Droid eris replacement

My Eris won't start up anymore due to some internal virus or something. Since verizon doesnt hold droid eris's anymore, would I get an incredible instead through the warranty?

redsox44344 wrote:
My Eris won't start up anymore due to some internal virus or something. Since verizon doesnt hold droid eris's anymore, would I get an incredible instead through the warranty?
If you have a virus,you can actually over come that.Just wipe out everything in the phone. Back up the most important stuff you have (pics,video,texts..etc). Also you can download the free app called Lookout. That'll scan for virus. Warranty will send you a refurbished device. My guess would be that you would get the motorola droid.

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Facebook won't download on droid eris replacement phone

I just received a replacement phone yesterday for my Droid Eris. As I was getting things set-up, I tried to install/update the Facebook app. It goes through the whole process and then says Installation Unsuccessful. So when I click on that, it says Insufficient Storage Available. But, 1. it's a new phone and 2. when I check the storage on the phone, I have more than enough. Therefore, whenever I try to log-in on the widget, it won't let me and pops up saying An Error Had Occurred During the Sign-In. Please Try Again Later. I know my log id and password are correct because I can log-in through the browser. Any suggestions or help??????
Thanks!!

I understand how important it is to stay connected with friends and family, and Facebook makes it that much easier. I'm here to help.
One thing you can try is clearing out the cache memory on the device for the Facebook app. Go to setting > Applications > Manage Applications > look for the Facebook app and select the clear cache option.
If clearing the cache doesn't help then try removing the Facebook app and re-downloading it.
Hope these suggestions help. If you need further assistance please post back and I'll be more than happy to further assist.

Droid Eris warranty replacement

Does Verizon still have Droid Eris's to replace, or should I get a Moto Droid/Incredible as a replacement instead?

The phone handles eclair, and even froyo just fine. There is just too much junk added in and I think was somewhat poorly written. The general speculation is that some phones had different components that didn't jive with the software and that's why some had so many issues and some had none. I have a custom froyo rom on my Eris with the bloatware removed and the phone absolutely flies, not to mention with moderate usage I can get a full 24 hours of battery life on a single charge. I will probably still replace it due to the blown speaker, but I love this phone.

6 hr battery life on a Droid Eris out of the box

Hello eveyone.
I need help I just changed my blackberry storm for the Droid Eris.
Right out of the box and charged the battery lasts 8 hrs tops then it's decresed to 6 hrs.
THhis drop was due to my twitter and facebook usage which is very low and some emails that come in now. I cant surf the net due to the battery drop.
My old storm would go on for 2 days 1 full day with heavy usage. This is a new phone...what gives?
Thx.

It isn't the phones fault. It is due to an under amped battery. It is a strong phone that needs more juice. I would be hard pressed to believe the motorola droid or any other android phone has a huge difference in battery time. If there is a huge difference you don't use the phone as much as some of us do then. I purchased the 1750 battery from seido. Would have got the next one up the 3500 if it had been the price it is now. I recommend buying two and an external charger. I am getting ready to buy another 1750 and charger. This will increase the life of the battery for two reason primary reasons. Proper time for charging and the fact it isn't in use makes the charging cycle much better and effecient. I work in a hospital and get my phone searching quite often, from one netowork type to the next. I can get a solid 12 hours with 20% left at thend of the night when I get home. I have FB chat up litterally all the time bloo, I don't twitter that much but I get updates. I get mail pushed via gmail now. I do use wi-fi off and on as well. Since I'm in doors I don't actually leave the gps on, waste of power in general. Any of the newest smartphones have an underpowered battery. BB doesn't use use the web in the same fashion as android does and it isn't multitasking which is one of the big killers ont he phone. Use a task killer, select the improtant apps to ignor and make sure it cancels stocks and mp3 store, waste of cpu there. You can maximize the power you get with the battery you have, but the 3500, will add a small bit of thickness, but who really wants a hardworking model for a phone. She (the phone) just doesn't feel the same. Sorry to ramble so much, but it gets me when people say it is the phones fault or HTC is the cause. I disabled sense UI for a week and used the open UI that android has. I lost an hour and a half on the average daily, so I have to say from doing that and then turning it back on and getting the missed time back sense UI isn't the cause. I didn't notice any extra pps running when I used the open UI so I have no idea why it acted that way. It coudl have been caused by background jobs that the Sense UI uses but wasn't since it wasn't enabled and the services still ran, now that I mention that I need to check that out. It is the wrong battery fo the job, plain and simple. Replace your moto droid batteries and you will see a huge difference too. You can charge the new batteries for less time(4 hours or less pending on charger) and they will say full, but you get bad results when you short change your batteries charge time. To get the most out of my batteries, I charge them for a full 8 hours, the reason I am getting another battery and ext charger with dock.(http://store.androidcentral.com/mobi-products-cradle-w-spare-battery-slot/5A100A6693.htm) and the battery I am getting (http://store.androidcentral.com/seidio-innocell-1750mah-extended-battery/8A37A6399.htm) or the bigger battery (http://store.androidcentral.com/seidio-innocell-3500mah-extended-battery/8A37A6374.htm) You can find better prices but these are for reference. A note on airplane mode: It disable all radios in the phone. You will not receive calls and txt/mms messages. Basically it turns your phone into a PDA. You can enable the wi-fi for access. Since I replaced my battery I don't do it that often but sometimes I find it neccesary to use airplane mode for some of the remote desktop use I do on my phone.

