Droid Razr problems
Has anyone else had problems with the Droid Razr flickering (flashes on and off in about a second) and it does it all day long for no apparent reason? I have turned it off for awhile to see if it stops, I have removed my gmail accounts (saw in a discussion someone suggested to do this. But when the flickering continued I put my gmail accounts back in). I guess if no one has any suggestions I have to go to the store. This has been going on for about a month but now it seems worse with this recent Ice cream sandwich upgrade. HELP!
Try this;
http://www.gottabemobile.com/2012/07/05/droid-razr-and-razr-maxx-ice-cream-sandwich-bug-fix-update-in-the-works/
Similar Messages
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Has anyone fixed the following droid razr problems:
Has anyone fixed the following droid razr problems: 1. the phone won't let me answer calls, if the answering screen shows up it takes 5 rings; 2.It takes about 4 attempts to end a call, half the time I have to wait for them to hang up; 3. GPS will stop and freeze; 4. phone freezes doing simple tasks; 5. It won't flip through easily; 6. slow (deleted texts and photos and still slow); 7.deleted apps still show on phone; 8. battery life is about 3 hours if used constantly; 9. some people cannot call me; 10. typed text takes a very long time to appear on the phone.
Try this:
Wipe Cache Partition - DROID RAZR / RAZR MAXX by MOTOROLA
Performing a wipe cache partition will remove any temporary files that may be causing an issue with the device. All personal files and settings will not be affected by this option.
Power the device off.
Press the Power button then select Power off.
If the device doesn't respond to input, press and hold the Volume Up / Down then press and hold Power button. When the device screen goes blank, release the Power button while continuing to hold Volume Up / Down then proceed with step 3.
Press and hold the Volume Up / Down then press the Power button.
When presented with the Boot Mode Selection Menu, release all buttons.
Press Volume Down to select Recovery then press Volume Up.
From the Droid triage screen:
Press and hold Volume down.
Press and release Volume up.
Release Volume down.
Select wipe cache partition then press the Power button.
Use Volume keys to navigate options.
Select reboot system now then press the Power button.
Use Volume keys to navigate options. -
Droid Razr M: KitKat update problems
Hi there, I have a few questions/problems with my Droid Razr M since the KitKat update was pushed to my device a few days ago.
1. I was on vacation in Europe (Austria/Hungary/Croatia) when the update was delivered to my device. I think the download happened in Austria or Hungary. Now I appear to have a non-US version of the update on my phone. For example, Airplane Mode is called "Aeroplane Mode", and so on. Do I have the correct version of the update? I'd like the version applicable to US phones. Can I re-download it somehow, now that I'm back in the US, and correct this?
2. Bluetooth no longer pairs with my BMW X1. My phone does not even see the car in available devices.
3. WiFi does not work with Bluetooth enabled. My phone will recognize my home/work networks, but will only say "saved", and not connect. I am reading that this seems to be a known issue. I use Bluetooth for my Fitbit and my car (referenced above). I cannot just go to 5G because my work WiFi does not have a 5G option (my home network does have the 5G option). I also would like to be able to use WiFi in public places like I did before the update.
Please let me know how to address these three issues. Thanks!I had some hiccups when I got the upgrade to my LG G2. I know others have had problems with their KK updates, on Samsungs and even HTC.
I believe the KK upgrade, while in the ideal should leave the phone running perfectly under the new operating system will potentially fail because of the variation in how people use their devices and what they've downloaded, and the fact that some memory isn't initialized properly when the new OS loads onto the device. This is true regardless of phone manufacturer, OS upgrade, and even carrier. I think this is a reality with Android.
I think the only option is to perform what is called a "Factory Data Reset". But first you should backup any important photos, music, or videos, or other downloaded files. You should also jot down where you've placed icons, and even the settings for things like mail (incoming and outgoing server).
After an FDR, you'll have to do some work to get your device back running to a state you are comfortable and familiar with. In my experience, doing maybe 10updates over the years on 4 Android phones, about 40% of the time I didn't need to do an FDR. 60% of the time I did.
