Droid Charge Software Update

I thought this was a routine update. I installed it. Many problems. No benefits. Why? I called cust no service and tech no support and they said there is nothing they can do. They can't fix anything and they can't undo what they called an upgrade. Are they kidding? I called for a credit on a new phone. The rep said no and would not let me speak with a supervisor. I then got a call asking me to rate the service from 0 to 10. It was very easy to press 0.

Since the posting, I received a third replacement for my phone. So far it is the best working phone out of all of them. It occasionally freezes up and I have to do a battery pull to get it stable again. I'm just quite unhappy because I didn't really even want the phone to begin with. Verizon called me and said they wanted to give me the early upgrade last year so I was like fine, but it has been a nightmare. Then I am approved for an early upgrade by two different managers from call centers and am told that they need to call me back to do the order, but I never get called back. When I call back, I get diverted and the new person on the phone ends up just wanting to send me a replacement Droid Charge. Then I finally get someone who will give me the upgrade, but then am surprised to find out that by upgrading, I will no longer be able to keep my current contract.
I have been a Verizon customer for one hell of a long time and have never had an issue until this past month, and am exhausted from having to make so many calls to Verizon. If nothing is resolved with my account by the end of my contract period, I am going to someone else.

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Anyone having issues installing new Droid Razr update? Selecedt Settings, About, System Update and it states Your Device is Up to Date? Its actually not up to date.

I revived the update and it failed to update and wouldnt recognize my sim!
I did a factory reset and it froze my phone.. I have had 7 razr's with problems and I should not have to deal with this. They told me I can call motorola...*** gfy! I am a costumer ...you call! They said I can switch out my phone for a droid charge or thunderbolt...are you joking you *** hole they sell for ten bucks on ebay. They said that there was no know issues for the razr on their system...bull **** the last ten techs told me there was..with the screen and battery and with 4g not holding. Then she said the update was to fix the battery life...but you just got done telling me there was no know battery issues..so they must of just been updating it for??? the razr maxx has a bigger battery and a screen with a different glue to fix two know issues. thats why it was released 4 months after the razr...they sure know how to sell ********?? or do they?? being a part of the purchasing department our 300 employees will be choosing a different carrier soon.

No GPS on DROID Charge After Update (ED2)

I've had my DROID Charge for over two weeks now. I won it in the DROID Landing scavenger hunt. The GPS has been on par with other Samsung Galaxy S phones. It's slow to lock, but it works well after it does.
After the device came out, Verizon pushed an update (ED2). According to the documentation I've read, it only affected Samsung Media Hub. I'm not really a Media Hub user, so I wasn't going to be affected by the 'downgrade' in functionality.
However, since the update, my GPS no longer locks. I can be standing outside, clear skys, and I'm only ever shown at the cell tower level on Google Maps; A big blude circle, near my location. It never hones in closer than that.
I've tried rebooting the phone, clearing the GPS Cache (with the GPS Status app http://j.mp/iijkwk), and redownloading the aGPS data, with the same app.
One time today, while walking to the coffee shop, my GPS locked on. Other than that, nothing.
Has anyone else seen this issue? Any more suggestions to fix, or at least put a band-aid on it?
Thanks
Breon

I understand your frustration because Vz Navigator is a great feature that many users depend on when traveling. Since you have cleared the Cache, rebooted, and you've downloaded the app again, I would try a few other steps. Ensure the Gps location is on and the Location Based services have the proper settings. You can use the directions below:
GPS steps:
From the home screen, select Applications.
Select Settings.
Select Location & security.
Select Standalone GPS services.
Enabled when a orange check mark is present.
If presented, review the disclaimer then select Agree.
Location Based Services instructions:
Navigate to the http://www.verizonwireless.com/b2c/index.html website, enter the 10-digit mobile number and password then click Sign In.
To register, click Register then follow the step-by-step instructions.
Click My Service > Navigator.
Click Manage Online.
Click Settings (upper-right corner, above the map).
Click Privacy Settings (under End User License and Privacy Settings).
Select a privacy setting then click Save.
Click OK.

Droid 2 Software update failed.

I am having problems with installing the update software on my phone. I have read the PDF file and if the error message pops up after removing battery and putting it back and turning it on and download the update. I have done this 6times and every time, it will fail. I have no idea what else I can do.
Can anyone help me?
Thanks.

