DROID RAZR MAXX TO RAZR MAXX HD

DOES ANYONE KNOW IF THE RAZR MAXX HD IS ALOT BETTER THEN THE RAZR MAXX? AND WHY, IS IT WORTH UP GRADING?

I have no idea, but I would not upgrade from a Motorola Droid Razr Maxx to any other phone unless I had to, especially if I was on an unlimited data plan, which I am.

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Droid RAZR Maxx HD & RAZR HD

According to BGR.com, the RAZR Maxx HD & RAZR HD will be available at VZW on October 18.
http://www.bgr.com/2012/10/11/droid-razr-hd-release-date-pricing-verizon/#utm_source=newsletter&utm_medium=email&utm_term=20121011&utm_campaign=latest_daily_newsletter

I'm glad to read that you have enough device memory available cbrew78! May I ask have a factory reset been done after the update? If not then I would suggest verifying that you info has been backed up and perform this step. Here's a link with the steps to do so.
http://www.verizonwireless.com/support/knowledge-base-66354/
Thank you…
ArnettH_VZW
Follow us on Twitter @VZWSupport

Razr vs. Razr Maxx Signal

I recently upgraded from a Razr to the Maxx. I love the battery, BTW! Anyway, I regularly travel into an area with Extended 1X Data Coverage. With the Razr, I had data service, could surf the web and get emails - albeit slowly. Several weeks ago, in that area, I had my Razr and a buddy had a Maxx. I had 1X coverage, but he had no data service. Yesterday we were both in the same area (Western MD), both with the Maxx, and neither of us had data service. Although I thought the phones were identical, except for the battery, now I don't believe that is true. Anyone else had this issue, or found a solution??

@ DeniseE08 if you haven't already, try clearing the cache - that does seem to be helping some folks. There is an update/patch on the way but I don't know of an ETA for release.
Press and hold the Power button and turn the phone off.
When the screen turns off, press and hold Volume Up/Down and Power.
When the white HBOOT screen appears, use the volume down button to move down to “RECOVERY.”
Press the Volume Up button to select “RECOVERY.”
When the triangle and exclamation appears, hold the Volume Up and Power button at the same time.
Using the volume button, scroll down to “Wipe cache partition”
Use the Power button select it.
After that is done select “Reboot system now.”

Bionic to Razr, replace first Razr and sim, with new Razr and Sim. All service loss.

I would like to say that the era of smartphones has been both fun and expensive. Having computers in our pockets is an amazing breakthough in technology. I used to have both the Droid, and I also got the Droid 2 when it came out, my next purchase was the Bionic, and that's where my problems started. The 4g would drop all the time, and it wasn't much of an inconvenience because usually it would come back on if I waited a little bit. I'm patient most of the time unless I need directions somewhere and then I get a bit angry. So I researched on the web and I tried all the tips and tricks and other things you can do to see if you can fix the problem to no avail. I would check in from time to time and found out that it was a known issue, so I called up and just like I heard I could get a free replacement phone the Droid Razr which had come out directly after the Bionic. I got it in the mail and it worked for about 20 minutes before losing all service(not just the 4g), and this happened every 5 to 10 minutes for the next couple days, so I got drunk and planned on yelling at some poor verizon person, but she was so nice and offered to send me out a new phone, so I decided to be nice back. She said I should make sure to send in my Bionic so I didn't get charged, but I said how about I send in the ****** that you sent me instead and keep my original. I got the new one a couple days later, and it seemed to be ok for the first few days, maybe I was just lucky not to notice. It does the same thing as the other one, and I am about to lose my patience. I want a solution to my problem. Is there anyone out there in Verizonland that can give me a solution that doesn't involve (because I have already done all these things multiple times) resetting the phone to factory default, clearing the cache, the motorola reconnect app, power cycling the phone by holding the power and volume down keys, or as i mentioned above getting a new (used and probably sent back in because of the same problem) phone and sim card?

