Droid Razr Maxx- No output from headphone jack

I've got a Motorola Droid Razr Maxx phone which I'm very happy with. Only thing I just noticed is that when I plug in extrenal speakers or wired headphones, there is no ouput from the jack. Internal phone speaker is still on with wired device plugged in. Bluetooth works fine, but I've got an external speaker I'd like to use for music that isn't bluetooth capable. I've looked at the sound setting on the phone, but can't find anything for this issue. If anyone has an idea on how to fix this I'd appreciate it.

No as I said before in the post. I still dont believe I abused the first one, and I am not going to take the risk of having to pay 350.oo for the second one.
The only reason i took to the forums is to let others know of the service i received. First individual I talked to told be to go buy one from someone else.
The 2 hours I spent with your customer service reps both placed a request for a supervisor to call me. Its monday I have not heard from anyone.
Just have very little trust or patience with Verizon anymore.
And I haven't mentioned the ebill I received from Verizon for 429.00 for October that NO ONE at verizon can explain.
Just bad service, Period.
Verizon Wireless Customer Support <[email protected]> wrote:
Verizon Wireless Customer Support Verizon Wireless Customer Support created the discussion
"Re: Droid Razr Maxx- No output from headphone jack"
To view the discussion, visit: https://community.verizonwireless.com/message/1007696#1007696
>

Similar Messages

No audio output from headphone jack?

I have no audio coming out of headphone jack on my 60 GB 'pod. Its songs will play normally through itunes but output from stereo jack is kaput. What gives?

Now this is an area that I am not familiar with. I do not know what your audio source is (microphone, DVD player?) and exactly what you are trying to achieve. You may have to use the Audio MIDI application so look at that to see what it entails.
I suggest that you start a new discussion listing your specific objectives. There are fellow users well versed in this area, I am not.
Ciao.

Bluetooth Issue with Droid Razr Maxx

I have had my Razr Maxx for about 3 weeks. From the jump I have had problems playing music thru several bluetooth devices. It will play fine for a few minutes, then music will start stuttering(dropping in and out) and continue to do so. Music plays fine when playing thru the phone speaker or wired headphones, but fails when using bluetooth. I called in, and they sent me another phone, and the same problem is occurring with the new one. I'm figuring its a software issue, bc I had no problems with my Droid X. Is anyone else having this problem?? I probably listen to music just as much as I talk on the phone and this is def. frustrating.

Hey CornyJoe: Time to invest in a Case Bubba they cost no more than a good pair of Golf Shorts an they'll make it look good an Protect as Well . Here are a Few Choices to go with. Enjoy! b33
Well Here's a Few Options to Get you Started: Take a Look an See witch one Works the Best for Ya For me i Have the Leather Flap Pouch an the Pop in Case with the Kick Stand. One thing to Remember if you Decide to get a HD Station for your Maxx it cannot Go into the Station with the Fitted Cased attached to it. I have Tried them An it just Does not Work.. Good Luck in your Choice an have Fun with your Maxx One more thing to Add Body Glove has a Case as Well.
i put my Maxx in my Oakly Glasses Bag: I put one in another for a little more thickness an Protection an they make for a really good thing to Clean the Razr's Display as the Bag is Made for this type of thing. Here is Also the Body Glove Case Not a Big Picture but if you Click on it. The picture should get a little Bigger in size.. B33
Hard Shell Case for DROID RAZR MAXX by MOTOROLA from Xentris Wireless
Soft Shell Case for DROID RAZR MAXX by MOTOROLA from Xentris Wireless

After I unplug headphones, the speakers no longer work until rebooted. Anyone else experience this? Also had the same issue on the Droid Razr Maxx.

After I unplug headphones, the speakers no longer work until rebooted. Anyone else experience this? Also had the same issue on the Droid Razr Maxx.

Ahh. We can still help find the culprit, TeaParty14. Do you have any 3rd party applications installed to play your music? Are you able to hear any audio if you plug the headphones back into the phone instead of rebooting? Any audio for calls through the phone direct or through speakerphone?
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Why am I no longer able to send or receive text messages from my Droid RAZR MAXX HD?