It is also possible there are some bugs in the new software load, but a good many of these odd behaviors, across a range of devices (LG, Samsung, Motorola, HTC) occur because people did not perform an FDR following the update.
HTH. -
Droid Razr M, but with the new Kitkat update problems
Droid Razr M, but with the new Kitkat update, my phone has had inumerable new problems...someone help, battery overheats phone and kills it in 4 or 5 hours on a full charge, screen wont unlock when its on standby, rebooting the phone takes a long time to warm up, and text messages taking longer and longer to send, now at 12 hours
someone help!!!Yea I understand Kit Kat the OS has not been the Tasty treat to many of us cellphone users that the candy is.. and to me as before with problem OS's one's whom are in charge to fix the issue are not doing enough Quickly.. which make using the Device harder each Day..
Hope soon Days are brighter for our phones.. Apart from that have a Great Weekend for me I'm ready for some Football -
Hi,
I have had to post this into the Droid RAZR MAXX section due to the Droid RAZR HD no longer being posted on Verizon's site anywhere. I first acquired this phone on 6/18/2013. After a month I started having a few problems with the phone. Being my first smart phone I just thought thats how it operated. In December of 13 the problems had gotten so bad that I had gone by my local store several times and was basically told that if I wanted a different phone to buy one off Craigslist. I couldn't believe that! The phone was only 6 months old and still under warranty. The associate never offered to complete a warranty claim either. Since then I am on my second replacement, third phone all together and have called Verizon a few times about every phone I get that turns out to be defective. Would Verizon not allow an exchange seven months into a two year contract if every phone I've had has been defective? I mean, its not even on their web site anywhere and the Droid RAZR MAXX is and it came out the same time as my Droid RAZR HD.
A VZ rep once offered to exchange and downgrade me only to another Droid. I did not care to downgrade and stay with the Android OS. I want to get away from the Android OS completely and change over to an Iphone and be done with it. I'm not asking for the latest and greatest Iphone just because it might seem as though "I dislike the Droid I have now". I want to change over to an Iphone because every Droid I get turns out to be defective. I wish I had NEVER EVER selected the Droid in the first place and hope I don't regret signing up Verizon, their service is awesome and CS is great too. I've just been in this string of defective phones that's not even listed on their web site anymore and I don't care to have a phone that locks up and freezes when I need to make a call.We appreciate you taking the time to contact us. We also want to make sure you have a phone that is working properly for you, 10.8denson.
The warranty will replace the same make/model for you.
If you are looking to get a different device, you can look into Certified Pre Owned http://bit.ly/NTcxRW, a possible Edge upgrade http://bit.ly/1br8ZPg. Have we been able to troubleshoot this device with you?
TamaraH_VZW
Follow us on Twitter @VZWSupport -
Problem with Droid Razr Maxx and Jelly Bean update
My Droid Razr Maxx was updated this morning and right away found a couple of problems. First, although I was sitting next to my wireless router, the signal display indicated a really weak signal. This seemed to clear up after a reboot and an on-off-on cycle of the wifi on the phone.
The second problem was that, with the wifi off, I had no data signal. None. The phone worked but no 1x/3G/4G. I traced that problem to the phone configuration. Somehow the update turned off Mobile network data access. (Menu -> System Settings -> Wireless Netwroks -> More... -> Mobile networks -> Enable data access over mobile networks)
Seems like a dumb thing for the update to do.Put all of your contacts in one place, Gmail contacts. Gmail will only sync one copy and is an excellent way to restore contacts after a factory reset. If you have contacts in Gmail, Verizon Backup Assistant, Facemail, etc. then you will probably get multiple copies. Ditch Backup Assistant ASAP if you have it activated.
Make sure all of your contacts are in Gmail Contacts, erase all contacts from your phone (clear data in Settings > Apps > All > Contacts Storage), and resync with Gmail Contacts. -
My droid razr m has developed a high pitched buzz while ringing and when callers are speaking. It does not buzz when on speaker. Anyone have this problem or a solution to it?
