Droid Razr M Red Eye Boot Loop--continues for TOO many customers, need help!

Droid Razr M problem with red eye boot loop--with ALL of the many posts that can be found online concerning this problem, why is there not a FIX from Motorola and/or Verizon? All I seem to get are suggestions (I've tried) and "device is now considered out-of -date, you need a new phone". Why should I purchase a new phone when I will have another issue in 2 yrs to cause me to purchase again? Amazing how I am back to the 3G Droid Razr X to make due--It is about 5 yrs out-of-date. Support with phones that are out-of-contract is ...well, pretty much non-existent. Motorola gives the same "run around" after a 1 hr. call. Verizon chat tech were helpful/nice but I was sent to motorola when answers could not be found...useless call transfer/number. Any help for this Verizon faithful customer other than spend more $ for another phone?

Factory data reset is all that you can try really. If that does not repair the issue, then the software or hardware might really be at fault, and a repair would be necessary.

Similar Messages

Droid Razr Maxx stuck in boot loop

A few days ago my droid razr max essentially died . I went to my local Verizon and purchased a new device but I have
been unable to recover all of the photos and other data from the old device. I've somehow managed to get the device to turn on but it is now stuck booting and will not load past the red eye. I am wondering if there is anything that I can do to get out of the boot loop without deleting or damaging the file saved to the device.

Chela2004,
Thank you for reaching out to us. I am sorry to hear that you are having trouble with your device not starting. We certainly want you to be able to retain the information on the phone. What exact information are you looking to extract? If you had an sd card in the old phone, pictures should be saved on their. As for contacts, those would either be saved with your google account you had with the phone, or with our application Backup Assistant plus. You can try to run the phone in safe mode to bypass the red eye screen http://vz.to/159K41E. Please fill us in on how this works and what you are needing to move from phone to phone.
Thank you,
TonyG_VZW
Follow us on Twitter @VZWSupport

HT201412 Have a problem with iPad2, apple logo appears but iPad won't boot up, then logo disappears & iPad dies - probably caused due to insufficient hard disk space (too many apps) - any help greatly appreciated

I have a problem with iPad2, apple logo appears but iPad won't boot up, then logo disappears & iPad dies - probably caused due to insufficient hard disk space (foolishly loaded up too many apps) - any help/advice greatly appreciated

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

Droid Razr M won't boot

This has now happened to me several times.
The screen will refuse to turn on (the phone will still be on and the led may be lit depending on messages.) So I'll do a hard restart by holding all the buttons. Upon restarting the phone will stay on the DROID eye logo forever. Attempt to boot into recovery mode will fail with a sad looking android guy showing a red exclamation mark. The phone will sit on this screen for a while and then reboot back into the normal loop.
I was able to get it working before by using fastboot to load the original firmware on the device. This is a major pain in the ***. Why does this keep happening? What's the right way to fix this?

Hi Tony,
Thanks for the reply. I was able to restore the stock firmware using some instructions I found online the other day. (Your link seems to go back to this page.)
Device wasn't doing anything. It was charging, I think it received a call while charging, though it didn't ring. Later at some point I attempted to remove from charger and use the side button to activate the screen. The screen didn't turn on and it seemed completely unresponsive. The LED was blinking showing I had a notification and that the device wasn't dead. I then attempted a hard reboot by holding all the buttons and after that it refused to boot. Hanging on the red eye.
Mostly wondering if anyone else has seen this problem (I've seen it 3 times now) or if there's a solution. Each time has required a full factory reset.
Thanks,
-Tom

I am so frustrated! It may be a coincidence, but when I installed Mountain Lion, upon syncing, 1st Gen Apple Tv went into a boot loop, and apple will do nothing to help with it. What can I do? If not fixed, will NEVER buy qp another product from them ag

Never done this before. My Apple TV was perfect until I installed Mountain Lion. Upon syncing my Apple tv, it mysteriously rebooted, asking me language and tv type. Then the Apple comes on, flashing light, and back to language. Apple said hey no longer support it, though it is not very old. Wasted $399. I had ips 180 g almost full of movies, pics, etc. that are now gone. What can I do? Very unhappy with Apple, now.

You can buy Microsoft Office for Mac, it includes Word, Excel and Powerpoint. Or you can download a free copy of LibreOffice which contains substitutes (good ones) for the Microsoft Office programs.
Do not even think of using Boot Camp unless you have a complete and current TM backup or a clone to restore if it goes wrong. You will also need to buy Windows and Microsoft Office for it. And you MUST read the directions very carefully.