Same as before, the service drops to zero, has the universal no sign over the bars. The screen kicks on and it starts to build up to 4 bars, then white 4g, blue 4g, and it does that oh I would say every 10-30 minutes or so when I have had it sitting there while on my computer. If I am on Netflix watching stuff it doesn't drop, like once I have engaged the 4g and am using it I don't have problems with it. I have had a couple of calls drop, and in a text conversation it has just dropped to zero while I was typing a response. I am not sure about maps, it's usually off when I want to try to find something so I have to wait for it to kick in to give me a route, which is by far the most irritating thing in the world when you are in unfamiliar territory.

Droid RAZR (not MAXX) 4G, service drops on GB and ICS

Okay, the forums are full of threads concerning this issue. The phone loses data connectivity as well as voice. Every person seems to have a different opinion as to when or where their service drops, and I have tried to find a fix (official or not) since I first got my RAZR.
I got my phone sometime in March 2012 from a Verizon store during a promotion. I was happy I can get a phone with better hardware than my DROID X (awesome phone-best I ever had). I didn't care much about the 4G, but I considered it a perk for upgrading.
1. A day later I started having problems with my service. The 4G connection would drop, the 4G icon would turn white and then disappear for good. The phone would have no data connection at all but a few seconds later the white 4G icon would reappear and turn blue later. I thought it is because the 4G coverage is spotty as I was constantly moving from one place to another. But I got home (where I never had problems and Verizon service was always excellent) and it would do the same thing.
2. I have data connectivity and voice service but I turn off the screen. When I turn the screen back on, data connection is lost and I have no service available. I had one error that said "SIM card invalid" or something like that a few times. On Gingerbread I just switched to 3G only and I had no problems. But every time I switched back to use the LTE, I had the same problem over and over.
3. Upgraded to ICS as I figured Motorola and Verizon worked together to find a "cure" for these sudden service losses. I was wrong. With ICS it is even worse. I lose data and voice service very often. In store, Verizon employees are telling me they have never seen problems like mine (liars?). On the phone with CS I am told they do not know of any issues similar to mine. But forums are full of threads of people having the same issue. Answers from VZ employees are not very clear and directs people to a simple Factory Reset, cleaning the SIM card, reinserting the SIM card... basic stuff a monkey could think of too.
4. Some times after a phone conversation, I hang up and immediately after, my service drops. I have to turn the screen off and then back on after about 5 seconds, the service is still nowhere to be seen, but if I leave the screen on for about 10 seconds, the phone will regain its connectivity to the network. THIS HAPPENS IN 3G COVERAGE AS WELL AS 4G NOW.
Steps taken: Downloaded the Motorola app to Restore Connectivity - did not work, I still have the problem.
                    Carefully cleaned the SIM card surface making sure there is no static electricity discharge - did not work, I still have the problem.
                    Factory reset numerous times - did not work, I still have the problem.
                    Removed and reinserted the SIM card - did not work, I still have the problem.
                    Updated to ICS hoping that would solve the problem - did not work, I still have the problem.
                    Anything I do I still have the problem.
So please tell me, Does VZ publicly acknowledges there is a problem with DROID RAZR? If yes why do some people inside VZ deny any issues with it while others don't. Aren't they trained or aren't they reading the same training material the others do? Besides that I am not aware of Motorola or VZ taking any responsibility in trying to fix this.Is there a fix in the works? Please if there is any help for people like me, with the same problem, I think VZ should email owners with solutions. REAL SOLUTIONS because it is possible. I receive newsletters for new phones and plans but none to suggest a fix to issues.
And factory reset after factory reset is not working out for me as I use my phone not to txt my friends or send funny pictures of my dog to my neighbor but for business. This is really affecting and annoying me. And yes, I could switch to an iPhone but Android provides me with a great deal of options in my line of work that iPhone does not have. And yes, I could switch to another Android based phone, but I paid for this one and I want to use what I paid money for.
Again... final question is: Is there a fix, a software fix (I think this has to do with software) for this?
Thank you!

