Droid Maxx Camera problem

Camera not working. Keep geting this message, "error please restart camera". Please help.

Hello, abey178! I know the importance of having access to your phone camera. The Droid Maxx has a great one so I want to be helpful in this. Have you downloaded any new Camera or Picture editing applications? Let's try resetting your Camera application: Here are the steps:http://vz.to/1pusdYK Choose "Camera" for Step 4. Also try restarting your phone in Safe Mode to see if this error message goes away: http://vz.to/1rEX9aE. Keep us posted on this. We want to make sure you can use this great feature on your phone.
TanishaS1_VZW
Follow us on Twitter@VZWSupport

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Can you boot into SAFE MODE ?? You can also UNINSTALL that Gallery Lock APP from the online Android Market (PLAY).
Safe mode:
- Power Off
- Power On
- Press & HOLD both up & down volume buttons at the same time -- for like 3 mins while it boots up. Keep holding these down!
- Phone should eventually come up and say SAFE MODE in lower left corner ..
Does THAT work??? If so, see if that app is in your APP drawer and try to uninstall it.
If that doesn't work, you can boot into the Maintenance Menu using a similar procedure that can get you to the ability to do a Factory Reset, if that's what you want to do.
let us know.

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Hey all,
I just upgraded to a new Droid Maxx and I'm running into a frustrating problem. I configured a wireless network at the office (a limited guest network) and connected to it just fine. I then got connected to the full permission WiFi network and I decided to drop the guest network. I went to drop the WiFi network from WiFi - Manage Networks - Forget and it worked. Temporarily. I came back a few minutes later and it had reconnected to that guest network (which requires a password) and that guest network appears in my list of networks when I go to Manage Networks. I tried to Forget it again, which works, but once I lock the phone and come back a few minutes later, that network is back in my list of networks under Managed Networks. The problem is that it keeps connecting to this network. I've tried rebooting the phone and that doesn't help. The really odd thing is that when I Forget the network from Manage Networks, it comes back complete with the password. The only work-around I have found is to leave the network in my Manage Network list and change the password to something incorrect so it cannot connect. However if I then Forget that network with the bad password, it comes back with the correct password. My question is - what can I do to permanently remove that WiFi network from my Manage Networks list (short of a hard reset of the phone)?
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Lee

That's odd. All of my devices will forget a wifi network after I long press to get a dialog and choose "forget network".
Try forgetting the network when you are in a different location and not in range of that wifi network. Reboot the phone afterwards and see if the wifi network remains gone from the saved list.
Hope this helps.

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Hello,
I am using the messaging app that was preloaded with the phone, the green face icon. I do not have an "Android Keyboard" app, but I have cleared the cache on the "Messaging" app, several times. I have also gone to the Verizon store where an associate did a soft reboot, telling me that would work. A very short time later, the error message started appearing again--so this did not work either.
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rbuskill,
Let's get this resolved! Please enable safe mode here http://vz.to/14eG5n8 test and share if you are still experiencing the issues. If so, please backup and complete a factory reset here http://vz.to/1xFz0Gq If not, I suggest removing applications in effort to find the root cause. Thank you.
TominqueBo_VZW
Follow us on Twitter @VZWSupport

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If you have already performed a hard reset and are still experiencing this issue, please send me a DM with your name and mobile number so I can access your account and further assist you.
I look forward to hear from you guys.
John B
Follow us on Twitter @VZWSupport

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Message was edited by: Verizon Moderator

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