DROID INCREDIBLE 2 problem

I just turned on my new droid Incredible 2 and tryed to Activate it and a Verizon data widget came up and it sayed new data widget is available you can't clear it out what should I do

Hi lroweton,
I understand your concern regarding the phone giving you the message that you need a PUK code. This is something that is only used with global devices. You listed your device as a Droid Incredible, which is not a global device. In case you have recently switched to a global phone, I can assist you with the code you need. You can log in to your My Verizon account and get the code by following these steps.
Sign in to My Verizon.
Locate the I Want To... section of the home page.
Select More Actions.
Select Phone Details in the PROFILE column.
Select Unlock SIM (PUK) Now. The Default PIN and Personal Unblocking Key display.
If you receive an error message that you have been locked out, you can try getting it replaced at a store, depending on if the store has any in stock, or you can send me a PM with your name, mobile number, and a contact number. I can then reach out to you and order a SIM card.
You can find the closest stores by visiting:
Store Locator
The inventory of SIM cards will depend on the store location, but by using this link you can find all of the stores in your area.
I hope this information is helpful. Have a good day!

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DROID Incredible problems just keep getting worse...

Contacted Verizon about certain text messages that constantly keep coming to my phone. It's the same messages from one certain person that constantly bombard my phone. They are not being resent by that person, the messages just seem to bounce off the network and back to my phone incessantly. Verizon recommends I buy a new phone, although I just purchased this phone 2 months ago. Backspace/delete key does not work when writing text messages either. Phone randomly shuts off without me even touching it. When texting sometimes the phone will randomly switch to other programs or cancel out of text altogether. Cannot enter data during a phone call when prompted (i.e. when contact my bank and asked to enter account information I hold the phone flat the input screen appears for one second then disappears and does not come back.) Programs I've installed off the Market randomly disappear from my phone. Contacts disappear at random and I have to re-enter them daily.
I just left TMobile because my phone was trash and even though I had paid for phone insurance for 2 years they replaced my expensive phone with the lowest possible model (by the way TMobile charged by $800 for terminating my contract). So I switched to Verizon because I heard the Incredible was, well, Incredible. It must be my phone because friends of mine have no problems with theirs. But this phone adds new problems weekly. It is nearly unusable. I took it to Verizon to complain and was told I had to buy a new phone! I even have phone insurance on this phone! What is the point of buying insurance when you can't even use it! I imagine in a couple more weeks this phone won't even be usable and I will be forced to purchase a new phone. I'm sick of this and just about to give up on cell phones altogether. If anyone has any advice I'd be happy to hear it. Otherwise I'm at the breaking point and about to take a hammer to this phone and mail it back to Verizon and cancel my contract.

Here is the steps to doing a hard reset on your device.
Performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications. Only perform this reset if absolutely necessary.
If the preferred method is not available, there is an Alternate Method.
Preferred Method
From the home screen, select the applications tab (located in the lower-left).
Select Settings.
Select SD & phone storage.
Select Factory data reset.
Select the reset option.
Reset phone
Resets the phone
Reset phone & Internal storage
Resets the phone and the internal storage

Droid Incredible and GoDaddy POP email problems. Please HELP!!!!!

My prior phone (LG Touch) used mobile email and I accessed my GoDaddy mail account with no problems.
I just got the HTC Droid Incredible and was on the phone for hours with tech support with no resolution.
I am able to receive email but cannot send it. This almost makes this smartphone worthless to me.
Here are my settings:
Incoming POP server: pop.secureserver.net (Port 110 with no security)
Outgoing SMTP Server: smtpout.secureserver.net (Port 25 or 80)
Incoming Works. Outgoing does not. I can't believe this is a problem considering GoDaddy is the largest hosting
company in america. They assure me that the problem is not on their end.
The only thing I can do at this point is use the GoDaddy app to send and receive email. This sucks cause there are
extra steps involved and it's obviously not as nice as the built-in email feature for this phone.
Has anyone encountered this problem with the outgoing mail using GoDaddy?
Thanks in advance for your suggestions

Have you tried K9 for email? You should!
You should be ok using port 80, security type: None, and try checking require sign-in
http://help.godaddy.com/
article/3553 might offer some help