I had EXACTLY ALL of the same issues (plus some Bluetooth issues):
Got my phone in January or February
First instance of this happened about the middle of June (or maybe the third week) for several days before I finally called, believing it was a "hiccup" in the network (still on GB)
Customer Service did some troubleshooting, placed it in "safe mode" to see if it might be an app causing it, factory reset, etc., etc., etc.......
VZ put in a network trouble ticket which seemed to solve the issue (although I don't really know what may have been done) for about a week (now I know that this was a mere coincidence)
About a week or two later (still on GB) it started again; this was maybe a Wednesday
CS troubleshooting, another trouble ticket, etc., etc., and then I finally did a factory reset myself
Friday night (maybe Saturday) ICS is out, and downloaded believing it would fix it.
The problem was resolved briefly (several hours, maybe a full day) and then began again with a vengance
Called, went through all the same humbug, did a couple (or a few) factory resets, and I too, had the "invalid SIM" error show up on the screen out of nowhere ........
Customer Service had me to go to my local Verizon store and get a new SIM (they thought that might possibly be the problem). Got the replacement, and it worked, again, only briefly; just a few short hours later, it was right back to the same old thing........more phone calls
trouble ticket is still out.......
Was even told by the advance tech support person that on several phones with this very same problem, that he actually saw this resolved by simply creating a different, brand new Google account (instead of the Verizon customer's original Google account) during setup, after a factory reset (don't ask me how......). Gladly, this is one step that I didn't take (that's all I need is one more email account!)
Finally, it was determined that it MUST be the device. I really didn't want another phone as I always keep my phones in pristine condition cosmetically, and there was no reason (as far as I was concerned) to swap it.
Reluctantly, I allowed them to send me a replacement. I say, "reluctantly" because my original was a new device but they would be sending me out a "certified reconditioned, like-new" replacement.
After some trepidation, I decided to go ahead; Motorola would probably take a year to get mine back to me after finding "nothing wrong", or the same year getting me a replacement, should I be lucky enough that my original device would act up for them to see that there actually is a real problem. Verizon, on the other hand could have a replacement to me in two days.
Needless to say, it has been a week (5 days) with the replacement and I have to admit that it absolutely WAS the device that I bought originally. This replacement hasn't repeated the problem, (with the exception of ONE VERY MINOR instance of about a 5 - 15 minute window on one day only), and I'm happy to say that it works like my original device did when I first got it.
I got a call after the 3rd or 4th day (I believe it was the 4th day) with the replacement device, from the trouble ticket people (technician who actually works out in the field maybe?) and was told that they have thoroughly checked the network/antenna/tower here and found that there was absolutely nothing wrong, and that everything is functioning as it should.
This problem was continuously happening at my house, so it was natural that I believed something was wrong with the tower here near my house. I live in a good 3G/LTE coverage area near New Orleans and had no problems whatsoever from January/February through the first part of June, so it was only natural that I thought it must be a problem with the tower.
I thanked him, and told him about the replacement, and he told me that's what he was going to suggest next, and it was the only suggestion that he had left.
Just know that in the course of all of these calls, I was told by at least a few reps (2 for sure) at Verizon that they were aware that this IS a problem on some of the Razr's and Razr Maxx's.
If this is as bad for you as it was for me (and I'm confident that it is), then I would call Customer Service - don't go to a store. Tell them EVERYTHING that has happened, everything that you've done to attempt to resolve it (including the painful process of factory resets), and what I've described here.
If you're okay with a "new" (read: replacement) device, then I'm sure that they can get you a replacement out in short order. As far as it looking new, you would NEVER be able to tell cosmetically that this isn't a brand new device.
I hope that this was able to help you, as well as all the others, with this issue.
Good luck everyone, and God bless you.
Message was edited by: Colin Pipkins
Okay, so regrettably, I must report to everyone that the replacement followed suit after only 6-7 days. It lost 4G connectivity and jumped to 3G and that's where it stayed.
So I call Verizon and after a brief conversation, they asked if it was okay for them to transfer me over to Motorola for them to troubleshoot and I said that I'd be more than glad to speak with them.
Here's the breakdown:
After a lengthy call (an hour and twenty minutes), allowing them to remotely connect to my phone, and the Level 2 Tech seeing for himself that it's on 3G in a full 4G area, he tells me that there's nothing more that can be done.
WHAAAT?!!!
He said that if I want to send it in to Motorola they'll look at it, and if they did find anything wrong with the phone they'll send me a replacement, but if they DON'T find anything wrong with it (which I'm sure would be the case), they will simply send me my phone back, and that it will be Verizon's network that is the problem.
In this scenario I would need to find a replacement phone to use while my Razr goes to Motorola (for them to find nothing wrong with of course, and blame everything on Verizon's LTE network) only to get it back weeks later and be totally inconvenienced (this has been going on since June).
The last thing he said to me before getting off the phone was that they have similar devices with other carriers and they don't have any of these problems with those devices.
I've started searching the other devices forums here in the Verizon Wireless Community and I'm beginning to see a pattern. The same issue is happening with quite a few of the other 4G devices so I'm not really sure that another device (different manufacturer) is even the answer.
They have sent me yet another Droid Razr and I can honestly say that this will be the last one. If I can't find a device that will actually keep/hold LTE connectivity then I may have to go back to Sprint. Their native coverage is nowhere near Verizon's but they also don't have much 4G coverage right now.
If I'm going to have to be on 3G anyway, I may as well pay less than I'm paying now - or at least pay the same and not have to worry about going over on data.I guess we'll see how this replacement works out and go from there.
Anyhow, just know that it may not be a Razr/Razr Maxx problem after all.
Hopefully, they can get this sorted out and we can all get back to life......

