Droid Incredible e-mail issue

I have had my DINC for several months. When I first got the phone, I would delete e-mails and they would reappear in just a few minutes. After a few weeks, this annoying problem went away but now it is back. Has anyone experienced this problem?
If so, does anyone know how to solve it?

Are you using the stock mail app or another?

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Droid Incredible 2 Charging Issues

Hello,
I am experiencing charging port issues w/ the Droid Incredible 2. It seems like everyone who owns this phone is experiencing that exact issue. Does verizon have anything in place to correct these issues?
I would just call customer service, but seeing as how my phone is not functioning and I don't have access to any one currently I am posting on here.
My phone shows it is charging but it is not. Sometimes it will actually back drain the phone.
Someone please help.

We are on second "Dinc2" and it has gotten the same issue at about 10 months. WE are eligible for an upgrade, but were holding out for the Galaxy S4. Sadly, it doesn't look like we're going to make it.

Droid Incredible Activesync losing e-mail contents after reading

I have the HTC Droid Incredible. Using HTC's standard e-mail program witth Activesync, I constantly lose the body of my e-mails after they are read.
It's not always 100% of the time, but happens more often than not.
Please help!!

It sounds like you have a software issue on your phone maybe from an application downloaded. I recommend performing a hard reset on your device to clear out the settings. Once you do this your device should no longer experience this problem. The steps to perform the hard reset are below:
Performing a factory reset via settings
The most convenient way to do a factory reset is via the phone settings.
1. Press HOME > MENU, then tap Settings.
2. Scroll down the screen, and then tap Privacy > Factory data reset.
3. On the Factory data reset screen, tap Reset phone, and then tap Erase everything.
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a
factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly
press the POWER button.
2. Wait for the screen with the 3 Android images to appear, and then release the VOLUME
DOWN button.
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. When asked to confirm, press VOLUME UP.
If your phone hangs or freezes, we recommend that you do a “soft” reset instead of a hard/factory
reset. To perform a soft reset, remove the battery, wait for a few seconds, and then re-install it. After
re-installing the battery, turn on the phone.
Hope this helps.

Can't add Yahoo Mail to Droid Incredible

I am unable to add my Yahoo Email account to my new Droid Incredible, any suggestions?

The Yahoo Mail for Android App works great!!! You can find it in the Play Store Yes, it provides notification. I no longer use the native email application on my Incredible. Yahoo! Mail for Android provides much more functionality. Using it, one can easily get to his folders to view and file emails in them which is a huge plus for it.
Tamara H.
Follow us on Twitter @VZWSupport

Droid Incredible won't Conference Call - VZW Area Supposed Known Issue

My Droid Incredible won't connect when you try to add in 2nd call. No one in my area can conference call with their Droids...not even the VZW Store Droid demo models or the reps there who have the Incredible. My friends have tried conference calling with their Droid's with no luck as well. VZW tech says its a known issue, and until Verizon pushes out update to our area - I'm out of luck! The rep said my options are that they can replace my phone with a different phone model or of course I can break my contract. Really? You want me to go to Apple and get your competitor's Iphone?

With the Droid Incredible I do not have the SEND option once I am connected to the first party. I just have the END CALL button on my screen. I just got off the phone with Customer Service who reviewed the Tech support notes and she said according to the Ticket the issue is my area, and the way the Droid's are designed to conference call. The work around in my area is to hit SEND twice to connect the 2nd party, however she did state, as I can observe, that the Droids do not have the option to hit send on a 2nd call. My friend has a Droid X in my area and he too is unable to conference call. According to trouble ticket they cannot do anything for me. I am out of luck and my only option is for VZW to give me a new model phone, well we all know the only comparable phone is the Droid X which won't help me as it can't conference call either. With what I do, I need to be able to conference call and if I pay $300 for a phone with the feature, I expect Verizon to accomodate me so this just boggles my mind why Verizon isn't working hard to address this issue. So the only other alternative I see is to break contract and move to AT&T and get the Iphone, but I really do love my Incredible so this is a hard decision. Why is Verizon not working to address this issue? Who can I talk to???

