Droid DNA Not Displaying Number of New Texts on Icon

Verizon replaced my damaged Droid DNA with a new one. The replacement doesn't display the number of new texts I've received on the text icon on the home screen the way my original one did. Now in order to see if I have any new texts I have to hit the icon on the home screen and go to texting to see if anything new is there. I have a tone set for new texts and that works fine if I hear it or I don't have the phone shut off in the theater, but I'd like to be able to just glance at the home screen and know immediately if anything came in the way my previous DNA did.

The phone does not show unread emails
The phone does show un-listened to Voice Mails
The Update in Settings says No Software Update Available
I'm not using a messaging App
The phone is a replacement from Verizon and everything is as it was
delivered to me
Thanks, Michael
On Sat, Mar 22, 2014 at 10:37 AM, Verizon Wireless Customer Support <

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