Droid Incredible Won't Activate

I've been trying to switch my phone from a Droid 2 to a Droid Incredible while in Extended Network. When I go to call *228, a US cellular message comes up and then "Programming Unsuccessful". Now I don't have service on either of my phones. How do I go about this?

Verizon Wireless phones won't activate in an extended coverage area. You need to go to a native Verizon Wireless coverage area to activate the phone.
You might be able to activate it manually, but you would need the assistance of customer service on another phone or someone who is knowledgeable about the manual programming method. budone

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Droid Incredible won't Conference Call - VZW Area Supposed Known Issue

My Droid Incredible won't connect when you try to add in 2nd call. No one in my area can conference call with their Droids...not even the VZW Store Droid demo models or the reps there who have the Incredible. My friends have tried conference calling with their Droid's with no luck as well. VZW tech says its a known issue, and until Verizon pushes out update to our area - I'm out of luck! The rep said my options are that they can replace my phone with a different phone model or of course I can break my contract. Really? You want me to go to Apple and get your competitor's Iphone?

With the Droid Incredible I do not have the SEND option once I am connected to the first party. I just have the END CALL button on my screen. I just got off the phone with Customer Service who reviewed the Tech support notes and she said according to the Ticket the issue is my area, and the way the Droid's are designed to conference call. The work around in my area is to hit SEND twice to connect the 2nd party, however she did state, as I can observe, that the Droids do not have the option to hit send on a 2nd call. My friend has a Droid X in my area and he too is unable to conference call. According to trouble ticket they cannot do anything for me. I am out of luck and my only option is for VZW to give me a new model phone, well we all know the only comparable phone is the Droid X which won't help me as it can't conference call either. With what I do, I need to be able to conference call and if I pay $300 for a phone with the feature, I expect Verizon to accomodate me so this just boggles my mind why Verizon isn't working hard to address this issue. So the only other alternative I see is to break contract and move to AT&T and get the Iphone, but I really do love my Incredible so this is a hard decision. Why is Verizon not working to address this issue? Who can I talk to???

Droid Eris won't activate?

I just bought a Droid Eris off of ebay with a clean ESN. I was able to successfully activate it online, but then I call *228 and it activates. Then I try to make an actual call and it tells me my "mobile number is either not active or invalid." Why?

You might want to call vzw tech support on that one, just to make sure everything is in order.

Droid X won't activate

A couple of hours ago, my girlfriend tried sending me a few text messages, and none went through. I had Handcent installed, cleared it's cache, restarted, pulled battery, restarted, uninstalled Handcent, restarted, used the native SMS application to send txts to multiple persons (some on VZW, some not), nothing would be sent or received. Eventually got frustrated, and wipe my phone. Now it fails to activate, update or anything else. Anyone have any idea what's going on? I even logged on to VZW's website via my laptop, and it won't retrieve ANY information other than my name.

wmspencer wrote:
A couple of hours ago, my girlfriend tried sending me a few text messages, and none went through. I had Handcent installed, cleared it's cache, restarted, pulled battery, restarted, uninstalled Handcent, restarted, used the native SMS application to send txts to multiple persons (some on VZW, some not), nothing would be sent or received. Eventually got frustrated, and wipe my phone. Now it fails to activate, update or anything else. Anyone have any idea what's going on? I even logged on to VZW's website via my laptop, and it won't retrieve ANY information other than my name.
If you have not had any resolve on this issue, please PM me your name, mobile number and contact number so I can look into this issue for you.
Thank you!

New Droid MAXX won't activate

I've tried activating all over town and it keeps failing. This is to replace an existing device. Is this a pervasive problem since they have just been released? I can't seem to get any support.

I am having the same problem. After terrible support after I went to purchase the phone (you would not believe how hard it was to get to be able to organize the ordering of $299 phone--spent at least 1.5 hours already on the phone trying to make sure the purchase was completed), now this.
After following the procedure (backup contacts, switch off old phone, call 800# to activate new phone, turn on new phone) and activating 4-5 times with no success, I tried the online activation. This said it was successful, but again tried activating 4-5 times with no success. Error message varied between telling me to call the 800 number to activate and saying the signal was poor.
I went online and got chat support from a Verizon rep. I was told by the rep I chatted with that I had to call in and speak with a specialized rep to activate my phone. But, of course, they are not open because I live on the west coast and support ends early evening. I am ready to return this phone and cancel my Verizon service, which I even upgraded when I bought the phone. I am embarrassed to be a Verizon customer--the company should be ashamed of the way it has behaved throughout this process. Final straw was the attitude of the rep who assisted via chat, kept finishing sentences with a "!" as though I should be excited to wait 8 hours to activate my phone. APPALLING.

Droid Incredible 2 won't turn on or charge.