Droid incredible questions: extended battery, issues, battery charging phenomenon, apps

hi. im considering the droid incredible as a possible droid i want to purchase for myself when my contract runs out with my other service provider. ive been researching alot about it and the droid x (another choice) and wanted to ask about some new things that have come up that i would like to know more about.
1) lately ive been noticing more and more about these extended batteries for the droid incredible that take it from the 1300 mah to 2150 or this big one, the 3500. the 2150 is on the verizon website and stuff while the others are from amazon and other websties. first of all is this safe to have on a phone like this? does having a bigger battery and somethign go wrong with teh phone due to it ruin the warranty or something (thats assuming im using the proper extended battery from verizon store)? is getting a extended battery from another company or store a bad idea, and if so why?
and if any more information about the extended batteries that you could share with me would be great also.
2) have there been any great issues about the droid incredible that is outside the normal (glithces, restarts, and so forth) that one should consider?
3) there has been something on the internet about a different way of charging the phone so to get better battery life out of it. i think it goes charging it then unplug the phone then turn off phone then plug back in for 20 mins then finally phone charged. is that really necessary or something? is that a problem for the phone right now?
and lastly
4) does the droid incredible get the same kind of apps all the other phones do or does it get special ones just for it?
thanks for your help

1. We recommend the extended batteries that we offer, as those batteries are quality tested and come with a manufacturers warranty. We do not recommend batteries from third party vendors, because unapproved batteries may damage the device and can void the manufacturer's warranty. If the battery is offered by HTC and a supported product, you can check with the manufacturer to see if it would be covered with the Manufacturer's Warranty. The Extended 2150mAh battery is the battery that we recommend. That battery will not affect the Manufacturer's Warranty. It actually comes with a 1 year manufacturers warranty on it. The 2150mAh battery is basically the same battery, as the standard battery, it just has a lower the battery voltage discharge over a set time interval making it last longer.
2. Issues with the HTC Droid Incredible are pretty much like any Smartphone device, there are problems that come up, but those are usually fixed with updates. Because you are getting a later build of the device, it is unlikely that you would encounter any significant issues with the device.
3. There is no need to charge the battery in any other way than the recommended way. Newer batteries are more resistant to overcharging and will charge quickly.
4. The HTC Droid Incredible would have access to the Android Market Place. It would have access to over 10,000 applications on the Android Market.

Droid Incredible Issues.

I have been having problems with my phone for atleast a month now, if not more. At first I would get a notification that my mail app was to full ...i couldnt read the whole message of what to do because there is not enough room and you cant scroll the message. well i wasnt able to text anyone or read texts. To fix this problem, I would just clear all of my messages or anything that seemed full and the notification would go away for a few days. The past week the notification stays up no matter what i do.. i am not able to text unless i use the widget on one of my screens. i can not actually open the app. It just says its full. Well yesterday i got a notification saying that the storage on my phone is full and saying that i had to delete things to make room. I literally only have like 8 downloaded apps and i am not even using half of what my phone has available for storage. I only had 2 text messages on my phone and it wouldnt let me open my messages, do to it "being full". I have tried everything to free up space... there is nothing left to do unless i completely reset my phone. I have read that alot of people are having problems with their droid incredibles and are experiencing similar problems. Today I was trying to text someone and my screen froze when i typed the first letter. When i finally got out of my messages, my keyboard was frozen on the screen and i couldnt do anything. The only thing i was able to do is shut my phone off...but the problem would come back. I kept shutting my phone off because it would be stuck on the first screen. After a couple times of this happening, my phone turned on and just kept rebooting. It never goes to the homescreen... just keeps going through the whole start up cycle over and over again until i take the battery out.

Hello smaxwell,
I do understand how important messaging is and how frustrating this can be. We can check a few more things on your device and if successful great if not the next step would be to attempt a factory reset. Do you have any 3rd party messaging apps on your device? If so, first remove and see if you still have notification after power cycle. I would then suggest going to Settings>Applications>Manage Applications>All>find your messaging app and clear data and cache. Also, you can do the same steps, but after pressing all apps under manage apps, press your menu button and sort by size and clear data/cache on the biggest apps. Remove battery after this and retest. If that doesn't assist you can go to Settings>Sd and Phone Storage>Reset Phone>Erase Everything. Please keep in mind this will erase everything from your device, so you may want to back up your media to memory card and contact to Backup Assistance, Google or Sd card. Also, keep in mind you will have to reprogram the phone after so follow prompts to activate and choose option 1. Please let me know if this is successful for you.

