DROID Eris Touch Screen HUGE Malfunction!

My Eris is completely {word filter avoidance} up. The screen freezes ALL the time and not only that but it drags the screen to the left by itself. In texting it always pulls the cursor towards the left of the type box, and on the main screen it drags the screen to the left, then when its all the way to the left it freezes, and when it doesn't freeze it won't let me pull it back right. I'm REALLY getting ticked off about this crap, does ANYONE have any suggestions?

Obviously there is a real issue with the touch screen /software /cursor or whatever regarding the Eris. I’m on my 5th Eris and I am so angry that Verizon keeps giving me refurbished garbage to replace a device I purchased less than a year ago. Shouldn’t we be entitled to a new device right off their shelf? I’m so tired of being inconvenienced and jerked around by Verizon and their service/ devices, my time is continuously wasted listing to technicians and customer service reps spew caned responses to my problems, and I’m tired!
I just want a device that works as advertised –
Something needs to be done about the way corporations are allowed to conduct business in this country. I constantly feel like I’m not getting what I pay for anymore, whether it be a service or a product. We are being robbed, and its legal.

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Droid Eris touch screen not working

I have the droid eris. I got it off a friend and its been working just fine and all of a sudden the touch screen stopped working. i tried taking the battery out and putting it back in and it still doesnt work. i cant slide and unlock nor are any other touch buttons working. any solutions?

Hello cfarrell856,
Without a touchscreen, you don't have a phone! We need to get your phone fixed quickly! There is an alternate master reset that you can perform without a working touchscreen. I will include a link with the steps. If the reset does not fix the issue, then it's hardware related and you will need to activate another device. Let's hope the reset fixes it!
Click here and follow the "Alternate" method: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=27431
Thank you!
Katie H
VZW Support
Follow us on Twitter @VZWSupport

Droid Eris Touch screen not calibrating

I've had my Eris since December '09. A few days ago I noticed a significant decrease in the touch screen sensitivity. Yesterday, I noticed that part of the screen is almost completely unresponsive, unless I held it down for a long time or tapped the screen hard.
Today, when I press the symbol to home, instead, it will select whatever is in the upper left corner, and the same for the lower right corner, selecting the upper right corner instead.
I've tried to recalibrate it, but all I can do is recalibrate the keyboard. Is there a way, without doing a hard reset, to fix this?

That's most likely a hardware issue--either a component in the screen has failed or is in the process of failing. Your best bet is to bring it into a Verizon store for support--make sure to back up your data ahead of time, as they're required to try a factory reset before giving you a refurb unit. No sense in doing the reset yourself for a hardware issue when they're going to have to do it anyway.
And if you do need a refurb, make sure to ask them to swap your current SD card into the refurb unit, so you don't lose pictures, etc.

Droid 3 touch screen unresponsive

I was wondering if there is an alternate way of removing an app other than using the android market. My droid 3's touch screen is unresponsive and I know that the app Go Locker is causing the problem.

<Moved to the "Android" space from the previous location for more exposure.>

Droid 2 touch screen problems

I have the droid 2 and the touch screen has been freaking out all day. Sometimes it just freezes, but most of the time it takes control and just randomly opens things, texts, and call people. It has changed some of the settings from this. I have cleared the data for it and it continues to do it. When it is not freaking out, the screen is just really slow. Is there any other way to fix this?

Then you need to run your Droid 2 in safe Mode especially if you put the apps back you had before you did the The F.R. they could be causing the Issues. Give this a Try..
Safe Mode - Motorola DROID 2 (A955)
Safe Mode temporarily disables all applications that have been installed via the Android Market. Performing this troubleshooting step is necessary to determine whether a 3rd party application is the cause of an Operating System / Application issue. Safe Mode should always be performed prior to a hard (factory) reset.
Enable Safe Mode
Disable Safe Mode
Enable Safe Mode
Press and hold the Power button.
Select Power off.
Slide the keyboard open.
Press the Power button.
Press and hold the OK key.
Continue to hold the OK key until Safe mode appears in the lower-left of the unlock screen.
This may take up to 30 seconds.
While in Safe Mode, remove the most recently installed applications.
Power cycle the device then attempt to use the device.
If the device works properly, install applications one at a time to identify the application causing the problem.
Top
Disable Safe Mode
Press and hold the Power button.
Select Power off.

