Droid Razr Maxx HD out of the USA use

Ok, so I upgraded to the Droid Razr Maxx HD a month ago , which is an international phone, already unlocked.
I arrived in India 5 days ago and bought a Airtel SIM card. Airtel is on GSM and offers 2G and 3G.
Until now I was not able to make this SIM card work in my phone though. My friend takes this same card into his old "dumb" phone, and he can receive and make calls right away.
I emailed Verizon and the response time is fast, but of no use so far.
Does anybody have better experience or can help what might be the issue here?
Thanks for any input.

Snooter, I am sorry to hear that you are having problems with your SIM card. Are you having problems with your SIM card that provides you service? Or are you having problems with your SD memory card? This is where you store some pictures.
If you reformat your SD memory card you will lose everything that is on the card.
If it is your SIM card that provides you service you can replace it and it will not lose anything.
RobinD_VZW
Follow us on twitter @VZWSupport

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Droid Razr & Droid Razr Maxx Accessories the same?

Can someone tell me if the accessories for the Droid Razr are the same as the Droid Razr Maxx? I'm upgrading to the Droid Razr Maxx and wonder if the Docking station, charging cords and car charging cords will work on it. I'm thinking they will, but want to make sure. I believe the plugs are all the same. My concern is mostly the Docking Station.
By the way Ice Cream 4.0 should be coming out this year, but there is no set date for the Droid Razr or Maxx yet. So, it may not be until 3rd or 4th Quarter until it comes out.

I did some digging on this subject after you brought it to my Attention! An this is what i found the Car Dock that was Designed for the Razr is Only for the Razr an Not Maxx you can put the razr in it as a bare phone no Case or Take the insert out an put the Razr that's in a case in it!.
As for the Razr Maxx it has to have the Dock specifically Maid for it So it Will match up with the Dock Pins!! Using the one for the Regular Razr will cause a Miss alignment..
The One Hundred Dollar $100.00 Bundle that Verizon is Selling has the Car Dock for the Regular Razr Only!! It however though has the Home Dock that will Work for Both Razr an Razr Maxx..
This is the Correct Container Box for the Car Dock.. for the Razr Maxx

Does the VZW Family Locator work on the Droid Razr Maxx after ICS update?

The VZW Family Locator App from "Play Store" finds the Area-Location of my phone to about five miles, but it will not finish the "refining" action before timing out. Am I leaving something undone or is this App only partially compatible with the Droid Razr Maxx.

Benidle, I'll be happy to assist you with Family Locator on your Razr Maxx. The app is compatible, but I just want to make sure that you have the feature active on your account as well. The app in the PlayStore is free to download, but there is a $9.99 charge for Family Locator. You can add this feature on your account by logging into My Verizon.
If you have the feature and are still receiving this error, make sure your location settings are all turned on in Settings, Location Services.
Let me know if you need further assistance!
MarquiaF_VZW
Follow us on Twitter @VZWSupport

When does the Droid Razr Maxx get the Jelly Bean Update????

This update was promised before the end of the year! It went out through a mistake to a couple users on December 24th. So when will we get it?

ciscokid82 wrote:
This update was promised before the end of the year! It went out through a mistake to a couple users on December 24th. So when will we get it?
I don't ever remember seeing anywhere that it was promised before Jan 1st. According to Moto's site it has always been and is still listed as:
DROID RAZR (XT912)
ICS (Android 4.0.4) rollout began in June 2012. Will be upgraded to Jelly Bean (Android 4.1)
DROID RAZR MAXX (XT912)
ICS (Android 4.0.4) rollout began in June 2012. Will be upgraded to Jelly Bean (Android 4.1)

After I unplug headphones, the speakers no longer work until rebooted. Anyone else experience this? Also had the same issue on the Droid Razr Maxx.

After I unplug headphones, the speakers no longer work until rebooted. Anyone else experience this? Also had the same issue on the Droid Razr Maxx.

Ahh. We can still help find the culprit, TeaParty14. Do you have any 3rd party applications installed to play your music? Are you able to hear any audio if you plug the headphones back into the phone instead of rebooting? Any audio for calls through the phone direct or through speakerphone?
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Is my Droid Razr Maxx xt912 locked for use with another carrier's SIM - either in the U.S. or globally?

Is the Verizon Droid Razr Maxx XT912 locked to prevent using another carrier's SIM in the U.S.? Is it blocked to prevent use of another carrier's SIM outside the U.S.?
Thanks

Hi MattFlash, that is a great questions and I would be happy to help! The good news is that all of our 4G devices would be unlocked and ready for use with another carrier, so the Maxx is ready to go. If you would like to use another carriers service you may need their SIM card and would then need to follow their activation procedures. Hope this helps!
AdamG_VZW
Follow us on Twitter @VZWSupport

My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED

My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED and the device does no longer work. I cant get it to reset or power on. All it does is when plugged in it shows the solid LED grren light but i can not get it to do anything.

dbohler,
Help has arrived! Have you tried powering on the device using the alternate method listed here? http://vz.to/1wLVkzX Does your device have any physical/liquid damage?
EfrainM_VZW
Follow us on Twitter @VZWSupport

How do you find the phone's mac address for Droid RAZR Maxx HD?

how do you find the phone's mac address for Droid RAZR Maxx HD?

