Droid Incredible 4g lte won't charge

Ok I have had my phone for only six months and it was working perfectly. Then last night I went to charge it and the charge light would not come on and it would not charge. I have tried three different chargers and the same thing happens each time. I am not really sure why, is there something that i could have done to it or is it an error in the phone. By the way, I had the Droid incredible 2 before this, and it did the exact same thing.

    Hi Tymc,
I'm sorry to learn of the trouble you have had in charging your phone. Since posting your comment, has the issue been resolved? If you have tried three different chargers, the issue is most likely with the device. Has there been any physical or liquid damage to the device? When looking at the charging port, do you see any debris, slightly bent connectors, or a change in color? Please supply any additional details, thank you!
Christina B
VZW Support
Follow us on Twitter @VZWSupport

Similar Messages

  • How to create unique notification sounds for email on Droid Incredible 4G LTE

    I have three separate email accounts pushed to my Droid Incredible 4G LTE.  I can't for the life of me figure out how to set up unique notification sounds for each email account.  It was a snap to do on my old Blackberry.
    Same question for flagging individuals within my contact list.  (E.g., if my wife calls it makes one sound, if a client calls it makes a different sound.)
    Does anyone know how to do this, or, as they say, is there an app for that???
    Thanks in advance!

    I don't think you can on the email but got to each contact and edit them for different sounds, I'm not sure if it works on that new phone that way but as they don't have a dedicated room yet for it you had nowhere else to ask htc has good forums also

  • Droid Incredible 4g lte global services not working in UK

    Purchased global plan for travel in UK, got here, no service.  I contacted support and after nearly an hour with two different people, they've started a problem ticket.  I can get a list of network operators on GSM/  dual, but cannot connect.  I have tried GSM only as well.  It does not seem that I have the very latest software update, but when I check via WiFi for new updates, there aren't any.  Does anyone have any clues about how to get this thing to work? 

    The DROID Incredible 4G LTE should already be running either Android 4.0+ for its operations system. Which means you can disable many of the pre-installed applications. Go to settings > Apps > slide to the All view. Disable each application individually. You might have to uninstall any updates before the disable button is available.
    The DROID Eris is only three years old. It was released in November 2009. 12 minus 9 equals 3.
    Also you should be aware, you posted your message on the Verizon Wireless Community. This is a peer to peer forum where customers can give suggestions and advice to other customers with their questions and issues.
    If you need immediate assistance call customer service at *611 from your phone or 1-800-922-0204 from another phone. You can also use the "Contact Us" link at the top of the website. However the response from that avenue might also be delayed due to the holidays.

  • DROID INCREDIBLE 4G LTE

    The New Droid Incredible 4G LTE Has Been Spotted on DROID DOES.Com. Take a look just might be there..b33
    http://www.droid-life.com/2012/04/23/droid-incredible-4g-lte-spotted-at-droiddoes-com-reveals-full-specs-before-being-pulled/

    For a price tag of 299.99 i'll pass on it, only has 4" screen VGA front camera, and nothing special except for the fact it is running 4.0 Sense and Android. Horrible price point for a less than stellar phone. I'll just wait for ICS to come to the Rezound (which has a bigger screen, faster processor, better front camera, for a better price)

  • Droid Incredible 4G LTE - Ridiculous bloatware killing phone (Staff response requested)