Droid ERIS Problems and needing to change to a new phone

I have upgraded to the Droid Eris early this year around March, now at the time Verizon only had the Motorola DROId and the ERIS. I read reviews on the Eris and for the most part they were fair to good most people complained about it beingslow and freezing. So with that in mind I went to the Verizon store to upgrade mainly because my LG DARE just was going bad. I was told of the ANDROID update 2.1 that was supposed to fix a lot of the problems that the ERIS was having. My ERIS had all of those problems and then some.So I waited and waited 2.1 dropped and the phone got worse freezing issues, calls to people I didn't call, and slow performance. I read all the tips to help like app killer downloads going into "settings" and kill the running apps. But with all that this phone still kept getting the SAME problem.So I have contacted Verizon several times and of cource I get the standard "You have a 1 year warranty to replace the phone with the same phone" so after that I decided to go back to Verizon and change out the phone with another ERIS. It came within 3-5 days and I started it up and the same problems happened again. It's like I never turned in my other ERIS. This is very frustrating now I know I had 30 days to return
my phone If I was dissatisfied, but I was led to believe that the android 2.1 update would fix my phone but it hasn't. And exchanging my phone hasn't helped either. So I am VERY DISSATISFIED with this phone! I need a solution I would like to return this phone and upgrade it to the DROID X mainly because the reviews and most customers I've talked to say that it's a better phone. I don't feel I should have to pay full retail price nor do I want to ad another line to my bill. I would like to pay the 2 year contract price of $199 with the difference taken out of my return of the ERIS. I've been a loyal customer with Verizon ever since they were CELLULAR ONE! I've never missed a bill or had a late payment. I think that I should be an acception for this because Verizon know that the ERIS is not a good phone they don't even carry it in the store anymore.
Someone let me know something.
VINCE BROWN

Try doing a hard reset on the device. Hope this helps!
From the home screen, touch the applications tab(located in the lower-left).
Touch Settings.
Touch Privacy.
Touch Factory data reset.
Touch Reset phone.
Touch Erase everything.

Droid Eris sucks

Does anyone else have problems with the Droid Eris? This phone is so terrible. Apps shut down for no reason. Trying to dial numbers is a pain, because of the lag. This phone is horrible. The IPhone is so much better. It sucks I have to wait until 1/26/2012 before I can upgrade, Verizon should let me upgrade now, because of how awful this phone is. Currently I am not even using the phone, I am using Google voice on my computer (its free). If they don't let me upgrade for free,I am just going to do an early terminiation. I can't believe how horrible this phone is. The Eris sucks! ahh feels good to vent. #$@# the Eris.

