Droid not connecting to 3G network

When I turned on my phone this morning, it didn't connect to the 3G network like usual. I called Tech Supoprt was on the phone for an hour. We did hard reset, *228 and even changed some other codes. Still no dice. I can make calls & text, but no connection to internet, email, etc.
I live in central NJ - is anyone else experiencing this problem? Any suggestions? I don't exactly have the $ to buy a new phone right now! Thanks

That's the difference, the Service Books.
I am assuming the working device was either activated in the US and got the Service Books in that way, and are still active. Is one of the Service Books a [provisoning] entry?
Either way, it is my experience that you will need activation on the device(s) for 3G service. That means having an active BIS account connected.
Besides, as pertains to 3G, without the BlackBerry Data Plan, there's really no need for the 3G service. You won't have any data services to the device, save some TCP/APN connection, without the proper data plan provisioned to the SIM in the device.
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