Droid incredible 2 faulty charging port

I have a droid incredible 2 and have seen numerous posts on this website and on HTC's regarding a faulty charger port and wanted to hear of how people had this issues resolved or not.
Verizon, HTC, and PCD the company that repairs these phones for Verizon or something....all told me "unfortunately that isn't a KNOWN issue with this phone"? and that they are unable to help me unless I just buy a new phone at phone price. Are you serious? How many people have wrote on this forum and HTC's forums about this same exact issue and they want to act like its the first time theyve ever heard about it when I call. Seriously disappointed with the lack of customer service so far on this matter. How can you flat out lie about a problem so commonly discussed?
I am out of my 1 year time frame...but this is still a widely experienced and discussed problem on this phone. A problem is a problem, its not our fault that this port is bad on these phones. Mine just happened to take a little bit longer to surface and I don't think we should be responsible when something happens this way.
I bought a new car charger, wall charger, and even an extended life battery just to be certain it was the port itself. The phone charges 1/5 times that I try, and if so its barely significant.
Has anyone had experience getting their phone exchanged if it was after the 12 month mark?? What should I do. Thanks for any advice.
(In the future I will buy the insurance but I will never buy an HTC phone.)

First all, give it a little bit more time to charge.
If it still doesn't work, make sure the charger is not bad. The phone can be charged either using the wall charger or by plugging the USB cable into your computer. So first test both charging methods. If neither works, I say take your phone to a Verizon store and ask them to charge it using their charger. If they can charge it then likely your charger or USB cable might be bad. If they can't charge either then something is wrong with the phone or the battery.
Now about the loose charge port, one likely cause is the black frame around the port that is making noise. I know that because I had the same problem and I took my phone to the store and asked them to show me another brand new phone and it had exactly the same problem. If you open the back cover you can see why. This problem shouldn't affect anything other than being annoying.
Edit: Didn't see your edit about light blinking when I wrote my reply. Could it be battery overheating? Or could it be bacause your phone is turned off while it's being charged. I have seen in other forums that people were saying it blinks if the phone is turned off or the battery is nearly dead.

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My iphone 4 has a faulty charging port - bought UK in July 13 through Orange shop

Faulty charging port. Tried new leads, chargers etc. How do i find out about warranty? UK

You have a one year warranty. Make a Genius Bar appointment at your nearest Apple Store.

Is a Faulty charge port covered under iPhone 5's standard one year warranty?

Is a Faulty charge port covered under iPhone 5's standard one year warranty? As in the phone will go from charging to not charging without even moving the phone. It happens with multiple chargers as well so it is the phone.

As long as it was not covered by damages yes it is covered. Make a Genius Bar appointment at your nearest Apple Store and back up your iPhone before you go in.

HTC DROID INCREDIBLE DESKTOP SYNC & CHARGER FOR 2150 mAh BATTERY

While I await my HTC DROID INCREDIBLE I did what I always do when buying any mobile device; I ordered the largest capacity battery so I never have to put up with the low batt message. Talk to people all the time & they are always having to charge their batteries cause they never get the extended battery. Anyway, two 2150 mAh batteries with backs, are in route to my house. Question is, where is a desktop/sync charger for this phone that will also charge these larger batteries
I will be needing to sync w/my PC. Like the desktop docking station style. Easier to see too.
Anybody looking into this one???
Oh yeah, Yes, I gave up the iphone. To much inconsistency about the truth of whether Verizon was getting it. Jobs may have said it's coming to providers but as usual, no date.
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Hope this Incredible is a good one. I did notice the touch screen was excellent. That impressed me
Found this Sync/charger online. Company says it will accommodate the 2150 mHa battery while docked plus charge the second 2150 mAh battery too. Not sure I believe them. I asked them if it didn't work can I return it. They told me yes but there would be a restocking fee. I replied, "You are guaranteeing me it will work but if for some reason it does not you are gonna charge me a restocking fee???" They said, "Yes". Don't like the sound of that.
http://www.thinkhtcincredible.com/htc-droid-incredible-desktop-charger-10078.html

i don't think that will work. the micro usb port on the phone is on the lower left side of it.....RIGHT where it appears the dock you posted has side grips for the phone. this looks more like a universal type of dock that would work.....if htc hadn't put the port on THE SIDE of the phone (don't get me started on this....i just dont get why they didn't put the port on the bottom???). i suspect that there is no real dock for the inc because the port is on the side and our homescreen doesn't go to landscape mode (don't get me started on that either). there are some decent universal stands that i've seen....but nothing that the phone will just plug into.

