Droid Razr software update issues

Anyone having issues installing new Droid Razr update?  Selecedt Settings, About, System Update and it states Your Device is Up to Date?  Its actually not up to date. 

I revived the update and it failed to update and wouldnt recognize my sim!
I did a factory reset and it froze my phone..  I have had 7 razr's with problems and I should not have to deal with this. They told me I can call motorola...*** gfy! I am a costumer ...you call! They said I can switch out my phone for a droid charge or thunderbolt...are you joking you *** hole they sell for ten bucks on ebay. They said that there was no know issues for the razr on their system...bull **** the last ten techs told me there was..with the screen and battery and with 4g not holding. Then she said the update was to fix the battery life...but you just got done telling me there was no know battery issues..so they must of just been updating it for??? the razr maxx has a bigger battery and a screen with a different glue to fix two know issues. thats why it was released 4 months after the razr...they sure know how to sell ********?? or do they?? being a part of the purchasing department our 300 employees will be choosing a different carrier soon.

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