Droid SD & Phone Storage - Factory Data Reset?

Will doing a "Factory data reset" erase my contacts and/or photos from my phone?

None of us know. It has been going on for weeks. People are waking up to no contacts at all on their phone. But if I make changes and sync, I get a notice the sync was successful and nothing has changed.
I have contacts where no matter what I do to get their BD correct, it is always changed back to another date. Tried on the phone and sync. Tried online and save, it immediately reverts to another date. I have even attempted to delete the contact and re-add her and her daughter, birthday still changes. Frustrating the heck out of me.
So just be aware you may not get the contacts back automatically or correctly.

Similar Messages

  • Re: Droid SD & Phone Storage - Factory Data Reset?

    How do you stop your phone from sending a single text message multiple times until you have to turn off your phone!?!!!! This should not happen.  And a week ago I had to go down to the local Verizon store to fix duplicate contacts from going to even up to 9 or 10 copies of one name.  After spending my valuable time (2 Hrs.+) there, I had to leave and it still wasn't resolved.  I told a manager of the store my frustration and he just walked away from me.  I'm canceling my account.  And the fees to break my account agreement should be waived for all the time and problems I have had with Verizon! You did not live up to promises of a great company and great phone...I lived up to paying my payments.  And why did my real name show up when I messaged this?!!!!! (As if I care anymore).

        Good afternoon magmae8!
    I would certainly be disappointed to see you leave us unhappy, especially for what should be an easy fix. I do apologize for the length of time you had to spend in the store. Verizon Wireless does value your time and always work with a sense of urgency. Please send me (AdamE_VZW) a direct message so I can better assist and provide a solution.
    Thanks,
    AdamE_VZW
    Follow us on Twitter @VZWSupport

  • I have a replacement Note 3.  My Vodafone SIM, which worked fine in the original, fails in the replacement.  When I try to access Settings, the menu briefly flashes, then the phone reverts to the home page.  Will a Factory Data Reset fix this?

    Hi,
    I have a Note 3 and a Vodafone SIM that are not playing well together. 
    The history is:
    I got my Note 3 over 2 years ago.  We visited Italy 2 years ago and I bought a Vodafone sim at a Vodafone outlet.  Everything worked perfectly during that trip and a subsequent trip to France.
    Last October, I had to replace the Note 3 because the camera was failing.  I had insurance, so the insurance company sent me a refurbished Note 3. When I tried to use the SIM last December, the Note 3 had problems. When I put the SIM in and started the Note 3, the phone recognized the sim (but gave me an error that, according to Verizon, is spurious).  I could make phone calls but I could not access the data network.  In order to access the data network, you have to go into Settings. More Settings, Mobile Networks and set the Access Point Name.
    With the replacement Note 3, I cannot access Settings.  As soon as I try to access Settings (with the Vodafone SIM installed), the Settings menu appears and then immediately the home screen comes up.  After working with Verizon for over an hour, I was able to get into Settings and set the access point name by booting into Safe mode.  But as soon as I rebooted into 'normal' mode, Settings failed and I could not access its menu (to turn on wifi, for example).  There are a couple of other apps that did the same thing - but I cannot remember which ones.
    I have talked to Vodafone - they have no clue.  I talked to a Samsung rep I ran into at Best Buy, he thought the Vodafone SIM might be corrupted.  And now a Verizon tech I talked to last week thinks it is a firmware problem on the phone and I should do a Factory Data Reset.
    Have you ever heard of this problem?  What do you think might be causing it?
    Thanks for your help.

    On2CO,  I'm glad you have reached out to us today. Thank you so much for the very detail description on what is going on with the device. Sounds like there might be an issue with an application that might be causing these issues. The reason I say that is, when the phone is in Safe Mode you are able to access the Settings screens with no issues. While in Safe Mode that does block all 3rd party applications from running on the phone. I would suggest on trying to back up the device and perform a factory reset: http://spr.ly/6-182Vuo (you would want to make sure to uncheck Automatic Restore in step 3). Once the reset is complete try to see if you can get into Settings. Then, I would recommend on adding 3rd party applications back on to the device one by one to see if we can find what app might be causing this issue. Please keep us posted if you have any further questions or concerns.   KevinR_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • How to reset phone to its original settings (not the Factory data reset) without erasing user data??

    I DONT want to go for the Factory Data Reset option, because it deletes all the installed apps which i managed with great difficulty. Instead I tried for Settings reset, but could not find the PIN for it. I tried 0000 also 1111 but doesnt work at all. Please someone help. !!!!!!!!!!!!!!!