Droid Incredible 4GLTE And Charging Overseas

i have a question...i am going to be traveling overseas in early October and wanted to know if the USB Charger that i had with my old phone (it was an HTC Imagio) will work with my Droid because the old charger has a European plug on it

You can use the charger that came with your phone. Just make sure you pack an adapter.
https://www.google.com/webhp?hl=en&tab=Xw#newwindow=1&hl=en&output=search&sclient=psy-ab&q=electrical+adapters+by+country&oq=electical+ad&gs_l=hp.1.3.0i10l4.2245.10140.0.13782.12.11.0.1.1.0.183.1312.0j11.11.0...0.0.0..1c.1.16.psy-ab.Hctja1gp0IQ&pbx=1&bav=on.2,or.r_cp.r_qf.&bvm=bv.47534661,d.dmg&fp=701c806c0df3bf7b&biw=1281&bih=596

Droid Incredible 4g lte won't charge

Ok I have had my phone for only six months and it was working perfectly. Then last night I went to charge it and the charge light would not come on and it would not charge. I have tried three different chargers and the same thing happens each time. I am not really sure why, is there something that i could have done to it or is it an error in the phone. By the way, I had the Droid incredible 2 before this, and it did the exact same thing.

Hi Tymc,
I'm sorry to learn of the trouble you have had in charging your phone. Since posting your comment, has the issue been resolved? If you have tried three different chargers, the issue is most likely with the device. Has there been any physical or liquid damage to the device? When looking at the charging port, do you see any debris, slightly bent connectors, or a change in color? Please supply any additional details, thank you!
Christina B
VZW Support
Follow us on Twitter @VZWSupport

Droid Incredible 2 Charging Issues

Hello,
I am experiencing charging port issues w/ the Droid Incredible 2. It seems like everyone who owns this phone is experiencing that exact issue. Does verizon have anything in place to correct these issues?
I would just call customer service, but seeing as how my phone is not functioning and I don't have access to any one currently I am posting on here.
My phone shows it is charging but it is not. Sometimes it will actually back drain the phone.
Someone please help.

We are on second "Dinc2" and it has gotten the same issue at about 10 months. WE are eligible for an upgrade, but were holding out for the Galaxy S4. Sadly, it doesn't look like we're going to make it.

When I plug my Droid Incredible 2 into a car charger the phone is now permanently in"Car Mode" and won't get out. I heard that Droid will fix this, but it hasn't happened. Does anyone know how to fix i

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there are two ways, usually if u restart the phone it will reset, but the other is going to your system and shut it off manually...

Droid Incredible 2 won't turn on or charge.

I have had this problem before, right after I got the DINC2. Yesterday, I wanted to take out my memory card to save pictures on my computer via a usb card reader. I turned my phone off by pressing the power button and selecting power off. I removed my battery, and then removed the memory card. After transferring my pictures, I placed the memory card back in the DINC2, and placed the battery and cover back on the device. I pushed the power button, and NOTHING. The phone won't turn on. I plugged it in to the charger, and the amber light won't even come on. I thought it might be the charger, so I used the USB cord attached to the computer, and still no charging light. I have removed the battery overnight, and just let it set. When I reinstalled the battery this morning, still nothing. The charging light does not come on, and I can't power up the device.
I had this problem before. I had let the battery run down to nothing and the device powered itself off. Same scenario, the charge light would not come on when plugged into the charger, and I couldn't power up the device. I left the battery out overnight, and the next morning the device still wouldn't power on. I placed the phone in my car, and plugged in my car charger. After a few minutes, the amber light came on, and I was able to power up the device. This, however, did not work this time. Nothing I try helps.
Is this a common problem? How should I go about getting this resolved?
Thanks,
Brian

Hi Brian,
It must be frustrating not being able to power your phone on. I checked my resources and this is not noted as a known issue with the Droid Incredible 2. Since you are not able to power on the phone, there is nothing we can troubleshoot by phone. I recommend to bring your device to a Verizon Wireless store for a hands on evaluation. You can find a Verizon Wireless store near you by entering your ZIP code at vzw.com/storelocator online.