Cursor For Loop SQL/PL right application? Need help with PL Performance

I will preface this post by saying that I am a novice Oracle PL user, so an overexplanation would not be an issue here.
Goal: Run a hierarchial query for over 120k rows and insert output into Table 1. Currently I am using a Cursor For Loop that takes the first record and puts 2 columns in "Start" section and "connect by" section. The hierarchial query runs and then it inserts the output into another table. I do this 120k times( I know it's not very efficient). Now the hierarchial query doesn't take too long ( run by itself for many parts) but this loop process is taking over 9 hrs to run all 120k records. I am looking for a way to make this run faster. I've read about "Bulk collect" and "forall", but I am not understanding how they function to help me in my specific case.
Is there anyway I can rewrite the PL/SQL Statement below with the Cursor For loop or with another methodology to accomplish the goal significantly quicker?
Below is the code ( I am leaving some parts out for space)
CREATE OR REPLACE PROCEDURE INV_BOM is
CURSOR DISPATCH_CSR IS
select materialid,plantid
from INV_SAP_BOM_MAKE_UNIQUE;
Begin
For Row_value in Dispatch_CSR Loop
begin
insert into Table 1
select column1
,column2
,column3
,column4
from( select ..
from table 3
start with materialid = row_value.materialid
and plantid = row_value.plantid
connect by prior plantid = row.value_plantid
exception...
end loop
exception..
commit

BluShadow:
The table that the cursor is pulling from ( INV_SAP_BOM_MAKE_UNIQUE) has only 2 columns
Materialid and Plantid
Example
Materialid Plantid
100-C 1000
100-B 1010
X-2 2004
I use the cursor to go down the list 1 by 1 and run a hierarchical query for each row. The only reason I do this is because I have 120,000 materialid,plantid combinations that I need to run and SQL has a limit of 1000 items in the "start with" if I'm semi-correct on that.
Structure of Table it would be inserted into ( Table 1) after Hierarchical SQL Statement runs:
Materialid Plantid User Create Column1 Col2
100-C 1000 25 EA
The Hierarchical query ran gives the 2 columns at the end.
I am looking for a way to either just run a quicker SQL or a more efficient way of running all 120,000 materialid, plantid rows through the Hierarchial Query.
Any Advice? I really appreciate it. Thank You.

IMac won't boot after OSX Intel update crash - Newbie needs help please!

Hi,
at the weekend I updated OSX on my IMac 17 with an Intel update. An error message said that the update could not be installed and that the update was sent to the trash - a restart was requested. Since that shutdown my Mac chimes and gets stuck at the white load screen (hard drive is quiet).
I've tried the following:
Holding Shift key upon boot to initiate Safe Mode - No Joy!
Apple+S to run disk utlity/console - cannot initiate to cmd prompt!
Just as a little background - I'm a recent Apple convert and typical Windows defector. I've seen the light after many years in M**soft environments (I even trained to MCSE) but my Mac OS knowledge is considerably lacking. Let's be honest - so far I haven't had any problems.
Any gentle help would be most appreciated folks - I'm not sure where to start and I want my baby back!
Many thanks.

Same here. I have an iMac 20". It has been upgraded to Leopard and running fine since I purchased it 2 weeks ago. I downloaded the latest OS/X update (100+MB in size) but the installation failed. The system requested a reboot but it has not been able to ever since. It simply keeps beeping with a white screen. I put the Leopard DVD in, held the "C" key, but nothing works. Now I have a system that won't work. From now on, I will shy away from getting the latest update .... I am planning to take it to the apple store

I cancelled the request of increasing the size of gmail in safari and it reloading continuously without entering the page, need help?

I want to know how to increase the size again?

Oh, thank you, I'm sorry, I hadn't understood what to do.
Everything about the animated image is now fixed brilliantly - the size, the alignment, and the bottom isn't cut off. Thank you.
The only thing I don't know what to do about now is how to have the static image load on ipad and iphone (because I understand that .swf files don't work on these devices). Currently the image doesn't load at all, it's blank space. Could you please advise how I should adapt the code to insert the static image if the device isn't flash compatible. The path of the static image is http://www.n2mediation.com/Fotolia_43355604_XL.jpg
Thank you
trix44

OG Droid Razr battery life

I have an original Droid and since I am not a big cellphone user I have never had a problem with battery life. I am just wondering if the Razr has similar battery life. I know the Maxx just came out but I am not sure if I would need the extra battery life. Thanks for any advice.

Yes, the battery life isn't the greatest with smartphones.
As a reminder,
Battery life depends on the network, signal strength, temperature, features and accessories used.
It is common for batteries to be warm from use or charging.
Tips for extending battery life
Avoid exposing the battery to extreme heat and cold.
For the first 3 charge cycles, fully charge the battery overnight and allow it to fully discharge before recharging (battery conditioning).
Charge and re-condition a battery after an extended idle period.
A Lithium-ion battery may be damaged by extensive overcharging (continuously on a charger for more than 24 hours).
Use the battery. If possible, avoid letting your battery sit idle for long periods of time.
Use only the phone options and accessories that are really needed.
Here are some tips that will help extend the battery life on your Droid Razr.
I also make sure I use my smart actions to help with battery life. I make sure my Razr is in sleep mode when I sleep.
Hopefully, these tips/tricks will help you with the battery life on your Razr and even the Razr Maxx!
Tamara H.
Follow us on Twitter @VZWSupport

Boot loop when installing os x 10.10.2 from os x 10.6.8

I've been trying to install OS X Yosemite (v10.10.2) on my 17 " Mid 2009 Mac Book Pro with OS X Snow Leopard (v10.6.8) for the last four days. The upgrade downloads from the App Store without issue but gets caught in a continuous "boot loop" (i.e. restarts continuously) during the last stage of the installation process (i.e. grey screen with an apple logo and loading bar below it). My macbook pro is clean, virus free and meets all of the software upgrade requirements (4GBs RAM, more than 8GBs of HD space available, verified Apple ID/I Cloud Account,10.6.8 or later OS X Software, etc.). I have contacted chat support and made the corrections that were suggested but the installation boot loop continues to stall the installation process. What can I do to solve the challenges I've experienced with the installation process?