    Before you even read all of it, please tell me if I'm barking up the wrong tree, and where I need to go to get an answer to this.
    My question is: Why can't I uninstall default apps I don't want?
    I was given a Droid Incredible 4G LTE for Christmas to replace my 4 year old Droid Eris, and while I really really like this phone, its battery life is an issue. So my first thought is, "keep the brightness down, install a task killer and see if that helps." Hardly. My battery life has gone from 6 to around 8 hours of minimal use, so I've done some more digging around. Looking around the advanced task killer app on my incredible 4g LTE, I am appalled at how many forced applications and services are on this phone, AND how they start up randomly and cannot be stopped. I have multiple examples prepared after only owning this phone for three days.
    First off, what in the world is the deal with this forced bloatware? NFL Mobile, Amazon Kindle, TuneIn and Slacker radio, Amazon MP3, Verizon Tones, Google+, etc. These apps cannot be uninstalled, and many of them open automatically upon startup and slow the phone/eat battery life. Ex: slacker radio, google+, Amazon MP3 opens whenever I open my music. I can't even disable them without having to root my phone and use an app freezer, and I can't even do that because Verizon refuses to release an HTCDev unlocker for the 4G LTE. (but I can sort of understand that for people taking advantage of the 4g capability)
    Why in the world would anyone think that this was a good idea?
    I fully read the terms and conditions of my contract to ensure that this wasn't included, and after nearly an hour, Verizon does not reserve any right to manage a user's personal applications against their will, only the phone's operating system. I don't want NFL Mobile, Amazon Kindle, TuneIn and Slacker radio, Amazon MP3, Verizon Tones or Google+, and I have no way to uninstall or disable them. That is RIDICULOUS. I even have an option to defer from software/firmware updates, the fact that I can't remove these unwanted applications is insulting.
    Also, some other examples:
    4 instances of Google Maps open at once for no apparent reason. I don't have anything (weather widget, clock, weather lock screen) that warrants google maps or location services needing to open. What in the world is going on there?
    My bluetooth service cannot be force stopped.
    My Notes (two instances of this app open) and Calender applications open randomly; although I intend to keep and use these apps, this is very annoying.
    Facebook opens randomly for no apparent reason.

    The DROID Incredible 4G LTE should already be running either Android 4.0+ for its operations system. Which means you can disable many of the pre-installed applications. Go to settings > Apps > slide to the All view. Disable each application individually. You might have to uninstall any updates before the disable button is available.
    The DROID Eris is only three years old. It was released in November 2009. 12 minus 9 equals 3.
    Also you should be aware, you posted your message on the Verizon Wireless Community. This is a peer to peer forum where customers can give suggestions and advice to other customers with their questions and issues.
    If you need immediate assistance call customer service at *611 from your phone or 1-800-922-0204 from another phone. You can also use the "Contact Us" link at the top of the website. However the response from that avenue might also be delayed due to the holidays.

  • When I plug my Droid Incredible 2 into a car charger the phone is now permanently in"Car Mode" and won't get out. I heard that Droid will fix this, but it hasn't happened.  Does anyone know how to fix i

    I have a Droid Incredible 2 phone.  I bought  car charger and ever since I have used it, the phone thinks it is in "car mode" even when the phone is in my home, my purse,...I sets to speaker and I can not hear the phone ring.  It freezes on "car mode".  I heard that Droid is supposed to be fixing the problem, but nothing has happened yet.  Is anyone else having this problem, and does anyone at Verizon know when/if this will be fixed.  If not, I expect a new phone from Verizon.

    there are two ways, usually if u restart the phone it will reset, but the other is going to your system and shut it off manually...

  • HTC Incredible 4g LTE

    Excuse me, but where is the discussion forum for the HTC Droid Incredible 4g LTE?  I upgraded to this phone back in June.  Is there no one buying this phone?  I know there's basically no community development on it, because the ******** at Verizon Wireless re-locked the bootloader, even though they initially allowed it to be unlocked.  What gives?  Does no one care about this phone?
    I feel like Verizon Wireless has a severe lemon on their hands with this phone.  Granted, spec-wise, it's not that horrible, but there are definitely issues with this handset.  Where the heck is the community for this phone?  I feel very alone having chosen this phone as my upgrade to the original HTC Incredible...

