Droid DNA WiFi issues. No wifi over gsm

I just recently upgraded and got a DROID DNA just yesterday. I was told by the sales rep that the DNA can be used internationally over GSM networks. Today when I put in my sim card it the GSM network does come on but it fails to detect WiFi !!! It just says no network available. Please help me out because this is really really important for me!

As well as what you have said about power cycling the Homehub etc have you tried a factory reset of the Homehub by pressing a pin into the recess button on the rear for about 20 seconds. This can often sort out wireless problems. You will have to select the wireless channel again after you have done this because it will turn the smart wireless back on. 
Do you have any other wireless devices, how do they perform? It could be that your computer is the problem rather than the Homehub. Have you checked the computers wireless network card drivers are up to date via the card manufacturers website rather than Windows.

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    my phone says it's up to date. currently i'm using a Plantronics M55 headset that, from what i've read, doesn't have any connection issues.

    Graggk, the following is is not an answer, but a potentially usefull debugging step:  Turn off your WiFi (if you haven't already) and see if the connection improves.  The reason, is that bluetooth shares the 2.4GHz unlicensed radio bands with WiFi -- so they're essentially sharing the spectrum and your WiFi transmitter interfere's with your BT receiver.
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  • Droid DNA HTC Sim Card Issues Part 2

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    Message was edited by: Verizon Moderator

    I wish it were that easy...
    See their reply. (copy and pasted below)
    Now I just wait for the next time my phone leaves me in a lurch..  As if I have not already done this each time..LOL
    Thank you for contacting HTC technical support.
    I am sorry to hear about this inconvenienvce with your device.
    Laurie, in order to fix this problem with your phone first of all please follow these instructions:
    1.  Perform a soft reset to the device.
    This  can be done by holding the POWER button until the phone shuts off for  15 seconds, then power the device back on and try again.
    2.  After that you can toggle to Airplane Mode > From the Start screen,  select All Apps > Select Settings > Tap the slider to turn  Airplane mode.
    Once device is in Airplane mode, tap the slider to turn off Airplane mode.
    3. If this does not resolve the issue, please remove and reseat the SIM and try again.
    Before  removing the SIM, be sure to power off the device. Remove the SIM tray  using the SIM ejector tool.  Inspect the SIM card for any damages.  Remove and re-place the SIM onto the SIM tray, ensuring the SIM is  properly seated before placing the SIM tray back into the device.
    If after powering on the device and the issue is not resolved, please proceed to the next step.
    Replace  SIM card, after replacing the SIM card, be sure that it is properly  seated onto the SIM tray before placing it back into the device.
    If after powering on the device and the issue is not resolved please reply to this email or call us at +1-866-449-8358 from 8AM to 1AM ET, 7 days a week.
    You can also visit us at http://www.htc.com/www/support/ for more information about HTC.
    Thank you for contacting us and have a good day.

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    Hi sgunturi,
    Thanks for visiting Apple Support Communities.
    If you're not able to download apps or the iOS update over Wi-Fi, I'd recommend first updating your iPad mini using iTunes, if possible:
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    iOS updates require a persistent Internet connection, and the time it takes to download the update will vary according to the size of the update and your Internet speed. You can use your device normally while downloading the iOS update, and iOS will notify you when you can install the update. To improve the speed of the download, avoid downloading other content.
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    A Wi-Fi connection replaces the physical part of an IP based network. You need to buy Wi-Fi access points and configure them to form your network (there are all kinds of access points on the market) and then you need to connect one end to the PXI module (assuming it has an Ethernet port) and one end to the PC (usually through an Ethernet port or through USB). Once you do that and you have the IP addresses of at least one device, you can communicate between them.
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  • Droid DNA Mobile Data Connectivity Issues

       I have the HTC Droid DNA, about 6 weeks old, and for some reason my phone has randomly started to lose connection to mobile data. I've never dropped it or spilled anything on it, so I don't understand why this is happening. I've tried turning my phone off and on again, changing the preffered network to global and back to LTE, and removing and re-inserting the SIM card..but it still randomly happens. My phone can be fine for a week and then it will randomly just disconnect from mobile data again.
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    >> Duplicate post removed for cross-posting violations of the Verizon Wireless Terms of Service
         See Droid DNA Problem, No SIM card error for original message <<
    Message was edited by: Verizon Moderator