Ann154 wrote:
WalrusM wrote:
how do you find the phone's mac address for Droid RAZR Maxx HD?
It is listed under the advanced options for the WiFi settings or About Phone > Status within the phone's settings
Motorolas list them under About Phone > Status.
Edit: Oh, snap! It is listed in both places. Nevermind! Please excuse!

Bluetooth Issue with Droid Razr Maxx

I have had my Razr Maxx for about 3 weeks. From the jump I have had problems playing music thru several bluetooth devices. It will play fine for a few minutes, then music will start stuttering(dropping in and out) and continue to do so. Music plays fine when playing thru the phone speaker or wired headphones, but fails when using bluetooth. I called in, and they sent me another phone, and the same problem is occurring with the new one. I'm figuring its a software issue, bc I had no problems with my Droid X. Is anyone else having this problem?? I probably listen to music just as much as I talk on the phone and this is def. frustrating.

Hey CornyJoe: Time to invest in a Case Bubba they cost no more than a good pair of Golf Shorts an they'll make it look good an Protect as Well . Here are a Few Choices to go with. Enjoy! b33
Well Here's a Few Options to Get you Started: Take a Look an See witch one Works the Best for Ya For me i Have the Leather Flap Pouch an the Pop in Case with the Kick Stand. One thing to Remember if you Decide to get a HD Station for your Maxx it cannot Go into the Station with the Fitted Cased attached to it. I have Tried them An it just Does not Work.. Good Luck in your Choice an have Fun with your Maxx One more thing to Add Body Glove has a Case as Well.
i put my Maxx in my Oakly Glasses Bag: I put one in another for a little more thickness an Protection an they make for a really good thing to Clean the Razr's Display as the Bag is Made for this type of thing. Here is Also the Body Glove Case Not a Big Picture but if you Click on it. The picture should get a little Bigger in size.. B33
Hard Shell Case for DROID RAZR MAXX by MOTOROLA from Xentris Wireless
Soft Shell Case for DROID RAZR MAXX by MOTOROLA from Xentris Wireless

Group Text Messages Won't Download On My Droid Razr Maxx HD

Many times my Droid Razr Maxx HD will not receive group text messages. Often, not always, when I receive a group text I get a message notification and when I look at the screen it simply says "downloading." This downloading can go on for hours. Two days ago one simple text message took 7 hours to download. This is a recent problem probably only going back 3 weeks or so. The other phones in this group text are two I Phone 5's, an I Phone 5 s and a Samsung Galaxy SIII. My phone is used for business and my inability to receive a text quickly is hurting my business. I may as well not have a cell phone. Anyone have any suggestions or ideas?

I, too, am having the same issue. I also notice the phone gets fairly warm/hot at times. This all started after the most recent update. It's highly annoying, as you all know, to see "Downloading 0kb" or "Downloading 30kb" over and over for both group texts as well as standard MMS. Having to turn off WiFi, get the messages/downloads, then re-enable it is a hassle and not one that was present prior to the update.
I've been with Verizon for a little less than 2 years but if pushing out mandatory patches to their phones causes problems like this then I would have no qualms switching to AT&T.
I like my phone and, for the most part, I've liked my service. I've Googled this issue and TONS of people are having it since the update. I hope Verizon is listening to it's customers and working on a patch of some sort.

DROID RAZR MAXX HD will not update to Android 4.4.2

Hello, All.
I am trying to figure out why my phone will not update to the newest version of Android or how to resolve this issue.
Here are my specs:
System version: 9.18.94.XT926.Verizon.en.US
Model number: DROID RAZR MAXX HD
Android version: 4.1.2
Baseband version: VANQUISH_BQ_100730.151.64.17P
Kernel version: 3.1.31-gef7deb8
Build number: 9.8.1Q-94
Build date: Wed Sep 25 15:13:00 CDT 2013
Here's the issue. I get the notification to update to KitKat (4.4.2) and so I download the update and press the install. It reboots my phone and starts the update. It gets to about halfway when the little Android animation falls on its side and displays a red triangle above him. My phone reboots again and when it loads, it shows a message saying that the update failed. There is no more information - just that it failed.
Is anyone out there having the same problem I am having? I've searched the Internet at no avail. All I've found are issues after the update.
Is there another way of updating my system that I don't know about? Any help would be greatly appreciated!
Thanks!

Sharon ,
Thank you for giving that a try. A factory data reset would be the next step. I know you are hesitant to do this, but we can make it easier to restore the phone after it is erased. Do you happen to use Verizon Cloud? It's a great app that you can download from the Play Store and it'll save all of your contacts, pictures, videos, music and documents. If you do not recall your Gmail address and password please take note of them before doing the reset. Then, follow these steps http://vz.to/1hdnWdK to reset your phone. Often times doing this after a software update will resolve any issues you're having.
SarahO_VZW
Follow us on Twitter @VZWSupport

Can I upgrade a DROID Razr Maxx to KitKat. Tried running updates and it says I'm fully up to date with s/w version 4.1.2 (Jellybean)

I'm running a two year old Droid Razr Maxx with Android v4.1.2 (Jelly Bean). I'd like to be able to take advantage of some of the new fitness devices out there, but they all require minimum v4.4 (KitKat). Can I upgrade my phone to the new version, or am I stuck replacing this two year old phone with a new one? If I can upgrade, anybody know how to make the phone do it? When I run the normal update routine it comes back saying everything is up to date.