Why am I no longer able to send or receive text messages from my Droid RAZR MAXX HD?

@slotjan49
I want to ensure you're able to stay connected using your Motorola Droid Razr Maxx HD! When did this problem begin? In what zip code are you experiencing this? Do you get an error message when attempting to send a text? Are you using a downloaded text messaging application or are you using the preinstalled text messaging application?
Please try removing and reinserting the SIM Card http://vz.to/1jxFQVZ and retesting. Please let me know so that I can further assist. Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport

Droid Razr Maxx HD pre-purchase question from a newbie

I'm planning to get a Droid Razr Maxx HD soon; it'll be my first Droid phone. My question:
Is it possible to back up and/or synchronize the phone directly to a Windows PC? By directly, I mean via USB cable connection?
I know it's possible to back up and synchronize through Google, or Verizon's Backup Assistant... but I'd rather not use either of these if possible.
Next question: is the Droid Razr Maxx HD's native contact database compatible with any of the standard PC database programs (e.g. MS Access, etc)?
Thanks in advance!

I appreciate your interest in the awesome Droid Razr HD Tabonga! This android device is designed to backup and sync using Google, GMail or Backup Assistant. I'm sorry the device is not designed for backup and sync with windows. If you are comfortable with windows, have you reviewed our windows compatible devices?
http://tiny.cc/kwe6ww
Sincerely,
JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

Droid Razr Maxx/Issues with Exchange Sync and Texting

I have a Droid Razr Maxx. Since the KitKat update to 4.4 in May 2014, my Exchange email account will not sync. My Comcast account does. If I power cycle the phone, it will sync the Exchange account for a short time until I receive the following error message: 'couldn't open connection to server due to sec..." When I touch the error message, it just goes away. If there is more of the error message, I'm unable to see it. I have removed the Exchange account and added it back in three times. My IT department indicates they have not made any changes to the security levels, but have fielded several questions from other Android users with the KitKat update. My text messaging service also stopped. I've been reviewing all forums and tried different things, but to no avail. I went to the Verizon store, who just said that there have been 'lots' of complaints about KitKat and that I should buy a different phone. This $200+ phone is only 7 months old. Please help!!

After deleting and adding my Corporate account, visiting the local Verizon store several times, visiting my IT department, and now wiping the phone and re installing all software, the Corporate email still only syncs when I power cycle the phone. We are a BYOD company which means every other phone works with the Exchange account. My phone also worked up until the KitKat update in May 2014. The only recommendation I have received from Verizon is to replace my 8 month old Motorola Razr Maxx with a entirely different phone at full price. The tech I spoke with at Verizon made the statement that she has avoided updating to KitKat given all the customer issues she has had to deal with.
I'm in a technology field and understand when glitches occur, but also expect functionality issues to be addressed. I've been with both Verizon and Motorola for a long time, but very doubtful I will continue this relationship when contract time is up for renewal. I'm carrying my iPad around to get the Corporate emails and the Razr Maxx has been relegated to just being a very expensive phone.

Problem with Droid Razr Maxx and Jelly Bean update

My Droid Razr Maxx was updated this morning and right away found a couple of problems. First, although I was sitting next to my wireless router, the signal display indicated a really weak signal. This seemed to clear up after a reboot and an on-off-on cycle of the wifi on the phone.
The second problem was that, with the wifi off, I had no data signal. None. The phone worked but no 1x/3G/4G. I traced that problem to the phone configuration. Somehow the update turned off Mobile network data access. (Menu -> System Settings -> Wireless Netwroks -> More... -> Mobile networks -> Enable data access over mobile networks)
Seems like a dumb thing for the update to do.

Put all of your contacts in one place, Gmail contacts. Gmail will only sync one copy and is an excellent way to restore contacts after a factory reset. If you have contacts in Gmail, Verizon Backup Assistant, Facemail, etc. then you will probably get multiple copies. Ditch Backup Assistant ASAP if you have it activated.
Make sure all of your contacts are in Gmail Contacts, erase all contacts from your phone (clear data in Settings > Apps > All > Contacts Storage), and resync with Gmail Contacts.

