on and then Verizon will reimburse me...yeah, right! Or they will give me a Thunderbolt which I checked out after I got off of the phone and it doesn't sound any better. Can't understand why I have to settle for a phone that doesn't work most of the time. I have never been late on paying my bill and expect better quality and service than I am receiving.
No real recourse...take it or leave it attitude when speaking to ALL Verizon employees! They say they care but the service doesn't reflect their words. Been a customer for over 17 years and hate to move to another company and sure don't feel I should have to pay to get out of a contract on a phone that I have to shut down and bring up again when I need to make a call or send a text. SO FRUSTRATED!!!!!!!

We have two droid charge phones that we got in April on Amazon. We are trying to troubleshoot with Samsung and getting not much help. Phone dies quickly at times, but not other times. It consistently shuts off when taking pictures, though, on both phones. It is clear to us that the phone has a problem because we have two. I've seen two work-arounds. One is getting a bigger battery that requires a new larger phone back. The other is to put the phone in Airplane Mode. Apparently, this problem is due to a "power load" issue. So, the phones are inherently defective.
We likes the phones and at times we have fooled into thinking they are working fine... because at times the camera works fine. We haven't had any replacement phones because it seems that so many have this issue and therefore, what is the point. We would like to know if other Droid Charge cameras don't have this issue because we expect to be able to use the camera. We have 3 little boys and we already have lost pictures from the last day of school because we counted on this phone. Sounds like a small problem until you look at it that way.
Really wish Amazon, Verizon or Samsung could get us a good solution.

Droid Charge Software Update

I thought this was a routine update. I installed it. Many problems. No benefits. Why? I called cust no service and tech no support and they said there is nothing they can do. They can't fix anything and they can't undo what they called an upgrade. Are they kidding? I called for a credit on a new phone. The rep said no and would not let me speak with a supervisor. I then got a call asking me to rate the service from 0 to 10. It was very easy to press 0.

Since the posting, I received a third replacement for my phone. So far it is the best working phone out of all of them. It occasionally freezes up and I have to do a battery pull to get it stable again. I'm just quite unhappy because I didn't really even want the phone to begin with. Verizon called me and said they wanted to give me the early upgrade last year so I was like fine, but it has been a nightmare. Then I am approved for an early upgrade by two different managers from call centers and am told that they need to call me back to do the order, but I never get called back. When I call back, I get diverted and the new person on the phone ends up just wanting to send me a replacement Droid Charge. Then I finally get someone who will give me the upgrade, but then am surprised to find out that by upgrading, I will no longer be able to keep my current contract.
I have been a Verizon customer for one hell of a long time and have never had an issue until this past month, and am exhausted from having to make so many calls to Verizon. If nothing is resolved with my account by the end of my contract period, I am going to someone else.

Droid Charge - dropping service, no incoming calls, screen freezing, going black...

This is my 4th Droid Charge. I've never been so disappointed. Nor have I ever needed one to work more. Not a good time to have a phone that just plain is not up to par.
This replaced a Fascinate, that I did not have problems with until Verizon did some sort of "download" on.
Ph #1 - literally acted possessed. Until the manager saw for himself after treating me like a mental case. ie "Well, set the screen time out for TEN MINUTES, if the screen keeps going black!" So he did & it went black, not to be "restored" without being turned off & re-started. Then, when it did "time-out" suddenly it went into V-Cast...no one was near it. It also would go into airplane mode...I could not retrieve voice mail; after entering the 2nd of 4 #'s, the screen went black.
Finally, it got replaced after then entire staff "witnessed" the phone I had to live with day in & day out. Guess the customer is always wrong....until proven time & time again, that the phione REALLY IS defective despite years of never complaining about a phone.
Ph#2 - I NEED the voice dial....I do. I travel in my work I have appts. If I am going to be late NEED to be courteous & call. While driving on the freeway, getting off & stopping only makes things ten times worse. While in the cup-holder, I can tap that....say who to call...and viola...BUT....it immediately says "Turn phone off" ...then try again. Well. how many times can you do that?? I mean really. How many times are you expected to turn your phone off for an app that comes installed ON the phone & should work. Right??
Ph#3 - Would NOT hold the signal...AND Voice Dial did not work.... did not back up info....messages did not come through, nor did phone calls. {even in the Verizon Store!! NO SIGNAL...they erased my phone for the umpteenth time!!! Grrrrrrr]
Ph #4 - arrived with YouTube loaded...to "How to Use Your Android Phone" !!!!!!!!!!!!!!!!!!!!!!!!!!! No kidding.
Screen locks up. Screen goes black & phone turns itrself off. Will not hold a signal...calls not coming through....
I saw others are also having these same issues. VERY frustrating trying to do "business" from a phone that is totally uncoopereative & unrealiable.
Very disappointed in this phone.

Steve, if the tech says get a replacement then that is what I would do.
But before I did, I would have them walk me thru a hard reset.
Sometimes that will help with ALL sorts of problems.
Godd luck!