So is it maxed out, then, and can't be upgraded to KitKat? Or is there a way I can force it up to KitKat. Sort of like loading Windows 8 on a machine that was delivered with Windows XP. Reason I want KitKat is Jellybean won't support some of the peripherals I'd like to use. Is it hardware limited so it can't support Bluetooth Smart, for example?

Droid razr Maxx HD, Accessories

This is more of a retoricle question, just due to the fact this has been the case with motorola for years when it comes to accessories. I have yet to figure out why iphone/apple as soon as a new product comes out theres a boat load of accessories already out on the market. I know that the mfg. give out specs to the aftermarket mfgs so pre development of case's and other things can be done ahead of release of a new product, so why can't motorola or for that matter HTC, etc. do the same. For instance I had a Droid Razr Maxx when it first came out and it took at least 3 to 4 months to find a different case other than what Verizon offers. Now I have a Droid Razr Maxx HD and the same holds true. Is it that Apple has a better marketing department. I know that a iphone is designed for the cell phone impaired people, but come on the Android base system is still out selling apple, and for for a person thats been around the iphone and owned numerous Razrs and Android devise's, the Razr runs circles around any iphone. I tried even getting a Zagg invisasheild and even they don't have one yet, but all kinds of apple crap. [ Gorrilla Glass still scatches ]. I can see why people by apple just due to fact of all the cool accessories that come out. Again I think the marketing dept. at the cell phone mfg. are asleep.

I agree with above.
All the many manufactures out there when they develop all their accessories designs can machine and plan for one design when doing so for apple iphone, but when they have to look at the android lines to make covers, they would have to CNC (machine) and have multiple drawings and licences etc. That is why most of the accessory companies have more apple designs, because they do not change too often from design to design and everyone that uses apple (iphone) has the same specs....
I mean look at Motorola alone...the number of new design style phones they placed on the market in the last two years is enough to drive us crazy, imagine developing accessories for them...?

Update has completely ruined Droid Razr Maxx Hd

As stated I have a droid razr maxx hd and ever since the kit kat update my phone has been close to useless. I have browsed the forum and seen multiple complaints and proposed solutions to the problems like mine and I have tried them and none have worked. My wifi signal reception is half as good and no changes have been made to the home wifi setttings. Areas in town where I would have full 4g reception including at my home are now 3 bar 3g reception. I have been missing calls for work because the phone is constantly searching for signal and is in between 3g and 4g in areas that before were always max 4g. With wifi turned off, if I pass an open wifi spot the phone will lose all data connection until im out of reach of the wifi spot. The phone shuts down on its own and battery life has been cut in half with absolutely no changes since the update. No new apps no change in how frequent the phone is used. I have done the very harsh factory reset and re-installed apps and no luck. I feel like im out of options and don't know which direction to go because I've still got 5 months before im eligible for an upgrade and I don't think I should have to pay full price for a phone when I enjoyed the phone I had until this update was forced on me. The rep at the local store told me about a plan to pay for the phone monthly but Verizon would be making me pay another 20 bucks a month to buy a new phone that this update screwed up along with me GIVING them the phone I paid for. I don't want to leave Verizon as I liked their service before all of this happening but I cant see paying 600 for a new phone that I didn't tear up. Im almost at the end of my rope...any help would be greatly appreciated.

I also have had the same misfortune. I am appalled that I was forced into updating my phone to Kit Kat. My phone just randomly freezes, shuts down, reboots itself, and now I don't have the battery life that it used to have. I could normally leave my phone on for 2-3 days and now it just shuts itself off more than once a day.
It seems none of the "fixes", that have been suggested, work. I don't know about you but I also lost my Swype and this new app they had me download is not nearly as good!!!! Wasn't it Motorola that "forced" the update? ...not Verizon. I know I had to call Motorola for any issues.
We need to have them change the phone back to its original programming... I wasn't asking for an update so why did they send them to all of our Razr Maxx HD phones? AGGRAVATING!!!
If you find out anything new please post it so that everyone can benefit from the knowledge.
Thanks.

Droid Razr Maxx getting JB update now.

I received ota update this morning. Now I'm just waiting on the Xoom 4g update to JB and I'll finally have all three of my devices on the same OS.
My Nexus 7 has shown me the very nice OS benefits and I'm looking forward to continuity across all 3 devices.

ElGuero93 wrote:
If you have the Motorola Droid Razr Maxx, I highly doubt it.
The OP must have the HD version, the JB update is currently rolling out for those models. The original RAZR and RAZR MAXX are still on the schedule to get JB, but there is no time table given for it yet.

Droid Razr Maxx HD out of the USA use

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