Droid Razr screen has a mind of its own!! Help?!?!

I am on my 4th replacement phone in a month!! They send me a replacement every week because the phone does the same thing with EVERY phone they send. They've done multiple hard re-sets, we've deleted my Gmail account and made a new one, we've taken my memory card out and basically put the phone down to the bare minimum and they're still haunted!! I'll be texting and random buttons will start getting pressed. They light up like someone is pressing them. When I try to hit the delete button, it adds MORE letters and takes about 10 minutes to delete 1 sentence. It will randomly pick webpages out and randomly dial people in my phone book. The only way I can get it to stop is to turn the phone off. Verizon keeps sending me replacement phones and they ALL do the same thing, so it has to be something specific to me or my account because theres NO way that 4 phones in a row can have this same problem! The last lady I talked to called Motorola with me on the phone. They said I can either keep getting replacement phones until 1 works OR I can send my phone in and they can fix it and send it back.. but in the mean time, I wont have a phone at all. Any one else have these problems and how did you fix it?? I'm so fed up i could scream!!!

    I can imagine your level of frustration has hit the ceiling, futureex30! I know mine would have by now. You deserve to enjoy your phone! Lets take a further look into this. Please send me (AdamE_VZW) a direct message for additional assistance.
Thank you,
AdamE_VZW
Follow us on Twitter @VZWSupport
Thanks!

Similar Messages

  • New Ipad 2 32gb Screen has a mind of its own!!!!

    Hi, i got a ipad 2 32gb today and sometimes the screen seems to have a mind of its own. It switches randomly between different pages without me touching it, I have tried a rstore but it is still doing it. Just wondered if anyone else is having or has had this problem?????

    Well that certainly isn't good. One thing I would suggest if you haven't tried already is calibrating the screen. Menu>Settings & Tools>Touch Settings>Calibration. This helps mostly if you are having issues with the screen thinking you are pressing a different part of the screen, but doesn't hurt to try. Also, make sure you have the current software version VX11VKV11. You can check by going to Settings & Tools> Phone Info>SW Version. If you have an older version choose software update. If you are still having issues, then this is a hardware issue and the phone will need to be replaced. 

  • My droid maxx display has a mind of its own.  Keeps going back to the home screen by itself and the hard keys on the bottom not working properly.  I was told my someone that it could be the screen sensor.  Any help?

    This Droid Maxx is loosing its mind.  The display started going crazy yesterday and nothing helps.  I have even done a hard reset and still screwed up.  Suggestions anybody

    Run it in Safe Mode see what it Does.. There could be a 3rd Party app that is causing the issue..

  • Keyboard too sensitive. has a mind of its own.

    keyboard on text messaging too sensitive.
    has a mind of its own.
    shows foreign characters without my holding down a key.
    deletes text if I press <x] more than 2 times.
    this doesn't happen on keyboard for email messages.
    help.

    "emoji keyboard" seems to have prompted many posts here.....

  • Hi People. I was doing my walk and listening to music using my 4s when in the middle of a song, the volume control would just automatically slide back to zero like it has a mind of its own. What gives?

    Hi People. I was doing my walk and listening to music using my 4s when in the middle of a song, the volume control would just automatically slide back to zero like it has a mind of its own. What gives?

    Hi djblue1969,
    I see that you may be having issues with your volume buttons on your iPhone. Here is an article for you that will help you troubleshoot this issue:
    Get help with buttons and switches on your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT203017
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • After one year, my Droid Razr Maxx is shutting off on its own.

    After one year without problems, my Droid Razr Maxx has begun to shut off and occasionally restart on its own several times a day. Sometimes when it shuts off, it can take as long as fifteen minutes before it will start again.
    I have tried deleting all of the applications I've installed since recently before the problem began, but the problem persists. Is this a known issue? Have there been any recent updates that might be causing this behavior? Does anyone have any additional things I can try before sending my phone to Verizon?
    Thank you.

    I also have this problem which occurs under two sets of conditions. First, if the device is left on charge for a couple of hours after getting to 100% it shuts down and cannot be re-started with the power button. The second is that if I take the device out of my belt holder and leave it alone for a couple of hours, it shuts down the same way,
    How to re-start the phone
    For both conditions, the device can be re-started by simultaneously holding the power button and the lower end of the volume button.  This produces what is called a "soft boot."
    It has worked every time so far since the problem cropped up earlier this year. I got the device in March 2013.
    Addressing the cause
    Verizon in its forums advises users to clean the cache with a complicated series of steps that drop the user into a normally hidden portion of the operating system.  See URL below.
    https://community.verizonwireless.com/thread/801488
    I am using Easy Cache (URL below) to clean out trash files that accumulate on the device,  Unlike prior versions of Android, in 4.1.2, here is no easily accessible menu option to do this.  So far over a period of several months I have not had any issues with Easy Cache other than its constant promotion of additional Apps in which I have no interest.
    https://play.google.com/store/apps/details?id=com.bazinga.cacheclean&hl=en
    Note that trash files accumulate quickly and that a clean out at least every other day can remove several hundred megabytes of temporary files.
    Theories about the cause of the problem.
    The first is that in the case of leaving device on charge for too long produces a false signal to the operating system of an extremely low battery condition and the device shuts down. 
    The second is that in the case of leaving the device on a desk for several hours,with no detectable motion, sets off a routine in the operating system to protect the battery draining completely. This issue is a head-scratcher since there is really no difference between doing that and leaving the phone on your nightstand for 6-8 hours while you sleep.
    Feedback to Verizon and Motorola.
    This problem needs to be fixed. A review of various Android forums on the Internet shows a lot of traffic about it some of it going back more than a year.  See this shortened version of the Google search string http://bit.ly/13Q6pkp
    This is not something you can stick you heads in the sand about as disgruntled customers are reporting in this problem forums, and with increasing frequency, they are returning the phones or seeking alternatives.