Droid RAZR Maxx HD Model #

So I'm confused theres ther razr hd and razr maxx hd the razr hd is model #xt926 and the razr maxx hd is suppose to be xt926m. I have the maxx hd but on the back of my phone the model just says xt926 theres no M. Then on Motorolas website it says my software V should be 9.18.94.XT926.Verizon.en.US but my phone says 9.30.1.xt926.Verizon.en.us. It almost makes me think my phone is a standard razr hd and not a maxx after all my battery barely last 4 hours and my phone is basically stock I dont have a bunch of apps running in the background and I've shut off all the instant update stuff the push notifications GPS all that stuff. But my battery still doesn't last the 32 hours or what ever it is im lucky to get 5 hours 6 sometimes and I make maybe 2 or 3 calls a day no longer then 2 minutes each not on the internet for more then 30 minutes and send maybe 30 text a day. Anyone have any input on any of these concerns?

Try going into the settings, scroll all the way to the bottom and tap about phone. The actually device model should be listed under "model numer".

Best way to Migrate to new RAZR MAXX from DX ?

I'll soon be upgrading from my Droid X to a Razr Maxx and was wondering the easiest method to move to the new phone so that ALL of my APPs migrate after activation. e.g., After doing the *228 option 1 and logging into my GMAIL account, will all the APPS automatically get downloaded? Or should I use an APP like "AppList Backup" - it's RESTORE function. How did you peeps do this when you switched phones?
thanks in advance

When are you getting your new phone Cody: when you get an this is what i done when i took my out of the box i charged it first thing didn't even turn it on once it finished. I then cut very carefully on the edges of the Sim Card with my X-Acto with No.11 blade then grabbed it by it's edges an it's had to do this Cody but i did an then i installed as it shows gold side Up Now pushing that little Turkey was a little hard for me an i did not have a Sim Card push Tool so I made One i used a Toothpick i Cut it to Ware it had a Blunt Face an by doing that Cody i was Able to push the Sim in all the Way. Cody Right before you turn it Do a Factory Reset on your X to take out all the stuff that will soon be on your Maxx then shut it Down that's the way i done on mine..
Now your can Power up your Maxx
Now when you Turn it ON you won't have to do a *228 Any longer as the phone programs it self Via the Sim Card. An flowing thru the Instructions is basically like it was when you programed you X. If your contacts are saved thru Google like mine is as soon as enter your Account or Accounts those contacts an you Paid Apps will be on your Razr! mine was on the my Maxx in just a few Seconds an No hang up at all.

