Droid turbo doesn't recieve group texts

i have been testing the droid turbo, I switched from an iPhone. I can not recieve group texts from anybody, is there a fix?

i have removed my number from the apple iMessage list and everything...

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  • Can't recieve group texts/My Verizon Server issue

    Purchased the Droid 4 last week and have been sent two separate group texts and can't recover what it sent to me.  I get the option to download it in the text box but when I hit it, nothing happens.  1 on 1 texts are fine and work like charm but when someone else has texted me and other people in a single text I can see what is said/sent.  Can someone please help because it is driving me nuts. 
    Also when I try to log into "My Verizon" on the phone so I can track my data usage it gives me an error message once I sent my username and password telling me it can't connect to the server.  Anyone know how to solve this issue? 
    Thanks in advance for an possible answers!

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  • One person doesn't recieve my texts

    I have a 5 and my friend use to have a 4s. We had no problems with sending/receiving texts with one another. A few weeks ago he changed to the Samsung S4. Again, no problems. Since I've downloaded ios7, I can no longer send him texts. It says undelivered. The only way I can send him a text is to hit the "send as text message" button. I do receive all of his texts without a problem. He is the only one I have this problem with. No problems with anyone else no matter what phone they have. Does anyone know what's going on?

    Even though this just started after your update, if he didn't de-register or turn off iMessage on his iPhone before switching devices, it is still trying to send him the message via iMessage.
    It takes 30 days from the time a person stops using iMessage for the Apple servers to automatically de-register the iMessage account on their servers.

  • My phone will not send or recieve group text

    I have reset phone and network I have turned phone on and off don't know what else it could be help

    Can you explain this further? Are you using iMessage?

  • Droid Turbo Group Texting Problems??

    Just switched my daughter over from an iPhone to the Droid Turbo.  She is using the messaging app on the home screen.  She is no longer able to receive group messages, be added to groups from the other end, or send to groups in her contact list. Thoughts?  Fix? Alternative app suggestions?  Would love to fix this before she heads back to school in the next couple of days.  Thanks in advance for your help!

    AmydeV wrote:
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    Anyone who knows I am from Hawaii...  Yes I am doing field work and Verizon coverage at this connectivity is still better than the other major carriers.

  • Can I Turn off iMessage in a group text with multiple people with different devices? There's 1 person in the group text that doesn't use iPhone anymore and they can't see any messages that are sent unless we send as regular text individually.

    Is there a way to turn off iMessage for a group text that includes multiple people with different non-apple devices? When a message is sent, only the iPhone users can see the iMessage. Those without them cannot see the texts unless we send individual Text Messages or turn off iMessage completely.

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    Section "ServerLayout"
    Identifier "Simple Layout"
    Screen "Screen 1" 0 0
    InputDevice "Mouse1" "CorePointer"
    InputDevice "Touchpad" "SendCoreEvents"
    InputDevice "Keyboard1" "CoreKeyboard"
    Option "OffTime" "1"
    EndSection
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    Option "DontZap" "false"
    EndSection

  • Group Text Messages Won't Download On My Droid Razr Maxx HD

    Many times my Droid Razr Maxx HD will not receive group text messages.  Often, not always, when I receive a group text I get a message notification and when I look at the screen it simply says "downloading."  This downloading can go on for hours.  Two days ago one simple text message took 7 hours to download.  This is a recent problem probably only going back 3 weeks or so.  The other phones in this group text are two I Phone 5's, an I Phone 5 s and a Samsung Galaxy SIII.  My phone is used for business and my inability to receive a text quickly is hurting my business.  I may as well not have a cell phone.  Anyone have any suggestions or ideas?

    I, too, am having the same issue.  I also notice the phone gets fairly warm/hot at times.  This all started after the most recent update.  It's highly annoying, as you all know, to see "Downloading  0kb" or "Downloading 30kb" over and over for both group texts as well as standard MMS.  Having to turn off WiFi, get the messages/downloads, then re-enable it is a hassle and not one that was present prior to the update.
    I've been with Verizon for a little less than 2 years but if pushing out mandatory patches to their phones causes problems like this then I would have no qualms switching to AT&T. 
    I like my phone and, for the most part, I've liked my service.  I've Googled this issue and TONS of people are having it since the update.  I hope Verizon is listening to it's customers and working on a patch of some sort. 

  • Is any one else frustrated by the texting capabilities of the droid turbo?