DROID RAZR MAXX HD will not update to Android 4.4.2

Hello, All.
I am trying to figure out why my phone will not update to the newest version of Android or how to resolve this issue.
Here are my specs:
System version: 9.18.94.XT926.Verizon.en.US
Model number: DROID RAZR MAXX HD
Android version: 4.1.2
Baseband version: VANQUISH_BQ_100730.151.64.17P
Kernel version: 3.1.31-gef7deb8
Build number: 9.8.1Q-94
Build date: Wed Sep 25 15:13:00 CDT 2013
Here's the issue. I get the notification to update to KitKat (4.4.2) and so I download the update and press the install. It reboots my phone and starts the update. It gets to about halfway when the little Android animation falls on its side and displays a red triangle above him. My phone reboots again and when it loads, it shows a message saying that the update failed. There is no more information - just that it failed.
Is anyone out there having the same problem I am having? I've searched the Internet at no avail. All I've found are issues after the update.
Is there another way of updating my system that I don't know about? Any help would be greatly appreciated!
Thanks!

Sharon ,
Thank you for giving that a try. A factory data reset would be the next step. I know you are hesitant to do this, but we can make it easier to restore the phone after it is erased. Do you happen to use Verizon Cloud? It's a great app that you can download from the Play Store and it'll save all of your contacts, pictures, videos, music and documents. If you do not recall your Gmail address and password please take note of them before doing the reset. Then, follow these steps http://vz.to/1hdnWdK to reset your phone. Often times doing this after a software update will resolve any issues you're having.
SarahO_VZW
Follow us on Twitter @VZWSupport

DROID RAZR MAXX TO RAZR MAXX HD

DOES ANYONE KNOW IF THE RAZR MAXX HD IS ALOT BETTER THEN THE RAZR MAXX? AND WHY, IS IT WORTH UP GRADING?

I have no idea, but I would not upgrade from a Motorola Droid Razr Maxx to any other phone unless I had to, especially if I was on an unlimited data plan, which I am.

Droid razr Maxx HD, Accessories

This is more of a retoricle question, just due to the fact this has been the case with motorola for years when it comes to accessories. I have yet to figure out why iphone/apple as soon as a new product comes out theres a boat load of accessories already out on the market. I know that the mfg. give out specs to the aftermarket mfgs so pre development of case's and other things can be done ahead of release of a new product, so why can't motorola or for that matter HTC, etc. do the same. For instance I had a Droid Razr Maxx when it first came out and it took at least 3 to 4 months to find a different case other than what Verizon offers. Now I have a Droid Razr Maxx HD and the same holds true. Is it that Apple has a better marketing department. I know that a iphone is designed for the cell phone impaired people, but come on the Android base system is still out selling apple, and for for a person thats been around the iphone and owned numerous Razrs and Android devise's, the Razr runs circles around any iphone. I tried even getting a Zagg invisasheild and even they don't have one yet, but all kinds of apple crap. [ Gorrilla Glass still scatches ]. I can see why people by apple just due to fact of all the cool accessories that come out. Again I think the marketing dept. at the cell phone mfg. are asleep.

I agree with above.
All the many manufactures out there when they develop all their accessories designs can machine and plan for one design when doing so for apple iphone, but when they have to look at the android lines to make covers, they would have to CNC (machine) and have multiple drawings and licences etc. That is why most of the accessory companies have more apple designs, because they do not change too often from design to design and everyone that uses apple (iphone) has the same specs....
I mean look at Motorola alone...the number of new design style phones they placed on the market in the last two years is enough to drive us crazy, imagine developing accessories for them...?

Droid Razr Maxx HD Boot Loop/Factory Reset

My Droid Razr Maxx HD has been stuck in boot loop on the eye animation. I did a factory reset from the boot menu, but it is still stuck in boot loop. HELP PLEASE!