    (Deleted post..same information already posted on this discussion:https://community.verizonwireless.com/thread/784556)
    Message was edited by: Verizon Moderator (M)

  • HTC droid incredible compatibility

    I have a HTC Droid incredible 4G LTE with no Sim card in it.  Was wondering if I get a version Sim card I can use it for prepaid Verizon service or if I have to get a normal plan?

    You should be able to use it on the Verizon prepaid ALLSET plans for smartphones.

  • DROID INCREDIBLE 4G

    I had a Incredible Once Before an if this Baby is anything like my Inc. :   When they Hit the Shelfs!  I will Get one for Sure! 

    <There is a similar topic in the Android under Verizon HTC Droid Incredible 4G LTE announced with 4-inch screen and Ice Cream Sandwich. This thread will be locked.>

  • Droid Incredible 2 won't turn on or charge.

      I have had this problem before, right after I got the DINC2. Yesterday, I wanted to take out my memory card to save pictures on my computer via a usb card reader. I turned my phone off by pressing the power button and selecting power off. I removed my battery, and then removed the memory card. After transferring my pictures, I placed the memory card back in the DINC2, and placed the battery and cover back on the device. I pushed the power button, and NOTHING. The phone won't turn on. I plugged it in to the charger, and the amber light won't even come on. I thought it might be the charger, so I used the USB cord attached to the computer, and still no charging light. I have removed the battery overnight, and just let it set. When I reinstalled the battery this morning, still nothing. The charging light does not come on, and I can't power up the device.
      I had this problem before. I had let the battery run down to nothing and the device powered itself off. Same scenario, the charge light would not come on when plugged into the charger, and I couldn't power up the device. I left the battery out overnight, and the next morning the device still wouldn't power on. I placed the phone in my car, and plugged in my car charger. After a few minutes, the amber light came on, and I was able to power up the device. This, however, did not work this time. Nothing I try helps.
      Is this a common problem? How should I go about getting this resolved?
      Thanks,
      Brian

    Hi Brian,
    It must be frustrating not being able to power your phone on. I checked my resources and this is not noted as a known issue with the Droid Incredible 2. Since you are not able to power on the phone, there is nothing we can troubleshoot by phone. I recommend to bring your device to a Verizon Wireless store for a hands on evaluation. You can find a Verizon Wireless store near you by entering your ZIP code at vzw.com/storelocator online.

  • HTC DROID INCREDIBLE DESKTOP SYNC & CHARGER FOR 2150 mAh BATTERY

    While I await my HTC DROID INCREDIBLE I did what I always do when buying any mobile device; I ordered the largest capacity battery so I never have to put up with the low batt message. Talk to people all the time & they are always having to charge their batteries cause they never get the extended battery. Anyway, two 2150 mAh batteries with backs, are in route to my house. Question is, where is a desktop/sync charger for this phone that  will also charge these larger batteries
    I will be needing to sync w/my PC. Like the desktop docking station style. Easier to see too.
    Anybody looking into this one???
    Oh yeah, Yes, I gave up the iphone. To much inconsistency about the truth of whether Verizon was getting it. Jobs may have said it's coming to providers but as usual, no date.
    Yes, I know about LTE. My antique E815 is dying & so was my patients
    Hope this Incredible is a good one. I did notice the touch screen was excellent. That impressed me
    Found this Sync/charger online. Company says it will accommodate the 2150 mHa battery while docked plus charge the second 2150 mAh battery too. Not sure I believe them.  I asked them if it didn't work can I return it. They told me yes but there would be a restocking fee. I replied, "You are guaranteeing me it will work but if for some reason it does not you are gonna charge me a restocking fee???" They said, "Yes". Don't like the sound of that.
    http://www.thinkhtcincredible.com/htc-droid-incredible-desktop-charger-10078.html

    i don't think that will work. the micro usb port on the phone is on the lower left side of it.....RIGHT where it appears the dock you posted has side grips for the phone. this looks more like a universal type of dock that would work.....if htc hadn't put the port on THE SIDE of the phone (don't get me started on this....i just dont get why they didn't put the port on the bottom???). i suspect that there is no real dock for the inc because the port is on the side and our homescreen doesn't go to landscape mode (don't get me started on that either). there are some decent universal stands that i've seen....but nothing that the phone will just plug into.