I have had this problem before, right after I got the DINC2. Yesterday, I wanted to take out my memory card to save pictures on my computer via a usb card reader. I turned my phone off by pressing the power button and selecting power off. I removed my battery, and then removed the memory card. After transferring my pictures, I placed the memory card back in the DINC2, and placed the battery and cover back on the device. I pushed the power button, and NOTHING. The phone won't turn on. I plugged it in to the charger, and the amber light won't even come on. I thought it might be the charger, so I used the USB cord attached to the computer, and still no charging light. I have removed the battery overnight, and just let it set. When I reinstalled the battery this morning, still nothing. The charging light does not come on, and I can't power up the device.
I had this problem before. I had let the battery run down to nothing and the device powered itself off. Same scenario, the charge light would not come on when plugged into the charger, and I couldn't power up the device. I left the battery out overnight, and the next morning the device still wouldn't power on. I placed the phone in my car, and plugged in my car charger. After a few minutes, the amber light came on, and I was able to power up the device. This, however, did not work this time. Nothing I try helps.
Is this a common problem? How should I go about getting this resolved?
Thanks,
Brian

Hi Brian,
It must be frustrating not being able to power your phone on. I checked my resources and this is not noted as a known issue with the Droid Incredible 2. Since you are not able to power on the phone, there is nothing we can troubleshoot by phone. I recommend to bring your device to a Verizon Wireless store for a hands on evaluation. You can find a Verizon Wireless store near you by entering your ZIP code at vzw.com/storelocator online.

Cannot activate my droid incredible

I just purchased the Droid Incredible from verizon online and when I try to activate it an error message come up that says "unable to activate at this time please call customer service" However, I don't have a phone, this was going to be my phone. What should I do? Is there a representative that I can talk with online?

Hello,
Thank you Community Members for posting some troubleshooting tips.
Montana35, if you are still having activation issues, it is necessary to call us from an alternate phone at 1-800-922-0204, option 0 for assistance. If you cannot get access to another phone, you can visit your local Verizon Wireless Corporate store for assistance. To find a location, please enter your address information at the link below:
Store Locator Link
Thank you.
KellyW@VZWSupport

When I plug my Droid Incredible 2 into a car charger the phone is now permanently in"Car Mode" and won't get out. I heard that Droid will fix this, but it hasn't happened. Does anyone know how to fix i

I have a Droid Incredible 2 phone. I bought car charger and ever since I have used it, the phone thinks it is in "car mode" even when the phone is in my home, my purse,...I sets to speaker and I can not hear the phone ring. It freezes on "car mode". I heard that Droid is supposed to be fixing the problem, but nothing has happened yet. Is anyone else having this problem, and does anyone at Verizon know when/if this will be fixed. If not, I expect a new phone from Verizon.

there are two ways, usually if u restart the phone it will reset, but the other is going to your system and shut it off manually...

Droid Incredible 4g lte won't charge

Ok I have had my phone for only six months and it was working perfectly. Then last night I went to charge it and the charge light would not come on and it would not charge. I have tried three different chargers and the same thing happens each time. I am not really sure why, is there something that i could have done to it or is it an error in the phone. By the way, I had the Droid incredible 2 before this, and it did the exact same thing.

Hi Tymc,
I'm sorry to learn of the trouble you have had in charging your phone. Since posting your comment, has the issue been resolved? If you have tried three different chargers, the issue is most likely with the device. Has there been any physical or liquid damage to the device? When looking at the charging port, do you see any debris, slightly bent connectors, or a change in color? Please supply any additional details, thank you!
Christina B
VZW Support
Follow us on Twitter @VZWSupport

How can I get music I purchased though Amazon on my Android device(droid incredible) to my IPad 2 without using a computer?

I just got an iPad 2 a couple months ago, and I'm very eager to get my music collection purchased from Amazon to my device. I have had to get a replacement droid incredible and lost my login information for both my email and my amazon account. I have the music files stored on the SD card on my phone. I have the basic iPad 2, 16 GB, wifi, no 3G. I got an iPad to essentially replace my computer since it can't hold a charge anymore. I am almost due for an update with Verizon, so I would like to get an IPhone. However if I can't transfer my 100s of dollars worth of music, I'll have to suck it up and stick with android and be unable to have more than the 3 songs I have on my iPad.
If any one can help It would be greatly appreciated.

It sounds as if you have a computer but it won't hold a charge. Does it not work if it's plugged in at home? If so, you can simply transfer the music to your computer at home. You can either do this by connecting your Incredible to the computer and dragging the music from the SD card to iTunes or, you can contact Amazon and get your password reset and just download the music.

Browsers, some apps keep quitting on Droid Incredible. Ideas before I reset phone?

In the last month or so, my Droid Incredible has developed a really annoying problem. My full-featured web browsers (including Dolphin HD, and the stock "internet") won't run. They quit seconds after launched.
Is anyone else seeing this problem? Know what's causing it? I know app conflicts can be very user-specific, but ya never know...
Opera Mini runs reliably, and Dolphin mini runs sometimes (but quits more often than it runs). So I am able to browse the web. But Opera Mini doesn't support "share page" functionality (via e-mail, bookmarklets, etc.), which is something I rely on heavily and am no longer willing to do without on a phone I'm paying $110/month for.
In addition, some apps I really like (including AppBrain and Shazam) also are quitting seconds after launch.
I've uninstalled all apps that I'm not using. I also uninstalled and reinstalled Dolphin HD and Mini, as well as the other apps that have ceased running. I've done the battery pull twice, and have also cleared the cache on most of my apps. I deleted a bunch of media files to free up space. No dice.
I'm at the point where I'm going to have to start uninstalling the apps that I'm using. I'm very reluctant to do this, since I just had to go through this tedious exercise a couple of months ago to correct a different problem. And if it is an app conflict, then I'm wondering whether backing up the apps to the SD card, resetting the phone, and restoring them would solve the problem. I mean, if I'm restoring the same apps, wouldn't it be likely that I'd have the same conflict problem?
My phone is not rooted, and I don't want to root it.
Can anyone suggest something else I might do short of uninstalling all my apps and doing a factory reset to try to fix this problem?
Thanks.