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I go to the store again today, of course they didn't take my word for it so they again tried to see if would charge, guess what it didn't. I explained my situtaion, that my son has a medical condition and I need a working phone asap, like now. We don't give a new phone it has to be a refurbished phone via fedex the next day. Now my son's school is to call my cell incase of an emergency, I will now be with out a phone for almost 24 hours. God help them that he does not have a seizure and turn blue and stop breathing and the school can't get a hold of me. You would think with the price we pay for the phone and the maintence, that the phone is only a couple of months old that we would be able to get a new phone, I really don't want a refurbished phone that was soneone elses problem headache.

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Droid incredible questions: extended battery, issues, battery charging phenomenon, apps

hi. im considering the droid incredible as a possible droid i want to purchase for myself when my contract runs out with my other service provider. ive been researching alot about it and the droid x (another choice) and wanted to ask about some new things that have come up that i would like to know more about.
1) lately ive been noticing more and more about these extended batteries for the droid incredible that take it from the 1300 mah to 2150 or this big one, the 3500. the 2150 is on the verizon website and stuff while the others are from amazon and other websties. first of all is this safe to have on a phone like this? does having a bigger battery and somethign go wrong with teh phone due to it ruin the warranty or something (thats assuming im using the proper extended battery from verizon store)? is getting a extended battery from another company or store a bad idea, and if so why?
and if any more information about the extended batteries that you could share with me would be great also.
2) have there been any great issues about the droid incredible that is outside the normal (glithces, restarts, and so forth) that one should consider?
3) there has been something on the internet about a different way of charging the phone so to get better battery life out of it. i think it goes charging it then unplug the phone then turn off phone then plug back in for 20 mins then finally phone charged. is that really necessary or something? is that a problem for the phone right now?
and lastly
4) does the droid incredible get the same kind of apps all the other phones do or does it get special ones just for it?
thanks for your help

1. We recommend the extended batteries that we offer, as those batteries are quality tested and come with a manufacturers warranty. We do not recommend batteries from third party vendors, because unapproved batteries may damage the device and can void the manufacturer's warranty. If the battery is offered by HTC and a supported product, you can check with the manufacturer to see if it would be covered with the Manufacturer's Warranty. The Extended 2150mAh battery is the battery that we recommend. That battery will not affect the Manufacturer's Warranty. It actually comes with a 1 year manufacturers warranty on it. The 2150mAh battery is basically the same battery, as the standard battery, it just has a lower the battery voltage discharge over a set time interval making it last longer.
2. Issues with the HTC Droid Incredible are pretty much like any Smartphone device, there are problems that come up, but those are usually fixed with updates. Because you are getting a later build of the device, it is unlikely that you would encounter any significant issues with the device.
3. There is no need to charge the battery in any other way than the recommended way. Newer batteries are more resistant to overcharging and will charge quickly.
4. The HTC Droid Incredible would have access to the Android Market Place. It would have access to over 10,000 applications on the Android Market.

Faulty touch screen for my Droid Incredible 2

I have a Droid Incredible 2, but I am having a tough time being positive about it. The lower edge of my touch screen has become non-responsive and/or finicky at random times. While on the desktop, I often can't get the "Phone" button to work. It is like the bottom edge of the touch screen shuts off. That is quite irritating, but it is not as irritating as it is after I actually get in to my phone. If I call someone and get an answering machine, I can't hang up. The "End Call" button doesn't work. This becomes bearable if I call someone and the person answers. It is bearable because the phone will let me out of the loop when he or she hangs up. However, not being able to hang up on an answering machine is quite irritating, especially if it is one that allows for an endless length message. I've found that powering off is the only way out of that predicament.
The touch screen has been a problem while in other programs, too. It is a pain when playing a game and not being able to do something because the touch screen gives out. In those situations, forcing the screen to black and re-dragging down to get it often allows me to keep going, but I don't think I should have to deal with that.
What am I to do? There is no recalibration for my touch screen. Is getting a replacement phone an option? Heck, I am not sure if I am even under warranty.
Can anyone help?
Thanks.
-Brian

How and when did the screen went blank? Battery level? Using an specific application?
Help us help you by providing more information.

Droid Incredible - Replacement Under Manufacturer warranty?

