Droid Razr 4G Mobile Hotspot Issues with PS3

I am hoping someone else had this issue and has been able to resolve. I just got a Droid Razr this week, and I have the 4G mobile hotspot feature. I am trying to replace my slow DSL line at home, and most things in my house have tested fine (Internet access, etc.). However, my PS3 seems to have some issues, particularly with online gaming and testing the network connection. The game I am testing now is COD MW3. I thought maybe something like IP ports were blocked on the phone or 4G network, but searching online seems to indicate that isn't an issue. If I reconnect my PS3 back to the DSL, online gaming and network tests work just fine. Move it back to 4G and the game won't connect and the network tests don't complete.
I don't see any features on the phone that would indicate that you can modify any firewall like settings. Anyone else experience similar issues? Thanks in advance!

I'm having the same issue with my Samsung 4g hotspot as well. I can get onto the PSN, download game updates just fine, but when I'm in a MW3 lobby, it just sits there and eventually times out and a XMB message displays that i've been disconnect from the wireless access point. Anyone have any ideas?

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Z-10 Hotspot Issue with AT&T

Starting about a week ago, my Z-10 stopped allowing me to create a hotspot as it would show the error message, "To use this feature, contact your wireless service provider to subscribe to a Mobile Hotspot data plan."
My plan does allow for mobile hotspots and the Iphone and Android phones that my other family members have can still form a hotspot. It just will not allow the Z-10 to do so.
In the NUMEROUS conversations with AT&T representatives by internet chat, telephone, and face to face at store over the last week, they have not been able to present any resolution. AT&T did do a ticket on the matter to try and resolve the issue and it came back with the suggestions of factory reset and equipment replacement. The factory reset did not correct the issue, so they stated that it had to be a problem with the phone, but when I got a AT&T customer rep at local store to try and create a hotspot with a brand new Z-10 out of the box, it came up with the exact same error message.
Now I am being told to contact Blackberry as according to AT&T, this has to be a Blackberry issue.
Anyone out there have any suggestions?
Actions taken so far in interactions with AT&T....
Many restarts.
New SIM card.
Verified SIM card worked in another type of phone.
Factory reset of phone.
Verified latest operating software (10.2.1.2179).
SIM card tried with brand new Z-10 out of the box.
In researching the matter online, seems that there are quite a few Blackberry 10 series owners having this issue in seemily certain areas of the country with AT&T service. Anyone have any possible resolutions other that AT&T's final recommendation of going with a different brand of phone?
Edit....Forgot to mention that internet, emails, phone calls, and texts all working as normal. Just will not allow the hotspot to be formed.

Hi and Welcome to the Community!
Mystic_Wanderer wrote:
Now I am being told to contact Blackberry as according to AT&T, this has to be a Blackberry issue.
ATT support knows better than this...or they should...or whoever you spoke to is not properly trained. BB has never been reachable directly by end users for support issues. Escalation, via the formal channels to which only the carriers have access, has ALWAYS been the methodology for formal support from BB. Refer:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Whoever you spoke to is, well, not properly trained. UNLESS -- if you did not purchase your device from ATT, then if they have deemed it a device issue, then they may be correct in denying support. But, you still cannot contact BB directly for free...instead you must go to wherever you purchased the device from as they are responsible for your device-level formal support (and, if needed, escalation up to BB).
Cheers, and Good Luck!
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Mobile Hotspot Issue after 10.1 Update

Hello, just wondering if there is a know issue with using mobile Hotspot after update z10 to 10.1. After this update was installed Mobile Hotspot will turn on but past network that I had created is not there anymore, also I cannot configure, when I press configure nothing happens, and then Mobile Hotspot turns itself off.

Hello dnivek,
Welcome to the forums.
I would suggest you contact your mobile service provider to ensure you are on the correct data plan to allow you to use the Mobile Hotspot feature. If they confirm you are on the correct plan and have the correct APN settings then please have them escalate your issue to BlackBerry Technical support for investigation.
-SR
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

KitKat Upgrade is horrible for Droid RAZR Maxx HD - Major issues - Horrible testing

If anyone can read this before accepting the update...DONT DO IT!!!! There are a lot of issues especially with the RAZR Maxx HD.
You lose SWYPE, they get rid of it. You lose your personalized dictionary.
You lose the capability of auto Bluetooth. I used to be able to just get in my truck and it would auto connect. NOW everything is manual. It keeps dropping the connect and I have to keep connecting. This is absolutely horrible upgrade.
If I am listening to an app through Bluetooth and receive a phone call, it will switch. After about 60 seconds, the call is still connected, yet the phone starts broadcasting the app as well as the phone call, it drowns out the phone conversation. I have to close the app or stop the broadcasting of the app. It will no longer keep it in the background.
The text messaging is now all with a white background, you can't tell the difference between you and the person you're texting.
I'm trying to figure out how Motorola and Verizon could think this is a good thing!!!