  • Droid X Wifi constantly disconnects

    What is the official word from Motorola / Verizon on the Wifi issues with the DX?
    It is well documented that there is a major issue with the wifi connectivity:
    http://www.droidforums.net/forum/droid-x-tech-issues/60617-wifi-woes.html
    http://phandroid.com/2010/07/21/droid-x-experiencing-wifi-connectivity-problems/
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    Runnin WRT54G v2 w/ WPA2 -> AES+TKIP

    Good Afternoon felickz,
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    Sincerely,
      JonathanK_VZW
    VZW Support
    Follow Us on Twitter@VZWSupport

  • Who else is having MAJOR issues with their Droid DNA post 4.4 (KitKat) update??

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        I'm sorrry to hear you're having so many issues with your Droid DNA after your update pl124. I can understand the frustrations you're experiencing but we are here to help. Have you performed any trouble shooting steps with us regarding the issues you're having? Although I'm unable to fix any of the functionality changes caused by the update, I can help with the issues. Are you using a 3rd party messaging app? If so, its always a good idea to temporarily remove it to see if its causing an issue. We also recommend safe mode, which disables all apps and allows you the opportunity to readd them one at a time to see if that particular one is causing an issue. Here are the steps http://vz.to/1g3i9mj .
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    The great thing is you always have the chance to download apps from the app store to help with personalization for your ringtones, wallpapers, graphics, and minor functionalities. I know its upsetting to have so many changes after personalizing your phone but we hope the software gave you some benefits. If you continue to have problems, a hard reset is the last step that can usually correct minor issues but will also require a complete reset back to factory settings. Keep us posted and let us know if the phone gets better with some of the steps above. We want you to love your phone again and only change devices because you are ready for the latest and greatest and not because of issues.
    KinquanaH_VZW
    Follow us on Twitter @vzwsupport

  • HTC Droid DNA issues after update to 4.2.2 (Software Version 3.06.605.4)

    Since updating my HTC Droid DNA to 4.2.2 last month, I have several recurring issues:
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      - R

    The 4.2.2 OTA update for our phone is garbage. I broke my DNA took it back to best buy once i recived the new one i Stupidly downloaded the update.
    >>Rooting discussion removed to comply with the Verizon Wireless Terms of Service<<
    Message was edited by: Verizon Moderator

  • HTC Droid DNA - How to enable Call Forwarding in GSM mode in International Network

    Hi,
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    I don't think you can, call forwarding is enabled by Verizon here in the states.  Maybe check with your carrier?

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  • Droid DNA SIM card issue--I want to be issued a completely different phone.

    So as most (if not all) Droid DNA users are aware--there's a BIG problem with the device/software. The updates aren't fixing it like they are supposed to, in fact for me the errors are worse than ever! A simple restart won't even get rid of it so I have to do it 5 times before it finally goes away. I don't want to be issued another Droid DNA that is going to be just the same with the same issue (thats simply a waste of my time and frankly the Droid DNA has already wasted enough of my time already)
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    So I wanted to give you all an update, I finally decided to do a chat with a verizon online rep--I refuse to go to a store in fear that I might blow up. I guy I talked to was understanding to the issue and told me what I needed to do..do I like what he said? No, but I was at least happy he understood the frustration and actually ACKNOWLEDGED that this is indeed an issue.
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          I backed all my pictures/contacts up on goggle+ and all your apps will be in google play (all except my candy crush           extra lives which I thought was odd/conspiracy)
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           I want to say I'm made as all get out but I guess I understand that its a HTC issue and not so much a Verizon                      issue..they are basically just stuck in the middle. Do I agree with having to contact HTC--NO. But at this point I will           do whatever I have to do to get a new phone because I HATE THIS PHONE.
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    (to go to Chat: go to Verizon wireless website>contact us (upper right hand corner)>get in touch>Chat now (if avail)

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    I have the same exact problem. There's another thread about this as well:
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