Have you tried any troubleshooting? Numerous people have reported issues like you describe with the Eris after receiving a software update, and many of those same folks reported that many of the issues were resolved when they did a factory reset on the phone to clear any data and applications. Starting over fresh allows you to install apps one at a time, and may resolve any conflicts, or at least help you identify any problem apps and remove them.
If you call Verizon's 1-800 number, and choose option 3, you will be connected with tech support and they may have other suggestions for you as well. If they can't resolve your issue, and you have insurance, you could file with Assurion for a replacement device since yours doesn't work.
Finally, you do have the option to activate a different phone on your line at any time. You can contact Verizon and ask about purchasing a Certified Pre-Owned phone at a reduced cost, or buy a new phone from them at full retail prior to your upgrade date. You could also look for a used phone from another source and use that until you upgrade becomes available.
If another carrier has the phone and service you want at the price you want, then you should definitely consider paying the ETF and moving to that provider. Verizon does not meet everyone's needs by any stretch of the imagination.

I installed Firefox for Mobile on my HTC Droid Eris but it won't work. Why?

I have an HTC Droid Eris and it runs the Android 2.0 operating system. When I attempt to open it I receive a message that says: "This device does not meet the minimum system requirements for Firefox".
The website states: "Firefox 4 Beta is available for Android 2.0 or higher" so I do not understand why it won't work on my phone.

See this web page for system requirements, and an experimental version that might work on the Droid Eris: https://wiki.mozilla.org/Mobile/Platforms/Android#System_Requirements

Consistant Problems with Google Navigator on Droid Eris

Is anybody else having problems with their Google Navigator on a Droid Eris. This application stinks - I can never expect it to be there when I need it. About a month ago I was using it up in Northern Minnesota to get to a doctors appointment about halfway into the hour long drive it told me "GPS signal lost" then it proceeded to tell me "searching for GPS". It never found the GPS despite the fact that I was in Duluth - a larger city in Northern Minnesota. I ended up having to call the receptionist and she became my turn by turn navigator - embarrassing. I never had this problem when I had the VZ Navigator it was always very reliable. 9 times out of 10 it doesn’t work or takes so long to find a GPS signal that you get lost! Are there any tips, tricks or patches for this? I am seriously considering purchasing a Tom Tom.

Did you get any answers to your inquiry? I'm having the same problem with my Android LG Ally. Also want to connect with other users to find out how to get the last verbal instruction repeated. I miss that from my VZ Navigator. Is there a trick to triggering it?

Droid Eris does not show all apps in Market place

Being inpatient I installed the upgrade software that I got off the internet before the official one came through in May. I am trying to find an app i had on the phone before that but it doesn't show up in the market. I read it's because I have an unofficial version of the software.
How do I get the official. What version should I have on my phone? Right now it says I'm up to date.
Currently my phone is running
Firmware version 2.1
Baseband version 2.41.0402.02
Kernel Version 2.6.29-564a4a15
htc-kernel@and18-2 #1
Build number
2.26.6305.4 CL140744 release-keys
Software number 2.26.605.4

Get it here http://androidforums.com/htc-droid-eris/92096-verizons-ruu-official-2-1-droid-eris.html This is the official 2.1 rom from verizon, which is identical to the 3rd leak version. There is also a "market fix" app in the market, but that may just be for those pesky root users.

Droid Eris won't activate?

I just bought a Droid Eris off of ebay with a clean ESN. I was able to successfully activate it online, but then I call *228 and it activates. Then I try to make an actual call and it tells me my "mobile number is either not active or invalid." Why?

You might want to call vzw tech support on that one, just to make sure everything is in order.

How do I uninstall Firefox version that does not run on my Droid Eris?

I installed Firefox mobile on my HTC Droid Eris and then realized it does not work on this phone. How do I uninstall this when it does not even show up in my application downloads where I usually uninstall other apps?

Firefox should normally show up in the "Downloads" section of the Applications settings, like other apps. If it's not there, then there must have been a problem during installation. If it appears that Firefox is installed but is not listed in the settings, the only way I know to fix it is to do a "Factory reset" of all data on the phone. Sorry!