I was curious if anyone has experienced this issue before, and how you went about fixing it.
For a few months now my Incredible's screen wouldn't lock when the power button was pushed. Usually time, autolocking, or eventually it responding locked the screen (or a reset). Occasionally even the lower lights would flash intermittently, on their own, or the screen would wig out and switch to left or right (like you might gesture it to) without touching it.
Beyond these myriad problems, the issue finally peaked yesterday evening. The night before I'd plugged it in to charge, but the screen never locked automatically as per the timeout settings it had always operated on. i.e. leave it alone long enough and it'll shut off and return to a locked screen when you try turning it on again. The entire next day, it never dimmed or shut off, per the settings I just mentioned. I thought nothing of it because, it's happened before. After getting it to restart once, it still refused to shut off or lock the screen - so I left it to die hoping running the battery down would allow a restart.
When I went to plug it in to charge, it only so much as registers in a 'flash' of the HTC Incredible start screen, before shutting off again. It hasn't gone any further since. I thought it might be a faulty charger cable - so I tried my car charger. The same result. Now, the connector for the chargers has been rocky since a few months after I got it - but I've never had a single issue with it not being able to charge. Not until today that is.
So after this novel my question boils down to - did you have these issues? If you did, what did you to do solve it? Just buy a new handset?
This phone is under warranty - it will be a full year come December 2011. I also pay monthly for coverage, but the handset is neither lost or stolen. Just refuses to not behave as if it's possessed. Oh, and the best part? Months ago when I tried finding another phone case? I was told the Droid Incredible is no longer carried/made. Should I expect a comparable replacement, or a full retail charge on my card for replacing the phone?
Fingers crossed the pics and contacts are retrievable.. thanks for your help in advance.

LDubya, after reading your post I said to myself, wow! The issues your dealing with sound very frustrating and I can understand how concerned you are with making sure their resolved. We are as equally concerned with finding a resolution for your issue. Lets start with the lock functionality of your phone. I was not able to locate the issue with your screen lock as a known issue and we currently do not have a fix for it. The issue with your phone not charging, has been reported and has been lifted up to the manufacture for further investigation. With the charging and battery issue, we are waiting on the manufacture to find out if there will be a fix or workaround for resolving this issue. If they notify us of a fix, we can inform our customers.
We can check the software on your phone to ensure the functionalities on your device are working properly. The last software update for the Incredible was September 1, 2011. Here is a link below to review additional information regarding the last update and directions to download it to your device. Although some of the benefits of this update do not directly fix your specific issues, updating your phone can often times resolve other minor issues. I recommend, simply checking the software on your phone and updating if their is one available.
http://support.verizonwireless.com/system_update/htc_incredible.html
Lastly, I want to apologize for not being able to locate the accessory you want for your phone (case). I certainly understand this type of frustration and would like you to know that we request the manufacture to make accessories for all our devices when they are released and as they are being made. Once the manufacture stops producing the phone because we no longer carry it or because they are making a newer version, they also stop producing accessories for that phone. This would not warranty a replacement. However, all the issues you mentioned aside from the case may warranty a Certified LIke New Replacement of the same model, if your phone has no physical or water damager.
You can send me a private message to assist you with trouble-shooting and replacement options or you can call customer service at 1-800-922-0204 from an alternate phone.
I listed the steps to a factory reset as a last option but remember, performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications.
1) From the home screen, select the applications tab (located in the lower-left).
2) Select Settings.
3) Select SD & phone storage.
4)From the Personal data section, select Factory data reset.
5) Select the appropriate option:
-Reset phone
-Resets the phone
-Reset phone & Internal storage
-Resets the phone and the internal storage
6)Select Erase everything.
7)Perform initial activation.

How can I get music I purchased though Amazon on my Android device(droid incredible) to my IPad 2 without using a computer?

I just got an iPad 2 a couple months ago, and I'm very eager to get my music collection purchased from Amazon to my device. I have had to get a replacement droid incredible and lost my login information for both my email and my amazon account. I have the music files stored on the SD card on my phone. I have the basic iPad 2, 16 GB, wifi, no 3G. I got an iPad to essentially replace my computer since it can't hold a charge anymore. I am almost due for an update with Verizon, so I would like to get an IPhone. However if I can't transfer my 100s of dollars worth of music, I'll have to suck it up and stick with android and be unable to have more than the 3 songs I have on my iPad.
If any one can help It would be greatly appreciated.

It sounds as if you have a computer but it won't hold a charge. Does it not work if it's plugged in at home? If so, you can simply transfer the music to your computer at home. You can either do this by connecting your Incredible to the computer and dragging the music from the SD card to iTunes or, you can contact Amazon and get your password reset and just download the music.

Droid incredible 2 faulty charging port

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