Droid Razr AP Fastboot Flash Mode (S) (Boot Failure)

Hi everyone,
I have a Droid Razr (Not Maxx) and it is NOT rooted. I was taking pictures with it and it turned off on me. When I turned it back on, I got this message:
AP Fastboot Flash Mode (S) (Boot Failure)
0A.74
eMC Info: Size 16GB
To return to normal mode-first press power key to power down
Device is LOCKED. Status Code: 0
Battery OK
OK to Program
Connect USB
Data CAble
INvalid CC HAB (DD: nbr, status: 0X0056)
I want to know if it's possible to to get my pictures and videos out of my phone in this condition. I did not use an SD card. Any help would be great. Thank you in advance!

Press the power off button and reboot your phone. Should be back to normal after re-starting. Hope this helps.

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Stock Droid 4 - Fastboot Flash mode (s) (Boot Failure) screen

Stock phone, and sick of booting to this screen. I work at a place where it is absolutely mandatory to have phones off unless in a specific area, so I see this daily. This is my 4th Droid 4, and the 3 replacements have all been "recertified" devices that have all been rubbish.
So, my NEW phone never had this problem, the 2nd one did. the 3rd one didn't but this one does it too. Amongst my GPS not working on the phone, this is another kick in the teeth. Is there any rhyme or reason that this screen shows up on a stock phone? I have only read about it for those who are rooters.

What have you done to try and fix the issue? Since it's not working, maybe try factory resetting the device? Since it is a CPO sometimes they don't quite wipe the phone.. If not worst case scenario is another replacement, unfortunately, but you can keep trying until they get it right!If indeed the replacement doesn't work, (If you opt into this option for the last time) I would suggest calling tech support and requesting a different device, I've seen it done before and it's usually after the third replacement. BTW They will try to troubleshoot the device so be sure to do that, take out the battery for 15 seconds, put it in, then if that doesn't work factory reset it, if in fact that doesn't work get one more then change devices, I've had 6 phone replacements before.. I know how you feel.

My droid razr m in emergency mode

I can't get my phone to do anything it is in emergency mode. Help!!

Help is here Wobbly! Let's get your phone back in order. Have you tried a soft reset on your phone? To do this click, http://vz.to/1iMrbdn If this does not work, we recommend to process a hard reset on your device. Before doing a hard reset, please ensure you back up your personal content on your device. To do a hard reset click, http://vz.to/18wzOCi
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

Droid razr vol.down/ safe mode stuck

I read a lot about how I am not the only person stuck in "safe mode" because my volume down button would not cooperate. After a lengthy process I concluded that the alcohol solution logically was my most logic solution. wait I have no isopropyl alcohol so I used ronsonal lighter fluid....came in a squirt bottle and stood out in bright yellow. I merely removed back cover and with problem area (mostly) downwards for drainage cleansed safe mode away. Took 5 minutes(depends on amount of fluid used) and voilà like new I even did my charge port and headphone jack. Warranty was null and void and I did not tell you to do it, but it worked GREAT and was easy with little drying time. Thought I should share.

Press the power off button and reboot your phone. Should be back to normal after re-starting. Hope this helps.

Droid Razr M Red Eye Boot Loop--continues for TOO many customers, need help!

Droid Razr M problem with red eye boot loop--with ALL of the many posts that can be found online concerning this problem, why is there not a FIX from Motorola and/or Verizon? All I seem to get are suggestions (I've tried) and "device is now considered out-of -date, you need a new phone". Why should I purchase a new phone when I will have another issue in 2 yrs to cause me to purchase again? Amazing how I am back to the 3G Droid Razr X to make due--It is about 5 yrs out-of-date. Support with phones that are out-of-contract is ...well, pretty much non-existent. Motorola gives the same "run around" after a 1 hr. call. Verizon chat tech were helpful/nice but I was sent to motorola when answers could not be found...useless call transfer/number. Any help for this Verizon faithful customer other than spend more $ for another phone?

Factory data reset is all that you can try really. If that does not repair the issue, then the software or hardware might really be at fault, and a repair would be necessary.

Droid Razr M won't boot

This has now happened to me several times.
The screen will refuse to turn on (the phone will still be on and the led may be lit depending on messages.) So I'll do a hard restart by holding all the buttons. Upon restarting the phone will stay on the DROID eye logo forever. Attempt to boot into recovery mode will fail with a sad looking android guy showing a red exclamation mark. The phone will sit on this screen for a while and then reboot back into the normal loop.
I was able to get it working before by using fastboot to load the original firmware on the device. This is a major pain in the ***. Why does this keep happening? What's the right way to fix this?