Android 2.2 Reverts to Default email settings when roaming - Droid Incredible

When traveling with my Droid Incredible and want to send an email the phone often will lose my SMTP settings. At the same time it reverts to default settings for send / receive which means it will delete messages from POP server! Is there a roaming setting somewhere on this?
PF

In order to better troubleshoot, we need additional information. Can you please advise what E-mail provider you are using? Can you advise where and when this has happened most recently? If the issue persists, please contact us while you are in the area affected, as we would need to determine what network you are accessing at the time, along with additional information. You can feel free to call us from a secondary phone at 800/922-0204 or DM me with a secondary contact number (other than your wireless device) so that we can conduct additional troubleshooting.
Thanks,

Droid incredible - help my "people" disappeared, had 230 contacts in the am, in the pm had only 7

I have a Droid Incredible one week old.
Yesterday morning my people/contacts were all in my phone, in the afternoon I was looking to call someone and could on find 7 contacts! I did not drop my phone, or delete (that I know of) anything other than e-mails.
I have back-up assistant and all my contacts are there on-line (downloaded a cvs file just in case they disappeared too) I ran the Sync and - nothing happens

Could I get you to dial *228 send and option 1 on your device.
Then try syncing the contacts manually.
From the home screen, touch the applications tab (located in the lower-left).
Touch Settings.
Touch Accounts & sync.
Touch Backup Assistant.
Touch Sync now.
We are currently investigating issues with the Backup Assistant Website.

HTC Droid Incredible - Power Cycling

I am having issues with my Droid incredible powering itself off. For months it worked with no problem at all, now it happens constantly. It will be fine and out of nowhere it shuts itself off and as it is powering back on, many times it will actually cycle off again before it completes it's reboot. On multiple occasions it has had to be "factory data reset" as all apps are wiped out once it finally finishes cycling on and off.
I have tried limiting any installed applications to ensure that they are not the problem, and am still getting the issue. The only things on the phone are the items initiated at set up (contacts from backup assistant, gmail account, facebook account, yahoo mail account, and twitter) and it is still happening. Verizon sent a replacement phone, and within the first 3 days, it happened three times without me being able to even install any apps.
Has anyone run into this, know what may be causing this, or hopefully how to fix it?

richardsara wrote:
Mine has been doing the same thing. My husband kept telling me that I just use it to much or I need to stop breaking phones....lol, I did actually break one of them. But this is rediculous, I can't even get online sometimes before it freezes then shuts down. I have noticed when it does this the back feels hot. My brother in-law who works for Verizon told me to take the battery out for a while then it should be fine. Well I did that and was still having issues. So I talked to him again and he said to turn the power offf for like an hour a day so it can rest. Yup tried that too....doesn't matter still powers itself down when it feels like it. I am glad its not just me and I am not the only one this is happening to. Just proves that I am not breaking it....there is just a problem with it. What is the solution if it is no longer under warranty? Just deal with it until your contract is up?
Hi richardsara,
If your phone is no longer under warranty we can still provide you troubleshooting steps that may resolve the issue and you can still benefit from future software updates (if any) developed by the manufacturer. Since you already did a soft reset (battery pull) I would recommend to do a Hard Reset to your phone. This will bring your phone back to factory settings and will resolve any issues resulting from corrupted system files or 3rd applications conflicts.
Please keep in mind that performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications.

Droid Incredible 2 won't turn on or charge.

