Droid Incredible 2 won't turn on or charge, had this problem before...

Question

I have had this problem one or two other times, and it progressively got worse. First it froze with nothing on the screen, but the back-light was still on. I removed the battery and replaced it, and it worked fine. A few months later, it did this same thing, but the battery trick wasn't working, so i tried cleaning off the terminals, which did the trick but i still ended up doing a factory reset. This time, it doesn't seem to respond to anything. I cleaned the terminals, let it sit overnight just incase some weird demon got into it =P, and it still wont respond to either charging or the power button. My brother has the same phone, and I tried his battery and it didn't make a difference. I have never dropped the phone, got it wet, severely thrown it across a football feild, etc. It has been in an Otterbox case that has not even seen the likes of a floor. What else can I do? If i do take it back to Verizon will i be eligible for a replacement? (I do think this is some sort of manufacturor's defect, unless i contracted some strange virus from an app or something of that nature) Any help is appreciated!

Answer 1

I had the same type problem - except I woke up to a completely dead phone, no damage, nothing, ever, I am really good at taking care of my cell phones, I guard them with my life because of their being so fragile.  I had the phone charging on my nightstand overnight as usual, and it will do nothing, took it to Verizon, they examined it, saw no signs of damage, just would not come on, it's just dead.  Never had any kind of problems like that with a phone before.  Plus they won't let me get the phone I want without paying full price for it.  I've been a Verizon customer since before it became Verizon! My phone has my life in it, I can do nothing, had to go back to a flip phone that I had with no date, and it's a dinosaur, an old razor~! I'm very dissapointed in Verizon not allowing me to upgrade before January 2013 - I am shopping around for another carrier and possibly even a no contract service - I've had it with trying to stick by companies and being loyal.  The first time I really needed them to help me out, they dropped me in the grease like a bad habit! There seems to be no other way to get around this.  The HTC Incr 2, just died for no reason at all.  I really am upset about this, I have to have a cell phone for work, I can never be without one! I'm very worried about even purchasing a phone for fear that it could happen again and then I would be really stuck, again with no phone and in a contract that won't let me upgrade without paying $600 to $700 for a smartphone that might do the same thing that this phone did!