I am having the same issues, been thru tech support with my office, Verizon and Motorola. Nothing has been done to correct it. First off I never wanted the update, why is this update forced upon the users that do not want it. Every app that I have downloaded I have the option to either update or not, but not the phone that I PAID for. I PAID for the phone in its original state mainly due to the way it performed. I would NOT have PAID for a phone with the KIT KAT software. My Son was able to shut down his update and avoid the KitKat update on the exact model phone I have, and is experiencing none of these issues.
Some of my issues are:
Swype- I purchased my phone with the Swype feature on it, KitKat stole that from me. I will not purchase the Swype from Google Play as I have already paid for it.
Text messaging- Color scheme is abysmal to say the least, lost the ability for deleting multiple messages, cannot see group messages.
Wifi/Bluetooth- Cannot be used at the same time, have to chose one or the other, so no streaming video on wifi with bluetooth headphones
Weak Wifi- Signal strength has gotten horrific- Use to be able to sit outside and connect to Wifi- now only have 15 ft range- could get almost 50ft prior to update- sons Droid Razr HD still can with JellyBean
No 4g- I have always had 4 bars of 4g in my house- now I only get 3g or the 1X- Sons JellyBean phone sitting next to mine has 4g, mine will not
Loss of Wifi and bluetooth- All of my Wifi and bluetooth saved connections are gone and on some cannot connect- Can no longer connect to the hands free in my truck.
Loss of LED scheme- Again with the white- my LED light for notifications use to be a green light, blue for bluetooth, red for low battery, now it’s all white.
Corp Sync- Email notifications are no longer being pushed thru- I now have to manually check email messages, no longer coming up on the drop down screen and no notifications.
Battery Life- Battery now is depleting at a tremendous rate- I have force stopped and deactivated all programs that I do not use but because the phone seems to always be looking for signal it is eating up battery life.
I mainly use my phone for business and not for play; This KitKat update has really hurt my ability to communicate using my phone. I understand that the update will not be rolled back but I do hope that there is a patch that is coming out soon, as when I read up on the different forums everywhere there are thousands of us with the same issues.
My son and I have the same Droid Razr HD, He was able to avoid the update his phone works better than mine, true my screen may slide over a little smoother and it may play video a little more clearly (if it’s not buffering) but there is absolutely nothing that benefits me or my family on a FORCED, UNSOLICITED, UNWANTED update. If you want to update fine, but do not change my settings, or remove any of my features in the update.

Mobile Hotspot issue.

So I was helping a friend with a PC problem and discovered that when my hotspot is turned on if accessed threw a desktop or laptop there is no prompt for the password. There is a prompt if a mobile device tries to access but not with PC's or laptops. I have tested on multiple computers and cell phones and get the same results everytime. I have checked my settings and my hotspot has a password. I have done the simple stuff like re-start the phone, change the password, wipe the device but no change. What could be the reason for this? Any help would be greatly apprecieated.

I will test this for you on my laptop.... I know my mobile hotspot requires a password but I have not tested with a laptop or PC.
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Droid Razr Jelly bean update issue

yesterday evening my Droid razr got JB update.
After update, the phone won't show up home screen, instead it is continuously loading the boot screen.
i had a VERY LONG CONVERSATION(almost 2hours) to VZW cust supp guy & these are the options he gave.
1) i need to buy (with my MONEY) new/recertified device to continue in the service
2) i need to do an early upgrade & buy new phone.
UNTIL YESTERDAY MY IS WORKING PERFECTLY FINE (with ICS) & VZW OTA update bricked my phone &
THEY WANT ME TO PAY /EXTEND MY CONTRACT BECAUSE OF THEIR MISTAKE.
& THE customer support guy blames Motorola & google for bad software update.
which is not true BECAUSE THE UPDATE IS A CUSTOMISED ANDROID OF VZW not motorola or Google.
BUT STILL HE SAID HE CAN'T DO ANY THING.
I NEVER EXPECTED THIS FROM VZW & TOTALLY ****** OFF.

yes, i can boot into recovery menu & can select recovery option.
but after i select recovery option, it will just show some dead green
android picture(whose stomach is open with stop/error symbol)
Thanks & Regards
Pradeep
<< Private information removed to comply with Verizon Wireless Terms of Service >>
Message was edited by: Verizon Moderator

Droid Razr HD wi-fi issue

My droid razr hd does not detect wi-fi. When I turn on wi-fi from settings it turns itself back off when I leave the page. Any clues?