    Update Service (SUS)http://www.sonymobile.com/gb/tools/update-service/http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exePC Companion (PCC)Bridge (for Mac)Alternatives on How to backup Xperiashttp://talk.sonymobile.com/thread/36355Don't forget to mark the Correct Answers & Helpful Answers

  • After factory data reset, Google calender won't sync

    Have completed TWO factory data resets on HTC Thunderbolt.  Once w/deleting SD Card and once without.  Still cannot get the calendar to sync past 30 days!  I asked Big Red about it and they told me an "in house" HTC programmer would call me.  That never happened and this was two weeks ago.  .  Can anyone suggest how to get my calendar back?

        Hi, Tweebolt!
    I'm sorry you did not receive that call back! I want to see your calendar working properly for you! When you go into Settings>Accounts & Sync>Gmail/Google> are you seeing Calendar sync greyed out or checked? If greyed out I've got some tricks I want you to give a try. What I suggest is going into Settings>Account, then creating a new Gmail account (this is nothing you have to keep, we're only going to use it for five minutes). Once created, go into the Accounts & Sync, select the new account and ensure Calendar is set to sync. Then go into your Calendar application, tap Menu>Settings>ensure your real Gmail account exists and add a new event. Next, you'll go back to Account & Sync, and you should have the option to check Calendar sync under the real Gmail account. Check it to initiate the sync. After all is said and done and the sync is complete, go under Accounts & Sync and remove that fake account you set up. I've been this jump start a Gmail account countless times, and its a lot of steps but takes 5-10 minutes to complete. Keep me posted!
    Thanks,
    AdamE_VZW
    Follow us on Twitter @VZWSupport

  • Re-installing Adobe PS Touch after a factory data reset

    I previously purchase PS Touch for my Acer A500 Iconia tablet.  After doing a factory data reset I went to the Play Store to download it again and they want to charge me another $9.99. I shouldn't have to pay for it twice.   What do I need to do?

    Hi,
    If you are sure that you are using the same Google account you should contact Google.
    You can always log in at Google Play with that account to see if it's still there and if it's still compatible with your device (minimum requirements is Android 3.1).
    Check the purchase mail receipt if you are unsure about which account was used.
    Thanks,
    Ignacio

  • What exactly happens when I do a Factory data reset?

    I want to revert my Xperia Active to the state where in it was how I bought it. All my added apps removed, all the default apps are reinstalled, the SD clear from any extra settings that other apps may have left behind while uninstalling. All in all I want to "reformat" it. Will Factory data reset do this?

    Question 1:
    Will the default apps on the Active (aka the SportyPalPro and friends) be reinstalled? I know that I can always redownload them from the market, but as i said, just like how it was bought. The Factory data reset displays a checkbox that says it would wipe out even the SD card. So what about that?
    Question 2:
    I followed this tutorial (http://androidforums.com/3529664-post5.html) to free up some load off my internal space. Does this have any gravity on the Factory resetting? In essence, I remapped Android to make it install the apps to SD by default.

  • Droid Incredible Phone Storage

    Is there a way to access the phone storage on the droid incredible?
    I downloaded music files onto the sd card, and that worked fine, however when I removed the memory card, one of the albums was still on the phone along with the few sample songs that were pre installed on it.
    I would like to erase that album and put it on the memory card, but cannot figure how to access it.
    Any ideas?
    Thanks.

    From a PC: when plugging your device in via USB select to sync as a Disk Drive. Two drives will open: your SD card storage and your internal 8GB of storage. Drop and drop the files as needed.
    If it doesn't give you the option to choose how to sync right at plug-in, you can change your default option by going to Settings > Connect to PC > Default Connection Type. Or make sure the "Ask Me" box is checked and it will ask you how to sync every time you plug in. 
    Or you can do it directly on your phone - but you'll need to download some type of file explorer program for your phone. I recommend Astro or Estrongs File Explorer. Both are excellent apps with lots of built in features. 
    Hope that helps!

  • How to unlock my phone without factory resetting it?

    @

    If you can't remember your lock PIN/passcode/pattern or can't get the fingerprint scanner to work (and can't remember your alternative password) ... if you activated Android Device Manager on your phone and associated it with your Google account, then you may be able to use Android Device Manager to unlock your phone.  Otherwise, you'll have to do a factory data reset (and all your data will be lost unless you've kept it backed up somewhere).

