Droid Home key not working, along with other things.

Question

Recently, my Droid's Home key and Search key quit working.  My passcode lock on the main screen won't work, its like its been disabled, but thats not the case.  Also, when I power off the phone, I only get the option to turn it off, all the other options have disappeared.  Finally, the phone won't ring.  It will announce text messages, emails, and voicemails, but no calls come through.  I've called the phone numerous times from other phones, and it rings 2-3 times and goes to my voicemail.  Anyone have any ideas as to what the problem maybe?  
Also, when I take a picture with the phone and exit the camera and open up the gallery.....the pics aren't there that I just took.   This sometimes takes a few minutes, or a few times until the next day.  If I open the camera back up, and click on the last pic in the upper corner, I can see them fine, but they aren't in the gallery.  Why is this?  I've absolutely loved my Droid since I got it....but it sure seems to have become JUNK really quickly!!!!  HELP!!!
Randy

Answer 1

Hi Randy,
I had this exact same problem. I called verizon about it and they shipped me a new phone. But since they decided they would ship it to me on a friday while im at work and I couldnt get it till Monday when I have a day off, I decided I would try something on my own.
What I did was backed up all my apps and contacts on my SD card and then placed all the files on my computer for safe keeping. (you know...just in case) The I decided I would do a factory restore on my phone (super easy)
first turn off the phone
The press and hold the X button on the qwerty keyboard and hold the power button at the same time
When you get the yellow triangle with the "!" let go of x and power and hold down the volume up button and the camera button. it should direct you to a menu where the 3rd options is to do the factory reset.
use the directional pad to select factory rest
choose the option that says yes
takes less than a minutes for it to go through the factory reset. once it is done you choose the first option on the menu where it says reboot. do that and then all you will have to do it re-set up your phone (entering email address, going through the activation, that kinda stuff). took maybe 5 minutes for me and it works for the most part. 2 days ago verizon made my name appear restricted and this reset hasnt been able to change that setting yet.
Home button should work, phone locks should work.....etc etc just like when you first got it. (if you recently installed 2.2 it should still be 2.2 after the reset)
Hope this helped
-April