I used to get notifications when I was in Wi-Fi range, but do not now. So apparently the problem is not limited to home.
My wife has a similar phone and has no problem with Wi-Fi at home. With my phone, when I turn Wi-Fi on in settings, the button is still greyed out. Under Wi-Fi network, the message displayed says, “To see available networks, turn Wi-Fi on.” So even though the button says on, it is not really on.
I have the options to notify me of available Wi-Fi, and to auto-connect to Wi-Fi enabled.
Thanks!

DROID X 3G MOBILE HOTSPOT

Ok here is my question's: How do i get my 3G Mobile Hotspot since im on a prepaid plan? Is it just $20 month only or more? Do i need to call 611 to get it turned on or what? I actually just got an upgrade so thts why im asking.....HELP VERIZON!!!!!!!

I'm not sure if you can add the mobile hotspot to the pre-paid smartphone plan.

HT202157 I run my apple tv on a mobile hotspot network with limited data. How can I keep the apple tv from automatically updating.

I travel fulltime and use a mobile hotspot for my internet access. I use my apple TV mainly to be able to stream movies to my TV. Since the 6.0 update I can no longer controll when I update the Apple TV. This is more than an inconvenience since the auto update has caused data usage overrun and higher phone bills. At $10/gbite this not a cost efective for a minor update. Is there a way to turn off the auto update feature of the Aple TV?

Welcome to the Apple community.
Settings > General > Software Update > Automatic Update > Off

BO Mobile Reporting - Issue with prompts

Hi All,
I am working on hypelrink reports for mobile, i have two reports main report and child report
from the main report i am sending the prompts for current month (CM) and previous month (PM)like (CM =9, PM = 8)
the child report is detailed comparison report for the selected CM and PM (as prompts)
when i am validating in the infoview on any PC, the hyperlinking is working perfectly and able to get the data properly
but when i am check the same in blackberry mobile i am not getting the result- but the values are passing to the child report (but corrsesapnding to the months i am checking revenue, which is blank value)
Hyperlink genreated:
*<a href="../../opendoc/openDocument.jsp?iDocID=46425&sType=wid&sReportName=BusinessUnit&sRefresh=Y&lsSEnterMonth=8&lsSEnterMonthPM=7&sWindow=Same">-6.6</a>*
also when refresh the report in mobile i could see the values for prompt values
like for CM                 for PM
9                                        9
8                                        8
7etc--                                7-etc-
9(repeated again)             8(repeated again)
Please help me on this
the BO version details are - BOE 3.1 SP2 with FP2.1 and Mobile server also with 3.1 SP2 & FP2.1
Thanks,
Ram

Hperlink syntax -- href="../../opendoc/openDocument.jsp?iDocID=46425&sType=wid&sReportName=BusinessUnit&sRefresh=Y&lsSEnterMonth=8&lsSEnterMonthPM=7&sWindow=Same">-6.6</a>

Motorola Droid Razr M Video Camera Issues

I have been having some major issues when using my video camera. If I record anything over 1 minute it locks my phone into the program, continues recording (even thought I've pressed stop), and doesn't save my video (come back as corrupt when I go to play it). In order to get out of the program, I have to restart my phone (which is where the corruption happens, i'm sure). Anybody else having this issue? Verizon, how can we fix this? I'm missing lots of great opportunities of capturing memories.

Hello Debb.boggs713
I'm very sorry your having issues with taking videos. I appreciate the communities advice. Do you have any third party apps that could effect the video? Please power the device in safe mode and retest. Here's how: http://bit.ly/QYIRjG Have you tried lowering the resolution and taking a video?
Please let us know. So we can get this addressed.
JoeL_VZW
Please follow us on twitter @vzwsupport

Web Gallery / Mobile Me - issues with IE 6?

Hi,
I have uploaded my latest set of photos on the web gallery. But when I want to see the web gallery with IE6, it says - "We recommend a newer browser" and it lists the three browsers - IE7, FF 1.5 or higher and safari 3.0 or higher. There is a button that says Use current browser and a checkbox that says "do not warn me again". Even if I click the checkbox, the browser does not load the gallery page.
Do we really need IE7 now to view gallery? I do have FF and that seems to work fine, but my folks are still very IE savvy.
Is this a bug or is this expected? At least the browser should continue loading the page, even after you check the "Don't warn me again" checkbox and click on the "Use current browser" button.
Anyone else seeing this issue?
Thanks,
Abhi

I haven't seen much on Mobile me yet - here is the apple page for mobile me on a PC - http://www.apple.com/mobileme/features/pc.html - and in the upper right hand side there is a link to the tutorials - you might get more information there
We recommend a newer browser" and it lists the three browsers - IE7, FF 1.5 or higher and safari 3.0 or higher.
This sounds like a design not a bug
LN

NFL Mobile, Having issue with the video feeds.