Droid Incredible 2 speaker problems

On My Droid Incredible 2 My Speaker still makes a cracking sound problem when I play music and when the phone rings. Does any one have this problem to

Bigmpowerstroke, I can understand that would make it very difficult to use the speakerphone or listen to music on your Incredible 2. I have not seen this as a known issue on the Incredible 2. It sounds like a hardware issue and the device may need to be replaced. I would suggest restarting the phone and adjusting the volume first. If it still seems to have a crackling sound on every song or ringtone, please send me a PM with your name & number so we can look at replacement options.

I am having problems with my droid incredible 2 loading texts and so I thought maybe I had too many saved, I tried to delete some of them and it wont seem to delete either?

I am having problems with my droid incredible 2 loading texts and so I thought maybe I had too many saved, I tried to delete some of them and it wont seem to delete either?

Did you pull the battery?

When I plug my Droid Incredible 2 into a car charger the phone is now permanently in"Car Mode" and won't get out. I heard that Droid will fix this, but it hasn't happened. Does anyone know how to fix i

I have a Droid Incredible 2 phone. I bought car charger and ever since I have used it, the phone thinks it is in "car mode" even when the phone is in my home, my purse,...I sets to speaker and I can not hear the phone ring. It freezes on "car mode". I heard that Droid is supposed to be fixing the problem, but nothing has happened yet. Is anyone else having this problem, and does anyone at Verizon know when/if this will be fixed. If not, I expect a new phone from Verizon.

there are two ways, usually if u restart the phone it will reset, but the other is going to your system and shut it off manually...

Droid Incredible 2 won't turn on or charge.

I have had this problem before, right after I got the DINC2. Yesterday, I wanted to take out my memory card to save pictures on my computer via a usb card reader. I turned my phone off by pressing the power button and selecting power off. I removed my battery, and then removed the memory card. After transferring my pictures, I placed the memory card back in the DINC2, and placed the battery and cover back on the device. I pushed the power button, and NOTHING. The phone won't turn on. I plugged it in to the charger, and the amber light won't even come on. I thought it might be the charger, so I used the USB cord attached to the computer, and still no charging light. I have removed the battery overnight, and just let it set. When I reinstalled the battery this morning, still nothing. The charging light does not come on, and I can't power up the device.
I had this problem before. I had let the battery run down to nothing and the device powered itself off. Same scenario, the charge light would not come on when plugged into the charger, and I couldn't power up the device. I left the battery out overnight, and the next morning the device still wouldn't power on. I placed the phone in my car, and plugged in my car charger. After a few minutes, the amber light came on, and I was able to power up the device. This, however, did not work this time. Nothing I try helps.
Is this a common problem? How should I go about getting this resolved?
Thanks,
Brian

Hi Brian,
It must be frustrating not being able to power your phone on. I checked my resources and this is not noted as a known issue with the Droid Incredible 2. Since you are not able to power on the phone, there is nothing we can troubleshoot by phone. I recommend to bring your device to a Verizon Wireless store for a hands on evaluation. You can find a Verizon Wireless store near you by entering your ZIP code at vzw.com/storelocator online.

Faulty touch screen for my Droid Incredible 2

I have a Droid Incredible 2, but I am having a tough time being positive about it. The lower edge of my touch screen has become non-responsive and/or finicky at random times. While on the desktop, I often can't get the "Phone" button to work. It is like the bottom edge of the touch screen shuts off. That is quite irritating, but it is not as irritating as it is after I actually get in to my phone. If I call someone and get an answering machine, I can't hang up. The "End Call" button doesn't work. This becomes bearable if I call someone and the person answers. It is bearable because the phone will let me out of the loop when he or she hangs up. However, not being able to hang up on an answering machine is quite irritating, especially if it is one that allows for an endless length message. I've found that powering off is the only way out of that predicament.
The touch screen has been a problem while in other programs, too. It is a pain when playing a game and not being able to do something because the touch screen gives out. In those situations, forcing the screen to black and re-dragging down to get it often allows me to keep going, but I don't think I should have to deal with that.
What am I to do? There is no recalibration for my touch screen. Is getting a replacement phone an option? Heck, I am not sure if I am even under warranty.
Can anyone help?
Thanks.
-Brian

How and when did the screen went blank? Battery level? Using an specific application?
Help us help you by providing more information.

