Droid Eris touch screen not working

I have the droid eris. I got it off a friend and its been working just fine and all of a sudden the touch screen stopped working. i tried taking the battery out and putting it back in and it still doesnt work. i cant slide and unlock nor are any other touch buttons working. any solutions?

Hello cfarrell856,
Without a touchscreen, you don't have a phone! We need to get your phone fixed quickly! There is an alternate master reset that you can perform without a working touchscreen. I will include a link with the steps. If the reset does not fix the issue, then it's hardware related and you will need to activate another device. Let's hope the reset fixes it!
Click here and follow the "Alternate" method: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=27431
Thank you!
Katie H
VZW Support
Follow us on Twitter @VZWSupport

Similar Messages

Droid Eris Touch screen not calibrating

I've had my Eris since December '09. A few days ago I noticed a significant decrease in the touch screen sensitivity. Yesterday, I noticed that part of the screen is almost completely unresponsive, unless I held it down for a long time or tapped the screen hard.
Today, when I press the symbol to home, instead, it will select whatever is in the upper left corner, and the same for the lower right corner, selecting the upper right corner instead.
I've tried to recalibrate it, but all I can do is recalibrate the keyboard. Is there a way, without doing a hard reset, to fix this?

That's most likely a hardware issue--either a component in the screen has failed or is in the process of failing. Your best bet is to bring it into a Verizon store for support--make sure to back up your data ahead of time, as they're required to try a factory reset before giving you a refurb unit. No sense in doing the reset yourself for a hardware issue when they're going to have to do it anyway.
And if you do need a refurb, make sure to ask them to swap your current SD card into the refurb unit, so you don't lose pictures, etc.

IPhone 4 touch screen not working

iPhone 4 touch screen not working properly. Sometimes it activates icon itself. After updating to iOS 6.12, it stop working totally.

Good Morning S.GOPINADHAN,
I understand your iPhone screen is black and you are not able to turn it on. The article below will explain what to do when your iPhone is not responsive. I'll also include instructions on how to back up your iPhone when you are able to turn it on.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
iCloud: Back up your iOS device to iCloud
https://support.apple.com/kb/PH12520?locale=en_US
Regards,
- Judy

LaserJet Pr0 200 color MFP M276nw Touch Screen not Working correctly

Hello, I'm having an issue with a LaserJet Pr0 200 color MFP M276nw Touch Screen not Working correctly. I have followed the instructions to reset the printer, but now am unable to select 'English' as my language because every time I select the 'English' option 'Spanish' is selected. I am then given two options to select 'Si' or 'No' both of which can not be selected on the touch screen?
Anybody know of a way round this?

Hi @dnhowes ,
I see that you are having issues with the touch screen not working correctly. I will do my best to help you.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
Was it the Nvram reset back to factory settings that you tried or a hard reset?
Try selecting the option on the display a little higher above the icon to see if that helps. Some touch screens are finicky.
I find that on the Lab printers when I am selecting different menus.
If the issue continues, please call our technical support at 800-474-6836 for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Lenovo A1 - Touch screen not working after digitizer replacement

After dropping my tablet and breaking the digitzer, I ordered a replacement digitzer from a company in China. (It took about a month to get it) After watching this video, I was able to install my new digitizer and it finally looked new again....well at least the screen!
But.....when I powered up my tablet, the touch screen wasn't working..... I emailed back and forth with the company and they told me to install drive program, and send me a link to a site with a video, this site may have contained more than the video, but it was all in Chinese and I couldn't figure it out even with Google Translate. So I started researching. I thought I would try and load ICS on it, I thought, "Whats the worst thing that could happen?" it wasn't much more than a brick at this point anyways.
I found this website that let me through installing ICS on it. I had absolutly no expectations...but IT WORKED!!!! MY TOUCH SCREEN IS NOW WORKING!!!! I COULDN'T BELIEVE IT!!!
When I was researching for this problem, there was absolutly no posts anywhere for "Touch screen not working after new digitizer". So I wanted to share my experience.