Teakman lets make sure your device is clear as a whistle! There is not a known audio issue with the Droid Razr M so it appears this may be an hardware defect with the device. To make certain that's not an internal issue, I would recommend completing a Hard Reset http://vz.to/1kEchad .
AshleyS_VZW
Follow us on Twitter @VZWSupport -
I have had my droid razr m since february of this year and have had no problems. Today however, i turned on my phone and it started to update some apps due to me still being connected to the wifi at my house. I tried to stop the updates to help save data on my phone. I was unable to stop the update of the Gmail app on my phone. I then proceeded to open the app and saw that the autosync was turned off. I went to turn it on and my phone goes crazy. It started to restart itself repeatedly. Now it will not allow me to get off the lock screen and it keep trying to gain verizon wireless service but then it stays on lock screen and states no service and then tries again to regain service but it acts like it is unable to do it. Anyone know if the Gmail app update is causing this or is it something else?
According to several reviews posted on the Gmail app site, this has happened to others. Users have reported doing hard resets to correct the problem. One user said they turned off the phone's sync setting, then uninstalled the update.
Gmail - Android Apps on Google Play -
I got my Droid Razr M a couple months back. After the Jelly Bean update I notice that I do not get sound when I am calling/talking over the phone. No ringing, no audio, nothing. However, people on the other end of the line can hear me. I then tried to play a random Youtube video to see if that played sound, and nothing. I tried plugging in head phones and that worked. Did the same thing with calling, head phones worked but the phone ear piece gave no audio. Having the call on speaker works as well though.
So basically I have no audio from calls, games, movies, songs from the phones speakers but I get it through the head phones. I factory reset, removed the sd card and cleared it, and it still gives me this problem. Any suggestions?
Thanks.Hello Xcdhrider
The issues you described would be very frustrating! That's not a known issue that I've encountered after the update. I'm sure we can work together and get this addressed!
Was the device exposed to any physical or liquid damage? After the factory reset did any 3rd party applications redownload on the device? Please power the device in safe mode and retest. Here's how: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=63868&sayt=safe mode *
Please let me know if the issue persists.
Thank you
JoeL_VZW
Please follow us on twitter @vzwsupport -
Droid Razr M Camera is unable to initialize problem HELP!!
I have a Droid Razr M and lately when I try to use the camera I get a message saying "camera is unable to initialize". Now this doesn't always appear but when it does I have to reboot my phone if I want to use the camera. As you can imagine this is very frustrating and time consuming especially if you are just trying to snap a candid pic. Does anyone else have this issue or know a fix for it?? Thanks!
I have the same problem with my one year old Razor Max.
I did what was suggested by breezex in #1 (pasted below) but don't know how to system cache clear/cache partition reformat.
Settings > Apps > All > Camera and clear cache and data
A system cache clear/cache partition reformat. Just follow the instructions for an alternate factory reset (using volume and power buttons) and do the cache clear instead of a factory reset. Be careful.
I launched in Safe Mode without success. I went to my local Verizon store and they eventually did a factory reset (wiping out everything). Then the camera worked. That was yesterday, 4/3/13.
Now: same thing all over again, except Safe Mode helps. Camera starts but often freezes on a random image.
This is probably happening a lot more than we see here in this page.
Please HELP Verizon!!!! -
Droid Razr Maxx Internet Connection Problem
I have had the Droid Razr Maxx for several years. Recently (especially since the last update), my Droid Razr Maxx's internet connection is extremely poor and mostly non-functional. In fact, I normally shut off the WiFi since it rarely works. It does not function in my home or any other place. My router is fine and many other devices connect normally to my router (it is not the router). This seems to be a Droid Razr Maxx problem. I've removed all connections from the device, but nothing seems to work. I included the phone information below. Is there any viable solution to this problem? I'd appreciate any help.
