Droid incredible not syncing with Facebook

I just purchased a Droid Incredible 3 days ago.  It will not sync with Facebook.  I can download the app and go there but I cannot update contacts.  I have gone into the menu settings and apps and it is not listed.  WHen I install it I get an error that says the service is not available.  I have done a factory reset and spoke with Tech support.  He told me that I was out of luck and that I would need to purchase a new phone to know for sure if it is a FB issue or a phone issue.  I am not going to pay another 300 dollars to find out.  Does anyone have any ideas?

Delete the app and redownload. Also, go into Facebook settings and turn on notifications.
Also from the phones main Screen. MENU>SETTINGS> ACCOUNTS & SYNC, make sure Facebook is marked for syncing.

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