No GPS on DROID Charge After Update (ED2)

I've had my DROID Charge for over two weeks now. I won it in the DROID Landing scavenger hunt. The GPS has been on par with other Samsung Galaxy S phones. It's slow to lock, but it works well after it does.
After the device came out, Verizon pushed an update (ED2). According to the documentation I've read, it only affected Samsung Media Hub. I'm not really a Media Hub user, so I wasn't going to be affected by the 'downgrade' in functionality.
However, since the update, my GPS no longer locks. I can be standing outside, clear skys, and I'm only ever shown at the cell tower level on Google Maps; A big blude circle, near my location. It never hones in closer than that.
I've tried rebooting the phone, clearing the GPS Cache (with the GPS Status app http://j.mp/iijkwk), and redownloading the aGPS data, with the same app.
One time today, while walking to the coffee shop, my GPS locked on. Other than that, nothing.
Has anyone else seen this issue? Any more suggestions to fix, or at least put a band-aid on it?
Thanks
Breon

I understand your frustration because Vz Navigator is a great feature that many users depend on when traveling. Since you have cleared the Cache, rebooted, and you've downloaded the app again, I would try a few other steps. Ensure the Gps location is on and the Location Based services have the proper settings. You can use the directions below:
GPS steps:
From the home screen, select Applications.
Select Settings.
Select Location & security.
Select Standalone GPS services.
Enabled when a orange check mark is present.
If presented, review the disclaimer then select Agree.
Location Based Services instructions:
Navigate to the http://www.verizonwireless.com/b2c/index.html website, enter the 10-digit mobile number and password then click Sign In.
To register, click Register then follow the step-by-step instructions.
Click My Service > Navigator.
Click Manage Online.
Click Settings (upper-right corner, above the map).
Click Privacy Settings (under End User License and Privacy Settings).
Select a privacy setting then click Save.
Click OK.

To many issues incredible 2

I purchased the incredible 2 in may 2011 , since then I am now on my fourth phone. I have had to return each one for so many issues and find it hard to believe when tech support tells me its the first time they hear of a problem. I have spoken with at least 30 different tech support staff over these few months as well as HTC directly and to date NO resolve. Here are some of the issues I have encountered.
3 G always remains at 1G if it does show 3 G and I attempt open even the market it drops back to 1G. There are times when the market takes more than ten minutes to load.
Next is the battery life, after a full charge the battery reduces to 15% in about an hour to an hour an a half.
My settings such as sound, or mobile network arbitrarely alter themselves. The ringtones change, the applications settings change and also the ability to download applications change not allowing the phone to download apps. I have to manually go and change all the settings over and over again.
My phones no longer allow me to use HTC clock widgets, either I get a force close , unupdated weather and none of the alarm clocks, timer, world clock etc..are accessible. HTC even asked that I video tape the widget issues and send it to thier escalation department, which I did. According to HTC they cannot duplicate the problem, but are fully aware of the issue. Verizon on the other hand claims to know nothing.
The HTC s get more widgets always tells me unable to load or unavailable. Clearly this us an issue with HTC product and more than a month has passed and no reseloution in sight.
I received my 4th incredible 2 in the mail today and immedietly called Verizon to say I am not accepting this and I now want another phone by anyone other than HTC.
Clearly people are posting these issues and many more but sadly none if them seem to be being addressed. It is my hope that my next phone coming tomorrow will work. So much for that so called most reliable service. Just a side note as I typed this my keyboard now seems to disappear and or will not allow me to back space.
My hope is those who have all these issues bombarded HTC and their carrier so the products sold are functional and we get what we pay for.

pipster wrote:
I purchased the incredible 2 in may 2011 , since then I am now on my fourth phone. I have had to return each one for so many issues and find it hard to believe when tech support tells me its the first time they hear of a problem. I have spoken with at least 30 different tech support staff over these few months as well as HTC directly and to date NO resolve. Here are some of the issues I have encountered.
3 G always remains at 1X if it does show 3 G and I attempt open even the market it drops back to 1X. There are times when the market takes more than ten minutes to load.
This is a network issue not a device issue, how strong is your network connection? How many bars do your device have?
Next is the battery life, after a full charge the battery reduces to 15% in about an hour to an hour an a half.
All 4G devices has quick battery drain issue because of the power the radio requires to recieve reception. You could have learned of this from a number of forums because it is widely reported, usually a extended battery resolves this.
My settings such as sound, or mobile network arbitrarely alter themselves. The ringtones change, the applications settings change and also the ability to download applications change not allowing the phone to download apps. I have to manually go and change all the settings over and over again.
If you are using device as Mass Storage and use custom ringers this is a normal situation because the phone can not access the ringer file that is stored on sd card when it is in Mass Storage mode, usually a restart resolves this. Now as for the network connection I would need more info to understand what you mean.
My phones no longer allow me to use HTC clock widgets, either I get a force close , unupdated weather and none of the alarm clocks, timer, world clock etc..are accessible. HTC even asked that I video tape the widget issues and send it to thier escalation department, which I did. According to HTC they cannot duplicate the problem, but are fully aware of the issue. Verizon on the other hand claims to know nothing.
Weather updating error sounds like a network issue again but as for the Force Close have you tried checking installed apps are not causing this issue because I have seen this regularly..
The HTC s get more widgets always tells me unable to load or unavailable. Clearly this us an issue with HTC product and more than a month has passed and no reseloution in sight.
Another possible network issue..
I received my 4th incredible 2 in the mail today and immedietly called Verizon to say I am not accepting this and I now want another phone by anyone other than HTC.
Clearly people are posting these issues and many more but sadly none if them seem to be being addressed. It is my hope that my next phone coming tomorrow will work. So much for that so called most reliable service. Just a side note as I typed this my keyboard now seems to disappear and or will not allow me to back space.
My hope is those who have all these issues bombarded HTC and their carrier so the products sold are functional and we get what we pay for.
Sounds like you are having reception issues in my opinion and no matter what device you recieve will resolve this and also you may want to try running device without installing ant 3rd party apps and see what happens because the issies you are having isnt a device issue.

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