New Droid 3 touch screen not reposnding

I just got my new Droid 3 today (I had previously wanted an iphone but a relative got a droid 3 and it was buy one get one free so how could I turn down a free new phone? ....anyway, I was just messing with it tonight and now it's completely frozen. Nothing happens when I touch the screen. It started acting funny, not letting me text and the next thing I knew, it completely froze. Does anyone know a good way to reset the device or any other way I can fix this myself?
Thanks!

dwcooley wrote:
The touch screen on my Droid 3 seem to not work at the margin. In the Calendar widget, open an event. Not try to add a notification (green + at bottom right of screen). No amount of fiddling will open an Add Notification dialog box.
How does on fix this?
Good afternoon!
I'm sure I can help determine the root cause of this concern. Clearly, the screen is an important part of this phone. What I recommend doing to narrow down the potential issues, is booting the phone in safe mode. If the issue stops, then it is likely related to an application. In that case, I suggest finding the faulty application or performing a hard reset. This will not only removing harmful applications, but also removes other potential software issues.
Please advise of your results.
Thank you!

My Droid Pro Touch Screen is Ignoring Me

Does anyone else have trouble enticing your apps, etc., to respond by touch? Most of mine do but a number of them (the "go back" arrow in particular) takes so many taps to respond that I'm ready to take a hammer to it, just to get its attention.
My sister has a DROID and she said if anything it's too sensitive.
Is this a problem with some Droid Pro devices? I've only had the device for 24 hours and this is driving me nuts.

Upon review of the Droid Pro, I am not finding any information in reference to a known issue with the touchscreen. Here are some basic troubleshooting steps available to resolve device issues:
Soft Reset
Press the Power key.
Touch Power off.
Touch OK.
Press the Power key to power on the device.
Note: If device is non-responsive have user remove and reinstall battery and power on device.
If the soft reset does not resolve your issues with the touchscreen, you can use the following steps to complete a factory reset:
Factory Reset option 1
From the main screen, touch menu tab
Touch Settings
Touch Privacy
Touch Factory Data reset
Touch Reset Phone
Touch Erase Everything
Warning: This will erase all data from your phone, including:
Your Google account
System and application data and settings
Downloaded Applications
It will not erase: Current System software and bundled applications; SD Card files, such as music or Photos
Factory Reset option 2 - Warning this will reset device back to original factory settings.
Turn off the phone
On keyboard press and hold the following keys: R + M
Tap Power on
You should now see an "!" in a triangle with Android guy
Press "@" key
This will unhide the menu and show the following options
Reboot system Now
Apply sdcard:update.zip
Wipe Data/Factory Reset
Wipe Cache Partition
Use Vol Up / Vol down to navigate to "wipe data/factory reset" and then use the Enter key to select "wipe data/factory reset"
Use Vol Up / Vol down to navigate to "Yes delete all user data" and then use enter key to select "Yes - delete all user data"
Wait for operation to complete (maybe 1-5 minutes)"

Droid x2 touch screen responce very slow and sometimes not responding.

I've been having issues with my 3g also dropping to 1x and not getting 3g back until i remove the battery also.I did the *228 and seemed to help this situation, but still has a hard time with connecting to 3g. Idk if this a area problem or not. When switching from apps to browser and main screen to browser, i can tap the browser and getting the indicator coming up so i know I touched it.It will delay like 5-10 seconds and sometimes i have to hit it like 5 times before it will come up. Friday i went to a verizon store and they cleared the cache and installed the dolphin browser. it seemed to work better until yesterday when it started freezing and not responding. Sometimes the keyboard will stay on my main screen when i exit my browser. I have to shut the screen off to resolve this issue. this is my second droid x2 and I had 4 droid x's in the last 18 months due to software issues. this is a very annoying issue and am very tired of the motorola devices i've had. verizon offered me a early upgrade but i refuse to purchase another motorola device.