Eric,
Many thanks for responding to my query. About this Mac contains, OS X Utilities 1.0 (216). Reinstalling Yosemite 10.10.2 does not help so I just end up restoring 10.6.8 from my time machine back up. I have tried reinstalling 10.10.2 and Repairing my Mac HD from Disk Utilities a number of times only to end up back at the same gray apple screen with the loading bar getting half way before macbook pro just restarts itself over and over again. Ughh... frustrating!

Droid Razr M not working with Verizon tones app or media store.

I have a Droid Razr M and all software and such are updated where they need to be. Recently I tried to use the Verizon Tones app to download a ringtone and got an error message that it was having trouble connecting, I was connected to my wifi. Then I also tried to purchase from Verizon's website and got another error message stating that the media store doesn't support online media for my device. I've also tried the Verizon media store app with same results.    I did do an online chat with a tech person on here but forgot to give info to them for them to contact me on this issue once they sent it to their site engineers.   anyone else have this issue?

yes, I was trying to use the verizon tones app on my phone with it connected to wifi, and I get an error message of "error code 1001 we're having trouble connecting. make sure you have a good signal and try again."   then trying to use the verizon media store app I get another error message that says "we're sorry, your phone model does not support purchasing this type of media online. please go to the get it now or media center menu on your phone to purchase"     then trying to purchase a ringtone off of the verizon.com media shop I get this message:   The Media Store does not currently support delivery of ringtones to your device due to incompatibility with the device's multimedia messaging client, but you may be able to purchase ringtones directly from your device using the Verizon Tones app. For Basic and Feature phones go to GIN or Media Center. For Android devices, Verizon Tones app may be preloaded on your device or found by searching "Verizon Tones" in Google Play. For Blackberry devices the Verizon Tones app is available in the App World. Verizon Tones currently is not available on iPhones or Windows Mobile Devices.
I have done an online chat with a Verizon tech named Thornton who told me he would push this issue to the engineers. My phone's software is all up to date and until recently I've been able to download ringtones from the verizon tones app or off the verizon.com website.   Not sure why all of a sudden I'm seeing this.
thanks

Red eye returns in iMovie app

I have iOS 5 updated on my iPhone and I have the iMovie app purchased on my iPhone. I used the new red eye and enhancement features for pictures on my iPhone that came in the iOS 5 update - works great. The problem is when I upload those "corrected" pics to an iMovie project, I can see in the folder that the picture still has the red eye correction but once uploaded into iMovie it is the original picture with the red eye.
What is going on?

This appears to be an error in the app.
I suggest you tell Apple:
http://www.apple.com/feedback/imovie_iOS.html

Intensity of Red Eye Correction in iPhoto 6

The red eye tool in iPhoto is too intense. It's turning eyes black. Does anyone have a fix for this? I found the red-eye tool in iPhoto 5 to be much more natural looking. BJTCE

If you have Photoshop, try this method:
http://web.mac.com/tigershark/iWeb/macplumber/Blog/E82680DD-8D1E-4D9F-856D-3CF35 FAE50C8.html

IPhoto '11: How can I save my red-eye correction changes?

iPhoto '11: I'm not able to save red-eye correction changes in my photo. In edit mode, the red-eye correction takes place automatically and according to the help documentation, the automatic changes (or manual changes) are saved when I press "Done". However, when I export the photo, the correction is not visible.
Help!

The changes should be applied, after you finish the "Fix Red-Eye" adjustment by pressing "Done".
If the changes do not save, there may be something wrong with the iPhoto Library. Try the First Aid Tools.
Quit iPhoto and launch it again with the key combination ⌥⌘ held down and double clicking the iPhoto icon or your iPhoto library.
Then try all repair options from the first aid panel: Repair Permissions, Repair Database, Rebuild Database.
You'd better back up your iPhoto library, before you try that, if you do not have a working backup.

Straighten before red eye'ing

Hi,
Just noticed in my iPhoto 6.0.2 that if I straighten before removing red eyes that the position for red eyeing is not "transformed" so it misses the clicked eye...
Regards
Edward

Edward:
Welcome to the iView Forum. Just tried it and got the same results you did. Be sure to report that at iPhoto's feedback site: http://www.apple.com/feedback/iphoto.html

Droid Razr M Red Eye Boot Loop--continues for TOO many customers, need help!

Similar Messages

Maybe you are looking for