Yea you are correct.....it must be a hardware problem. You must contact service centre of Lenovo and get help from there.
You can say thank you by pressing the star left to my post IF I HELPED YOU

8500 All in One - touch screen not working

One minute the touch screen with all it's functions was working fine and then, bam (!), the touch screen stopped working and I can't even use the one/off switch to power the unit off - it does not respond. Funny thing is that the printer is still working from my computer so I can still send a print job via the wireless. With the touch screen not working I can't use any function from the unit itself (copy a hard copy, fax a hard copy) and if the unit runs out of paper I have to unplug it to reboot since I can't hit the 'enter' on the touch screen once I've reloaded.
Bottom line --- nothing from the unit itself works. Has a printer fairy locked me out or does this sound like a hardware error? Thanks for any help ...
Linda T

Excellent. Let me know how round 2 treats you. The sad demise could have been due to a couple of things...as a side question, is the climate where you live especially dry right now? I may request that our testers recheck how well we handle a static shock on the product if it is dry where you live.
Regards, CF
I work for HP and hope to make your day Sproutastic!

Ipod touch screen not working even after resetting to factory specs

ipod touch screen not working even after resetting to factory spec. lock symbol appears at top

That indicates you have a hardware problem. An appointment at the Genius Bar of an Apple store is in order.

Ipod touch 32 GB touch screen not work

32GB ipod touch touch screen not work WHAT TO DO SOME BODY HELP ME MY PHONE NUMBER 09880252978

If your iPod is not dry, dry it before further use. To dry:
How to fix a wet iPod or iPhone | eHow.com
It recommends drying for seven days and changing rice every day.

Sony Vaio Pro 13.3 Touch: Touch screen not working

Hi, The touch screen for my Sony Vaio Pro 13 Touch suddenly stopped working two days ago and I have no idea how to fix it. I didn't install anything new before it stopped working, and I tried to install all the new drivers on the VAIO update but it still didn't work. I thought it might be because of Windows so I updated to Windows 8.1 today and it still does not work. On the PC info it even says" Pen abd touch: No pen or touch input is available for this display". but this laptop is supposed to have touch capability and it has been working up until now. Please help! My model number is SVP13215CDB. Do I need to install or update my driver?

Hi FlyingTortoise,
Was there any changes prior to touch screen not working? Like installing software or hardware? If not, then try using windows system restore to restore back to a date that you know when it was working. If that still does not resolve issue. Then we may have to put the unit back to factory condition to eliminate software related before servicing the unit for hardware.
Nick--

TOUCH SCREEN NOT WORKING XPERIA Z ,

Hi all, can anybody help please, the touch screen is not working on daughters Xperia Z. Loads ok & can power off using the volume + key & power button & then turns on but touch screen still not working, It hasn't been dropped & no liquid spilt on it, only 2 months old. Can't download anything support etc from Sony as it asks to enter the password to open the phone which she can't do as the touch screen not working.Is there another way or does it need to go back to the comapny for repair. It is contarct with VirginThanks in advance

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I'm sorry to hear. If the touch does not work, it's not much that you can do on your own more than performing a software repair to exclude software related problems. This can be done via our program Update service:
http://www.sonymobile.com/global-en/tools/update-service/
Download and install SUS, follow the instructions that appear.
Note that the personal data will be lost when performing this repair and if you cannot access the menu, you are unable to back up this data.
If the problem persist, I suggest that you contact your local support team to get information about how you should proceed in this case:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/

New Droid 3 touch screen not reposnding

I just got my new Droid 3 today (I had previously wanted an iphone but a relative got a droid 3 and it was buy one get one free so how could I turn down a free new phone? ....anyway, I was just messing with it tonight and now it's completely frozen. Nothing happens when I touch the screen. It started acting funny, not letting me text and the next thing I knew, it completely froze. Does anyone know a good way to reset the device or any other way I can fix this myself?
Thanks!

dwcooley wrote:
The touch screen on my Droid 3 seem to not work at the margin. In the Calendar widget, open an event. Not try to add a notification (green + at bottom right of screen). No amount of fiddling will open an Add Notification dialog box.
How does on fix this?
Good afternoon!
I'm sure I can help determine the root cause of this concern. Clearly, the screen is an important part of this phone. What I recommend doing to narrow down the potential issues, is booting the phone in safe mode. If the issue stops, then it is likely related to an application. In that case, I suggest finding the faulty application or performing a hard reset. This will not only removing harmful applications, but also removes other potential software issues.
Please advise of your results.
Thank you!