"lags" or "nonresponsiveness" is USUALLY a 3rd Party App sucking the life out of your CPU (processor). Is it reproducible? If so, I would boot into SAFE MODE and test it. If the problem goes away, that pretty much confirms that you have an APP or WIDGET causing your grief ... and time to start Uninstalling things until the problem gores away. the silver "bullet" is a factory Reset - but don't automatically have all your APPS redownload or you'll likely just be back to the same issue.
Do a Search for "SAFE MODE" in the search bar just above ... if you can't find the procedure, let me know.

Nokia 300 touch screen problems

hi , i have bought this nokia 300 recently and after just three months its touch screen is malfunctioning, the proble is that if u touch the left side if the screen the effect is visiblle on a little right side, not that exact point which i want to click. e.g if i touch alarm , it open calender, need help

uvijay wrote:
Nokia 300 touch is not working.I understand Nokia touch is not working properly for many people . But unfortunately we bought two touch models of Nokia both not working.
Hi uvijay,
Welcome to the forum.
Have you done calibrating the touchscreens of the two devices? Also, check if soft reset will fix your problem. You can do a soft reset by dialing *#7780#. After that you'll be asked to enter a lock code. Just enter 12345 if have not changed it. You can also do the steps advised by @ng85 (message no. 4) above.

Touch screen misreading touch commands

Hello,
I have a bit of a problem with my droid's touch screen. Anytime I touch one thing (Example the U turn arror [Escape]) something on the left side is triggered (while in widescreen position). Tried the same thing and the Current Running programs opens up (as if you were to touch-hold the "Home" icon). After awhile, the entire touchscreen fails to react to any commands. After reboot (via Notes 6 and 7 below), the screen works fine for a few seconds before it presents the same problem as annotated above. Physical keyboard operates properly (including the directional pad). Any guesses as to what may be the cause?
Thanks!
Greigh
---General breakdown ---
Device:
Motorola Droid
Problems:
1. Touch screen misreads commands and/or fails to react to any touch commands.
Notes (to cover all bases/questions):
1. Device was never dropped.
2. Device is carried in belt holder (leather case)
3. Device is mounted on window holder in truck when driving (holder never fell).
4. Device is also docked in it's holder when not carried around.
5. No physical scratches, marrs, or damages.
6. Device was rebooted via the Power button/Power Off command (via directional pad).
7. Device was cold booted (Power button/Power Off command, removed and reinserted battery).
8. Screen was cleaned as per directions in the manual.
9. Physical keyboard and directional pad operates just fine.

usually the battery pull cures alot of things that occur to the android phone.
well, now it just sounds like a faulty screen. you might have to take it in. hope you have insurance. and good luck

How can i remove pictures from my droid turbo without having to use the touch screen on the phone at all?

how can i remove pictures from my droid turbo without having to use the touch screen on the phone at all? my screen is cracked and i am waiting on a replacement phone. as far as i can tell in order to access the phone storage through my computer, i have to use the touchscreen to enable it so that the computer will see it as a camera. I can't do that as the top half of the touschscreen is unresponsive. any suggestions? teaches me to use the backup services offered in the future, but i still need a short term solution for this time.