Droid Eris Erased Contacts

Last night I pulled out my phone and all of my cantacts were gone. My text messages just showed the numbers and not the names of the people I was texting, and my call history said "unknown" on every call. I have a Droid Eris and I don't know what to do. I didn't get an update or anything that would have messed with the phone. Can you help me?

andybuell16,
I can understand how important it is to have a working phone! I would be happy to assist with getting your contacts back onto your device.
Were your contacts syncing with your Google/Gmail account? If so, all you need to do is go to Settings and sync the Gmail Contacts back. Instructions and screen shots are included in the link below:
Gmail Synchronization - HTC DROID Eris ADR6200
Let me know how this works out for you!

How do I delete my email address that is paired with my Droid and replace it with another email address? thanks!

How do I delete the email address that Veriozon Wireless rep paired with my Droid and replace it with a different address?

The easiest way would be to go to menu>settings>accounts & sync, select the account (I'm assuming you're referring to your gmail account, so select google), then press the remove account button at the bottom. You may lose all your contacts and other data associated with your google account, possibly even your apps, so be aware of this beforehand. You can then add the new account from the accounts & sync menu.
If you are willing to completely start over with your phone, another alternative would be to factory reset it (menu>settings>privacy>factory data reset). This will return your phone to an out-of-the-box condition, and you can use a different gmail address if you like.

Droid Eris touch screen not working

I have the droid eris. I got it off a friend and its been working just fine and all of a sudden the touch screen stopped working. i tried taking the battery out and putting it back in and it still doesnt work. i cant slide and unlock nor are any other touch buttons working. any solutions?

Hello cfarrell856,
Without a touchscreen, you don't have a phone! We need to get your phone fixed quickly! There is an alternate master reset that you can perform without a working touchscreen. I will include a link with the steps. If the reset does not fix the issue, then it's hardware related and you will need to activate another device. Let's hope the reset fixes it!
Click here and follow the "Alternate" method: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=27431
Thank you!
Katie H
VZW Support
Follow us on Twitter @VZWSupport

Droid eris all sorts of jacked up

i have a droid eris and everything worked fine before hte update. then it started force closing messages almost every other time i had a text. i took it to the store and they did a factory reset on it and said that was all they could do. and everything worked fine for a while.
then a few weeks ago it started back up again. only worse. now instead of just messages, just about anything i open up ends up force closing. i cant send messages while it is plugged into the charger, and if i actually can it takes about 3 minutes to type 4 words because of the lagging. it automatically scrolls left, so when i type my messages come out backwards, or if im at the home screeen it scrolls all thwe way to the left screen and wont come back.
i havent added any applications since the factory reset they did, and i cant stand using my phone anymore. if i take it to verizon are they going to say the same thing, give me a refurbished eris that will prolly have the same problems or can i change to a different phone?

This phone is unbelievable. It is obvious Verizon messed up bad on this phone and wants to limit its losses, because they put it on discount only weeks after it came out, and now it isn't even on their online store. They come out with the Incredible, and leave us all screwed over with these barely working pieces of.
I can't describe how angry I am at Verizon. I went to the store where I bought it when I was still in my 30 day period, and the guy promised me that an update was coming out soon that would fix the bugs and soon it would be better. As we all know now, the update only made it all worse. I did a system restart with HTC a few months ago to fix some issues I had, and instead I lost my contacts. To this day they don't load properly. I went in last week to the same store and the woman was so dismissive of me, essentially saying "too {word filter avoidance}
bad, buy a new phone then". AND she had the nerve to say that Verizon had received no complaints about this phone.
My phone will freeze when it receives calls, and not let me answer. Texting is so slow and unreliable I text half as much as I used to. This DEFEATS THE PURPOSE OF OWNING A PHONE.
I tried their phone service, and it told me I couldn't use my phone to call customer service, and to call back from another number. I only have one phone, genius. I sent them a message last week online (it says 24 hour response), and I haven't heard anything from them. Nothing.
They don't want to help their customers, that is what I am hearing. I don't care how much it costs me, if Verizon doesn't fix this I promise I am moving to AT&T for good. I am so insulted by their response to this.

Droid eris replacement

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