Android version: 4.1.2
System version: 98.72.165.XT912.Verizon.en.US
Baseband version: CDMA_N_05.21.00RLTEDC_U_09.1D.00
Webtop version: wt-3.0.0
Kernal version: 2.0.8-g3617609 hudsoncm@ilclbld32 #1 SMP PREEMPT Thu Nov 21 14:19:19 CST 2013
Build number: 9.8.20-72_VZW-16-5
Build date: Thus Nov 21 14:10:17 CST 2013Well, I think I may have figured out the problem. The guest network on my router was apparently interfering with my regular network and not allowing my Droid Razr Maxx to connect. Once I shut the guest network off, I've been connected to the Internet for 8 straight hours today. No drops, just a clean connecting all day long and streaming music all day long!
So, for me, the solution to this issue was turning off the guest network on my router. -
Why does my aol mail not sync properly with the Droid Razr? Never had the problem with blackberry but now I deal with a great deal of spam & duplicating tasks
This may sound stupid, but I'm gonna throw it out there anyway. Is it possible, that if I have enough junk on my desktop it might disrupt the signal? It seems odd, but it kind of looks like my signal is strong and relatively steady now that I've cleaned my desktop. I do tend to get very cluttered. I use a lot of reference images and save text clippings to use later... it just piles up very quickly.
So, I wonder if all that extra effort my system has to do keeping up with the junk might have something to do with the drop outs? -
Battery problems with Droid Razr M
Over the last 2 weeks my droid Razr M has lost battery power. It appears that my screen is using anywhere from 42% to 55% power. I have had a "soft" update done at the store and that lasted about 2 hours. My screen is on auto batterty saving mode, and dims after 30 seconds. I generally use my phone for texts, limited calling and occasionally checking my email. I have not downloaded anythig lately. Up to this point my battery life has been good.
Keep your screen lighting to no higher than 20-25% and do a normal reboot again. Next try to rebuild your battery by doing the following:
Li-ion batteries needs to have a rebuild charge from time to time. Give this a try, Do a full 6-8 hour charge with device in sleep mode, next run it down to about 45-50 % and then a 4-5 hour charge. After that use your device and take it down to 30%. Another 6-8 hour charge and then down to no lower then 20-25% and one more full 8 hour charge. At that point your battery should be rebuilt back to a normal life cycle. This should eliminate a short battery life if all is working normal. -
I just purchased a Droid Razr phone. I want to set up my voicemail for the first time but it keeps prompting me for a password which I don't have yet. HELP?
Hi rocket77! Other than this little voicemail snag, I hope you're enjoying your new phone. Did you have Verizon Wireless service already? If you did, the voicemail password would actually be the same for your old and new phone. If you need to reset your voicemail password, here's a really helpful link on how to get back into your messages: http://bit.ly/OQ9fjL
Thank you
JenniferH_VZW
Please follow us on Twitter @vzwsupport -
Droid Razr M new problems after latest update 182.46.15.en.us
Ever since KitKat was pushed to my droid razr m, I have not been happy. Very decreased battery life along with the phone getting and staying quite warm. The loss of swype that was included when I bought it (yes, I know I COULD buy the app for cheap, but that's just not right). Some app icons now have a solid background that used to be transparent. Changes in notifications, messaging, etc that I never asked for.
Now comes a "security update". I was hoping it would resolve some of the issues, but things are now worse. The battery doesn't last me the full day anymore unless I keep it in my pocket. Even worse - when someone sends me a picture message, it just says 30kb downloading. It can be an hour or more before I ever get to see what was sent. I know a million people say this every day, but I REALLY can't wait until my contract is up with Verizon. If they would make updates optional instead of interrupting what you're doing every 10 minutes to install the update you don't want, then I'd be fine. If I could have my original phone back the way it was when I bought it, I'd be excited to remain a loyal customer.
this is two failed updates in a row that are forced on us. Can't wait to be done.andrewsernestine,
I know how important battery life can be! Let's see what we can do to improve your phone's performance. Sometimes with a new update there can be an app or setting conlflict. I would thoroughly reivew these 10 tips to attempt to locate any conflicts; http://vz.to/1AO7vtw
Let us know if you need any further assistance!
TrevorC_VZW
Follow us on Twitter @VZWSupport
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