I'm sorry to hear your screen is cracked spence425. I know its difficult to use the phone while its damaged. I'm happy you are receiving a replacement device. Have you saved any of your pictures and other data to the cloud? Here is a link about the cloud http://vz.to/1mF0GIx . Unfortunately, you will be unable to remove any data from the phone if the screen is unresponsive but if you are looking to transfer data to your new phone, it would have needed to be saved via the cloud first. Keep us posted.
Kinquana_VZW
Follow us on Twitter @vzwsupport

Faulty touch screen for my Droid Incredible 2

I have a Droid Incredible 2, but I am having a tough time being positive about it. The lower edge of my touch screen has become non-responsive and/or finicky at random times. While on the desktop, I often can't get the "Phone" button to work. It is like the bottom edge of the touch screen shuts off. That is quite irritating, but it is not as irritating as it is after I actually get in to my phone. If I call someone and get an answering machine, I can't hang up. The "End Call" button doesn't work. This becomes bearable if I call someone and the person answers. It is bearable because the phone will let me out of the loop when he or she hangs up. However, not being able to hang up on an answering machine is quite irritating, especially if it is one that allows for an endless length message. I've found that powering off is the only way out of that predicament.
The touch screen has been a problem while in other programs, too. It is a pain when playing a game and not being able to do something because the touch screen gives out. In those situations, forcing the screen to black and re-dragging down to get it often allows me to keep going, but I don't think I should have to deal with that.
What am I to do? There is no recalibration for my touch screen. Is getting a replacement phone an option? Heck, I am not sure if I am even under warranty.
Can anyone help?
Thanks.
-Brian

How and when did the screen went blank? Battery level? Using an specific application?
Help us help you by providing more information.

Sluggish touch screen Droid Razr Maxx

For the last several months, my Droid Razr Maxx has had a very sluggish touch screen. How can I fix this? Could I possibly have too many photos (1700?) saved to my phone, consuming too much memory? Would saving the photos to the card solve that problem and if so, how do I do that? Thanks so much!

I would think that 1700 photos on your device storage might be the culprit. You could use a file manager to multi select all the photos and move them to your SD card. As an easier alternative, you could use a file manager app to move the DCIM folder to your SD card and then make that the default storage location in your camera settings.

Droid Eris screen suddenly moves all the way left

I've had my Eris for about a year now, no major issues other than being slow sometimes. A couple of days ago my screen started moving all the way left on it's own. No idea why this is happening. I've done some soft resets, but doesn't always fix the problem. It seems to come and go but it is really annoying.
Should I do a hard reset? Anyone else have this kind of issue?

I have provided some information below that may help.
Step 1 – Try re-calibrating the touch screen. I have provided the instructions below:
-Select Menu
-Select Settings
-Select Sound & Display
-Select G-Sensor calibration (make sure the device is on a level surface and press Calibrate to adjust).
Step 2 – Try powering the device off and pulling the battery out for 20 seconds.
Step 3 – Try uninstalling any 3rd party applications that play any part in the devices home screen (e.g. something that adds more screens, live wallpapers, themes)
Step 4 – Hard Reset (I have provided the article below for the instruction)
http://support.vzw.com/clc/devices/knowledge_base.html?id=27431

Droid Touch Screen going NUTS

I have the OG Droid and all of a sudden my touch screen goes all over the place and does things without any touch at all. Is this the start of the end for the old Droid? I am able to upgrade but was going to wait for Droid Bionic. Not sure I can wait that long now. Maybe the Thunderbolt. I am not buying the stupid Iphone either. So hopefully something comes out soon because everything out that isnt an Iphone is old or my Droid starts working better and I can wait the Bionic out.

Thank you AZSALUKI for your help. A factory reset should resolve the problem. The issue you have described about random movement of your screen is known to be caused by anti-virus apps. You should uninstall the app from the Google Market menu under your Downloads. If you do the master factory reset be sure not to redownload the app.
Please let us know if you need further troubleshooting steps.
GinaH_VZWSupport
Thank you AZSALUKI for your help. A factory reset should resolve the problem. The issue you have described about random movement of your screen is known to be caused by anti-virus apps. You should uninstall the app from the Google Market, press the Menu key --> Downloads. If you do the master factory reset be sure not to redownload the app if it was previously downloaded. Please let us know if you need further troubleshooting steps.
GinaH_VZWSupport

DROID Eris Touch Screen HUGE Malfunction!

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