Boot Animation a little Louder on my Razr Maxx.!

I don't know if anyone has noticed on there Razr's or Razr Maxx's but my boot animation seems to be a bit louder since the Jelly B. Update maybe he's a bit more happy now that he has beans in Him.. b
Message was edited by: B33 .

It will do this from time to time Mine does it as Well Make Sure you get the App Called EQ you can get it Free or you can get the Paid Version an using this app will help with the snapping as it did Mine how did it do it once i got the app installed an then went in an Opened it. I cut the 14kHz down to + 1.2% an you can cut it down even further mostly with Eq's you just find the sound that best suites you an calms down the Snapping.. But if it's really bad Mickam an since your under your 14 days you could return if want but as said if you want to give a day or Two an see if the i mentioned helps the sound go ahead an Keep it..
To keep my Unlimited for Two more years i went bought another Maxx i wasn't really interested in any of the Others Devices i wanted or thought about a Rezound but Rep i work with said they had Units come back with issues. Some have gotten really Hot, the Cameras have Quite an some have Seized Up. But i really wanted to give it a Chance.! but stood Fast and took home another Maxx.. But i still have old Betsy my Droid X she's my Baby an even though she's not I.C.S upgradable she can still can come in if i need her. As a Very good back up.. So i'm Rockin Two Maxx's b33

Some links to Verizons next big phone, after the SG3, the Razr Maxx HD

Some links to the Max HD info,
http://www.unwiredview.com/2012/06/09/verizons-motorola-droid-razr-hd-shows-up-in-photos/
http://www.droid-life.com/tag/razr-hd/http://www.droid-life.com/tag/razr-hd/
Looks like the SGIII will be the next big phone for Verizon but then after that the Razr Max HD.

When looking at the side pic, it appears to have a metal band around the edge similar to the iphone. Also the back doesn't look like it's removable so no user ability to change the battery. Seams to me way back with first leaked pick they were estimating the screen size at 4.7in.
Ok, now we need someone to leak a spec sheet on this beauty.

Jelly Bean on Droid Maxx

I have the Droid Maxx. I believe that the Jelly Bean update was pushed out on Nov 9th. I have not received it till today. Under System Updates also, it says that I have the latest software and no updates are needed. Any ideas?

JB has not been released for the Razr or Razr Maxx yet; it's been released for the Razr HD and Razr Maxx HD. Your phone hopefully will receive JB toward the end of the month or early next year; a release date has not been announced yet.

The Droid Razr HD's are Now Available on Verizon.!

Here the Link on the Info: This is Cool New's for Droid & Motorola Fans alike, if your going to Buy One or just going by for a Look and Peak, Throw a Post on your thoughts we'd appreciate it b33
http://www.droid-life.com/2012/10/17/droid-razr-hd-and-razr-maxx-hd-available-now-from-verizon/

Droid Razr Maxx HD Text Message Takes a D-Tour: They done the Wrong Phone in the Text.. Verizon is this the Right one Au don't know.. i'm sure they'll get it right sooner or Later
http://www.droid-life.com/2012/10/18/verizon-mass-emails-droid-razr-maxx-hd-ad-uses-wrong-phone/

