Droid Razr HD Phone Call Problem

I've had a Razr HD for about a month, and tonight I began having trouble making and receiving phone calls. At first, I could only hear the other person if the phone was on speaker, but now I can't hear them at all. I've restarted the phone a couple of times, but it hasn't helped.

Hey there Cpenrod84,
The Razr HD is a great phone and I want you to have a wonderful experience with it so lets get you back up and running.
It seems as if the calls go through ok, its just when you get the calls no one can hear anybody. If you turn on the speakerphone can you hear then,http://vz.to/1bkbByG?
I would recommend a hard reset,http://vz.to/PNXkCC, and when the phone comes back on please test the speaker.
Keep us updated with results.
NicholasB_VZW
Follow us on Twitter @VZWSupport.

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Hey there Cpenrod84,
The Razr HD is a great phone and I want you to have a wonderful experience with it so lets get you back up and running.
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NicholasB_VZW
Follow us on Twitter @VZWSupport.

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lunchbox739 wrote:
I used to play music from my droid in my truck via a microUSB to USB cable. I have a aftermarket high end stereo in my ride and this was the best option since a USB connection is digital and it charges the phone while plugged in, so no messy cables. After a over the air android update to the "Ice Cream Sandwich" version I can no longer do this as my steareo just spits an error message at me saying "No Support". When I inquired about this at my local Verizon retailer they kept pushing a car dock accessory package at me that would connect it to my radio thru the auxilary port. the drawback is however that I would now have to have a car charger cable to keep my droid from dying while in use. It all sounded like a marketing ploy to move accessories to me and quite frankly im more then a bit annoyed about it. I despise Apple products in all forms and refuse to drop additional cash on an Ipod. Is there a way to undo the Ice Cream Sandwich update or does anyone know of a setting that will allow music play thru the USB cable like it did before? I tried all the USB function settings, Mass Storage, Media etc... all say No Support on my trucks head unit now.
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