I have had this problem before, right after I got the DINC2. Yesterday, I wanted to take out my memory card to save pictures on my computer via a usb card reader. I turned my phone off by pressing the power button and selecting power off. I removed my battery, and then removed the memory card. After transferring my pictures, I placed the memory card back in the DINC2, and placed the battery and cover back on the device. I pushed the power button, and NOTHING. The phone won't turn on. I plugged it in to the charger, and the amber light won't even come on. I thought it might be the charger, so I used the USB cord attached to the computer, and still no charging light. I have removed the battery overnight, and just let it set. When I reinstalled the battery this morning, still nothing. The charging light does not come on, and I can't power up the device.
I had this problem before. I had let the battery run down to nothing and the device powered itself off. Same scenario, the charge light would not come on when plugged into the charger, and I couldn't power up the device. I left the battery out overnight, and the next morning the device still wouldn't power on. I placed the phone in my car, and plugged in my car charger. After a few minutes, the amber light came on, and I was able to power up the device. This, however, did not work this time. Nothing I try helps.
Is this a common problem? How should I go about getting this resolved?
Thanks,
Brian

Hi Brian,
It must be frustrating not being able to power your phone on. I checked my resources and this is not noted as a known issue with the Droid Incredible 2. Since you are not able to power on the phone, there is nothing we can troubleshoot by phone. I recommend to bring your device to a Verizon Wireless store for a hands on evaluation. You can find a Verizon Wireless store near you by entering your ZIP code at vzw.com/storelocator online.

Browsers, some apps keep quitting on Droid Incredible. Ideas before I reset phone?

In the last month or so, my Droid Incredible has developed a really annoying problem. My full-featured web browsers (including Dolphin HD, and the stock "internet") won't run. They quit seconds after launched.
Is anyone else seeing this problem? Know what's causing it? I know app conflicts can be very user-specific, but ya never know...
Opera Mini runs reliably, and Dolphin mini runs sometimes (but quits more often than it runs). So I am able to browse the web. But Opera Mini doesn't support "share page" functionality (via e-mail, bookmarklets, etc.), which is something I rely on heavily and am no longer willing to do without on a phone I'm paying $110/month for.
In addition, some apps I really like (including AppBrain and Shazam) also are quitting seconds after launch.
I've uninstalled all apps that I'm not using. I also uninstalled and reinstalled Dolphin HD and Mini, as well as the other apps that have ceased running. I've done the battery pull twice, and have also cleared the cache on most of my apps. I deleted a bunch of media files to free up space. No dice.
I'm at the point where I'm going to have to start uninstalling the apps that I'm using. I'm very reluctant to do this, since I just had to go through this tedious exercise a couple of months ago to correct a different problem. And if it is an app conflict, then I'm wondering whether backing up the apps to the SD card, resetting the phone, and restoring them would solve the problem. I mean, if I'm restoring the same apps, wouldn't it be likely that I'd have the same conflict problem?
My phone is not rooted, and I don't want to root it.
Can anyone suggest something else I might do short of uninstalling all my apps and doing a factory reset to try to fix this problem?
Thanks.

I have the same exact problem, I pretty much can't even use my internet function with this phone. it always freezes and quits in the middle of anything. I'm kind of thinking it's a glitch with this phone unfortunately, I have a few friends who also have the same bad droid luck with the internet or any applications running properly. I'm wondering if a few of the phones just need to be re-called with the Droid HTC Incredible model. I'm paying for the internet service and wish I was just back to my simple LG phone with the 39.99 a month bill, that's about the quality of service I'm getting.
I wish I had better information for you, but I guess you can just re-set and delete all your applications over and over again like Verizon suggests. I'm tired and don't want to even bother at this point. I want my money back for the internet service I don't get, very bummed indeed...

Droid Incredible 4g lte global services not working in UK

Purchased global plan for travel in UK, got here, no service. I contacted support and after nearly an hour with two different people, they've started a problem ticket. I can get a list of network operators on GSM/ dual, but cannot connect. I have tried GSM only as well. It does not seem that I have the very latest software update, but when I check via WiFi for new updates, there aren't any. Does anyone have any clues about how to get this thing to work?