DROID RAZR M keeps dropping Bluetooth Connection

Just got a new DROID RAZR M this weekend. It will pair successfully with our 2012 HONDA CRV using bluetooth. However, it few minutes later it will disconnect, then reconnect again, then disconnect again a few minutes later, then reconnect etc.... Never had this problem with the LG phone that it replaced.
Has anyone else had this issue?
Android Version
4.1.1
Kernel Version
3.0.31-g2a89152 Oct 21, 2012
Build Number
9.8.1Q_27_2

yes I have had this same problem with my Razr M & Tiguan since I got the phone back in Sept. I have called about it, Volkswagen has replaced the bluetooth module for me.. nothing. I never had this problem with my Droid2 either. There's other android/razr/droid forums too where people having the same problem wit this model phone, and different cars. The latest Jelly Bean update didn't fix it. Check it out. Good luck, and let me know if you figure anything out..
http://www.razrforums.com/forum/droid-razr-m-help/2714-bluetooth-car-wont-stay-connected.html
http://www.droidforums.net/forum/droid-razr-m/225521-razr-m-wont-stay-connected-my-car-bluetooth.html
http://www.droidforums.net/forum/droid-general-discussions/227214-razr-m-bluetooth-pairng-car.html
https://community.verizonwireless.com/thread/786036
<Deleted link to website used for hacking devices per the Verizon Wireless Terms of Service.>
Message was edited by: Verizon Moderator

Update for the Razr

Just read that there updating the Razr so hopefully the Maxx will be updated soon.
http://www.youmobile.org/blogs/entry/Motorola-RAZR-ICS-4-0-3-Update-is-Rolling-out-Now

Sorry to Break the Bubble but This UPDATE is for the International Razr's The One's over the BIG POND is getting Updated it's not for Us here in the States..
http://www.androidcentral.com/ics-gsm-motorola-razr-and-razr-maxx-pushing-out-select-users

Droid Razr Maxx/Issues with Exchange Sync and Texting

I have a Droid Razr Maxx. Since the KitKat update to 4.4 in May 2014, my Exchange email account will not sync. My Comcast account does. If I power cycle the phone, it will sync the Exchange account for a short time until I receive the following error message: 'couldn't open connection to server due to sec..." When I touch the error message, it just goes away. If there is more of the error message, I'm unable to see it. I have removed the Exchange account and added it back in three times. My IT department indicates they have not made any changes to the security levels, but have fielded several questions from other Android users with the KitKat update. My text messaging service also stopped. I've been reviewing all forums and tried different things, but to no avail. I went to the Verizon store, who just said that there have been 'lots' of complaints about KitKat and that I should buy a different phone. This $200+ phone is only 7 months old. Please help!!

After deleting and adding my Corporate account, visiting the local Verizon store several times, visiting my IT department, and now wiping the phone and re installing all software, the Corporate email still only syncs when I power cycle the phone. We are a BYOD company which means every other phone works with the Exchange account. My phone also worked up until the KitKat update in May 2014. The only recommendation I have received from Verizon is to replace my 8 month old Motorola Razr Maxx with a entirely different phone at full price. The tech I spoke with at Verizon made the statement that she has avoided updating to KitKat given all the customer issues she has had to deal with.
I'm in a technology field and understand when glitches occur, but also expect functionality issues to be addressed. I've been with both Verizon and Motorola for a long time, but very doubtful I will continue this relationship when contract time is up for renewal. I'm carrying my iPad around to get the Corporate emails and the Razr Maxx has been relegated to just being a very expensive phone.

After I unplug headphones, the speakers no longer work until rebooted. Anyone else experience this? Also had the same issue on the Droid Razr Maxx.

After I unplug headphones, the speakers no longer work until rebooted. Anyone else experience this? Also had the same issue on the Droid Razr Maxx.

Ahh. We can still help find the culprit, TeaParty14. Do you have any 3rd party applications installed to play your music? Are you able to hear any audio if you plug the headphones back into the phone instead of rebooting? Any audio for calls through the phone direct or through speakerphone?
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

DROID RAZR MAXX TO RAZR MAXX HD

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