I have a Motorola Android 2 phone. I've had the NFL Mobile app installed on my phone now for close to a year. I pay the $5.00 a month to get all the streaming video's, NFL Red Zone and NFL Network live feeds. I really like the app and use it almost everyday (as it is great for following your favorite team and team related news when your on the go). Anyways I've been having the same issue now for the last 4 to 5 months. When ever I go to watch a video or live NFL Network feed, the video will play and play all the way through, but the image itself is all scrambled....to the point where you can barely make out what is even going on, on the screen. The audio on the other hand is completely fine. It's really clear, no crackling, etc. It's just the video itself that is not coming through clear. Like I said before it doesn't matter what video it is, it could be archive footage or live streaming feeds. The audio works just fine, you can hear everything going on no problem, but the video looks all.... "scrambled"...I guess that would be the best way to describe it.
If anyone else out there has experienced what I've just explained or knows of a way to fix it I'd love to hear your comments. I would have brought this up sooner but I didn't start experiencing it until after the season was over so it wasn't super important at the time, but with the new season fast approaching, I'd like to get this problem solved asap.
Just a quick note, I have tried uninstalling the app and reinstalling it, clearing data, etc. I'm all out of ideas. Any help would be greatly appreciated.
Thanks Mike

Hey, I'm right there with you. I love the NFL and the app works great with this recent exception. It doesn't get much better than the NFL Red Zone, unless you have the NFL Sunday Ticket. Anyways to answer your 1st question, No I'm not having any problem with any other videos. You Tube works great along with any other video playing apps I have. It's only the videos on my NFL Mobile app. Like I said they were working fine up until a few months back, then they decided to stop working. The thing I find weird is, the video still plays, and the audio is great, the picture is just fuzzy and scrambled. It reminds me of when I was younger and "if" your parents had cable but didn't have Cinemax, late at night you could flip the channels back and forth really quick hoping in vein to see a breast for a split second....that's what the screen looks like.....(didn't mean to take it there but that is exactly what the screen reminds me of if you actually sit and watch one of these videos, streaming live or archive).
To answer you second question, I've had the phone for over 3 years so I highly doubt a warranty still exists. Sense I've had my phone for so long I'm way over do for a upgrade which I have several being that I've had my phone for so long. That's not the point though, my phone still works great, I've taken excellent care of it and to top it off the screen still has no scratches. If for some reason I can't resolve this issue getting a new upgraded phone was going to be my next option, but would like to see if I can fix this before going that route.
One thing I was thinking, may have happened, is maybe there was an update and for some reason it caused what is happening with my phone. Sense this has happened I've looked all over the internet to see if other people are experiencing what I've been dealing with and can't seem to find anyone. It seems like my case is isolated to say the least. I've experienced updates changing or effecting my apps in the past that's the only reason I was thinking maybe it had something to do with that, but that is pure speculation.
Thanks for your reply and I'll be looking forward to hearing back from you.
Mike

Personal hotspot issue with ios6 on a Iphone 4

So here is the deal. Before ios6 I could connect my 10.1" Samsung Galaxy tablet with no issues to my Iphone 4 via personal hotspot.
I've recently updated both devices to their newest OS. Samsung Galaxy tab to 4.0 and ios6 for my Iphone 4.
I believe the problem lies with the Iphone due to the huge forum threads on wifi issues.
I can connect to my Iphone via bluetooth on the Samsung (to which some people will say well there is your solution), but I would like to try and conserve battery power as much as possible and sometimes have multiple devices connected to my Iphone (laptop, and tab at the same time). So one solution would be better on battery life.
Additionally my laptop can not see the wireless hotspot when using wifi instead of tethered connection.
Hopefully someone out there can help me figure this out.
Thanks!

Sorry, Apple has no approved method to downgrade the version of iOS on your iDevice. You can voice your displeasure with the iOS by leaving feedback at the appropriate subsection from the link below.
http://www.apple.com/feedback/

Using Droid X as mobile hotspot

I recently upgraded to Droid X. I am interested in using my Droid X as a mobile hot spot for my laptop. Can anyone point me to instructions on how to make this happen?

You will need both the APP & to subscribe for the HotSpot feature - $20/mo.
Here are some links that might help. (This first one is for the Thunderbolt but should apply to the DROID X as well.)
http://support.vzw.com/video/devices/htc/HTC_Thunderbolt_UsingtheMobileHotspot/index.html
http://www.ehow.com/how_8104810_turn-android-phones-wifi-hotspots.html
Good luck.

Droid Razr 4G Mobile Hotspot Issues with PS3

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