Hi Tony,
Thanks for the reply. I was able to restore the stock firmware using some instructions I found online the other day. (Your link seems to go back to this page.)
Device wasn't doing anything. It was charging, I think it received a call while charging, though it didn't ring. Later at some point I attempted to remove from charger and use the side button to activate the screen. The screen didn't turn on and it seemed completely unresponsive. The LED was blinking showing I had a notification and that the device wasn't dead. I then attempted a hard reboot by holding all the buttons and after that it refused to boot. Hanging on the red eye.
Mostly wondering if anyone else has seen this problem (I've seen it 3 times now) or if there's a solution. Each time has required a full factory reset.
Thanks,
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Droid Razr Maxx stuck in boot loop

A few days ago my droid razr max essentially died . I went to my local Verizon and purchased a new device but I have
been unable to recover all of the photos and other data from the old device. I've somehow managed to get the device to turn on but it is now stuck booting and will not load past the red eye. I am wondering if there is anything that I can do to get out of the boot loop without deleting or damaging the file saved to the device.

Chela2004,
Thank you for reaching out to us. I am sorry to hear that you are having trouble with your device not starting. We certainly want you to be able to retain the information on the phone. What exact information are you looking to extract? If you had an sd card in the old phone, pictures should be saved on their. As for contacts, those would either be saved with your google account you had with the phone, or with our application Backup Assistant plus. You can try to run the phone in safe mode to bypass the red eye screen http://vz.to/159K41E. Please fill us in on how this works and what you are needing to move from phone to phone.
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TonyG_VZW
Follow us on Twitter @VZWSupport

Droid Razr Maxx HD Boot Loop/Factory Reset

My Droid Razr Maxx HD has been stuck in boot loop on the eye animation. I did a factory reset from the boot menu, but it is still stuck in boot loop. HELP PLEASE!

I'm very sorry to see that your device is causing you grief! I can see that you've already attempted a factory reset. I'd like to know more about that step. When attempting to process that reset, did it appear to complete it only to return to this 'boot loop'? Can you describe what you did, and what you saw? Also, has the device been damaged or has it's operating system been fundamentally altered (rooted)?
DionM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

EMMC lfash, phone wont boot into flash mode

Hi All
I Just reflashed my N900 to
RX-51_2009SE_10.2010.19-1.203.1_PR_COMBINED_203_ARM
and wanted to clear it completely by flashing
RX-51_2009SE_10.2010.13-2.VANILLA_PR_EMMC_MR0_ARM
Though the first 1 flashes just fine, but the vanilla file wont flash.
I entered this command
flasher-3.5 -F RX-51_2009SE_10.2010.13-2.VANILLA_PR_EMMC_MR0_ARM.bin -f -R
It detects the device, then it says "booting device into flash mode"
But then nothing happens anymore, phone does not show usb icon anymore
And i just see
flasher v2.5.2 <sep 24 2009>
Image 'mmc', size 255947 kB
version RX-51_2009SE_10.2010.13-2.VANILLA
USB device found found at bus bus-0, device address \\.\libusb0-0001--0x0421-0x0105.
Found device RX-51, hardware revision 2101
NOLO version 1.4.14
Version of 'sw-release': RX-51_2008SE_10.2010.19-1.203.1_PR_203
Booting device into flash mode
Suitable USB device not found, waiting.
Can anybody explain me why it wont do this?
EDIT: Tried a few times to start over.
Sometimes it reboots, and i see the low power mode 5fots moving.
Then after a few seconds, it freezes on the 2nd dot.

first thing.. did you reboot the phone after flashing the COMBINED file?
second thing.. it could be a windows problem.. flashing on windows seems to cause problems for some people.. and in different ways.
Here's what to try:
flasher -F RX-51_2009SE_10.2010.19-1.203.1_PR_COMBINED_203_ARM.bin -f
(note that there is no -R option on that line)
then after that has flashed, don't disconnect the phone.. or do anything else and run this:
flasher -F RX-51_2009SE_10.2010.13-2.VANILLA_PR_EMMC_MR0_ARM.bin -f -R
(This time with the -R option)
If you reboot/restart your phone between flashing the two images, you could face problems..
If you're still having problems, I'd investigate using vmware or "Linux on a USB stick" to flash.. there are some howtos on here I can point you at.. it's not as bad as you'd think