HELP: iPhone 6 Keyboard/Touch Screen Not Working

Hello.
I recently acquired to an iPhone 6, which has been working properly for the last two weeks. Today, my keyboard/touch screen stopped working properly. When I am typing in iMessage, or trying to compose an email, enter a URL, or anything else that requires my touch keyboard, my "123" button that switches to numbers, punctuation, and special characters does not open. I updated my software to iOS 8.3., which switched to a new and "improved" emoji keyboard, but I did this after my keyboard had already become unresponsive. If I click on the emjoi keyboard icon to switch over, the "ABC" button to swtich back to QWERTY is unresponsive. This is REALLY frustrating! The phone is two weeks old, and I cannot use to for a huge chunk of functionality.
It's not a dead spot on the touch screen. When I am not trying to access the keyboard, that little bottom left corner works fine to open/use my Phone app.
I really don't want to reset my phone. Any other ideas?
I made a Genius Bar appointment for next Wednesday 4/15, but that seems like an eternity from now.
Please help!

To make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually and test the Touch Screen . If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Authorized Apple Service Provider:
Use iTunes to restore your iOS device to factory settings - Apple Support
Find an Apple Authorized Service Provider
iPhone - Contact Support - Apple Support

LaserJet Pro MFP M177FW - Touch Screen not working

I have a LaserJet Pro MFP M177FW
and the touch screen wont work
it displays the hp logo and the energy star logo.. all of the buttons are lit up including a red X but touching the screen does nothing
the power button works but when it comes back on it just comes back to the same screen.
I've looked through the forum and tried what i could find including unplugging it and no its not in a surge protector..
Please help me fixing it before it goes back to the retailer and I move back to epson

I have the exact same problem!!!!!!!!!!!

HP Pavilion 11 x360 - touch screen not working after upgrading to Windows 8.1 Pro

I installed windows 8.1 pro and now my touch screen isnt working. i checked system screen and it says NO PEN OR TOUCH INPUT AVAILABLE
and i have 2 keys swoped on my keyboard. The @ and " i

Hello theow,
Welcome to the HP Forums!
I understand the touch screen on your notebook is not detected after updating to Windows 8.1.
This would be the best place to start: Troubleshooting Touch Screen Issues in Windows 8. This is a great document that covers touchscreen issues from start to finish. Do not be alarmed that it states the document pertains to TouchSmart PC's, as the steps are the same.
It would also help to know which product you are using so I can give you more detailed information, such as driver downloads.
For information on finding your product and model numbers click here: How Do I Find My Model Number or Product Number?
Hopefully this gets you going!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

My touch screen not working please help!!!

I recently baught a hp touchsmart 320-1010a running windows 7 home premium and then installed a new version of windows (windows 7 ultimate 64 bit) and now the touch screen doesnt work and i have non of the hp touchsmart applications like, hp magic canvas and others. i installed all the drivers from the hp webbsite and it still doesnt work
can somebody please help??? im dying here !

Hello Jerome19961996:
Sorry about your wipe out. Are you ready to try it again? This time we will do it the right way. We first have to get you back to orginal factory ok. Lets first see if can use the recovery manger. Type in your all program search box Recover Manager.Open it and click factory restore. If it is still there. If not then you will need to use your recovery disk. If you did not make a copy then you will need to purchase them from HP's parts store. Direction on how to order them are on your computers update page. Ounce you have your computer restored to factory condition. We can now upgrade to Windows 7 Ultimate.
This time we are going to use just the product key number. Goto all programs search box again and type in Windows 7 Upgrade Advisor. Open it and inter the product key that you purchased already. This time do not remove programs or delete any thing. Let it upgrade on it's own. This time everthing that is on your computer already will not be touched. The upgrade will only install what upgrades are needed with out disturbing HP's software. Ounce the initial upgrade is completed then go on line and download Windows 7 Ultimate add on's. Windows XP mode, XP Virtual Windows and Languages . http://windows.microsoft.com/en-US/windows/downloads/windows-7 You should be all set now. Thank and welcome to the forum. Please click on Kodus if this has helped resolved your issue. Thank you.frrw

Droid Eris touch screen not working

Similar Messages

Maybe you are looking for