Browsers, some apps keep quitting on Droid Incredible. Ideas before I reset phone?

In the last month or so, my Droid Incredible has developed a really annoying problem. My full-featured web browsers (including Dolphin HD, and the stock "internet") won't run. They quit seconds after launched.
Is anyone else seeing this problem? Know what's causing it? I know app conflicts can be very user-specific, but ya never know...
Opera Mini runs reliably, and Dolphin mini runs sometimes (but quits more often than it runs). So I am able to browse the web. But Opera Mini doesn't support "share page" functionality (via e-mail, bookmarklets, etc.), which is something I rely on heavily and am no longer willing to do without on a phone I'm paying $110/month for.
In addition, some apps I really like (including AppBrain and Shazam) also are quitting seconds after launch.
I've uninstalled all apps that I'm not using. I also uninstalled and reinstalled Dolphin HD and Mini, as well as the other apps that have ceased running. I've done the battery pull twice, and have also cleared the cache on most of my apps. I deleted a bunch of media files to free up space. No dice.
I'm at the point where I'm going to have to start uninstalling the apps that I'm using. I'm very reluctant to do this, since I just had to go through this tedious exercise a couple of months ago to correct a different problem. And if it is an app conflict, then I'm wondering whether backing up the apps to the SD card, resetting the phone, and restoring them would solve the problem. I mean, if I'm restoring the same apps, wouldn't it be likely that I'd have the same conflict problem?
My phone is not rooted, and I don't want to root it.
Can anyone suggest something else I might do short of uninstalling all my apps and doing a factory reset to try to fix this problem?
Thanks.

I have the same exact problem, I pretty much can't even use my internet function with this phone. it always freezes and quits in the middle of anything. I'm kind of thinking it's a glitch with this phone unfortunately, I have a few friends who also have the same bad droid luck with the internet or any applications running properly. I'm wondering if a few of the phones just need to be re-called with the Droid HTC Incredible model. I'm paying for the internet service and wish I was just back to my simple LG phone with the 39.99 a month bill, that's about the quality of service I'm getting.
I wish I had better information for you, but I guess you can just re-set and delete all your applications over and over again like Verizon suggests. I'm tired and don't want to even bother at this point. I want my money back for the internet service I don't get, very bummed indeed...

Droid Incredible 4g lte global services not working in UK

Purchased global plan for travel in UK, got here, no service. I contacted support and after nearly an hour with two different people, they've started a problem ticket. I can get a list of network operators on GSM/ dual, but cannot connect. I have tried GSM only as well. It does not seem that I have the very latest software update, but when I check via WiFi for new updates, there aren't any. Does anyone have any clues about how to get this thing to work?

The DROID Incredible 4G LTE should already be running either Android 4.0+ for its operations system. Which means you can disable many of the pre-installed applications. Go to settings > Apps > slide to the All view. Disable each application individually. You might have to uninstall any updates before the disable button is available.
The DROID Eris is only three years old. It was released in November 2009. 12 minus 9 equals 3.
Also you should be aware, you posted your message on the Verizon Wireless Community. This is a peer to peer forum where customers can give suggestions and advice to other customers with their questions and issues.
If you need immediate assistance call customer service at *611 from your phone or 1-800-922-0204 from another phone. You can also use the "Contact Us" link at the top of the website. However the response from that avenue might also be delayed due to the holidays.

Cannot enable wifi on droid incredible

i just got my droid incredible today.
i have not been able to get my Wifi enabled. I go to Wi-Fi settings then click on Wi-Fi to turn it on and then it just says "error" after about 5 seconds. There are about 10 Wifi networks within range of me so I know thats not the problem.
any suggestions?

Once you turn it on you need to click on the option below, WiFi settings and choose an open network. If they are secured, you will need to enter the security key to log in.

Droid Incredible reboot itself now full of errors!!