Droid Razr - too hot to touch

Having several issues with my Droid RAZR, purchased in June 2012. Current Android Version 4.1.2, Build Nbr 9.8.20-72....
Main issues are:
Battery life - stays plugged in all day & takes about an hour to go from 100% battery to about 65% battery. It's under 50% at 2 hours after being unplugged & is around 20% within 3 hrs.
Overheating is a problem. When not in use (and simply in a shirt pocket) it gets to the point of being uncomfortably hot. Temp in a battery app is between 42-45 C. If I use it for streaming audio, it gets too hot to hold. Heat is also up during any phone activity at all.
Drops in & out of 4G/3G constantly & is much more apt to drop that coverage down to 1x than ever before.
Also notice that the GPS flashes in & out more often recently than before.
Not sure exactly when the update to JellyBean was rolled out to me, but I have had more of these issues in the last 90 days than I did prior to that. I know that within the last 30 days other Verizon users with Droids have told me about abnormal power consumption on virtually all apps on their phone.
Using Advanced Task Killer v1.9.7 & have it set to autokill = crazy and interval = when screen off. Apps set to ignore are Gmail, a Craigslist app, Weather and Calendar. Everything else I have set to kill. Even with those apps, it is still warm to the touch.
Nothing I've done thus far has seemed to help curb the unusual power consumption on my Razr. I've cleared the cache on it several times, and it seems to have curbed the constant heat issue, but not the spikes in temperature that went unnoticed before.
I don't want to do a factory reset on it if I can avoid it, but would if it were the only resort.
Any ideas what else to try?

To answer your questions:
1. First thing Get rid of the Task Killer that can for sure cause the Heating as the ( Task Killer ) is constantly fight the Apps,
It is now uninstalled. I had installed it when I noticed that the Android OS was using a disproportionate amount of the system resources (over 50%).
2. try running the phone in Safe Mode you could have some apps causing the issue as well
I will give this a try. Most apps I notice take 3% or under of power consumption. The big ones are screen (30 second timeout), Android OS (as of now, they are about 70% of the power consumption) and Wi-Fi (at home). Android System takes only slightly more than the most heavy power consuming app.
Outside of the task killer, I had only installed updates to apps over the last month or so. I just booted it into Safe Mode & it got noticeably hot in the center after about 5 minutes.
3. And have you done a System Cache Clear in say the last couple of Months if not i would definitely try that
Yes, several times in the last week or so (Power off, then Vol + and Vol - and Power ), select Recovery,then select wipe cache partition & then reboot).
4. with a follow up of a Factory Reset
I had wanted to avoid doing that unless as an absolute last resort, since I have so many pictures, files, and other things saved on the phone.
and your last question:
5. And one other thing i like to ask are you using the Charger that came with the phone or Charging it Via a Computer if by computer Switch to the charger that came with it in the Box..
Yes (at home). In the vehicle, I am using a charger I purchased from Verizon when I got this phone. At work, I use an AC Charger that was also purchased from Verizon.
Thanks for the help. I will let you know if Safe Mode makes any difference.

Has anyone fixed the following droid razr problems:

Has anyone fixed the following droid razr problems: 1. the phone won't let me answer calls, if the answering screen shows up it takes 5 rings; 2.It takes about 4 attempts to end a call, half the time I have to wait for them to hang up; 3. GPS will stop and freeze; 4. phone freezes doing simple tasks; 5. It won't flip through easily; 6. slow (deleted texts and photos and still slow); 7.deleted apps still show on phone; 8. battery life is about 3 hours if used constantly; 9. some people cannot call me; 10. typed text takes a very long time to appear on the phone.

Try this:
Wipe Cache Partition - DROID RAZR / RAZR MAXX by MOTOROLA
Performing a wipe cache partition will remove any temporary files that may be causing an issue with the device. All personal files and settings will not be affected by this option.
Power the device off.
Press the Power button then select Power off.
If the device doesn't respond to input, press and hold the Volume Up / Down then press and hold Power button. When the device screen goes blank, release the Power button while continuing to hold Volume Up / Down then proceed with step 3.
Press and hold the Volume Up / Down then press the Power button.
When presented with the Boot Mode Selection Menu, release all buttons.
Press Volume Down to select Recovery then press Volume Up.
From the Droid triage screen:
Press and hold Volume down.
Press and release Volume up.
Release Volume down.
Select wipe cache partition then press the Power button.
Use Volume keys to navigate options.
Select reboot system now then press the Power button.
Use Volume keys to navigate options.