Its frustrating to have the device keep freezing when trying to receive the update. I will definitely attempt to resolve this right away How many bars of signal strength are you showing? Is your device using a WIFi signal? Do you have the device backed up with your Gmail account? If so please hard reset the device. Please repost with your results.
Thank you

Software update for the Samsung Charge

I am on my third Charge.......I had a Droid, and a Droid X and loved the Droid X with very few problems. However I have had nothing but problems with my Charge.......each of the charges had the same problem.......I would keep getting a pop up message stating I needed network connection even though I was showing 4 bars. I could take out the battery and it would work for a while and then I would have to take out the battery again....finally taking out the battery didn't work any more. I am in a 3G area so when I went in to the Verizon store it worked for them......so I left then it dawned on me that in the store we were on 4G......do I went back in and sure enough on 3G it did not work. They went through all the check points with their tech and sure enough nothing worked and so ...my third phone!
All this to ask "When are we gettiing an update for the Charge? We pay a lot of money for these phones and I expect them to work......at least timely bug fixes!!! We do not have a land line so it is important that my phone works in a dependable manner and considering the cost I don't think that is asking too much!
Does anyone know when an update is coming out for the Charge?
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Re: Software update for the iPod Nano 6th Gen
There is already new hardware for the nano (7th Generation) and it would take a hardware modification to put video on the 6th Generation Nano so no speculation was needed, Carl had the correct answer.
My Original iPod Nano received updates beyond it's generation, there is no reason to conclude this would not be possible for other models and generations. Why would the iPod Nano 6G need a hardware modification for video playback? It already can do analog composite video output for viewing slideshows with music and transitions on a TV and can handle full photo resolutions. The iPod Nano 6G seems more than capable from a hardware perspective of video playback, it's just that the screen is tiny small for viewing video realistically for any length of time with comfort. That can be rectified by using the onboard TV out feature, though battery life might be miserable. It has nothing to do with the release of the iPod Nano 7G.

Any Chance Droid Charge (Samsung SCH-I510) Will Get Another OS Update?

I received the Charge, free of Charge (pun intended!) a little over a year ago. They were giving them away for a 2-yr contract renewal, and I bit!
I've had the Charge for approx. 16 months. During that time, I have received 3 OTA updates (FP1, FP5 & FP8). I have also noticed several problems mentioned in these forums already. Most notably, the problem causing me the most grief is when multiple instances of the phone are created (launched by me, after no activity after each app instance). All app instances appear simultaneously, and the poor person on the receiving end of the phone call hears me talking through several phone apps simultaneously ... echoing like mad. Usually, a reboot clears this up.
I should mention that this problem doesn't happen nearly as much since FP8 was pushed. Don't know if that was a coincidence or not. But the problem does still happen occasionally.
I recently had another critical issue happen. All of a sudden, I was getting force closes from many apps simultaneously, including system apps (com.android processes). The phone became unusable. Factory reset didn't resolve the problem. After doing some research, I found that I could push stock software and re-partition the memory space again through ODIN. I did this, and had no success at first because the phone thought I was using a non-stock battery, even though nothing had changed with the battery (stock battery received with the phone). After pulling the battery, and re-installing, and pushing the stock software w/ re-partition (pushed the original EP4D flavor of OS), the phone operated as it did when I first received it. Verizon pushed the "OTA" updates (FP1, FP5 & FP8), and my phone was back to good-as-new performance. Actually, the phone is quite snappy now.
Needless to say, I'm still concerned about the Charge. I am not up for contract renewal until March of 2014, so I'm just planning on doing a factory reset whenever I have these problems.
I recently read an article, stating that a bug was discovered in Feb 2013, which allows many devices made in the last 4 years (since "Donut" flavor of Android) to be susceptible to a bug taking advantage of "Master Key". It claims that a dev could unknowingly push an apk to the Play store, which is infected with this issue. It seems to be a stretch. Here's the URL to the article:
http://tinyurl.com/kj63ae8
I have followed the suggestions outlined in the article, and found that the Samsung droid charge is susceptible. However, I've read a bit on XDA, and found that this is not really a huge problem, as it requires a user to install an infected apk, which doesn't happen all that often. It's a flaw in the OS which bug-devs are not actively taking advantage of, it would seem.
Here's my question, I know the few Droid Charge owners out there are still a bit hopeful that it will get an update to the Jellybean OS. Any chance this is possible? I for one, would love this!
Thanks for your consideration.

Were you trying to say something ArnettH_VZW? Your post under Verizon Wireless Customer Support is blank except for your signature.