  • I pod touch has a mind of its own

    I just bought mt ipod touch last december 2012. Its the last model before they came out with the colored vresions. It started to have a mind of its own at the begining of Jan 2013. It changes screens by it self dials up face time from my address book, plays random songs. Whats going on here can somebody help me?

    Yes you can also back up to iTunes on the Mac.
    See https://sites.google.com/site/appleclubfhs/support/advice-and-articles/ios-resto ring-data

  • Jumpy slow mouse and keyboard that has a mind of its own

    Hi Folks
    Please bear with me, I am not a computer geek but a mature lady who opted for a mac years ago and now has a mac family!
    My current imac is running on OS X 10.5.8, 2.4 GHz Intel Core 2 Duo with 1 GB Memory
    Over the past few months if I leave my mac on overnight (as I usually do),  soon enough the mouse starts jumping and is irratic so I find I can't land on anything to open or shut it down.  The keyboard also becomes possessed with a will of its own.
    My son was the one who got me onto a mac as he said they don't get viruses (but that was some 12 years ago with my first one).
    I did download Mackeeper 2012 which said I was critical at every stage and I tried rectiving it with mackeeper but it said I had done what I could with the free trial version so I was going to pay for it and thought hey.... just check out the reviews etc and because the Mac experts didn't give it a good rating and said it was crap I sent it to trash.
    Any ideas on what my problem is and please bear in mind that I'm not an expert, can bake a cake but lost with computers.
    Many thanks
    Mel

    Hello Mel,
    I have no idea how they can get away with advertising MacKeeper at all.
    You really really need to uninstall it, but not using their uninstaller.
    Klaus1's great post on MacKeeper...
    https://discussions.apple.com/docs/DOC-3027#comment-2156
    More...
    https://discussions.apple.com/message/15732233#15732233
    https://discussions.apple.com/thread/2779849?start=0&tstart=0
    http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/

  • My phone has a mind of its own, can someone please help me?

    Hello,
    I bought an iphone 5 and its only one month old. I noticed during a skype call that it kept activating Siri all on its own, which interrupted my call. It also signs out of my apps while I use them, moves the screen up and down, left and right, and continously brings up Siri... ALL ON ITS OWN. When I disabled Siri, it instead activated voice control, which made the problem worse since it started to now CALL PEOPLE and PLAY music purely by itself. This is a real concern to me and it has me very upset. It's a brand new phone.
    Things I have done:
    The restart, reset and restore.
    Taken it in to an apple store to see what can be done. (They had no suggestions because it decided to work well in the apple store)
    Taken it to phone repair places.
    I'm from Trinidad and going to England where the phone was bought is not the easiest thing to do. But before I go back there to try to exchange the phone, is there ANYTHING I can do? Does anyone else have this problem?
    Help would be appreciated
    Thank you.

    Hello Brian,
    In the end I called Apple myself and gave them my information such as the serial number, order number, IMEI etc and they made a case file out of it, I shipped it to the UK from my home in Trinidad and they DID identify a problem with the home button. Truth and in fact, that may or may not solve the problem, but they're supposed to be fixing it and I will receive it soon.
    The Apple Techs were really very helpful and they didn't make me seem crazy, but before you call them, make sure you wipe your phone out (restore it to factory settings) and DO NOT backup from the cloud after you're done. They will tell you that's the problem, when in fact, it isn't.

  • My iphone 5s has a mind of its own. why?

    my iphone 5s is out of control. everytime i use to it send messages or anything it just starts typing on its own, opening apps, one second im on imessage then suddenly im in the music app. and like today i wanted to send a message while in class. and the phone started going crazy again and it opened the music app and played music, it was embrassing.
    i cant use it without it losing control everytime, sending messages that arent even finished. this happened a week after purchasing the phone. and its been going on for 3 days now non-stop, i restored, hard reset, started from scratch. nothing seems to help. 
    there are  two other things ive noticed  in my phone :
    1. first there are four vertical lines on the right side of my phone, 2 blue and 2 red (blue, red, blue, red). they arent easily noticble unless you have a black backround. they were there from the first day i got the phone. it didnt bother me much really because its not so showy.
    2. second when my phones goes crazy typing things and opening apps and all that. its mostly from the right side. the same area where those line are.
    i hope this can tell me whats the problem...