  • TS1814 Can i reset my phone or factory restore my phone and retrieve my data without a computer.

    Can i reset my phone or factory restore my phone and retrieve my data without a computer.

    No, you need a computer. Or take the device to an Apple store.

  • IPhone 4s update was interrupted and message said phone had to be reset to factory settings.  Lost all photos from phone in process of transferring to pc.  Copy of my backup overroad that phone and all the old data and photos are gone.

    My boyfriend and I share an iTunes account. I just tried to update his phone and during the update an error message occurred saying that his phone had to be reset to factory settings.  It said it was an un setup phone and needed plugged in to iTunes.  With no other choice, we had to select reset to factory settings. Now, my phone backup through iCloud downloaded onto his and all of his contacts and photos were overridden by mine.  His photos were in process of transferring from the phone to the pc while this occurred and over 900 of them were complete when this happened.  They don't show up on the pc now either since the sycn wasn't finished.  Is there a way to get them back?  When we plug his phone in now it shows my name instead of his so I'm not sure how to get to an old version of his backups even. 

    Error -1 indicates a hardware issue with the device.
    Read here > http://support.apple.com/kb/TS3694
    The device should still have warranty but unfortunately any service needs to be done in the US.
    Warranty check > https://selfsolve.apple.com/agreementWarrantyDynamic.do
    Is it possible for you to send the device home and have a family member take it to the Apple Store?

  • My iphone 4 would not back-up to to pc "because an error occurred" anyone offer any solutions to this,  I want to restore my phone to factory settings and reinstall my data but cannot back up first.

    my iphone 4 would not back-up to to pc "because an error occurred" anyone offer any solutions to this,  I want to restore my phone to factory settings and reinstall my data but cannot back up first. Original problem is that I cannot connect to any wifi system anymore - have tried resetting network settings but did not work.

    Try 1 step at a time and do a backup, if no joy then do the next step:
    1. Switching off your anti-virus and firewall.
    2. Computer iTunes menu > Edit > Preferences... > Devices > delete your backup

  • I have a restriction passcode that I have no idea what the passcode could be. I know that I need to reset the phone to factory settings but how do go about doing this without losing all of my contacts and other info, etc? (mainly contacts)

         At some point, I don't even remember doing this it must have been so long ago, I set a restrictions passcode on my phone. This has become a problem now because I have so many apps that I do not ever use that take up so much space I can no longer take pictures or put more music on the device. I have read that I need to restore to factory settings but that once I do that I cannot restore to a backup because restrictions passcodes are saved in backups. Is there any way for me to restore my phone to factory settings and then get all of my contacts and perhaps as much other data back as I can? I have tried every passcode I can think of for the restrictions passcode (24 times! to the point that ever time I try and fail I cannot try again for an hour. To say the least, this is quite frustrating as is limits what i can do with my phone on a daily basis, whether it be music or taking pictures and videos etc. Can someone please help me solve this problem without losing minimal data? I have already backed the phone up to my computer as well as iCloud. Even the woman at the apple store told me I had to restore it to factory but was too busy to get further into it and I didn't have a genius bar appointment. If all else fails I can make an appointment and go in there. I just thought I may as well ask on here first to see if there was a way I could do it myself. Thanks for reading and hope you can help me!
    -Mike

    You can't. Restoring new means everything is erased. If you have a backup made before creating a restriction code, then you can restore that backup, but none later.
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • HT204408 How do I recover a Game Center ID?  My phone was factory reset because the passcode was entered incorrectly 3 times

    How do I recover a Game Center ID?  My phone was factory reset because the passcode was entered incorrectly 3 times.  I am trying to recover my clash of clans account.

    Hello djsevcik,
    Game Center uses your Apple ID as the Game Center ID.
    Using Game Center on your Mac or iOS device - Apple Support
    Did you set up a different ID just for Game Center?  If so, see if you can find it with this help.
    Apple ID: How to find your Apple ID - Apple Support
    Take care,
    Nubz

  • After resetting my phone to factory settings, it will not turn on. When i press the power button a white screen and black apple pop up. it stays on that screen and will not go to the home screen, it will just die. please help!

    after resetting my phone to factory settings, it will not turn on. When i press the power button a white screen and black apple pop up. it stays on that screen and will not go to the home screen, it will just die. please help!

    Make sure it is charged for about 10min using the adapter, then connect in recovery mode, explained in this article:
    If you can't update or restore your iOS device

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