Hey all,My Droid Incredible rebooted itself yesterday. Now all apps force close and my bookmarks are all gone. I've tried the hard reset etc and its still doing it !! Has this happened to anyone else? There was an update a couple days ago so im guessing it that update causing all the problems.

Check this link :http://community.vzw.com/t5/DROID-Incredible-by-HTC/The-not-so-INCREDIBLE-HTC-Incredible-Reboot-Issue/td-p/191740
I have also had continuous reboot problems, removing the battery stops them, but then many of my apps get a force close message.
*228 did not help.

Droid incredible 2: phone says that i need to insert an sd card

Ever since I got my replacement phone whenever I open up my camera or photos my phone will say that I need to insert an SD card. Problem is that I already put in my SD card so I've no idea why it's asking for it. Anyone know what's up with my phone?

hudtownman wrote:
I have gotten this to.
My theory is that is has something to do with the fact the my SD card came from a Fascinate and now I am using it in a Droid Incredible 2 and there may be some compatiability issues.
When I get that message, I do one of two things....restart the phone or pull the SD card and re-insert. One of them usually works and I have no issues after that.
My fear is that the correct solution is to reformat the SD card which would wipe it clean and I do not want to do that.
Yes, it's certainly possible that the card should be reformatted. But can you read it in a computer? If so, I would just copy all the contents off, reformat in the DINC2, then put the card in the computer and copy the contents back.

HAD IT WITH DROID INCREDIBLE

I have had it with the Droid Incredible that I have have. I have been without phone service for 3 days now. Can't make or receive phone calls, no texts, phone constantly rebooting. Tech Support seems to think that it is not an issue but judging from the other post it is.
I have had the phone for about a year and a half now and for the past 2-3 months this has been happening. The weekend was the first time I have been without service for this extended amount of time. If I hear another person talking about hard and soft resets they can shove it. That *!*# don't work. I wish someone would finally acknowledge that there is a problem.

Hi bobby2k88,
I understand your discontent; I would be frustrated if wasn't able to make/receive calls and messages. Have you tried reprogramming your phone? If not, please dial *228 and select option 1 to re-program your phone as this may resolve your concerns.
Also, keep in mind that if you have had your phone for a year and a half you may qualify for an upgrade at a discounted price. Please contact us at 1-800-922-0204 to explore upgrade options.
If you have the phone protection feature (Insurance) added to your line you may qualify for a phone replacement from Asurion. You can file a claim at this LINK.

Incoming AOL emails on droid incredible

Beginning one week ago, I have been unable to receive any incoming aol emails to my droid incredible.
I can send emails with no problem, but no incoming emails appear. Sometimes I get a "login failed" or a "network error" message, sometimes I do not. My husband has the same phone and also uses aol on his phone. He has not encountered this problem, he can still receive aol emails to his phone. I have deleted the account from my phone and reinstall it several times. My account settings are the same as the settings that my husband uses on his phone.
I have had the phone since early October and this is the first time that I have had any type of problem. Email has been working great up to this point.
I also have a gmail account set-up on my phone and I have no problems with gmail.
Any ideas? Thanks!

The best thing to do will be to go into the account menu and delete the account to make sure we set it up with the correct server information. The steps to delete the account are listed below:
Menu
My Accounts
Menu
Remove Account
Choose the AOL Account
Once you have done this we can re-add the account with the manual setup. The steps to do this are below:
Locate and Select the Mail icon from your Applications Menu. You will see a place to enter your Username and Password.
After entering your full email and password, select Manual Setup. You should now be on the Incoming Server page.
Locate the drop down box at the top that typically displays "POP3" by default. Touch and change the selection to IMAP.
In the Incoming Server box, change the entry so that it displays "imap.aol.com". Nothing else should need editing; Select Next.
You are not on the Outgoing server page. Change the Outgoing server box so that the entry displays "smtp.aol.com". Nothing else should need editing; Select Next.
Assuming everything went through with success, you will now be prompted to choose display/account names for the email. If you are planning on setting up multiple emails, then label so that you can differentiate this one from the others.
Once you have done this it will begin to receive emails with 15 minutes.

DROID INCREDIBLE 2 problem

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