I'm very sorry to see that your device is causing you grief! I can see that you've already attempted a factory reset. I'd like to know more about that step. When attempting to process that reset, did it appear to complete it only to return to this 'boot loop'? Can you describe what you did, and what you saw? Also, has the device been damaged or has it's operating system been fundamentally altered (rooted)?
DionM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Update has completely ruined Droid Razr Maxx Hd

As stated I have a droid razr maxx hd and ever since the kit kat update my phone has been close to useless. I have browsed the forum and seen multiple complaints and proposed solutions to the problems like mine and I have tried them and none have worked. My wifi signal reception is half as good and no changes have been made to the home wifi setttings. Areas in town where I would have full 4g reception including at my home are now 3 bar 3g reception. I have been missing calls for work because the phone is constantly searching for signal and is in between 3g and 4g in areas that before were always max 4g. With wifi turned off, if I pass an open wifi spot the phone will lose all data connection until im out of reach of the wifi spot. The phone shuts down on its own and battery life has been cut in half with absolutely no changes since the update. No new apps no change in how frequent the phone is used. I have done the very harsh factory reset and re-installed apps and no luck. I feel like im out of options and don't know which direction to go because I've still got 5 months before im eligible for an upgrade and I don't think I should have to pay full price for a phone when I enjoyed the phone I had until this update was forced on me. The rep at the local store told me about a plan to pay for the phone monthly but Verizon would be making me pay another 20 bucks a month to buy a new phone that this update screwed up along with me GIVING them the phone I paid for. I don't want to leave Verizon as I liked their service before all of this happening but I cant see paying 600 for a new phone that I didn't tear up. Im almost at the end of my rope...any help would be greatly appreciated.

I also have had the same misfortune. I am appalled that I was forced into updating my phone to Kit Kat. My phone just randomly freezes, shuts down, reboots itself, and now I don't have the battery life that it used to have. I could normally leave my phone on for 2-3 days and now it just shuts itself off more than once a day.
It seems none of the "fixes", that have been suggested, work. I don't know about you but I also lost my Swype and this new app they had me download is not nearly as good!!!! Wasn't it Motorola that "forced" the update? ...not Verizon. I know I had to call Motorola for any issues.
We need to have them change the phone back to its original programming... I wasn't asking for an update so why did they send them to all of our Razr Maxx HD phones? AGGRAVATING!!!
If you find out anything new please post it so that everyone can benefit from the knowledge.
Thanks.

Droid Razr Maxx HD wont turn on.

My girlfriend has the Droid Razr Maxx HD. Shes has it for about a month and a half a few days ago it was acting funny so i had her turn it off and then it wont turn back on. I have tried the power+down volume method does absolutly nothing. But when i put it on the charger it shows the green charger light but nothing else at all. Any suggestions?

Hi,
Power button on my R Maxx (not HD) began to fail. But unlike your phone, plugging it into the charger did get it to go on. But once it cycled to black screen it stayed there. Moto replaced the phone. Nuisance moving from one unit to another. But when I did a full hard factory reset before returning the phone, strangely the power button acted much better. But then the phone had been wiped clean so you may not want to venture there.
Raleighrdu

Does the VZW Family Locator work on the Droid Razr Maxx after ICS update?

The VZW Family Locator App from "Play Store" finds the Area-Location of my phone to about five miles, but it will not finish the "refining" action before timing out. Am I leaving something undone or is this App only partially compatible with the Droid Razr Maxx.

Benidle, I'll be happy to assist you with Family Locator on your Razr Maxx. The app is compatible, but I just want to make sure that you have the feature active on your account as well. The app in the PlayStore is free to download, but there is a $9.99 charge for Family Locator. You can add this feature on your account by logging into My Verizon.
If you have the feature and are still receiving this error, make sure your location settings are all turned on in Settings, Location Services.
Let me know if you need further assistance!
MarquiaF_VZW
Follow us on Twitter @VZWSupport

Droid Razr Maxx- No output from headphone jack

Similar Messages

Maybe you are looking for