DROID RAZR M issues

@1.NO DATA will not connect and will "burn" the sim card (yes the sim card has a black "stain" on it)-ALSO THIS IS A BUG ON EVERY ANDROID RUNNING KITKAT 4.4.2 UNLESS FIXED BY THE COMPANY
2.Battery Life Issues- we all know that the droid razr m has horrible battery life now but, Verizon is secretly stealing my information are giving me a FAULTY product. When I go to anyplace I turn off my phone because I really don't get many calls anyway when I turned the phone off it was at 13% when I turned it back on its was 3%. YOUR PHONE COULD BE ON ANYTIME EVEN IF YOU SHUT IT DOWN OR HAS RUINED BATTERY DUE TO THE UPDATE.*
3. OVERHEATING DEVICE-max temp remembered (WHEN CHECKED ON SETTINGS) was 124 degrees Fahrenheit on the cpu, HOWEVER MY PHONE HAS SURELY PASSED THAT (REFERING TO CPU) One day turning my phone on I pressed the power button and held it of course however I SLIGHTLY HELD THE volume button up for about .5 of a second and put my phone in my jacket however that was BIG MISTAKE soon I felt the pain of the overheated phone I CAN HOLD MY PHONE WEHN THE CPU IS 124 OF COURSE ON THE edges HOWEVER IT WAS SO HOT I COULDN'T EVEN TOUCH THE EDGES-(NO IT WASN'T THE LITHIUM ION BATTERY) it was a glitch that caused the cpu to overheat and glitch rpreating its process like a virus. IT COOLED DOWN WHEN the battery was "empty." THE CPU IS SNAPDRAGON KUAIT THE WORST THERE IS.*
4.VERIZON APPS AND OTHER BACKGROUND SERVICES CAUSING EXCESSIVE LAG-I FOUND A WAY TO FIX THIS
TO FIX CHANGE INTO DEVELOPER MODE(tap build number 7 times) AND DISABLE ALL BACKGROUND APPS AND YOUR CPU USAGE WILL CHANGE TO 75%+ TO 10%*
5 boot issues-well i called the Verizon clerk or costumer service and he told me to let the device COOL DOWN A BIT then told me IT WAS IN "STANDBY MODE" and told me to wait 15 minutes. if you have something else rather than this glitch please tell me in the comment section below
*the fix on 4 will fix issues on 3 and 2 too.
HOPEFULLY THIS HELPS
VERIZON BLAMES MOTOROLA FOR ALL THESE ISSUES
VERIZON CLERK IS NICER THEY ADMITED IT WAS THEIR MISTAKE

@1.NO DATA will not connect and will "burn" the sim card (yes the sim card has a black "stain" on it)-ALSO THIS IS A BUG ON EVERY ANDROID RUNNING KITKAT 4.4.2 UNLESS FIXED BY THE COMPANY
2.Battery Life Issues- we all know that the droid razr m has horrible battery life now but, Verizon is secretly stealing my information are giving me a FAULTY product. When I go to anyplace I turn off my phone because I really don't get many calls anyway when I turned the phone off it was at 13% when I turned it back on its was 3%. YOUR PHONE COULD BE ON ANYTIME EVEN IF YOU SHUT IT DOWN OR HAS RUINED BATTERY DUE TO THE UPDATE.*
3. OVERHEATING DEVICE-max temp remembered (WHEN CHECKED ON SETTINGS) was 124 degrees Fahrenheit on the cpu, HOWEVER MY PHONE HAS SURELY PASSED THAT (REFERING TO CPU) One day turning my phone on I pressed the power button and held it of course however I SLIGHTLY HELD THE volume button up for about .5 of a second and put my phone in my jacket however that was BIG MISTAKE soon I felt the pain of the overheated phone I CAN HOLD MY PHONE WEHN THE CPU IS 124 OF COURSE ON THE edges HOWEVER IT WAS SO HOT I COULDN'T EVEN TOUCH THE EDGES-(NO IT WASN'T THE LITHIUM ION BATTERY) it was a glitch that caused the cpu to overheat and glitch rpreating its process like a virus. IT COOLED DOWN WHEN the battery was "empty." THE CPU IS SNAPDRAGON KUAIT THE WORST THERE IS.*
4.VERIZON APPS AND OTHER BACKGROUND SERVICES CAUSING EXCESSIVE LAG-I FOUND A WAY TO FIX THIS
TO FIX CHANGE INTO DEVELOPER MODE(tap build number 7 times) AND DISABLE ALL BACKGROUND APPS AND YOUR CPU USAGE WILL CHANGE TO 75%+ TO 10%*
5 boot issues-well i called the Verizon clerk or costumer service and he told me to let the device COOL DOWN A BIT then told me IT WAS IN "STANDBY MODE" and told me to wait 15 minutes. if you have something else rather than this glitch please tell me in the comment section below
*the fix on 4 will fix issues on 3 and 2 too.
HOPEFULLY THIS HELPS
VERIZON BLAMES MOTOROLA FOR ALL THESE ISSUES
VERIZON CLERK IS NICER THEY ADMITED IT WAS THEIR MISTAKE

I had to force reboot my droid razr. PLEASE HELP!

