Droid Maxx, NEW...Contacts will not back up!!

Droid Maxx, NEW...Contacts will not back up to cloud app. nor will it back up to backup assistance. I have tried for two days. Says synced but says there is no contact on device. I have like 400 contacts. WTH??

    Bigdr78,
Lets make sure your contacts are safe and sound. Ann154 is correct - they will not back up to both, but the work-around you're thinking of should do the trick!
SarahO_VZW
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