  • Droid X won't charge when connected to computer through USB

    I have a Droid X device and when I connect it to most computers it won't charge. I have the setting set to "Charge Only" but still won't charge. I have only come accross two computers that will charge the phone. Is there something else that I need to do? Other settings? Please help!

    luckyyou22 wrote:
    I have a Droid X device and when I connect it to most computers it won't charge. I have the setting set to "Charge Only" but still won't charge. I have only come accross two computers that will charge the phone. Is there something else that I need to do? Other settings? Please help!
    Are you using the charger that came with the phone?  Sometimes, the 'generic' USB chargers aren't able to keep up with the charging needs of the X. 
    Are you using an older computer?  I can't help but think that some older USB ports may not be strong enough...or even broken. 

  • Droid Incredible 2 Charging Issues

    Hello,
    I am experiencing charging port issues w/ the Droid Incredible 2. It seems like everyone who owns this phone is experiencing that exact issue. Does verizon have anything in place to correct these issues?
    I would just call customer service, but seeing as how my phone is not functioning and I don't have access to any one currently I am posting on here.
    My phone shows it is charging but it is not. Sometimes it will actually back drain the phone.
    Someone please help.

    We are on second "Dinc2" and it has gotten the same issue at about 10 months.  WE are eligible for an upgrade, but were holding out for the Galaxy S4.  Sadly, it doesn't look like we're going to make it.

  • Droid razr maxx won't charge?

    My droid razr maxx won't charge past 40%. I still am using the original charger and have tried charging while the phone is both on and off... Any suggestions?

    As Rc indicated some USB's can have issues I have't seen any troubles in the one's that I currently own but I have more than one that I can use Plus I have the old Traditional OEM charger's that Motorola currently sell's but's not included in the box with the phone) The one you see below is one that I have and is usually found with an accessory..
    If the phone is not passed the 14 day return,  box it up with it's papers and return it to the store and have a Rep check it out with another charger if it works ok and you want to keep it Go a head)  But if you'd rather exchange for another one see if the Rep will let you do it.  Good Luck on your Decision.. b33

  • Droid Incredible won't Conference Call - VZW Area Supposed Known Issue

    My Droid Incredible won't connect when you try to add in 2nd call. No one in my area can conference call with their Droids...not even the VZW Store Droid demo models or the reps there who have the Incredible. My friends have tried conference calling with their Droid's with no luck as well. VZW tech says its a known issue, and until Verizon pushes out update to our area - I'm out of luck! The rep said my options are that they can replace my phone with a different phone model or of course I can break my contract. Really? You want me to go to Apple and get your competitor's Iphone?

    With the Droid Incredible I do not have the SEND option once I am connected to the first party. I just have the END CALL button on my screen. I just got off the phone with Customer Service who reviewed the Tech support notes and she said according to the Ticket the issue is my area, and the way the Droid's are designed to conference call. The work around in my area is to hit SEND twice to connect the 2nd party, however she did state, as I can observe, that the Droids do not have the option to hit send on a 2nd call. My friend has a Droid X in my area and he too is unable to conference call. According to trouble ticket they cannot do anything for me. I am out of luck and my only option is for VZW to give me a new model phone, well we all know the only comparable phone is the Droid X which won't help me as it can't conference call either. With what I do, I need to be able to conference call and if I pay $300 for a phone with the feature, I expect Verizon to accomodate me so this just boggles my mind why Verizon isn't working hard to address this issue. So the only other alternative I see is to break contract and move to AT&T and get the Iphone, but I really do love my Incredible so this is a hard decision. Why is Verizon not working to address this issue? Who can I talk to???

Maybe you are looking for