    If a cold reset of the iPhone does not sort out both the control and screen issues, the iPhone is up for return in the nearest Apple Store. Apple should replace the device for you free of charge.

  • Acer C720 has a mind of its own, not working properly

    https://youtu.be/Zt8GYXkoSk0 The above link will take you to a video I took of my Chromebook acting bananas. When I go to use Chrome, the computer will act on its own. It will refresh pages, go back in history, go forward, go back a few pages, even goes to a new site. Even when I close the window, it will open a new window and go all nuts again. You will see me here trying to go to extensions to see if something malicious somehow installed itself, but Chrome keeps closing the drop down menu, or backing out of the page. Or it clicks links I am not selecting. I've tried disabling all extensions in case one of them was the culprit, but that was not helping. After the first time or two this happened, I power washed my machine, brought it back to factory settings. This has then happened again after the powerwash. This has been happening for a few days. Sometimes it doesn't happen, and other times it does. When it does, nothing stops it besides shutting down the machine, but that can't be the only solution. Any help would be appreciated.

    mancocapac,
    Give these steps a try.

  • Blackberry keypad now has a mind of its own

    I managed to completely let my curve run out of battery so after finally getting it to turn back on after 15 hours of charging the keypad now has a mind of it's own and pressing one button results in a hell of a lot of characters popping up. Also unhelpful that when i press the backspace it sends instead. Help please?

    I think you are running under low memory, check this link please
    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14320
    If I help you with any inquire, thank you for click kudos in my post.
    If your issue has been solved, please mark the post was solved.

  • Xperia Z1 has a mind of its own!! Please help

    Hello, So it all started yesterday, I had begun my usual charge and unplugged it to find that my phone was moving the screen by itself as well as opening applications without my assistance. If I click on the screen it doesn't register it and will choose its own options. It's not usuable and it's  so frustrating!  I spoke to o2 and they told me to send it in, but I'd like to know if there is anything I can do before doing that, as I don't want to be without my phone and I don't trust the transit....please help!  - I've turned the phone off and on, removed the sim card and did a factory restore...

    Boot the phone in safe mode:
    http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

  • It has a mind of its own typing, changing screens ect. Help

    help me. this thing is going crazy.

    First thing to try is a reboot of your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
    If that doesn't help and you have a screen cover on remove it.
    Still no joy, make an appointment at at Apple store to have your iPad looked at.

  • Help my N97 has a mind of its own!!!

    Ive had the n97 for a bout 3 weeks and did the software update 2 days a go, the phone will not do anything its told, its basiclay usless. it chooses:
    what apps it wants to open
    if i want to try and txt it and i press a it will pick a completly different letter
    if i try to scroll it rolls and rolls and then stops randomly
    i cant access my pictire or my music at all
    the internet app wont respond the phone wanst to use it and thats when im not usein the phone,
    half the time the phone touch screen wont even respond.
    any ideas ????
    ive never let the phone get wet and it has a protective case on as well.
    also ive tried 10 time plus and only got through to nokia once and then they cut me off .
    please help if anyone has any advice.

    Souns like your touchscreen may need calibrating.
    To calibrate your touch screen:
    Menu->Settings->Phone->Touch Input->Touch screen calibration
    Then follow the instructions on the screen.
    It's not surprising that you didn't notice this setting because it is last on the list in the Touch input section and you have to scroll down to see it.
    After you calibrate your screen, see if you continue to have problems.

Maybe you are looking for

  • How to tell if you have correct USB 2.0 driver?

    Hi, I seem to be having a problem with my front panel usb wich are plug in JUSB3.  When i connect a external case in these front panel i get message that a have a high speed device plug in a low speed hub.  My D-bracket is install in JUSB2.  If i plu

  • Maintaing G/L accounts to plant

    Dear All, Can we maintatin one G/L account to one plant. If possible please tell me how ? where we have to maintain. Babu

  • Reinstalling Contribute 3

    Hello, we just got a new pc and successfully re-installed Contribute3. However, when I go into Windows Explorer and hilite a file to delete, Contribute 3 starts to load. I need to cancel in order to finally get the usual "do you wish to delete this f

  • InDesign CS5.5 Keeps Crashing on Startup

    Anyone having trouble with InDesign CS5.5 crashing on startup after installing OS Lion.... please do the following: 1. Run Uninstall on InDesign CS5.5 2. go to your User/Library/Preferences and delete the folder called "Adobe InDesign" this will be i

  • AS class file - error defining dynamic component method

    In the constructor of my custom class, I have a loop set up that creates a number of CheckBox instances based on the results of a remoting query. This loop works fine, and I see the new component instances on the stage. However, when I try to define