I had to force reboot my droid razr except that's not what happened. It turned off and is now just vibrating and will not turn back on. Please help I have no other phone.

Have you tried holding the Volume Down button & then pressing the Power on button (while holding the VOL Down?)
Can you boot into SAFE MODE ?
- Press & hold BOTH vol up & down buttons at same time
- Power up the phone - continue to hold the vol buttons for like 1-2 mins ..
If successful, should come up saying "SAFE MODE" in lower left corner. Does THIS work? Power off & on as usual then. What happens?

DROID RAZR MAXX Issue, Screen Issue

My one month old Droid Razr Maxx, has encountered an issue and is useless exept to tell the time. I was trying to change my wallpaper when the phone became very slow and laggy. The screen then flickered a little and went black. Next, it rebooted and then the home screen went black, except for the status bar which looks normal but will not drop down. Once the screen goes black from inactivity (even trying to press the touch keys produces no effect), pressing the screen unlock button will not turn the screen on. The screen will only turn on when connected to a charger. I had recently downloaded the gallery lock app (Morrison Smart Software), which seems to have mostly good reviews. I have performed 3 or 4 hard resets thus far. I need help fixing my phone. I can't remove the battery on this phone, and then screen isn't working correctly so I can't do a factory reset.

Can you boot into SAFE MODE ?? You can also UNINSTALL that Gallery Lock APP from the online Android Market (PLAY).
Safe mode:
- Power Off
- Power On
- Press & HOLD both up & down volume buttons at the same time -- for like 3 mins while it boots up. Keep holding these down!
- Phone should eventually come up and say SAFE MODE in lower left corner ..
Does THAT work??? If so, see if that app is in your APP drawer and try to uninstall it.
If that doesn't work, you can boot into the Maintenance Menu using a similar procedure that can get you to the ability to do a Factory Reset, if that's what you want to do.
let us know.

Droid Razr M: KitKat update problems

Hi there, I have a few questions/problems with my Droid Razr M since the KitKat update was pushed to my device a few days ago.
1. I was on vacation in Europe (Austria/Hungary/Croatia) when the update was delivered to my device. I think the download happened in Austria or Hungary. Now I appear to have a non-US version of the update on my phone. For example, Airplane Mode is called "Aeroplane Mode", and so on. Do I have the correct version of the update? I'd like the version applicable to US phones. Can I re-download it somehow, now that I'm back in the US, and correct this?
2. Bluetooth no longer pairs with my BMW X1. My phone does not even see the car in available devices.
3. WiFi does not work with Bluetooth enabled. My phone will recognize my home/work networks, but will only say "saved", and not connect. I am reading that this seems to be a known issue. I use Bluetooth for my Fitbit and my car (referenced above). I cannot just go to 5G because my work WiFi does not have a 5G option (my home network does have the 5G option). I also would like to be able to use WiFi in public places like I did before the update.
Please let me know how to address these three issues. Thanks!

I had some hiccups when I got the upgrade to my LG G2. I know others have had problems with their KK updates, on Samsungs and even HTC.
I believe the KK upgrade, while in the ideal should leave the phone running perfectly under the new operating system will potentially fail because of the variation in how people use their devices and what they've downloaded, and the fact that some memory isn't initialized properly when the new OS loads onto the device. This is true regardless of phone manufacturer, OS upgrade, and even carrier. I think this is a reality with Android.
I think the only option is to perform what is called a "Factory Data Reset". But first you should backup any important photos, music, or videos, or other downloaded files. You should also jot down where you've placed icons, and even the settings for things like mail (incoming and outgoing server).
After an FDR, you'll have to do some work to get your device back running to a state you are comfortable and familiar with. In my experience, doing maybe 10updates over the years on 4 Android phones, about 40% of the time I didn't need to do an FDR. 60% of the time I did.
It is also possible there are some bugs in the new software load, but a good many of these odd behaviors, across a range of devices (LG, Samsung, Motorola, HTC) occur because people did not perform an FDR following the update.
HTH.

Droid Razr AP Fastboot Flash Mode (S) (Boot Failure)

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