Two Droid 2 Global phones - Flaky since software update

I have two Droid 2 Global phones which were purchased at the same time. Ever since the last software update, which I believe was the Gingerbread update, these phones have been acting flaky in several ways with various features just shutting down and only a restart of the phone able to make them work again. Both phones have been having the exact same problems so that leads me to believe it is likely software related.
1) It quits ringing...even with ringing volume turned all the way up, incoming calls just don't ring. Same with text messages. Restarting phone fixes the problem.
2) The camera will take a picture, but when you go to look at it in the gallery, it is just a blank image. Unless you go look at the gallery, you have no way of knowing the picture didn't take. Once again, restarting the phone fixes this.
3) I have similar issues with the bluetooth. I sync it up to my car stereo, but sometimes it just won't sync until I restart the phone.
With the age of these phones, I suspect there are no more software updates on the way from Verizon. Can anyone confirm that? Unfortunately, the last software update also prevented <Deleted per the Verizon Wireless Terms of Service.> Any suggestions on how to get these phones some sort of software update or useful again? A phone that doesn't ring isn't much use.
Message was edited by: Verizon Moderator

Hi jksoft,
I know how troubling these difficulties can be especially when it's happening to two lines of service. I extensively researched this trouble in our database as well as Motorola's and was unable to find this as any known trouble. The gingerbread update was the last release for the Droid 2 and no expected changes as of now.
Are you using the ringtones and notifications that are preloaded in the phone or the ones you have obtained elsewhere? If you haven't tried it yet, please use a notification tone and ringtone that is from the device itself. Let me know if this makes the device work correctly.
The trouble with camera and bluetooth don't have troubleshooting steps other than doing a hard reset of the device. This will completely wipe out the device but items like contacts and media can be backed up. To complete the reset go to http://bit.ly/rqKDhh and follow the steps for the preferred method. Please keep us posted as we may need to file an investigation with Motorola to review this.
Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

I was doing the software update when my iphone died so i pluged it in and when it turnes back on after the white apple on the screen the screen just showes the blue itunes logo over the word itunes over the picture of a charger. ive tried reseting it

i was doing the software update to my iphone 4s and my phone died. i pluged it in and when it turned on after the white apple the screen showes the blue itunes logo over the word itunes over an image of a charger. i tried reseting my phone. i cant figure out how to get past this point

See Here > http://support.apple.com/kb/HT1808

I get a error message "To charge faster, use the cable and device that were provided with this phone" when charging my Samsung Galaxy note 3. I took it to a store last week and they said it has something to do with the last software update. They tried ch

I get a error message "To charge faster, use the cable and device that were provided with this phone" when charging my Samsung Galaxy note 3. I took it to a store last week and they said it has something to do with the last software update. They tried charging it at the store and got the same message. I was given another phone, I still get the same error with the new phone.

Wowuor,
Thank you so much for reaching to us today. I want to make sure that we get the device charging the correct way. There is no physical or liquid damage to the phone or to the power cord correct? Did this error just start to appear as of last week? Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport

After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.

After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.

After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.

HT4061 good morning! I just did a software update on my phone (finally) last night and now my phone will not come on. All it keeps showing is the charger pointing up to a blue circle with iTunes inside and will not go any further. Can ANYone please expl

Good Morning,
I just did a software update on my phone (finally) last night and now my phone will not come on. It keeps showing the charger pointing up to a blue circle with iTunes inside and will not go any further. Can ANYONE help me please???

The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.

"The iPod software update server could not be contacted. The Server does not support this version of iTunes." Any thoughts? Also, iPod will not turn or or charge (tried in my laptop, house computer and dock) I have all the lastest updates to my knowledge

"iPod software update server could not be contacted. The Server does not support this version of iTunes." iPod will not turn on or charge or reset settings. I tried plugging it in my laptop, house computer and docking station to charge and nothing. Also, I have all the latest software updates to my knowledge. This is a classic 8GB iPod, running of Windows 7. Any thoughts/suggestions?

only thing that seems to work so far is syncing without photos and also check here https://discussions.apple.com/thread/3206849?start=30&tstart=0

Since I downloaded the recent software update, my battery charge lasts about 1/10 as long. Is there a new option that I can turn off that might be draining my charge?

Since I downloaded the recent software update, my battery charge lasts about 1/10 as long. Is there a new option that I can turn off that might be draining my charge?

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HT4061 software update malfunction and now my phone has a pic of a charger pointing to itunes

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2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
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The Droid 4 Soaktest are going to be starting soon To check out the new Software for the Droid 4, KitKat is NOT going to be part of this Update but at Least it's a new update to help render any issues the phone may have been experiencing... B33
http://www.droid-life.com/2014/01/02/droid-4-soak-test-of-new-software-update-about-to-begin-no-kit-kat-to-be-had/

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