    Is there going to be an update for this system? Their is no way to send a group text other than manually typing out each recipient. Also when looking through the contacts while in the texting mode, you are unable to see all of the contacts other than the one that start with the first letter you type...

    Are you using the stock texting app?  Verizon Messages?  A third party app like HandCent?  Each of those has different features.
    I use Verizon Messages, I can group text to groups I have created in my contacts, and even it gives me the option of selecting specific group members at the time I create the initial message.  It also shows all contacts that contain the letters you are typing for the name.  For instance, if I type AL, it shows Alice, Al, BAL, etc, until I type another letter that narrows the list further. Once I see the name I want, tap it and it adds that contact to the message.
    I like that it also shows the 6 most recent text contacts with their pic/avatar ... no typing for those, just tap and start texting.
    The phone has less to do with the texting capabilities than the app; if the stock texting app doesn't have the features you want/need, find one that does.

  • Droid Turbo, no bluetooth texts received!

    My current Droid Turbo is paired with my Tacoma truck and i only receive voice calls so no texts.  Will Lollipop fix that?

    If I get a text while connected via Bluetooth, the text will appear on my phone but I will not get an audible alert while in my truck.  I have not tried other devices in my truck.  I even took it to Toyota and they said it had something to do with the phone software?  That’s why I am hoping Lollipop will fix this issue.  Do you know?
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    Personal information removed as required by the Verizon Wireless Terms of Service
    Message was edited by: Admin Moderator

  • Droid Turbo missing calls, delivering texts late, not capturing call history, not updating e-mails

    My wife got the Droid Turbo Ballistic Nylon just before Christmas as a replacement for her iPhone. She has been complaining that she is not getting calls, e-mails, text messages, voice mail messages. Last night, my son called her twice from California and there was no answer. Checking her phone there is no voice mail from him and her call history shows no attempts. I re-booted the phone and she suddenly got a flood of e-mails, call history, texts messages. She uses this for business and this is negatively impacting her buisness.
    This morning I did a test. I forwarded an e-mail from her phone to me and then I replied to that e-mail, which is set up as IMAP on all devices. I could see my reply on her PC but nothing her phone minutes later. This test is being done in my home with all devices on the same Wi-Fi network. I re-booted the phone into Safe Mode and the e-mail came through. I don't know if it was just the additional length of time or putting it into Safe Mode. Based on the number of issues with multiple applications (she also says she is losing contact information) I am beginning to think that this is a hardware or OS problem. Anybody have any ideas?

    I know that IMAP is sometimes set to auto-sync only every 15 min or more, according to default or user set amount of time.  When you rebooted, the phone auto-synced with the email server.  As far as missed calls and those not showing in logs, I'm not sure.  I can say this though, I was missing calls and voicemails and came to find out that the Advanced Calling HD Voice VoLTE updates had negatively impacted my phone's service.  I have since disabled and service is better.  Perhaps the Turbo also has HD calling enabled and is experiencing similar issues because of that.

  • Group Text with Android Doesn't Work

    Hi- I had been using an iPhone for a few years, and decided to switch over to Android. It took some time to get my phone number disassociated from iMessage/iCloud, but I was eventually able to get that done. Since iOS8 came out, though, I'm starting to experience problems again. Specifically, whenever I group text with multiple iPhone users, everything works fine -- until my wife (an iPhone 6 user) is added into the group. When this happens, everything automatically switches back to iMessage and I stop receiving any messages.
    Has anyone else experienced this? Are there any fixes?
    Thanks

    Just in case other people found my post by Googling, here is my fix I added to my post on the OpenOffice forum.
    Re: Text to speech only reads the document title  
    by Trish8 » Sat Feb 14, 2015 9:58 am
    I tried as many suggestions as I could from the plethora of suggestions above. I'm sure you are correct, it must be the Mac's problem. I took a chance and downloaded LibreOffice; Text to Speech now works the same as it does on TextEdit, the internet, and PdF. Thanks for all the help, I mean that sincerely. OpenOffice is a really fine product.
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  • My iPhone 6 Cannot recieve or send group text messages

    My iphone 6 cannot send or receive group texts. It was able to send and receive grout texts until the IOS 8.0.2 upgrade. A few texts from throughout the day did come in randomly in the middle of the night, but no other explanation. I have cycled both on and off the imessage and sms message feature while resetting the network settings. This accomplished nothing. This is becoming rather frustrating with all ese different issues.