I have the same exact problem, I pretty much can't even use my internet function with this phone. it always freezes and quits in the middle of anything. I'm kind of thinking it's a glitch with this phone unfortunately, I have a few friends who also have the same bad droid luck with the internet or any applications running properly. I'm wondering if a few of the phones just need to be re-called with the Droid HTC Incredible model. I'm paying for the internet service and wish I was just back to my simple LG phone with the 39.99 a month bill, that's about the quality of service I'm getting.
I wish I had better information for you, but I guess you can just re-set and delete all your applications over and over again like Verizon suggests. I'm tired and don't want to even bother at this point. I want my money back for the internet service I don't get, very bummed indeed...

Phone won't activate

Three TS people and a total of six hours with a phone pressed to my ear later and my iPhone won't activate. It says no service where I'm assuming there should be antenna bars. TS obviously has no clue, as two people said they would call me back yesterday and haven't. The last person I spoke with had me re-download iOS 5 from iTunes. The phone walked through the screens, like i was on the right track, but it just will not activate. It stays on the "this may take a while" screen and then says it won't connect. No way to dial *228 either.
Any clues before I call it quits with Verizon? If I needed a new phone they should have overnighted it to me so I had it today. This isn't like my Droid when it was brand new to everyone. Doesn't Verizon have any experienced people yet to deal with iPhones?

Yes I did, Susan. Numerous times, but with "no service" in the corner, the phone could not place the call.
I had a *spare* couple hours this morning, so called Verizon's TS again.
This TS person said she was surprised the phone wasn't pronounced DOA yesterday after she reviewed all that was done to it. She offered to replace the phone and I would have a new one on Monday she said, as they don't ship on Saturday's and could not do an overnight thing, not even to one of their stores. That burned me after hearing the phone should have been pronounced DOA yesterday. By the time she switched me over to the person I had to speak with to get the replacement ordered though, Monday had changed to Friday... the end of next week! Apparently TS was wrong yet again and I should not have been told Monday. My head was ready to pop after being told this. It might not be Verizon's fault the phone arrived DOA, but it is their fault the three people I spoke with yesterday didn't issue me a new phone in a timely manner. And kept telling me they would call me back and didn't.
I am checking out At&t's plans right now. I was with them before I made the move to get a Droid and really had no beef with them. Life is too short to be dealing with Verizon.

Day 3: 9:00 PM Aug 29, 2010 EST, Still waiting for Froyo on my Droid Incredible, Anyone?

Still no Android 2.2 Froyo after 3 days. How long we have to wait. ?
I am so tempted to run this update on my droid incredible http://shipped-roms.com/shipped/Incredible/RUU_Incredible_C_Froyo_VERIZON_WWE_3.21.605.1_Radio_2.15.00.07.28_2k4k_NV_1.50_PRL58006_release_143351_signed.exe
Be Careful. While our members are generally helpful and eager to provide useful information, be advised that Verizon has no obligation to monitor these linked sites, and is not responsible for them. Accessing any such linked sites is done entirely at the user's own risk.

"Still no Android 2.2 Froyo after 3 days. How long we have to wait. ?
I am so tempted to run this update on my droid incredible http://shipped-roms.com/shipped/Incredible/RUU_Incredible_C_Froyo_VERIZON_WWE_3.21.605.1_Radio_2.15...."
I installed it. The phone is de-activated cuz the call quality was bad. If I find some postive reports about improved call quality, I may activate the phone again - BUT - I'm pretty happy with the call quality of my RAZR2, may just stick with it until it dies.
ETA - I am not suggesting anybody else do it - just stating I did, on an unactivated phone.

Droid Incredible and 2.2 os

Will Droid Incredible being sold now upgrade to Android 2.2 free?

Rumor is it'll have Sense UI along with some added Widgets that HTC has made special for the upgrade. I've learned that HTC does have marketing techniques for not just carriers, but individual phones as well. Example: The EVO may have some really cool feature that the Incredible won't have, and the other way around.
Guess we'll just have to wait and see....

Buying on Ebay a HTC Droid Incredible ADR6300VW Ve...

I already have a Skype account for my home phone. Will I be able to use this droid phone with my current account? I just want the phone for wifi access. Thanks.

The original DROID Incredible and the DROID Incredible 2 are 3G only smartphones. So you can activate them on one of the prepaid smartphone monthly plans.
If it is the 4G LTE model, then it couldn't be activated on a prepaid plan.

Droid Incredible Won't Activate

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