The DROID Incredible 4G LTE should already be running either Android 4.0+ for its operations system. Which means you can disable many of the pre-installed applications. Go to settings > Apps > slide to the All view. Disable each application individually. You might have to uninstall any updates before the disable button is available.
The DROID Eris is only three years old. It was released in November 2009. 12 minus 9 equals 3.
Also you should be aware, you posted your message on the Verizon Wireless Community. This is a peer to peer forum where customers can give suggestions and advice to other customers with their questions and issues.
If you need immediate assistance call customer service at *611 from your phone or 1-800-922-0204 from another phone. You can also use the "Contact Us" link at the top of the website. However the response from that avenue might also be delayed due to the holidays.

Motorola Droid X or HTC Droid Incredible or Samsung Fascinate or Wait?

Hey Guys,
Im currently an At&t customer and I absolutely hate my service. I went with it for the At&t Unity Family Plans and Rollover, but have since found it sucks. I currently use a Blackjack II. Anyways, my contract just ended and Im looking at buying a new phone soon. I am only considering Verizon due to the reputed network reliability.
At this point I have several options in front of me, and I want you guys opinions on what you think is a good phone for me? I generally consume a few GB of data per month, send 2500 texts or so, and talk a little as well. My primary uses are gaming, multimedia, texting, and web browsing. Size isn't an issue, however I do a LOT of multitasking.
Please tell me which of the following is the best phone for me in your opinion?
Motorola Droid X
HTC Droid Incredible
Samsung Fascinate
In addition, after doing so, do you think its worth it to buy now? Or should I wait a few more months and get the rumoured LTE phones or iPhone thats coming to Verizon in late 2010/early 2011.

I want to point out it is not my intention to ruffle any feathers. I used to considered myself a loyal Verizon customer, but maybe after nine years with any carrier you have seen too much of the true nature of the way they conduct business. In Verizon's case it is my opinion in the last three years particularly they have gone over the line in terms of unfair restrictions and misleading terms and pricing. This has been born out in succesful lawsuits ( http://www.consumeraffairs.com/news04/2007/10/ny_verizon.html )
( http://abcnews.go.com/Technology/wireStory?id=10975100 ) there are more, but you get the idea.
Wicked One regarding Sprint and Verizon Upgrades, I am not sure about that but here is what I understand:
First Off ETF for Sprint is $200 for Verizon it's $350
"Verizon Wireless came under FCC scrutiny in early December after it doubled its ETF for netbooks, smartphones and some feature phones. No official action has been taken on the matter."
http://www.infoworld.com/d/the-industry-standard/verizons-big-rip-shows-its-bad-att-300
http://www.eweek.com/c/a/Government-IT/Following-ATandT-Verizon-ETF-Hikes-Sen-Klobuchar-Pushes-FCC-769924/
RE: Phone Upgrades
As far as I know Verizon does not offer anything at one year, whereas Sprint does. The catch is what the new phone you are buying will cost you at one year into your two year contract. With Verizon my understanding is at 1 year into your 2 year contract, you pay a $20 upgrade fee and then you can get the new phone you want at a 1 year contract price. So if you were upgrading to a Droid Incredible today under these circumstances you would pay $20 + $269 ($369 - $100 rebate) or $280. With Sprint in the case of the EVO or any other plan where you pay more than $65 month you get the two year price after one year so you would be paying $200.
I wish I could say Verizon is the best, but I have found them to be more focused on pinching money out of our pockets, via weazle marketing gimicks, like "Unlimited" plans that are NOT unlimited, or convincing you that you get more when you actually get less or get a paragraph of restrictions in the small print. Verizon has the best coverage, but that does not balance out any more with me. Most of the time, except when I am traveling in rural areas, I think the other cariers will offer similiar service. I am very close to conducting a personal 30 day test.

Droid Incredible reboot itself now full of errors!!

Hey all,My Droid Incredible rebooted itself yesterday. Now all apps force close and my bookmarks are all gone. I've tried the hard reset etc and its still doing it !! Has this happened to anyone else? There was an update a couple days ago so im guessing it that update causing all the problems.

Check this link :http://community.vzw.com/t5/DROID-Incredible-by-HTC/The-not-so-INCREDIBLE-HTC-Incredible-Reboot-Issue/td-p/191740
I have also had continuous reboot problems, removing the battery stops them, but then many of my apps get a force close message.
*228 did not help.

Droid Incredible e-mail issue

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