    I've been seeing similar issues. Are you on T-Mobile, and did you turn on Wifi Calling? I found that once I turn that option on, I was not able to send group texts. Turning it off, and then Reset Network Settings would allow me to send group texts again. This of course, is not an ideal situation.

  • 3 Droid Turbos in 4 Days, A true story of potential Verizon Employee Fraud and Insulting Service

    If you want to hear a worst case scenario with verizon employees and new hardware defects, here you go. Kudos if you read the whole thing, I don't expect most people to...unless you're one of those people with a faulty battery/camera flash/screen/speaker. Then, enjoy and beware. What follows is a true story. Thursday 10/30/2014 12pm – Purchase Droid Turbo #1
    – Went to Verizon Store and worked with sales associate John to purchase my new droid turbo. I traded in my OG droid razr maxx for $100 rebate, and then John tried to “sell” me a wireless charger for the device by saying he could waive my upgrade fee to apply towards the product. Having already read about the promotion for waived upgrade fees, and knowing it is not only applicable towards products in store (as John was insinuating) I declined, feeling decidedly like John was trying to take advantage of me and the lack of knowledge I may have about current Verizon promotions. Friday 10/31/2014 –Full Day with Droid Turbo #1
    Used Turbo Unit 1 for 24 hrs, after charging to full. My battery drained unusually fast, so that I was getting less than 20 hours on the battery. I took screenshots of my battery reports during two full discharges to demonstrate to reps that the battery was in fact underperforming, knowing that evidence would be useful because it is hard to just look at a phone and tell it has a battery issues. Saturday 11/1/2014 – Return Turbo #1 for Turbo #2
    11am- Returned to Verizon store. I worked with sales associate “Ross” and brought my concerns to his attention. He also frequently made furtive trips to have whispered discussions with Andre, who I assume is his manager, throughout our conversation about my wanting a replacement unit. They did a “test” on my phone in which they just opened up a call and let it sit for 15 minutes, then said “oh it looks like it drained normally.” As if they know, on a phone that is literally 2 days old. I could tell they were (removed)me, they had no interest in looking at the battery data I had saved on the phone demonstrating the VERY fast discharge, and when I expressed my displeasure, Ross again went and had another whispered conversation with Andre, and he came back and said “we want to help you out….” He proceeded to tell me that they would replace the unit for me. He then went into the back and came out with a box in one hand and another Droid Turbo unit in his other hand—I never saw him take it out of the box. He switched my sim card into the unit he brought from the back, and said I had to keep my current box/etc and did not give me the matching box with the unit. Here is the first time I have a unit that doesn’t match my box/IMEI number information. This is despite me requesting the box to keep the serial numbers consistent. Saturday 11/1/2014 – Later that Day with Turbo #2
    When I get Droid Turbo #2 home and start using it that evening in low light conditions, I see that there is a noticeable change in color from the top left to the bottom right of the screen. It was evident in multiple apps, and although subtle, is very apparent when you utilize a graphic designed to test color and brightness consistency on a display. (I used Display Test app, “viewing angle graphic” which demonstrated clearly the screen was not uniform.) I make plans to go in on Sunday and have it exchanged for a unit with consistent color reproduction. 
    Sunday 11/2/2014 – 11am. – Returning Turbo #2 for Turbo #3
    I return to Verizon for the 3rd time in 4 days. At this point, I am feeling decidedly emotionally raw from my previous experiences in which I felt that employees had ZERO interest in what I had to say or show them. I explain that I’m here to have my device replaced because the screen color is not uniform. They immediately get General manager Steven S. to deal with me, and after taking a cursory glance at my unit underneath glaring overhead can lights at the front desk (where you can hardly see the screen anyways) tells me “He doesn’t see a problem.” I am detecting barely contained hostility at this point—I feel that the employees have labeled me as a “problem” to be dealt with. Another employee, Matthew, hovers nearby the entire time I’m dealing with Steven, making me feel even more ganged up on and adding non-helpful comments from time to time. At this point they have made no effort to get any information from me. I needed to tell them that the flaw is visible in dim light, when the screen brightness is turned down lower, and how you can see it in certain apps, etc, but they took a defensive posture from the beginning as though they had already decided I was wrong. After nearly 90 minutes standing at the counter arguing in front of MANY CUSTOMERS IN THE STORE, that there was a flaw that CAN BE PERCEIVED, I plead for them to just LOOK more closely at what I’m trying to show them. I am at my wit’s end at this point, ready to cancel my contract.  Steven S. finally goes to get a magnifying instrument resembling a jeweler’s loupe, and looks at the test graphic that clearly shows the non-uniform screen through it. HE AGREES THAT HE CAN SEE THAT THERE IS A NON-UNIFORMITY IN THE COLOR REPRODUCTION ON THE SCREEN!!! This is an important point, because later on I am told that “there was no defect found on the units I returned” by Solutions manager Jeff. Steve S. agrees to replace the unit as defective and tells me Matthew will get my replacement. Matthew then goes into the back and does not emerge for nearly ten minutes. Just to get my unit from the shelf? When he comes out of the back, again, he is holding another turbo unit in one hand, and the box it may or may not have come out of in the other. Like Ross did for my last replacement, Matthew swaps my sim card into the other unit, but does not give me the new box despite my asking to exchange, again, to keep serial numbers consistent. At this point they could have given me back the unit I had returned the day before and I would not be any wiser. I’m feeling more and more uncomfortable about the lack of transparency in this process, and the way employees at this store are handling my complaints and concerns in general.  I leave the store, vowing never to return and completely emotionally traumatized and exhausted from the process. When I get home that evening……and start to use my Droid Turbo #3….the flash starts to malfunction. At first it just misses timing on a photo every third or so, making photos oddly red and dark. Then, it’s giving an odd “half flash” instead of a fully bright flash occasionally. Solutions Manager Jeff G, sent me text message following up on my customer experience. I responded:
    (Mon, 11:31 AM) “the camera flash has been wonky on two occasions, like it isn’t timed right with the shutter..I’ll wait and see how it works out.” He does not respond. Sunday 11/3 and Monday 11/4 – Turbo #3 Flash Not working at all, periodically. As I’m testing the camera over Sunday night and Monday morning, the flash stops working completely on three different occasions. Even when set to “always on” the flash has just stopped turning on. It gives a weak “half flash” the first time you try after it’s been sitting a while, then just never turns on again. This happens on and off as I test the camera in various lighting situations. Clearly a malfunction, by any definition. Again, I text Solutions manager Jeff G:
    (Mon 6:49pm) “Hahah crud. My flash no longer works at all. Apparently it wasn’t going to be ok.”
    Jeff G responds:
    (Mon 7:06pm) “At this point, any manufacture defects needs to go through Motorola directly. We have exchanged 2 devices already for this line we will not be able to exchange out a 3rd device for the same model. If you are still unhappy with this device we can exchange it for a different model phone and we will waive the $35 restocking fee, however, if you feel this is just a manufacture defect you can reach out to Motorola at 800.734.5870 or motorola . com So according to the Solutions manager , there is a 3 unit limit per customer on models of the same device, despite experiencing manufacturers defects that employees admitted were in fact manufacturer defects? I respond:
    (Mon 7:06pm) “ I didn’t realize there was a limit on manufacturer defects! What would you recommend? Is a non working flash on a phone that has taken less than 50 pictures a manufacturer defect or a feature of the droid turbo? Because I’d love to have your answer on record.” Jeff G responds:
    (Mon 7:13pm) “After reviewing the devices exchanged the manufacture defects that were reported are not currently listed as defects by Motorola as a result the devices exchanged were done as a courtesy as a Verizon customer. Future defects should be reported to Motorola. Again if you are unhappy with this phone we are willing to make a final exception to waive the restocking fee to exchange the device for a different model.” So, at this point I am insulted and offended. First of all, the devices I returned were not exchanged as a “courtesy”—I had demonstrated and provided evidence, BEYOND WHAT SHOULD EVER HAVE BEEN NECESSARY OF A CUSTOMER YOU WANT TO BE COURTIOUS TO, that each of the devices I exchanged were not performing as advertised. Secondly, he is flat our refusing to honor Motorola’s manufacturer’s warranty, despite the fact that I have had the unit for less than 24 hours and it is in PRISTINE condition.
    Can a Verizon employee (Jeff) arbitrarily and retroactively change the terms of your exchange of a defective device? Verizon is contractually obligated to provide you with a device that functions as described, but instead Jeff is saying “basically, we took care of you because you whined about it hard enough.” This is despite the verbal attestation of multiple employees at the location that the defects were indeed noted at my time of exchange. Tuesdsay, 11/4/2014 – I call Motorola. (Case # XXX-XXXXX) I take Jeff’s advice and call Motorola- I still want a functioning Droid Turbo. Talk to Tech support about flash issue, they agree to send a replacement unit no problem. They ask me for the IMEI number. This is where the problems created by the employees at the Verizon Store Maple Village come to the surface.
    I give Motorola my IMEI on the box (XXXXXXXXXXXXX) —but it doesn’t match my device info in their computers. (Remember how they would not give me the matching boxes with my exchanged devices?)
    So we investigate further. Motorola tech has me dial a number that gives me Droid Turbo #3’s internal number. (IMEI: XXXXXXXXXXXXX) I get put on hold…and apparently escalated to Tier 2 tech support because the number I gave them isn’t matching the numbers they should have in their system. Fraud alarm bells have gone off, something about what he saw in the info attached to the IMEE# of my device.
    Motorola tells me that the Verizon employees have done something wrong, and perhaps even illegal, in processing my exchanges. He says that I need to return to the store and request a replacement unit, with the matching box, serial numbers, parts, etc. This effects my warranty, and apparently could be related to illegal practices behind the scenes at this particular Verizon store? He’s vague about the details, but says they need to escalate it. He gives me a case number and says I’ll be contacted within 48 hours during the investigation. In Summary:
    I don’t know what to say at this point. I demand as many replacement Droid Turbo models as is necessary until I receive a unit that functions as designed and advertised, without defect or flaw, and not as a “courtesy as a Verizon customer,” but as a “fulfilment of the contractual obligation Verizon has to its customers.” This does not seem to be an unreasonable request, given that I am paying for a product and service. 
    Update at time of publishing: My camera flash has not malfunctioned in 24 hrs, I don't know if it was just working out the kinks, was software related, or new battery, who knows. I don't. What I do know is I have 0% expectation that I will get a replacement unit, so I'm probably just dropping the turbo instead of risking having an unwarranty-able device with no Verizon support and a potential faulty flash.
    >> Edited to comply with the Verizon Wireless Terms of Service <<
    Message was edited by: Verizon Moderator

    Me? I wouldn't want a device with that many problems and would take the offer to change with a waived restock fee. Who wants to deal with that?
    My phone advertises a 17 days standby time but I have never gotten that. When I use it for things like Facebook, texting, call, web browsing or anything else it drains the battery. Happens to all mobile devices.
    Was this purchase made at a corporate store? They should have scanned the new ESN onto your account and not just switch the SIM. They would only give you the new box if you had the old box with you.
    In either case, if they're still willing to waive the restocking fee, I would switch devices to a different model. It is not up to VZW to make sure that your device is not defective. That is up to the manufacturer of the device.

  • Issues with Droid Turbo

    I recently purchased a Droid Turbo from Best Buy. After a few days the phone stopped working. I took it back and got a new one, however now I am having issues with the sound notifications. Sometimes the phone doesn't make a notification sound when I receive a text or email. Also the phone lock sound doesn't work either. I have checked the sound settings and everything is on. What should I do or try?

    I'd Return it for another new one  hopefully 3rd one's the charm and it has no issues. If ya return this one and the one you get does the same I'd look at getting your money back and Try another source Like going to a Local Verizon Corporate store to buy it)  But as I mention hopefully 3rd time is the charm and you see no issues..
    Good Luck.!  b33

  • Multimedia message problem droid turbo

    My droid turbo has stopped receiving and sending picture messages. It worked. And then randomly stopped. It says "sending" for hours or even took 3 days one time to actually send.
    && when recieving picture messages it pops up as "download" & won't download or show the photo for hours or even days.
    I did today's system update, turned it on and off & in safe mode.
    Nothing works.
    I have signal. I have unlimited texting. And the phone has a lot of free space.
    Help me.
    Its been like this since around thanksgiving.
    Is it just my phone?

        my2kidsrup, Thanks for the details. We're super excited about the Droid Turbo so I'm sorry to learn that you're having difficulty with Picture Messages. Is your phone connected to Wifi when this issue occurs? The phone does need to communicate with our Mobile Network to automatically download, send, and receive picture messages. Which application are you using when sending/receiving picture messages?
    TanishaS1_VZW
    Follow us on Twitter @VZWSupport

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